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General discussionIs legal buy keys in Eneba?(28 posts)(28 posts)
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Posted September 29, 2020
Hello, I have the doubt if is legal buy keys in Eneba, of course I don't do it. I prefer first know if it is legal or illegal.
That's my doubt, thanks for reading.
Sorry if my English is not well.
Posted September 29, 2020
I haven't heard of them until today and I think they are grey market reseller like G2A or Kinguin.
So buying there is at your own peril. Keys you get there can be legit but they can also easily come from doubtful sources or be outright stolen. It's only up to you if you are willing to risk it. If it concerns GOG keys they are almost certainly not authorized reseller as GOG have very low number of those.
Posted September 29, 2020
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Vitek: I haven't heard of them until today and I think they are grey market reseller like G2A or Kinguin.
So buying there is at your own peril. Keys you get there can be legit but they can also easily come from doubtful sources or be outright stolen. It's only up to you if you are willing to risk it. If it concerns GOG keys they are almost certainly not authorized reseller as GOG have very low number of those.
Wow, that's have sense, thanks for respond
Posted January 06, 2021
I did buy a code on Eneba. When I redeemed it, I was told that this is a gift code. Two questions on this:
It says in the support documents that you had to make a purchase more than 3 months ago to gift games. The account that got me the gift code is only up since a few days. How is this possible?
And from the User Agreement: "GOG keys/codes can only be gifted or transferred or used in the ways permitted by GOG." I can't find them anywhere on GOG. So what exactly is allowed and what's not? Is it permitted by GOG that someone on Eneba sells gift codes?
Posted January 06, 2021
high rated
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326454: Is it permitted by GOG that someone on Eneba sells gift codes?
No. GOG does not allow the reselling of any of their gift codes.
Posted January 06, 2021
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326454: I did buy a code on Eneba. When I redeemed it, I was told that this is a gift code. Two questions on this:
It says in the support documents that you had to make a purchase more than 3 months ago to gift games. The account that got me the gift code is only up since a few days. How is this possible?
And from the User Agreement: "GOG keys/codes can only be gifted or transferred or used in the ways permitted by GOG." I can't find them anywhere on GOG. So what exactly is allowed and what's not? Is it permitted by GOG that someone on Eneba sells gift codes?
No. Reselling gift codes is not allowed. If you redeem this code on your account, it might work initially. But if GOG ever decides that the code you purchased is fraudulent or discovers that it was resold, then you will loose access to that game without warning.
Posted January 06, 2021
low rated
Perfectly legal.
Selling probably not at least gog keys.
Post edited January 06, 2021 by Orkhepaj
Posted January 07, 2021
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326454: I did buy a code on Eneba. When I redeemed it, I was told that this is a gift code. Two questions on this:
It says in the support documents that you had to make a purchase more than 3 months ago to gift games. The account that got me the gift code is only up since a few days. How is this possible?
And from the User Agreement: "GOG keys/codes can only be gifted or transferred or used in the ways permitted by GOG." I can't find them anywhere on GOG. So what exactly is allowed and what's not? Is it permitted by GOG that someone on Eneba sells gift codes?
Caveat Emptor.

Any codes you buy outside of GoG (or Humble) are likely to be grey market if they are cheaper than the the basic price on GoG (or cheaper than recent sales prices).

If the deal looks too good to be true, it's likely to be a game bought using a stolen credit card (let's say you find a cyberpunk code for 50% of the current retail price - probability is it has been stolen). In this case, the code can be revoked, and your only recourse would be to Eneba.
Posted January 07, 2021
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326454: Is it permitted by GOG that someone on Eneba sells gift codes?
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TerriblePurpose: No. GOG does not allow the reselling of any of their gift codes.
Shouldn‘t this be part of the User Agreement or some T&C (at least more than some vague expression)? And why are user allowed to gift codes when they have not even met GOG‘s own criteria?
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pds41: If the deal looks too good to be true, it's likely to be a game bought using a stolen credit card (let's say you find a cyberpunk code for 50% of the current retail price - probability is it has been stolen). In this case, the code can be revoked, and your only recourse would be to Eneba.
I assume the whole reselling market is too big already that the credit card fraud plays a major role there. To me this sounds more like a story that is used to scare people away from those offers.Cyberpunk in Russia for instance sells for a fraction of the price compared to other countries, there has to be no fraud involved to sell a code for 50 % of other market’s prices and still make some money.

