Posted April 13, 2017
![Trilarion](https://images.gog.com/a618451cc469d80576b2f8f413c96b3ddcc9dc4af5a9dc9df86f603db3b35afb_forum_avatar.jpg)
Trilarion
New User
Registered: Jul 2010
From Germany
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Gersen
New User
Registered: Sep 2008
From Switzerland
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my name is catte
i touch your foods
Registered: Mar 2010
From United Kingdom
Posted April 13, 2017
It's still optional as long as they support browser downloads. I'm surprised you managed to interpret that as "we'll support the downloader forever and ever".
![Lifthrasil](https://images.gog.com/e2259851c6e86609b166b01345176fdc7b1fed6147789a7fb8042dc24095c8da_forum_avatar.jpg)
Lifthrasil
Bring the GOG-Downloader back!
Registered: Apr 2011
From Germany
Posted April 13, 2017
Yes, I know. Technically browser download is an option. But it requires a fast, stable internet connection. Those that don't have that depend on some kind of downloader software and if the GOG downloader stops working, one has to use third party downloaders. Next step: GOG will block third party downloaders for 'security reasons', forcing more people to use Galaxy, while still technically keeping it optional. Since you can, theoretically, always try browser download (and fail to get working installers). Am I cynical? Yes. But don't worry. GOG will make the reality catch up to my cynicism sooner or later.
![Tintler](https://images.gog.com/1ca03c9c3b93fa86d431238156393f73c3295853893f74079f68879ca9504776_forum_avatar.jpg)
Tintler
Whiteshade
Registered: Jun 2013
From Turkey
Posted April 13, 2017
![avatar](http://images.gog.com/f657d1db4060d63bf1812b6a54121de8371917908d704eb472e636785f65cb6c_avm.jpg)
I often have the same problem and what I do to fix it is to close GOGDownloader completely (by using the exit button) then I delete the log file at the above location and then try downloading again. This always clears any problems for me and allows downloads again - until the next time and I have to do it again! Hope this helps.
Thank you everyone who tried to help me but I give up. I don't think there is a way to solve this problem without clean os install.
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HypersomniacLive
The Reluctant Voter
Registered: Sep 2011
From Vatican City
Posted April 13, 2017
![avatar](http://images.gog.com/1ca03c9c3b93fa86d431238156393f73c3295853893f74079f68879ca9504776_avm.jpg)
Did you check the log?
Do a complete uninstall, delete any leftover files and folders, then re-download the GOG Downloader and install it anew. Try to download something, see how it goes, check the log, and report back here.
![Kleetus](https://images.gog.com/5d5fd7c7bd35ad34c122b6c2d6f1d0e504fbe5149dfbcfa3783ac3bc12c52248_forum_avatar.jpg)
Kleetus
For Internal Use Only
Registered: Sep 2010
From Australia
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Gede
GNU/Linux user
Registered: Nov 2014
From Portugal
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ChrisSZ
New User
Registered: Jun 2013
From China, People's Republic of
Posted April 14, 2017
![avatar](http://images.gog.com/75289dac0c4942d6616dd7c9dbea9354520f9b06bb58ca1bfd8da7156308b992_avm.jpg)
(Other than resuming partial downloads, which was already mentioned.)
![avatar](http://images.gog.com/f657d1db4060d63bf1812b6a54121de8371917908d704eb472e636785f65cb6c_avm.jpg)
I often have the same problem and what I do to fix it is to close GOGDownloader completely (by using the exit button) then I delete the log file at the above location and then try downloading again. This always clears any problems for me and allows downloads again - until the next time and I have to do it again! Hope this helps.
![avatar](http://images.gog.com/1ca03c9c3b93fa86d431238156393f73c3295853893f74079f68879ca9504776_avm.jpg)
Thank you everyone who tried to help me but I give up. I don't think there is a way to solve this problem without clean os install.
Post edited April 14, 2017 by ChrisSZ
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vulchor
💀☠🎮
Registered: Apr 2012
From United States
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Pajama
The Historian
Registered: Mar 2013
From United Kingdom
Posted May 08, 2017
![Lifthrasil](https://images.gog.com/e2259851c6e86609b166b01345176fdc7b1fed6147789a7fb8042dc24095c8da_forum_avatar.jpg)
Lifthrasil
Bring the GOG-Downloader back!
Registered: Apr 2011
From Germany
![javihyuga](https://images.gog.com/8559e6c092a3eddda5735b35ae97e5b7c4d9e9994b8104e139d82df5bccfd272_forum_avatar.jpg)
javihyuga
Overly Happy 8=D
Registered: Jun 2011
From Spain
Posted May 10, 2017
![avatar](http://images.gog.com/224d9eb6b349688bf39c5f9d4e6307c40584ea1fafa2789e52c039464c8ddaa0_avm.jpg)
I refuse to go the Galaxy route so I'm using DownLoadThemAll and it's working great.
God, I miss GoG Downloader.
![Bad Hair Day](https://images.gog.com/47a0656e68c7d568533e881a490fc402738e2b1aa10fbaa3253ae41f33ca5c45_forum_avatar.jpg)
Bad Hair Day
Find me in STEAM OT
Registered: Dec 2012
From Other
Posted May 10, 2017
![avatar](http://images.gog.com/224d9eb6b349688bf39c5f9d4e6307c40584ea1fafa2789e52c039464c8ddaa0_avm.jpg)
I refuse to go the Galaxy route so I'm using DownLoadThemAll and it's working great.
![avatar](http://images.gog.com/8559e6c092a3eddda5735b35ae97e5b7c4d9e9994b8104e139d82df5bccfd272_avm.jpg)
God, I miss GoG Downloader.
That is a must because I lose my connection constantly.
![African_wildlife](https://images.gog.com/5c53c7297a7fc5c86f8045f18fdbfc3ed4bd63df4663f13d89ecb58727eed103_forum_avatar.jpg)
African_wildlife
Overdose — the best Painkiller
Registered: Feb 2014
From Finland
Posted May 10, 2017
I believe that the downloader can't work if two-factor authentication is enabled for the GOG account.