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General discussionHow do I delete my account(50 posts)solved(50 posts)solved
(50 posts)solved
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Posted October 26, 2015
My account was hacked and some douchebucket has made 75 bucks worth of purchases in the last hour under my account. I tried to find a way to remove my credit card information to prevent it from happening in the future, but apparently GoG thinks they own your credit card information and you can't remove a payment method once it has been entered, so I just want to remove my account altogether, as I will certainly not be using this "service" again.
This question / problem has been solved by Grargarimage
Posted October 26, 2015
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scea158: My account was hacked and some douchebucket has made 75 bucks worth of purchases in the last hour under my account. I tried to find a way to remove my credit card information to prevent it from happening in the future, but apparently GoG thinks they own your credit card information and you can't remove a payment method once it has been entered, so I just want to remove my account altogether, as I will certainly not be using this "service" again.
GOG doesn't store your credit card information.
Posted October 26, 2015
Your credit card info isn't stored by GOG, so it's impossible for someone to make purchases with your money (even if your account got hacked).
Posted October 26, 2015
ok, so for the sake of argument, why would someone hack my account (which they did as I certainly didn't make these purchases) if they can't use my payment information? I am still looking at my banking information because i got this account on a whim for one game and i don't remember which account I used.
Posted October 26, 2015
low rated
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scea158: ok, so for the sake of argument, why would someone hack my account (which they did as I certainly didn't make these purchases) if they can't use my payment information? I am still looking at my banking information because i got this account on a whim for one game and i don't remember which account I used.
Don't drink and have your credit card on hand.
Posted October 26, 2015
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scea158: ok, so for the sake of argument, why would someone hack my account (which they did as I certainly didn't make these purchases) if they can't use my payment information? I am still looking at my banking information because i got this account on a whim for one game and i don't remember which account I used.
Gifting on GOG with a credit/debit card is only possible for accounts 2 months and older. Those who hacked your account most likely wanted to use it to purchase gifts to sell on the grey/black market.
Post edited October 26, 2015 by Grargar
Posted October 26, 2015
low rated
avatar
scea158: ok, so for the sake of argument, why would someone hack my account (which they did as I certainly didn't make these purchases) if they can't use my payment information? I am still looking at my banking information because i got this account on a whim for one game and i don't remember which account I used.
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pimpmonkey2382.313: Don't drink and have your credit card on hand.
wow, such sage advice. thank you good sir. you are a gentleman and a scholar.



doesn't answer the fucking question.
Posted October 26, 2015
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pimpmonkey2382.313: Don't drink and have your credit card on hand.
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scea158: wow, such sage advice. thank you good sir. you are a gentleman and a scholar.

doesn't answer the fucking question.
Thank, you, thank you. I do my utmost best to absolutely give the best advice that I can on moments notice.
Posted October 26, 2015
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scea158: ok, so for the sake of argument, why would someone hack my account (which they did as I certainly didn't make these purchases) if they can't use my payment information? I am still looking at my banking information because i got this account on a whim for one game and i don't remember which account I used.
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Grargar: Gifting on GOG is only possible for accounts 2 months and older. Those who hacked your account most likely wanted to use it to purchase gifts to sell on the grey/black market.
thank you. ok. I don't want my account to be used for ambiguously illegal activities, so is there a way to delete/deactivate my account? I have yet to find it
Posted October 26, 2015
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scea158: My account was hacked and some douchebucket has made 75 bucks worth of purchases in the last hour under my account. I tried to find a way to remove my credit card information to prevent it from happening in the future, but apparently GoG thinks they own your credit card information and you can't remove a payment method once it has been entered, so I just want to remove my account altogether, as I will certainly not be using this "service" again.
So... since GOG doesn't store your CC information...

Purge your browser, and possibly OS. You've got some malware going.
Posted October 26, 2015
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scea158: thank you. ok. I don't want my account to be used for ambiguously illegal activities, so is there a way to delete/deactivate my account? I have yet to find it
There is a way, but you can't do it on your own and must contact support to do so. While I would recommend that you just change your password (and perhaps the one of your e-mail as well) to something stronger, if you feel like you want to delete your account, you should go here: http://www.gog.com/support/contact/general_website_questions , select "account cancellationm" as the problem type and explain your wish, as well as your reason for wanting to delete your account.
Posted October 26, 2015
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scea158: thank you. ok. I don't want my account to be used for ambiguously illegal activities, so is there a way to delete/deactivate my account? I have yet to find it
You have to contact support to delete the account. Or you could inform support about what happened and they will help you to get your account back.
Posted October 26, 2015
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scea158: thank you. ok. I don't want my account to be used for ambiguously illegal activities, so is there a way to delete/deactivate my account? I have yet to find it
Your account can be "session hijacked". Contact support (ASAP!) for this. But the root of your problems is on your computer.
Posted October 26, 2015
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Grargar: Gifting on GOG is only possible for accounts 2 months and older. Those who hacked your account most likely wanted to use it to purchase gifts to sell on the grey/black market.
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scea158: thank you. ok. I don't want my account to be used for ambiguously illegal activities, so is there a way to delete/deactivate my account? I have yet to find it
You need to go to GOG support and ask to have your account removed. Note that once you do this, all of your games you have purchased will be gone, forever.
Posted October 26, 2015
If you makes you feel any better, that was $75 of games that I really wanted and totally intend to play! :D
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General discussionHow do I delete my account(50 posts)solved(50 posts)solved
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