But I don‘t want to start a discussion about those resellers, I simply want to understand where I can find the specific policies about gift codes and why there are users on GOG that can obviously somehow circumvent the rules.
Posted January 07, 2021
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TerriblePurpose: No. GOG does not allow the reselling of any of their gift codes.
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326454: Shouldn‘t this be part of the User Agreement or some T&C (at least more than some vague expression)? And why are user allowed to gift codes when they have not even met GOG‘s own criteria?
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pds41: If the deal looks too good to be true, it's likely to be a game bought using a stolen credit card (let's say you find a cyberpunk code for 50% of the current retail price - probability is it has been stolen). In this case, the code can be revoked, and your only recourse would be to Eneba.
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326454: I assume the whole reselling market is too big already that the credit card fraud plays a major role there. To me this sounds more like a story that is used to scare people away from those offers.Cyberpunk in Russia for instance sells for a fraction of the price compared to other countries, there has to be no fraud involved to sell a code for 50 % of other market’s prices and still make some money.

But I don‘t want to start a discussion about those resellers, I simply want to understand where I can find the specific policies about gift codes and why there are users on GOG that can obviously somehow circumvent the rules.
The Russian regional price of Cyberpunk is lower - but remember, when you buy a gift code for GoG, you cannot buy at the regional price - you are charged the higher price. So, for GoG, you need to check the reseller price against the base price of the game (or sale price of the game) assuming no regional discount.
Posted January 07, 2021
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pds41: The Russian regional price of Cyberpunk is lower - but remember, when you buy a gift code for GoG, you cannot buy at the regional price - you are charged the higher price. So, for GoG, you need to check the reseller price against the base price of the game (or sale price of the game) assuming no regional discount.
My point is that the seller on platforms like Eneba could buy the gift code in a market with lower prices without committing crimes like credit card fraud. Offering a much cheaper code in a different market does not directly imply a criminal act, but it might violate GOG‘s T&C. So again, where is it stated that reselling gift codes or redeeming them is not permitted?

And please don‘t get me wrong here. I‘m not looking for a way to justify something that might be not permitted or even unlawful. I just want to clarify a vague expression that might even help other users to get their money back from those resellers (and eventually buy directly from GOG).
Post edited January 07, 2021 by 326454
Posted January 07, 2021
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pds41: The Russian regional price of Cyberpunk is lower - but remember, when you buy a gift code for GoG, you cannot buy at the regional price - you are charged the higher price. So, for GoG, you need to check the reseller price against the base price of the game (or sale price of the game) assuming no regional discount.
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326454: My point is that the seller on platforms like Eneba could buy the gift code in a market with lower prices without committing crimes like credit card fraud. Offering a much cheaper code in a different market does not directly imply a criminal act, but it might violate GOG‘s T&C. So again, where is it stated that reselling gift codes or redeeming them is not permitted?

And please don‘t get me wrong here. I‘m not looking for a way to justify something that might be not permitted or even unlawful. I just want to clarify a vague expression that might even help other users to get their money back from those resellers (and eventually buy directly from GOG).
Don't worry - I know that you're not looking to justify it, but I have realised that I wasn't being clear.

My point was that there is no regional pricing on gift codes (see here: https://www.gog.com/wishlist/site/stop_regional_prices_for_gifts)

If you live in Russia and try to buy a gift code, you will pay the standard international price, not the Russian regional price.

So, while there might be legitimate reasons for a cheap code appearing (e.g. a friend of a developer has been gifted some codes and is making a quick buck by selling them), there's a big risk that if a code seems cheap to a Russian (who gets low prices on games normally), then there's a significant likelihood of the codes not being legitimately purchased.
Posted January 07, 2021
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pds41: So, while there might be legitimate reasons for a cheap code appearing (e.g. a friend of a developer has been gifted some codes and is making a quick buck by selling them), there's a big risk that if a code seems cheap to a Russian (who gets low prices on games normally), then there's a significant likelihood of the codes not being legitimately purchased.
Thank you for the clarification re gift codes.
But if it‘s almost impossible to make money with selling at least "legally" acquired codes, than why is this such a big and growing business (Eneba received another funding just before Christmas)? Any loopholes we all are not aware of? And again, why was someone able to get a gift code on GOG just days after the user was registered?

I’m also wondering why no one so far posted a link or screenshot where GOG states that it is not permitted to sell gift codes.
Posted January 07, 2021
The name of that store deeply disturbs me.
Posted January 07, 2021
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326454: I’m also wondering why no one so far posted a link or screenshot where GOG states that it is not permitted to sell gift codes.
Good question.

There's an old user agreement for GoG (when they were registered in Cyprus) available here: http://items.gog.com/preview/GOG_User_Agreement_EN.pdf

This says that you can't sell the gift codes, but it doesn't seem to have been reflected in the latest version of the user agreement. It's possible that selling gift codes could now be allowed (albeit with the risk that as a purchaser, you don't know whether the code has been legitimately acquired by the seller).

Obviously, unless you tell them, GoG will never know whether a code was gifted to you or whether you paid someone else for the code.
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General discussionIs legal buy keys in Eneba?(28 posts)(28 posts)
(28 posts)