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General discussionGOG.com Downloader (Windows & Mac client) discussion(2619 posts)(2619 posts)
(2619 posts)
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This is my favourite topic
Posted May 07, 2012
high rated
IMPORTANT: Please read before posting This topic has been provided to discuss the latest releases of our Downloader (for both Mac and Windows systems) and to submit bug reports. The stable releases (recommended for most users) can be found at this address:http://www.gog.com/downloader.

Latest version:

Mac OS X - 1.2 (build 512)
Windows - 3.6.0

Both Downloaders now have the option of sending Error Reports directly to us (this can be found in app under Settings).
Post edited October 29, 2013 by Fallen_Zen
Posted October 01, 2012
-i can´t get access to download my games at all.
- when i click on a game, my gameshelf seems corrupted in a way.
-i just can´t get access to download via browser or gog.com downloader.

-it seems like a lot of people have these problems, please fix it so that we can play our games.
Posted October 01, 2012
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passenger8: -i can´t get access to download my games at all.
- when i click on a game, my gameshelf seems corrupted in a way.
-i just can´t get access to download via browser or gog.com downloader.

-it seems like a lot of people have these problems, please fix it so that we can play our games.
You want to be starting a ticket with GOG Support for these issues, not posting here in the Downloader forum. This forum is about the downloader program itself, not website issues in general.


-Khalaq
Posted October 01, 2012
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angeli: Hi, my 5 cents here (hope it was not posted before):

1. Version 3.0.52
2. Win XP Pro 32bit SP3
3. English
4. Firefox 15.0.1 English
5. No log created.
6. When I install the downloader using "Run As Administrator" option
from casual user account - install 100% successful.
Then it did not even bother to start, throwing an error immediately.
System event viewer reported:
EventType clr20r3, P1 gog.com downloader.exe, P2 3.0.52.0, P3 5006c948,
P4 microsoft.visualbasic, P5 8.0.0.0, P6 4333d6d8, P7 87, P8 52,
P9 system.io.filenotfoundexception, P10 NIL.

However when I install from Administrator account directly it works 100% ok for all users.

But if I, very fast, add a lot of items into the queue the downloader usually,
but not always crashes.

Hope it helps anybody :)
Could you attach downloader log contents if possible? Log file is located as follows:
Windows 7/Vista - C:\Users\USERNAME\AppData\Local\GOG.com
Windows XP - C:\Documents and Settings\USERNAME\Local Settings\Application Data\GOG.com
Posted October 01, 2012
I just downloaded the downloader for the first time and i can't seem to log in. It keeps telling me i have an incorrect login. What should i do?
Posted October 01, 2012
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Big_McLargeHuge: I just downloaded the downloader for the first time and i can't seem to log in. It keeps telling me i have an incorrect login. What should i do?
The current version of the downloader is known to have trouble parsing special characters in email and password. Assuming your email is normal looking (aka only letters and numbers), try changing your password. It is known and Fallen_Zen has said that it will be fixed in a newer build.
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aszulakiewicz: {new GOG.com Team Member}
Hello, don't think I've seen you in the forums yet. So, usual questions:
Who are you? What is your job at GOG.com? Why haven't you introduced yourself yet? Or did I miss your hello post?
Welcome on GOG.com forums, we don't bite (hard). :)
Post edited October 01, 2012 by JMich
Posted October 01, 2012
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Big_McLargeHuge: I just downloaded the downloader for the first time and i can't seem to log in. It keeps telling me i have an incorrect login. What should i do?
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JMich: The current version of the downloader is known to have trouble parsing special characters in email and password. Assuming your email is normal looking (aka only letters and numbers), try changing your password. It is known and Fallen_Zen has said that it will be fixed in a newer build.
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aszulakiewicz: {new GOG.com Team Member}
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JMich: Hello, don't think I've seen you in the forums yet. So, usual questions:
Who are you? What is your job at GOG.com? Why haven't you introduced yourself yet? Or did I miss your hello post?
Welcome on GOG.com forums, we don't bite (hard). :)
Ya that would explain it. Thanks. Any release window on this new build?
Post edited October 01, 2012 by user deleted
Posted October 01, 2012
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Big_McLargeHuge: Ya that would explain it. Thanks. Any release window on this new build?
No idea, you'll have to wait for Fallen_Zen to answer that (or maybe aszulakiewicz).
Posted October 01, 2012
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Big_McLargeHuge: Ya that would explain it. Thanks. Any release window on this new build?
We are working on the new version, it will be released in the nearest future.


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JMich: Hello, don't think I've seen you in the forums yet. So, usual questions:
Who are you? What is your job at GOG.com? Why haven't you introduced yourself yet? Or did I miss your hello post?
Welcome on GOG.com forums, we don't bite (hard). :)
I am a new member in GOG team, currently working as a programmer.
Nice to meet you guys :)
Post edited October 01, 2012 by aszulakiewicz
Posted October 01, 2012
Welcome! )


-Khalaq
Posted October 01, 2012
Witch port does the downloader use, just curious ?
Posted October 01, 2012
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antonywarrick: Witch port does the downloader use, just curious ?
It uses port 80.
Posted October 02, 2012
Out of curiosity, how's progress on the Web Interface?
Posted October 06, 2012
Idea for feature requests:

- if the scrollbar of the downloader is at the bottom and a new game is remotely added to the queue, don't just add to the list but also scroll to the end

- since there is always just one file to be downloaded at the same time, within the downloader, make it a "position: fixed". I.e., always show the current download fixed at the top of the window, right below the buttons; i.e. exclude it from the scrollable view. That way, if you've a long download list, you will always see your current dowload
Posted October 06, 2012
- be able to auto-resume. it's not helpful when entries show e.g. "Unable to fetch data, try again later!" when there's no possibility to do anything here. Right clicking on such an entry I can remove it or open it's folder, but that's it. I think there should be a button at the top "resume cancelled downloads" or similar

(Edit: ops, I thought consecutive posts get merged automatically)

- when I'm downloading like a boss, my connections is saturated at 2MB/s. If I add something to the queue it gets picked up but as long as the saturation of the bandwith is given, the possibility is pretty high that the downloader can't download anything else, i.e. will get timeouts. That why I got the "unable to fetch data" message above. Which makes adding entries to the queue useless, because they will likely be in a stale state and never automatically retried

- I couldn't add more entries remotely to the downloader once I had stale entries due "couldn't fetch data"; had to restart downloader

- Please remember window position and dimensions when (re-)starting the downloader

- Being able to throttle the download would be very nice
Post edited October 06, 2012 by rfc
Posted October 07, 2012
The non-beta consistently does not work for me, over several reinstalls with various versions of Windows 8, nothing happens when I try to add downloads. The beta is fine however.
Btw I'd like it to recognize already downloaded files in its folder, and perhaps only download changed files in the event of updates. I format quite often and usually keep the downloaded files in a folder to quickly reinstall after a format.
Oh and how about setting a default install folder? Oh and batch reinstalls..? :D

i7 960, 5970 win8 (enterprise)18gb ram and firefox 15.01 system btw.
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This is my favourite topic
Community
General discussionGOG.com Downloader (Windows & Mac client) discussion(2619 posts)(2619 posts)
(2619 posts)