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General discussionUPDATE: Introducing GOG Profiles(2385 posts)(2385 posts)
(2385 posts)
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This is my favourite topic
Posted April 30, 2018
Activity Feed • Gameplay Stats • Personalization


UPDATE: We've added a new option to the Privacy settings in GOG Profiles - from now on you can turn off your profile on GOG entirely, so no one can see any kind of information that is shown on the profile page. This also means that when you turn off your profile, you won’t be visible on your friends’ friends lists, even if they decide to keep their profiles visible.
The option to enable/disable your GOG Profile can be found in your account „Privacy & Settings” options, under „Privacy” tab.



We just introduced a new feature on GOG.COM: User Profiles – a social way to share what you and your friends are up to. See what your friends on GOG are playing, achieving, and sharing across four sections – Feed, Profile, Games and Friends.

Your Feed is the centerpiece of your Profile. Here, you’ll see which games your friends have been playing, all sorts of achievements and milestones, as well as general thoughts, screenshots, and forum activity. You can dispense your approval at whim and share your own stuff as well!

Your Profile is all about you and your gaming accomplishments. It's a summary of your activity, like the time you've spent in your games , your latest achievements (and just how rare they are among other users), as well as a glimpse at what your most active friends have been up to.

If you want to know more about your Games, you need to hit the the third tab. It contains a list of all the games you own on GOG, together with stats like time spent in-game and your progress towards unlocking the achievements. Sort the list, compare stats with your friends, and get some healthy competition going.

Finally – your Friends: get a general summary of their achievements and hours played. Here you'll also see which games are the most popular among your friends right now, so you can join them in multiplayer or find something you might enjoy yourself.

Of course, your profile comes with some sweet personalization options, choose a wallpaper from your game collection and share a few words with the world.

User Profiles are available for all GOG.COM users. Your personal gameplay stats like achievements, time played and milestones depend on GOG Galaxy, but if you’re not using the optional client you can still use the feed, post in it and interact with your friends.

Launching profiles also means adding new privacy settings on our end. You'll find three new Privacy options in your account's „Privacy & settings” area. These settings allow you to set the visibility for your profile summary, your games, your friends, etc.
So what are you waiting for? There's so much room for activities!
Posted April 24, 2018
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Breja: I think gamers today way to often let themselves to be treated poorly because simply taking your business elsewhere or -gasp- not buying new games at all for a while is seen as somethin nigh-imaginable.
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Pond86: Its most likely more that most people have grown to accept that the odd few 1000 or so people refusing to buy something from a company doesn't really matter to the company as for every 1000 that don't another 10000 will do.

So ultimatly all your doing it just cutting off your nose to spite your face.

I do agree with you though that we get treated badly by pretty much every gaming company out there but as I said above theres not really alot that can be done.
I refuse to accept this logic of resigned acquiescence. If nothing else, it's a matter of self respect. Mine is a bit more dear to me than new games. I have said it before. There's other places to get games. If that fails, I have a backlog, and hundreds of old games to play. If all that is spent, I'll find other hobbies or devote more time to the ones I have.
Posted April 24, 2018
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RainbowDragon: It seems they (gog) are avoiding to honestly answer us about this situation on purpose. My support ticket is now open for more than 30 hours and 6 hours ago was assigned to somebody named Chandra. But I have not yet received any answer from support...
My guess is that GOG finally sought out legal advice and were immediately told to make no comments as anything they say can be used against them in a lawsuit or official complaint. I don't think they understood how badly they would compromise themselves by indulging in this foolishness with nothing but marketing goals in mind.
Posted April 24, 2018
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Olauron: Why would it be another way? Any single change on GOG is greeted by ultimatums by boys crying wolf. Sooner or later GOG will just decide "Screw them". I know I would. What's the point of customers that can speak the language of ultimatums only?
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SpiderFighter: First: This isn't "crying wolf;" it's a privacy issue, plain and simple. Second, they absolutely have the option, to just say "screw them" but it would be make little business sense to do so. All we're asking for is the option to make our profiles completely private. Ya know, like Steam does. Why is this so difficult for people to understand? Third, those of us who are "speaking in ultimatums" have been more than patient. This was "announced" in the quietest way possible a few days ago; immediately the concerns of privacy were raised and ignored. It's now been well over 30 hours since the launch of profiles and, despite this thread, despite almost 300 people voting to make this private (via a community wishlist), despite multiple requests sent via support, we've not heard a single official reply; hence the need to step things up.

