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General discussionHow to get rid of permanent chat notification?(7 posts)solved(7 posts)solved
(7 posts)solved
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This is my favourite topic
Posted June 03, 2016
To be more clear, the ACCOUNT tab is always displaying a [1], like if I have one unread message. However, I don't.

This bug have been on my account since several months ago. Maybe 1 year.

At first, I thought it will eventually disappear, but due the GOG forum members high generosity who provide scripts to make the forum a better place, maybe is there a script that may help me to get rid of that annoy [1].

Suggestions?
This question / problem has been solved by DeMignonimage
Posted June 03, 2016
I'd contact a blue one if I were you, support perhaps.
And if that makes feel you better, you're not alone ; )
Posted June 03, 2016
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mike_cesara: I'd contact a blue one if I were you, support perhaps.
And if that makes feel you better, you're not alone ; )
I told judas and he suggested to refresh account but that didn't work. I didn't hear from him so I assumed he was going to look into it. It was on 13th April btw.
Post edited June 03, 2016 by Hunter65536
Posted November 15, 2016
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montcer9012: To be more clear, the ACCOUNT tab is always displaying a [1], like if I have one unread message. However, I don't.

This bug have been on my account since several months ago. Maybe 1 year. ...
The bug is supposed to be fixed now. That was quick, wasn't it ;-)
See here:
Our team did a fix for persistent/phantom chat notification, please check if it goes away:
- Go to chat page with the wrong notification only (read all unread that you see and go to chat again basically)
- Wait for 2 minutes
- Refresh the page
Post edited November 15, 2016 by DeMignon
Posted November 15, 2016
Perhaps ask the latest person that sent you chat message to send an 'asdf' chat message. Perhaps that will do the trick to clear the counter once you read it. If that doesn't work, try the person before that one that last sent you a chat message.
Posted November 17, 2016
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montcer9012: To be more clear, the ACCOUNT tab is always displaying a [1], like if I have one unread message. However, I don't.

This bug have been on my account since several months ago. Maybe 1 year. ...
avatar
DeMignon: The bug is supposed to be fixed now. That was quick, wasn't it ;-)
See here:

Our team did a fix for persistent/phantom chat notification, please check if it goes away:
- Go to chat page with the wrong notification only (read all unread that you see and go to chat again basically)
- Wait for 2 minutes
- Refresh the page
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DeMignon:
I just opened chat and immediately refreshed and the phantom notification went away!
Posted November 19, 2016
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DeMignon: The bug is supposed to be fixed now. That was quick, wasn't it ;-)
Finally!! Thanks for sharing
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This is my favourite topic
Community
General discussionHow to get rid of permanent chat notification?(7 posts)solved(7 posts)solved
(7 posts)solved