I don't doubt CDPR made a great profit, but in the end it depends how much they are willing to sink into GOG and support it and how well GOG itself is actually doing. For now I expect, things will be rosy for a while.

It also seems to me that they are working to a plan ... hopefully a good one ... eventually.

There are plenty of clues that GOG hasn't been doing so well up until two or three months ago, but CDPR can probably focus better on GOG now that Cyberpunk 2077 has been released ... bugs aside.

So the future could indeed be bright ... despite some farting into the wind at them. Let's hope so anyway. GOG and DRM-Free are too important to get side-tracked with small over dramatic emotional issues that some customers are indulging in.

Thanks GOG, you ain't perfect, but you are certainly tolerant, and that should be recognized. I wish us all the best ... we are in this together.

Damn, there are reasonable people on this forum! Thank you, man, I couldn’t say it better.

Ok, serious question but what signs? I thought, GOG is usually reported to be moderately profitable, suggesting it's not a goldmine but pays for its expenses and leaves room for some development like GOG Galaxy? Especially, how could it be doing bad in a pandemic? It's like THE business to have with everyone stuck at home?

No signs. People went full conspiracy mode in the past few weeks.

Let's say Cyberpunk 2077 really did cause huge losses for CD Projekt. GOG is still a very profitable platform for them.

Doesn't feel like it. They are certainly losing sales because of inflated regional prices in a number of countries. If they were doing well, they wouldn't end the fair pricing program and be so stingy in those cases.

GOG as a segment itself seemingly had issues the last few years. Supposedly layoffs and barely breaking even.

GOG likely has relatively small operating costs but isn't making much money either (if any). There were news about layoffs back in 2019 just to stay in the black. Gwent, which was supposed to attract new customers to the platform, ended up failing to do so. Meanwhile, EGS has been growing aggressively, and they take a smaller cut. Steam has reduced their cut a bit too, for major developers only. Possibly the whole market is moving in that direction, and GOG might be forced to follow.

GOG have had its niche for being (mostly) DRM-free, and launcher-free, thanks to the reputation that comes with it. The 30-day refund policy has also been an advantage, not sure if it will still be taken at face value after the current situation. It's appealing to a section of the population but they haven't been really able to reach the broader audience, who largely seem indifferent. If there were to be a significant breakthrough, it would have to be from the Cyberpunk 2077 sales. I think it's too early to say whether that's happened.

Even if that was the case i am afraid that getting rid of the upper management may end even worse. Because even though they made a mess of things there are still things they didn't do that companies like EA and Activision do.
So if they leave and new people take over to satisfy the investors then the new management may create a CDPR that is fully like other game companies.
CDhPR hardly seems wiling to invest much into GOG. They never tried to promote it much. Just the fact that many don't even know it exists will tell you as much.

And now with this Devotion thing, GOG is the one getting the hit from people not buying etc but they are doing as to sell their games in China and have the Chinese buy Cyberpunk and some mobile game they are making etc.
So clearly they see more important selling their franchises in China and getting those sales than GOG losing sales.

There have been many small things here and there, not to mention several rumours going around.

Most notably GOG laid off part of their staff about 18 months ago.

http://kotaku.com/facing-financial-pressures-gog-quietly-lays-off-at-lea-1832879826

In addition that, there are some other things that customers have easily noticed. For instance, they cancelled their price compensation system that was introduced to quiet down the protests when they abandoned their worldwide pricing policy.

Also, there has been a lot of discussion about GOG Connect. Some are saying that it was quietly discontinued because GOG can't afford to keep it going. Personally I think it could just as easily be that it never attracted Steam customers to GOG like it was supposed to be doing, all the same, we can 100% sure know that it wasn't a financial success, or we would have had a good batch of new GOG Connect games with the ongoing winter sale.

There has also been a lot of speculation whether some things, like slow game updates and so on, are a sign that GOG can't afford to keep the pace up. At least in relation to staff layoffs there must be some truth to that.

And of course, just recently GOG started selling Epic games. If GOG was doing great profit on its own, why would they bother to be selling competing store's games?

If you dig deeper, there are more minor things here and there, so when you put all those things together you must come to the conclusion that GOG has problems. Just how severe those are, only they know themselves.

PixelBoy has mentioned some of them, but I have mentioned them all at one time or another here in other threads, as has many others.

Not sure how much you visit the forums, but if you haven't seen them then I am guessing not a lot.

Staffing issues has been mentioned, and another aspect of that is the almost total absence of MODs in the forum for many months, despite lots of bad behavior by some here. And many responding about slow response from Support, though I have always gotten a timely response from them myself and they have generally been very helpful. Seems some issues that cause a slow response are tied to things not easily solved, especially with low staffing numbers.

The removal of the old GOG Downloader and the stated reasons for that ... too much extra work essentially, which also points to staffing numbers.

Then for a couple of months now, updates to offline installers have been falling behind that of the Galaxy alternative. That looks very like they can't keep up ... or maybe a deliberate agenda, but that has been denied.

Then the many things that need doing in the forum and website. They just seem short of money. Hell we had the big debacle for Logins a few sales back, which took several days to sort out and solve. And they still have issues for many people when trying to download their games, so clearly they haven't spent enough money on servers, and I find that a big indicator, because your customers can be turned off a store due to that very easily. Sure, some customers experience great download speeds and conditions, and no doubt COVID has impacted bandwidth use, but not all of us live in those sweet spots in America for instance, that have a great reliable connection (and possibly some factor of bias). That said, mine used to be pretty good and it still is with most other sites, so not hard to draw a conclusion it is GOG related.

Do I need to mention the problems with Galaxy for many.

And Cyberpunk was clearly rushed to market, despite what they promised. Personally I think that was done because GOG needed an influx of money and more attention from CDPR employees, many of whom, maybe all, were working on the game, trying to get it released in time for Xmas shoppers.

I could go on and on, but plenty here can do that for me.

Oh, and one more obvious thing, was the slow down for many months of great games turning up. Things have been better for two or three months now, and I hope they can now continue.

And hell, what about a change in prices, they went up for a while ... despite COVID supposedly improving things for online stores like Gaming ones.

In short until a few months ago GOG had really looked as though they were struggling. Of course that is just my interpretation and speculation, and the same for many others.

And while I find many conspiracies entertaining, I am not one to give too much credence to them. Facts matter to me and sound logic and reasoning .... I ain't no Flat Earther that's for sure ... sounds fun though ... ha ha ha.

read something 'bout 13 million sales yesterday...... thats 13 million times 60 euro's ... man that is like a whole lot of Rosie!!

i mean the whole thing can't have costed more then a 100 million dollars throughout those 8 years right?

It costed ~300 million usd (1.2 billion pln) including marketing.

The consoles will have a piece taken by Sony/Microsoft. PC Sales outside of GOG (Steam, Epic) will have a piece taken out. Ultimately, the financials will show the amount flowing into the topline.

The other thing to be mindful of is that GOG typically does one massive release (with DLC + major updates for at least a year) so they have to nail the game. If not, they won't have any funds for their next game or GOG since the next major release will likely be years down the line. Yes, there will be continued sales in between the major releases, but the biggest burst of revenue will come from the initial release. Any shortfall in funding that can't be provided by sales will have to come from the debt market or issuance of additional shares.