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IMPORTANT: Please read before posting This topic has been provided to discuss the latest releases of our Downloader (for both Mac and Windows systems) and to submit bug reports. The stable releases (recommended for most users) can be found at this address:http://www.gog.com/downloader.

Latest version:

Mac OS X - 1.2 (build 512)
Windows - 3.6.0

Both Downloaders now have the option of sending Error Reports directly to us (this can be found in app under Settings).
Post edited October 29, 2013 by Fallen_Zen
Latest stable downloader, win7 64bits.

I wanted to download missing installer/bonuses for my games and I seem to be unable to download witcher 1/2 mac versions installer: I always get a crc error.
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Zoidberg: Latest stable downloader, win7 64bits.

I wanted to download missing installer/bonuses for my games and I seem to be unable to download witcher 1/2 mac versions installer: I always get a crc error.
Could you try beta version of GOG Downloader?
avatar
Zoidberg: Latest stable downloader, win7 64bits.

I wanted to download missing installer/bonuses for my games and I seem to be unable to download witcher 1/2 mac versions installer: I always get a crc error.
avatar
Szulak: Could you try beta version of GOG Downloader?
It seems it doesn't fail passing the 2GB... it should do now... thanks, I guess. :P
Confirming that the beta downloader worked.

The speed was sluggish (Normally I'm at 20MB/s and that was a download at 30K/s, harking back to the glory dial up days) but the game downloaded without any errors.

So whatever you did with the code in the beta version, you're on the right track.

Apart from that, it's perfectly reasonably to be suggesting material rewards as a means of compensation for disrupted service. If dearest farlark ever went out of his cave, he'd know it's the way business is conducted in this world of ours. I fucked up what you expected of me, so hey, here's three months free cable and we're cool again, yes?

Just fucking up and then being all "Sorry, lulz, guess it's a good thing y'all waited for the patch. For a month. Lulz, heh." just tears at your credibility as a business, whereas compensating with stuff that is essentially free to you, makes you look like a hero to the people and you're "That awesome store that gave everyone free burgers because someone complained of a fly in their salad" and so on and so forth.

That being said, I love GoG, I love what you guys do and I really appreciate Szulak's presence and work in this thread. I pick you over Steam EVERY time guys, just make sure your shit works. Your heart and attitude are in all the right places!
Post edited November 07, 2012 by Rivereyes
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Rivereyes: Confirming that the beta downloader worked.

The speed was sluggish (Normally I'm at 20MB/s and that was a download at 30K/s, harking back to the glory dial up days) but the game downloaded without any errors.

So whatever you did with the code in the beta version, you're on the right track.

Apart from that, it's perfectly reasonably to be suggesting material rewards as a means of compensation for disrupted service. If dearest farlark ever went out of his cave, he'd know it's the way business is conducted in this world of ours. I fucked up what you expected of me, so hey, here's three months free cable and we're cool again, yes?

Just fucking up and then being all "Sorry, lulz, guess it's a good thing y'all waited for the patch. For a month. Lulz, heh." just tears at your credibility as a business, whereas compensating with stuff that is essentially free to you, makes you look like a hero to the people and you're "That awesome store that gave everyone free burgers because someone complained of a fly in their salad" and so on and so forth.

That being said, I love GoG, I love what you guys do and I really appreciate Szulak's presence and work in this thread. I pick you over Steam EVERY time guys, just make sure your shit works. Your heart and attitude are in all the right places!
I didn't say anything about whether we ought to be compensated. I said you were being rude. Now you are being rude, vulgar, and defamatory. There's no call for that kind of post.
Post edited November 07, 2012 by farlark
Well so far the beta works for me with no chunk errors so I take that as very good sign
Version 3.2.21.0 (beta)
windows 7 64 bit
english


Tried using the beta downloader to see if anything was fixed, the downloader still returns to 0bites after the download is paused and the program is exited.

