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General discussionGOG.com Downloader (Windows & Mac client) discussion(2619 posts)(2619 posts)
(2619 posts)
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This is my favourite topic
Posted May 07, 2012
high rated
IMPORTANT: Please read before posting This topic has been provided to discuss the latest releases of our Downloader (for both Mac and Windows systems) and to submit bug reports. The stable releases (recommended for most users) can be found at this address:http://www.gog.com/downloader.

Latest version:

Mac OS X - 1.2 (build 512)
Windows - 3.6.0

Both Downloaders now have the option of sending Error Reports directly to us (this can be found in app under Settings).
Post edited October 29, 2013 by Fallen_Zen
Posted December 16, 2012
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Szulak: Removing the games by clicking on progress bar makes sense, since there is stacking feature. Try to add game and it's bonus content, you will see what I mean.
The part that doesn't make sense is that clicking (or right-clicking) on the title does absolutely nothing. For a game, a good 40% of the total space is wasted, which is what led me to believe that the games couldn't be removed manually... and for extras, there's no option to cancel them altogether. You have to remove each extra individually; there is no "remove all" option. It's poor UI design, IMO.
Posted December 17, 2012
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Vrioniavas: 1. Version 1.0 (200)
2. Mac OS X 10.8.2
3. English
4. Firefox 17.0.1
5. Downloader log contents if possible:
I wasn't able to find a log neither inside the app nor in the Application Support folder, so I attached the app from the Application folder. EDIT: Seems the zip was too large, I'm uploading it to DropBox: http://is.gd/Zrb14R

6. So, I've been downloading Arma II: Combined Operations for Windows. I know it won't install on OS X, but since it's a big download (14.8 GB) and I mostly use my Mac running OS X, I didn't want to be stuck in windows while I downloaded. I've been leaving it running in the background for the last day or so, and everything seemed to be going fine. This morning it was about to finish downloading, at or around 13 GB out of 14.8 GB. I left my computer running and didn't check on it again until at around 15:30 today. By then the download had finished at 100%. I quit out of the app and proceeded to connect my external extra drive to move the install files there. But when I started copying, I saw the contents of the "arma_2_combined_operations" was only about 928 MB. I noticed too, that the free space on my hard drive had gone up by about 13 GB. In the Arma 2 download folder, there were 3 files:
-rw-r--r-- 1 ********* staff 882M 15 des 10:09 setup_arma_2_1.0.0.36-1.bin
-rw-r--r-- 1 ********* staff 476K 15 des 10:11 setup_arma_2_1.0.0.36-4.bin
-rw-r--r-- 1 ********* staff 2,3M 15 des 10:03 setup_arma_2_1.0.0.36.exe

It seems as if the downloader deleted many of the install files (bins 2, 3 and 5-13?) after completing download, or more likely, after exiting.

-+-+-+-

I wanted to add that I have downloaded many of the games that work on Mac now with no problems, like Crusader: No Remorse, Syndicate and Theme Hospital.

I did pause the downloader a few times during the Arma 2:CO download, and maybe I exited the app 1 or 2 times.
Hello my friend,

Tried downloading ArmA on Mac and everything worked fine.
Downloader of course cleans the download folder after the merging process is complete but this only concerns to chunk files (their name ends with a number). If the problem persists please PM me, we'll find a solution.
Posted December 17, 2012
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Fallen_Zen: Hello my friend,

Tried downloading ArmA on Mac and everything worked fine.
Downloader of course cleans the download folder after the merging process is complete but this only concerns to chunk files (their name ends with a number). If the problem persists please PM me, we'll find a solution.
Thank you! Not sure what happened... Maybe the merging process failed, because the install .exe was only 900 MB after the download completed, and 2 of those chunk files were still in the folder, but were only around 2 MB each.

But I got tired of waiting and downloaded the game again on Windows since yesterday and everything worked well; Arma 2 installed and is playable. I'm having some issue with online play, but I guess that's a matter for another forum topic.
Posted December 17, 2012
After updating about a week ago, today I saw all the settings in the downloader had been reset to (I assume) the defaults. Is this a known issue? If this was by design, why not have it warn people during the update process?
Posted December 17, 2012
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J_Darnley: After updating about a week ago, today I saw all the settings in the downloader had been reset to (I assume) the defaults. Is this a known issue? If this was by design, why not have it warn people during the update process?
3.3.4 managed to lose the settings every time it started. 3.3.5 fixed that part by remembering the settings, but they were still reset on the first run. Not sure if skipping the 3.3.4 update kept the settings intact, but this error has been reported, and I think fixed.
But yes, it sucks running with settings you didn't want to have :(
Posted December 17, 2012
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J_Darnley: After updating about a week ago, today I saw all the settings in the downloader had been reset to (I assume) the defaults. Is this a known issue? If this was by design, why not have it warn people during the update process?
Same here. Thanks for warning. I think I’ve jumped from 3.2.22.0 to 3.3.5.0.
Posted December 18, 2012
Minor bug (small annoyance, doesn't affect downloading) to report on GOG.com Downloader version 3.3.5.0 (Stable) under Windows 8 Pro x64. When the Downloader starts up, either with the system or if I launch it manually, the window opens without a Taskbar button. When closed, the window minimizes to the lower left corner of the desktop and the icon in the notification area's tooltip bubble displays. Trying to close the minimized window does nothing, but double-clicking the title bar restores the Downloader to its normal size along with its Taskbar button. It functions normally after that. Logger contents below:

CPU with 8 core(s) found:
CPU0: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
CPU1: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
CPU2: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
CPU3: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
CPU4: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
CPU5: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
CPU6: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
CPU7: 3207 MHz for Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Memory: 8580616192
OS Version: Microsoft Windows NT 6.2.9200.0
Language: English (United States)
Drive C:\ has 33727311872 bytes available
Drive D:\ has 117766848512 bytes available
Drive E:\ has 28571889664 bytes available
Drive F:\ has 36099162112 bytes available
Drive I:\ has 0 bytes available
Drive K:\ has 70983507968 bytes available
11:52:20 AM Log started
11:52:20 AM init started
11:52:20 AM Worker -1 Requesting https://api.gog.com/en/downloader2/status/beta/3.3.5
11:52:20 AM Worker -1 Request https://api.gog.com/en/downloader2/status/beta/3.3.5 successed?:True
App online: True
11:52:20 AM Init ended
11:52:21 AM Login started
11:52:22 AM Requesting https://api.gog.com/en/downloader2/user/stable/
11:52:22 AM Request https://api.gog.com/en/downloader2/user/stable/ successed?:True
11:52:22 AM User Dinasis logged in
11:52:22 AM Login ended
11:52:22 AM Deserialization started
11:52:22 AM Deserialization ended
Closing Downloader
Serializing application state.

Screenshots:
- Startup: http://i47.tinypic.com/2ptwknq.jpg
- Minimized: http://i45.tinypic.com/9rkebq.jpg
Post edited December 18, 2012 by Dinasis
Posted December 19, 2012
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Dinasis: Minor bug (small annoyance, doesn't affect downloading) to report on GOG.com Downloader version 3.3.5.0 (Stable) under Windows 8 Pro x64. When the Downloader starts up, either with the system or if I launch it manually, the window opens without a Taskbar button. When closed, the window minimizes to the lower left corner of the desktop and the icon in the notification area's tooltip bubble displays. Trying to close the minimized window does nothing, but double-clicking the title bar restores the Downloader to its normal size along with its Taskbar button. It functions normally after that.

Screenshots:
- Startup: http://i47.tinypic.com/2ptwknq.jpg
- Minimized: http://i45.tinypic.com/9rkebq.jpg
Thanks for the heads-up. We'll look into it.
Posted December 19, 2012
Version: 3.3.5
OS: Windows XP
Language: English

The downloader crashes as soon as it starts up with a 'GOG.com Downloader has encountered a problem and needs to close.' message. I've tried re-downloading it and restarting my computer, but it gives me the same message.
Posted December 19, 2012
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Flyinaspargus7: Version: 3.3.5
OS: Windows XP
Language: English

The downloader crashes as soon as it starts up with a 'GOG.com Downloader has encountered a problem and needs to close.' message. I've tried re-downloading it and restarting my computer, but it gives me the same message.
Could you post or paste on any pastebin-like serivce?
Posted December 19, 2012
Sorry to have bothered you, it seems to have fixed itself. Downloading Alien Nations now with no troubles.
Posted December 19, 2012
Hello, I have Downloader version 3.3.5
OS: Windows 7
Language: English

On downloading the Witcher 2 bonus items the downloader froze and will not respond. It is stuck on the items as if they are downloading and then says that it has stopped working and I am forced to close the program. I uninstalled it then reinstalled, but the problem persists. I hope you can help me with this issue and thank you for your time.
Post edited December 19, 2012 by davosseaworth749
Posted December 19, 2012
Hello. I have an issue with the downloader, I'm on version 3.3.5.0, on windows 8, British English. My issue is that the downloads are running, then saying it's 100% completed, but the line remains blue, and nothing has happened for about half an hour.
Posted December 19, 2012
The link to the official download client for gog on gogwiki has a secure (https) adress that does not resolve http://www.gogwiki.com/wiki/Download_Clients

https://www.gog.com/en/downloader/ should be http://www.gog.com/en/downloader/
Posted December 19, 2012
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LauRoman: The link to the official download client for gog on gogwiki has a secure (https) adress that does not resolve http://www.gogwiki.com/wiki/Download_Clients

https://www.gog.com/en/downloader/ should be http://www.gog.com/en/downloader/
GOGWiki has no affiliation with GOG.com, but thanks for reporting it. Editing the link now.
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This is my favourite topic
Community
General discussionGOG.com Downloader (Windows & Mac client) discussion(2619 posts)(2619 posts)
(2619 posts)