The bottom line is: This is a business. You either respect me as a customer, or you don't. If you don't, I'm completely fine with that, but don't expect me to stick around when I can purchase the same games in literally dozens of online stores now that your original business model has changed. I've spent a lot of money here over the years. If something as simple as a privacy option is worth losing future purchases from me, so be it. This is the risk that free enterprise comes with and, for the most part, it works pretty well.

There's an old adage in business that states: "If ten of your customers don't like something you're doing, only one will tell you; the rest will tell their friends." We're that one in ten who are actually taking the time to speak to Gog about our concerns. Although far too much vitriol has been spewed in here, we're not actually the enemy. We want you to have your shiny new profile; we simply want the right to not have it if we so choose. There was a far better way for Gog to handle this; they didn't, and so here we are.
Oh, it is crying wolf. It is always the same "I lack reading comprehension and can't distinguish capital letters GOG GALAXY from CLASSIC so I demand ... or I leave", etc, etc. No matter the change it is always the same storm.

If it is business then the customer should respect it too. The customer looses the right to be respected once he start throwing threats like "I'm going to stop buying from you unless you cater specifically for my wishes".

It is OK to show dissatisfaction with some decision. It is not OK to throw ultimatums and threats. They do not work, at least not in the long time. Sooner or later the business will just "OK, let's let them go and invite those who are easier to deal with".

Speaking of those horrible three numbers (two of those are zeros for the most complainers) it is OK to ask for more privacy in the forum thread or through support, polite and civil. It is not OK to behave like... well, like in this thread. If GOG will see the reason to react GOG will react. If GOG will be forced to change this in accordance to the EU law then GOG will change it without curses and panic blooming here.
Posted April 24, 2018
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Olauron: [...]Any single change on GOG is greeted by ultimatums by boys crying wolf. Sooner or later GOG will just decide "Screw them". I know I would. What's the point of customers that can speak the language of ultimatums only?
I haven't seen a single ultimatum in this thread (though I may have not perused it thoroughly enough, maybe I have missed a genuine example). I have seen people telling GOG in no uncertain terms that they find their recent course too much to just sit by.

There is a huge difference between someone telling you "If you persist in this, I won't do business with you any more" and an ultimatum. An ultimatum usually needs both a deadline and a threat. "I won't buy from you until this is resolved" is not a threat. It's a customer informing a business that their way of doing business is unpalatable to them right now.

You might not like that, but to misrepresent this as "boys crying wolf" and "ultimatum" feels at least a bit disingenuous; I am not a regular here. This issue is in fact the only time I have addressed GOG over on these forums so far. And it's not like I want anything unreasonable from them: Privacy concerning my data is my right as a citizen of the EU, and the way GOG has (not) handled this so far isn't exactly graceful.
Posted April 24, 2018
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RainbowDragon: <snip>
In the meantime the feature request
https://www.gog.com/wishlist/site/disable_view_profile_function_for_customers_who_care_for_their_privacy
is going along nicely and every vote there somewhat increases the pressure... let's see when they finally break and decide to apologize for their crimes - and the publication of customer data without their customers consent IS a crime these days - and allow us the privacy we should not even have to ask for!
This wish now tops the "most voted (this week) Features" list on https://www.gog.com/wishlist/site
Posted April 24, 2018
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Pond86: [...]So ultimatly all your doing it just cutting off your nose to spite your face.

I do agree with you though that we get treated badly by pretty much every gaming company out there but as I said above theres not really alot that can be done.
It's not cutting off your nose to spite your face; For me, it's "having principles". If a company doesn't treat me with a modicum of respect, I don't do business with it. So far, GOG has treated me with respect and courtesy, and I was gladly doing business with them. I would like to continue that - but only if they continue to not treat me like cattle. Which they now have started doing, opting me into stuff I am not consenting to.

I do not need them to buy games. I wanted to support GOG and their business model so far, that is why I bought there. Just as I buy in the local supermarket and not the big chain, even though it would be easier on my wallet. That, too, is principle: Support the guys that do business in a way you like.
Posted April 24, 2018
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RainbowDragon: It seems they (gog) are avoiding to honestly answer us about this situation on purpose. My support ticket is now open for more than 30 hours and 6 hours ago was assigned to somebody named Chandra. But I have not yet received any answer from support...
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puviani: My guess is that GOG finally sought out legal advice and were immediately told to make no comments as anything they say can be used against them in a lawsuit or official complaint. I don't think they understood how badly they would compromise themselves by indulging in this foolishness with nothing but marketing goals in mind.
Yes, it may very well be the case that their upper management is now (or perhaps even for several hours?) sitting in a stuffy meeting room, chain-smoking and cursing me and some of the other more privacy minded users as well as their IT guys who definitely will be blamed for realizing the new customer profiles according to their management's (stupid) requirements which now as the situation escalates of course should have been done in a completely different way... But even the most stupid management (which is unfortunately becoming the standard we may assume to find in many larger companies today) will have to realize at one point that doing nothing is exactly the worst way to solve a crisis.