9:03:27 PM init started
9:03:27 PM Worker -1 Requesting https://api.gog.com/en/downloader2/status/beta/3.2.21
9:03:29 PM Worker -1 Request https://api.gog.com/en/downloader2/status/beta/3.2.21 successed?:True
App online: True
9:03:29 PM Init ended
9:03:29 PM Login started
9:03:29 PM Requesting https://api.gog.com/en/downloader2/user/stable/
9:03:30 PM Request https://api.gog.com/en/downloader2/user/stable/ successed?:True
9:03:30 PM User logged in
9:03:30 PM Deserialization started
9:03:30 PM Deserialization ended
9:03:30 PM Login ended
9:03:30 PM Started downloading info: far_cry_2_fortunes_edition
9:03:30 PM Worker -1 Requesting https://api.gog.com/en/downloader2/game/far_cry_2_fortunes_edition/
9:03:32 PM Worker -1 Request https://api.gog.com/en/downloader2/game/far_cry_2_fortunes_edition/ successed?:True
9:03:32 PM Far Cry® 2: Fortune's Edition info fetched
9:03:32 PM ended downloading info
9:03:32 PM fetching download sizes and chunk info for Far Cry® 2: Fortune's Edition
9:03:32 PM Worker -1 Requesting https://api.gog.com/en/downloader2/file/far_cry_2_fortunes_edition/1_installer_0
9:03:36 PM Worker -1 Request https://api.gog.com/en/downloader2/file/far_cry_2_fortunes_edition/1_installer_0 successed?:True
9:03:36 PM Worker -1 Requesting https://api.gog.com/en/downloader2/installer/far_cry_2_fortunes_edition/1_installer_0/crc/
9:03:38 PM Worker -1 Request https://api.gog.com/en/downloader2/installer/far_cry_2_fortunes_edition/1_installer_0/crc/ successed?:True
9:03:38 PM Worker -1 Requesting https://api.gog.com/en/downloader2/file/far_cry_2_fortunes_edition/1_installer_1
9:03:42 PM Worker -1 Request https://api.gog.com/en/downloader2/file/far_cry_2_fortunes_edition/1_installer_1 successed?:True
9:03:43 PM Worker -1 Requesting https://api.gog.com/en/downloader2/installer/far_cry_2_fortunes_edition/1_installer_1/crc/
9:03:44 PM Worker -1 Request https://api.gog.com/en/downloader2/installer/far_cry_2_fortunes_edition/1_installer_1/crc/ successed?:True
9:03:45 PM Worker -1 Requesting https://api.gog.com/en/downloader2/file/far_cry_2_fortunes_edition/1_installer_2
9:03:46 PM Worker -1 Request https://api.gog.com/en/downloader2/file/far_cry_2_fortunes_edition/1_installer_2 successed?:True
9:03:47 PM Worker -1 Requesting https://api.gog.com/en/downloader2/installer/far_cry_2_fortunes_edition/1_installer_2/crc/
9:03:48 PM Worker -1 Request https://api.gog.com/en/downloader2/installer/far_cry_2_fortunes_edition/1_installer_2/crc/ successed?:True
9:03:49 PM ended previous download verification - far_cry_2_fortunes_edition
9:03:49 PM download for far_cry_2_fortunes_edition is incomplete, resuming...

9:03:49 PM Worker -1 Requesting https://api.gog.com/en/downloader2/user/stable/
9:03:50 PM Worker -1 Request https://api.gog.com/en/downloader2/user/stable/ successed?:True
9:03:50 PM Worker -1 Requesting https://api.gog.com/en/downloader2/status/beta/3.2.21
9:03:51 PM Worker -1 Request https://api.gog.com/en/downloader2/status/beta/3.2.21 successed?:True
9:03:51 PM Worker -1 Requesting https://api.gog.com/en/downloader2/user/stable/
9:03:52 PM Worker -1 Request https://api.gog.com/en/downloader2/user/stable/ successed?:True
9:03:52 PM Worker -1 Requesting https://api.gog.com/en/downloader2/status/beta/3.2.21
9:03:53 PM Worker -1 Request https://api.gog.com/en/downloader2/status/beta/3.2.21 successed?:True
Post edited November 07, 2012 by Darthprymus
I'm sorry that my honest yet merciless description of reality offends thine aural sensibilities mate. Still, 'tis the way of the world. I'm basically saying all good things, in hard love mode ;)
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Darthprymus: Version 3.2.21.0 (beta)
windows 7 64 bit
english
It looks like few(?) chunks are broken. Could you please remove downloaded game,
and remove everything from your application data folder? It can be found as below:

Windows 7/Vista - C:\Users\USERNAME\AppData\Local\GOG.com
Windows XP - C:\Documents and Settings\USERNAME\Local Settings\Application Data\GOG.com

Than, start to download game again. If the problem still occurs, please post here full log file (or upload it anywhere).


