hi all
need some help and guidance
redeemed a cyberpunk 2077 code recently in an account with email adress that does not existe and would like to know what are the possibilitys to get the code back OR switch the email adress or something so i can play my game (noticed that the email is wrong when i had the double check to login via GOG galexy with the code i need to put to confirm the connection) alrady made a ticket but i have no answer and forum says that it can take for every to get an answer

If you are logged in to the account in question you should be able to click here and change the email address. Please be sure to double check that the email address is entered correctly so that you do not have this issue in the future. If you cannot log in to the account in question you will need to contact a moderator or support. Welcome to the fora.

i made a ticket , is there any other way to contect moderator ? it's the kind of probleme fast to resolve yet the ticket didn't get an answer yet
thanks

You have a game on this account. Isn't that Cyberpunk 2077?(I don't use Galaxy and can't see what game is)

nop , none on this account
i have cyberpunk in my old account , have the login and passe for them too but when i do so they tell me to put the code they sent me on email , thing is that email don't existe

But you do. If you go here in a browser what do you see? https://www.gog.com/account

maybe i didn't specify it but this is my new account with the valid email , in there is see nothing , to make it simple i can't log in the old one since i disconected because of the mail check system

it's the witcher

one week without any answer from support or anything , any way to get their attention ?

sooo after 2 months still not a single answer from anyone concerning my tickets ... , does anyone even read this GOG tickets ?