Given any half-way serious effort Within 30 hours it should have been easy to either rollback the website completely and temporarily remove the f*cked up user profiles and later bring them back with all required privacy settings to make ALL of their customers happy, or at just fix the privacy part by only displaying profiles of those customers who click on an opt-in button in their account settings.

You see, gog.com? We do not only complain, we even present several possible solutions for you, you just have to listen to us!

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RainbowDragon: <snip>
In the meantime the feature request
https://www.gog.com/wishlist/site/disable_view_profile_function_for_customers_who_care_for_their_privacy
is going along nicely and every vote there somewhat increases the pressure... let's see when they finally break and decide to apologize for their crimes - and the publication of customer data without their customers consent IS a crime these days - and allow us the privacy we should not even have to ask for!
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Zrevnur: This wish now tops the "most voted (this week) Features" list on https://www.gog.com/wishlist/site
And I bow my head and say THANK YOU to all who have made this possible by voting for it :-)
Post edited April 24, 2018 by RainbowDragon
Posted April 24, 2018
I'm pretty positive GOG will change the controversial parts regarding profiles.

...if only so many users cared about DRMed multiplayer in games sold on GOG. :(
Posted April 24, 2018
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Olauron: Oh, it is crying wolf. It is always the same "I lack reading comprehension and can't distinguish capital letters GOG GALAXY from CLASSIC so I demand ... or I leave", etc, etc. No matter the change it is always the same storm.

If it is business then the customer should respect it too. The customer looses the right to be respected once he start throwing threats like "I'm going to stop buying from you unless you cater specifically for my wishes".

It is OK to show dissatisfaction with some decision. It is not OK to throw ultimatums and threats. They do not work, at least not in the long time. Sooner or later the business will just "OK, let's let them go and invite those who are easier to deal with".

Speaking of those horrible three numbers (two of those are zeros for the most complainers) it is OK to ask for more privacy in the forum thread or through support, polite and civil. It is not OK to behave like... well, like in this thread. If GOG will see the reason to react GOG will react. If GOG will be forced to change this in accordance to the EU law then GOG will change it without curses and panic blooming here.
Most of the untoward attitude I've seen is from profile users, and you're kind of proving the point. And me telling a business I will be voting with my money is how the world actually works. I'm not hurting anyone's feelings here; I'm giving you, the business owner, the chance to make things right. FWIW, that *is* me, the customer, respecting the business. As someone who was in retail myself for many years, those were the customers I sought out because, as I said earlier, most people won't say anything; they'll just quietly go elsewhere while you're left scratching your head wondering what happened.

(Edit to fix typo)
Post edited April 24, 2018 by SpiderFighter
Posted April 24, 2018
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SpiderFighter: Must of the untoward attitude I've seen is from profile users, and you're kind of proving the point. And me telling a business I will be voting with my money is how the world actually works. I'm not hurting anyone's feelings here; I'm giving you, the business owner, the chance to make things right. FWIW, that *is* me, the customer, respecting the business. As someone who was in retail myself for many years, those were the customers I sought out because, as I said earlier, most people won't say anything; they'll just quietly go elsewhere while you're left scratching your head wondering what happened.
So let's say business introduces new profiles and privacy options. Then business takes a note that some users have gone and others appeared. Would business wonder what was the case or would it know it even before the introduction of profiles?
Posted April 24, 2018
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Could someone explain to me that actual point? I don't get it. I get that there were some people asking for them, but I'm failing to see how this actually improves the site at all. I've been checking random profiles from people posting, and with a single exception they were all locked down (there was one person who had the feed open but their games private and I could see that they only had 2 minutes in Anno 1502 in that sidebar... I've heard it's good, give it another shot). If this is supposed to bring the community closer together, it's not only failed but I also fail to see how it was supposed to work at all. The only things it's added are being able to see friends (I think that's new?) and the Facebook feed (right down to the little heart even). All I can think is that your web team needed some busy-work, but surely their time could have been spent doing anything else.
Posted April 24, 2018
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Chiteki: Ok, maybe I am missing something. Would you be so kind to tell me, how those three numbers can help someone harm you. I'm ready to stand corrected.
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Zrevnur: In addition to other replies: For some people its the "betrayal" part which they have a problem with. There are privacy laws in EU. People expect them to be honored by GOG. Then GOG comes and just violates them. Whether this can cause material harm or no isnt the only issue here. Its a disrespect for the customers. And the lack of communication from GOG also shows this disrespect. People are legally entitled to their privacy.