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Adritool: The fact is that I had downloaded a previous version last year and worked well but two days ago I tried to use it and it had dissapeared.. I downloaded the new version and I had this problem every time I install it.
It looks like there are problems with .NET framework on your computer. Could you reinstall .NET framework (http://www.microsoft.com/en-us/download/details.aspx?id=21),
reinstall GOG Downloader and try again?
avatar
Darthprymus: Version 3.2.21.0 (beta)
windows 7 64 bit
english
avatar
Szulak: It looks like few(?) chunks are broken. Could you please remove downloaded game,
and remove everything from your application data folder? It can be found as below:

Windows 7/Vista - C:\Users\USERNAME\AppData\Local\GOG.com
Windows XP - C:\Documents and Settings\USERNAME\Local Settings\Application Data\GOG.com

Than, start to download game again. If the problem still occurs, please post here full log file (or upload it anywhere).


avatar
Adritool: The fact is that I had downloaded a previous version last year and worked well but two days ago I tried to use it and it had dissapeared.. I downloaded the new version and I had this problem every time I install it.
avatar
Szulak: It looks like there are problems with .NET framework on your computer. Could you reinstall .NET framework (http://www.microsoft.com/en-us/download/details.aspx?id=21),
reinstall GOG Downloader and try again?
Had the same result until i let it download more then usual, so most likely my bad, thanks Szulak for your help.
avatar
Darthprymus: Version 3.2.21.0 (beta)
windows 7 64 bit
english
avatar
Szulak: It looks like few(?) chunks are broken. Could you please remove downloaded game,
and remove everything from your application data folder? It can be found as below:

Windows 7/Vista - C:\Users\USERNAME\AppData\Local\GOG.com
Windows XP - C:\Documents and Settings\USERNAME\Local Settings\Application Data\GOG.com

Than, start to download game again. If the problem still occurs, please post here full log file (or upload it anywhere).


avatar
Adritool: The fact is that I had downloaded a previous version last year and worked well but two days ago I tried to use it and it had dissapeared.. I downloaded the new version and I had this problem every time I install it.
avatar
Szulak: It looks like there are problems with .NET framework on your computer. Could you reinstall .NET framework (http://www.microsoft.com/en-us/download/details.aspx?id=21),
reinstall GOG Downloader and try again?
Thanks!! I just needed to delete the NET framework and reinstall and it works perfect now.
Made a mistake (?) and purchased a new game today (The Nations) and I was trying to download it via GOG.com Downloader. It wanted me to update it to a new version and there was no way to close the window: I HAD to click on the "download and install" button. Well, my Trend Micro promptly removed the File Setup_Downloader_3.2.14.exe because "the file contained malicious software, so it has been deleted for your protection." More details? the threat was identified as TROJ_GEN.FC2CKK2

Interesting.
avatar
Ellorien: Made a mistake (?) and purchased a new game today (The Nations) and I was trying to download it via GOG.com Downloader. It wanted me to update it to a new version and there was no way to close the window: I HAD to click on the "download and install" button. Well, my Trend Micro promptly removed the File Setup_Downloader_3.2.14.exe because "the file contained malicious software, so it has been deleted for your protection." More details? the threat was identified as TROJ_GEN.FC2CKK2

Interesting.
I am having the same issue with the new downloader.
Downloader isn't working for me. It looks like a time out problem. Is there any way you guys can just give us a permanent URL to download these games from and just hide it behind a password? That way we can use FDM and have it restore from the middle if need be.

