Is GOG having server problems? Can't download my games, page 1 - Forum

prophet511

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Registered: Oct 2013

From Kazakhstan

Posted January 16, 2016

1

Through GOG Galaxy, I'm randomely getting "The <game name> installation failed." message followed by SERVER PROBLEM notification. Retrying doesn't help.

If I try downloading directly from my GOG library in browser, when clicking the installer download link I sometimes get blank plaintext page with some convoluted error message:

Invalid URL
The requested URL "/secure/guilty_gear_x2_reload/pc/setup_guilty_gear_x2_reload_2.0.0.9.exe?1223fb43868c5f174d699acd533ffcf6cb6b 35cc54613e7e96febf946efda0dd1deb43ceb21920b743bfc82369cc880bd7b6bd5c55f4da47390e40de9ecf75030a6013d115df9f4c0d 42be56755c73f6a589e14f94b2dafca3c63448c13e6b1fc98aba7dd50569bcc69c000ffcd6c5e980823289d0c311c8c5c1cd7decac3871 427378a4773b65acdd0eaaabcbe91f46a0ea3719&fileExtForIe=.exe", is invalid.

Reference #9.75131d25.1452944274.7babfbb0

It started yesterday, then was seemingly fixed this morning. But now an hour later I'm getting these errors again. It seems to happen with all games I tried in my library.

Post edited January 16, 2016 by prophet511

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JudasIscariot

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GOG.com Team

Registered: Oct 2008

From Poland

Posted January 16, 2016

2

prophet511: Through GOG Galaxy, I'm randomely getting "The <game name> installation failed." message followed by SERVER PROBLEM notification. Retrying doesn't help.

If I try downloading directly from my GOG library in browser, when clicking the installer download link I sometimes get blank plaintext page with some convoluted error message:

Invalid URL
The requested URL "/secure/guilty_gear_x2_reload/pc/setup_guilty_gear_x2_reload_2.0.0.9.exe?1223fb43868c5f174d699acd533ffcf6cb6b 35cc54613e7e96febf946efda0dd1deb43ceb21920b743bfc82369cc880bd7b6bd5c55f4da47390e40de9ecf75030a6013d115df9f4c0d 42be56755c73f6a589e14f94b2dafca3c63448c13e6b1fc98aba7dd50569bcc69c000ffcd6c5e980823289d0c311c8c5c1cd7decac3871 427378a4773b65acdd0eaaabcbe91f46a0ea3719&fileExtForIe=.exe", is invalid.

Reference #9.75131d25.1452944274.7babfbb0

It started yesterday, then was seemingly fixed this morning. But now an hour later I'm getting these errors again. It seems to happen with all games I tried in my library.

If you or anyone else are experiencing download issues, please follow this link: http://www.gog.com/support/contact/general_website_questions and select "dwnload issues" from the drop down menu. Please be sure to include any and all error messages you receive when attempting to download anything.

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Lazbot

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Registered: Jan 2014

From Australia

Posted February 17, 2016

3

Thank you for providing the link.

I have done this as well now. Strangely for me it's only 2 titles that have the issue. Witcher 3 (for a long time) and most recently Pillars of Eternity.

Hopefully it's just a small glitch!

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