And whether this is a tiny thing or a large thing - as with other privacy related things this differs very much between individual persons. Its (IMO) no one elses right to tell me whether this (violation of my pricacy) is too small to bother with. Its my privacy and not yours and I have a right to it. And I can decide for myself whether its worth my time (etc) to pursue this.
So much this, it is very important to remember that when it comes to information about ones self the proper question is never a post facto "why not just let them have it" (especially posed by someone not even associated with the entity using that information) the question is always (or should always be) "may I use your data yes/no?" and that question should always be posed mechanically on an individual by individual basis with the ability to revoke consent at any time (i.e. opt-in not opt-out, but retaining the ability to opt-out later if so inclined).

If I sing in the shower (badly) or dance around (perhaps even more badly) while getting reading in the morning that's not criminal or unethical but it's also not something I'd be inclined to share as public domian information. Further the information in question does not matter without permssion from the individual in question no information of any kind should be shared about them unless a proper legal warrent has been attained based on reasonable evidence that said individual has already commited a crime.

It's a bit surreal to have a situation where there's a new feature, it's not supplied as optional, some people call for it to be optional, and others condem or riddicual them for it dissmissing their request and even implying they are criminals for ever making it. If you go to eat out and someone at the table next to you orders something you wouldn't eat do you try to force them to eat what you're having and imply they are criminal or dishonest for not doing so?
Posted April 24, 2018
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Olauron: So let's say business introduces new profiles and privacy options. Then business takes a note that some users have gone and others appeared. Would business wonder what was the case or would it know it even before the introduction of profiles?
An online business with a user database would most likely notice if it was flagged to do so. For example, if I don't hit my local Redbox for a while, suddenly I'll find a friendly email ""We've missed you!" Now that I think about it, I can remember seeing those kinds of messages way back when I played Anarchy Online (Yeah. I'm old), so that kind of tracking has been around for a long time. But, if you're saying what I think you are, as a business owner you can't assume one customer will be replaced by another. That kind of thinking gets you closed, because dissatisfied customers who don't come to you always feel like their problem was left unresolved (because it was), and so they tend to tell other people and the negativity spreads.
Post edited April 24, 2018 by SpiderFighter
Posted April 24, 2018
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Taro94: I'm pretty positive GOG will change the controversial parts regarding profiles.

...if only so many users cared about DRMed multiplayer in games sold on GOG. :(
This is somewhat off topic for this thread but I guess many of us do care about multi-player issues! Sadly most (game developing) companies these days seem to create their games with pre-made clients like steam or galaxy on their minds only. I wish that they would allow us to have new lan (or network/internet) games and/or games per e-mail without having to use their servers or third party software of any kind! I remember civilization 4 games by e-mail (lasting for several months in some cases) and weekend sessions where several guys brought their computers for a lan game session. So I am afraid this is one thing were we cannot put the blame on gog.com but have to request it from the game developers (who most of the time told me that any additional development efforts for these types of multi-player was not worth their effort and/or not in their budget).
Posted April 24, 2018
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doccarnby: Could someone explain to me that actual point? I don't get it. I get that there were some people asking for them, but I'm failing to see how this actually improves the site at all. I've been checking random profiles from people posting, and with a single exception they were all locked down (there was one person who had the feed open but their games private and I could see that they only had 2 minutes in Anno 1502 in that sidebar... I've heard it's good, give it another shot). If this is supposed to bring the community closer together, it's not only failed but I also fail to see how it was supposed to work at all. The only things it's added are being able to see friends (I think that's new?) and the Facebook feed (right down to the little heart even). All I can think is that your web team needed some busy-work, but surely their time could have been spent doing anything else.
I can speak for myself only but it is GREAT to know exactly what games friends have and what games they don't have without asking them for the list. It is very good for gifting.
It is also good to be able to share screenshots without dragging them to the skype window but instead upload it once and make visible for all friends.
It is nice to have profile backgrounds to make GOG account a little bit more personalized.
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This is my favourite topic
Community
General discussionUPDATE: Introducing GOG Profiles(2385 posts)(2385 posts)
(2385 posts)