CPU with 2 core(s) found:
CPU0: 1596 MHz for AMD E-350 Processor
CPU1: 1597 MHz for AMD E-350 Processor
Memory: 3867328512
OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
Language: English (United States)
Drive C:\ has 83964661760 bytes available
Drive E:\ has 0 bytes available
Drive F:\ has 6673088512 bytes available
Drive H:\ has 7920128000 bytes available
Drive Q:\ has 1776406528 bytes available
1352418274 Log started
Number of threads: 3
Download path: F:\Sorted\Commercial\Games\GOG.com Downloads
Automatic launch of installers: False
Downloader installed to: C:\Program Files (x86)\GOG.com\
Downloader starts with Windows: False
1352418274 init started
1352418274 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Clicked URL: gogdownloader://space_colony_hd/win_installer
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418301 Init ended
1352418311 init started
1352418311 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418321 Init ended
1352418332 init started
1352418332 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418342 Init ended
1352418352 init started
1352418352 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418362 Init ended
1352418372 init started
1352418372 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418382 Init ended
1352418392 init started
1352418392 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418402 Init ended
1352418412 init started
1352418412 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418422 Init ended
1352418432 init started
1352418432 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418442 Init ended
1352418452 init started
1352418452 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418462 Init ended
1352418472 init started
1352418472 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: False
1352418482 Init ended
1352418492 init started
1352418492 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: True
1352418512 Init ended
1352418512 Login started
1352418512 Requesting https://api.gog.com/en/downloader2/user/stable/
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/user/stable/
1352418522 Login ended
1352418532 init started
1352418532 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: True
1352418539 Init ended
1352418539 Login started
1352418539 Requesting https://api.gog.com/en/downloader2/user/stable/
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/user/stable/
1352418549 Login ended
1352418559 init started
1352418559 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.14
App online: True
1352418566 Init ended
1352418566 Login started
1352418566 Requesting https://api.gog.com/en/downloader2/user/stable/
1352418576 User hedwards logged in
1352418576 Deserialization started
1352418581 Login ended
1352418581 Deserialization ended
1352418581 Started downloading bonus info: battle_isle_platinum
1352418582 Worker -1 Requesting https://api.gog.com/en/downloader2/game/battle_isle_platinum/
Battle Isle Platinum (includes Incubation) info fetched
1352418590 Worker -1 Requesting https://api.gog.com/en/downloader2/extra/battle_isle_platinum/1013/

1352418607 ended downloading bonus info
1352418607 Started downloading bonus info: battle_isle_platinum
1352418607 Worker -1 Requesting https://api.gog.com/en/downloader2/game/battle_isle_platinum/
Battle Isle Platinum (includes Incubation) info fetched
1352418616 Worker -1 Requesting https://api.gog.com/en/downloader2/extra/battle_isle_platinum/1014/

1352418626 ended downloading bonus info
1352418626 Started downloading bonus info: battle_isle_platinum
1352418626 Worker -1 Requesting https://api.gog.com/en/downloader2/game/battle_isle_platinum/
Battle Isle Platinum (includes Incubation) info fetched
1352418634 Worker -1 Requesting https://api.gog.com/en/downloader2/extra/battle_isle_platinum/1015/

1352418647 ended downloading bonus info
1352418647 Started downloading bonus info: battle_isle_platinum
1352418647 Worker -1 Requesting https://api.gog.com/en/downloader2/game/battle_isle_platinum/
Battle Isle Platinum (includes Incubation) info fetched
1352418656 Worker -1 Requesting https://api.gog.com/en/downloader2/extra/battle_isle_platinum/1016/
Message: The operation has timed out
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at GOGCompanionApp.ConnectionManager.MakeRequest(String uri, String method, String postedData) in C:\bp\TEMP\GOG.com Companion\ConnectionManager.cs:line 192
Inner exception:
Requested URL: https://api.gog.com/en/downloader2/extra/battle_isle_platinum/1016/
UNHANDLED ERROR!
Message: Object reference not set to an instance of an object.
Stack trace: at GOGCompanionApp.Worker.DownloadBonusInfo(WorkerTaskDownloadBonusInfo workerTask) in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 746
at GOGCompanionApp.Worker.Run() in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 115
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
Inner exception:
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hedwards: Downloader isn't working for me. It looks like a time out problem. Is there any way you guys can just give us a permanent URL to download these games from and just hide it behind a password? That way we can use FDM and have it restore from the middle if need be.
Could you try beta version of GOG Downloader?
You can download beta version of GOG Downloader from link below.
http://static.gog.com/download/d3/beta/Setup_Downloader_3.2.21.exe

avatar
Ellorien: Made a mistake (?) and purchased a new game today (The Nations) and I was trying to download it via GOG.com Downloader. [...]
avatar
reaperking66: I am having the same issue with the new downloader.
Temporary solution for this issue is adding GOG Downloader to safe list. Here is detailed instruction how to do it:
http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/how-do-i-add-trusted-program-to-the-exception-list/m-p/7354/highlight/true#M2226
Anyway, I will forward this issue to appropriate people.