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General discussionHow can I register my once-free game?(30 posts)(30 posts)
(30 posts)
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This is my favourite topic
Posted May 30, 2021
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Fe0xaech: no, I got it from gog.com and the pic below should be enough of an evidence
In what world does that prove anything? For all we know you could've have just downloaded it from some torrent, or gotten it from a friend, and installed it... Now, if you have the original email from the purchase or from your bank account, that's actually evidence.

Simple answer is no. Unless you already had an account that you lost and want back, contact support. Otherwise you do need to buy it again. It's simple as that.
Post edited May 30, 2021 by sanscript
Posted May 30, 2021
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Fe0xaech: no, I got it from gog.com and the pic below should be enough of an evidence

Opera gx showed me this. I don't think opera instructed me into a fake site :P
What your screenshot shows, is that this copy of Morrowind indeed was originally packaged at gog. However, pirated copies could also originate from gog, since of course all games here are completely DRM-free, so don't need modification to redistribute.

If you downloaded it directly from gog.com servers (as you say that Opera shows - presumably in its download manager?), then a screenshot of that would prove it, and then you must have an account, so it becomes a matter of finding the details of that account. Look in your email archive for the emails you received when signing up for this Fe0xaech account - you'll have received the same emails earlier for your previous account. (That opera download manager should show you which date range to look for.)

From our perspective, it's currently also very possible that you downloaded it from a shady site; either straight up piracy, or one of these malware sites that claim "free games" (and might for all I know even actually distribute those free games to get more victims). That case should also be recognizable from the information in the download manager.
Posted May 30, 2021
I wonder if Bethesda uses the GOG build

Nobody believes your story because it didn't happen. Nobody would believe me if I said trolls sure are my mother because trolls don't exist. Free Morrowind here doesn't exist. But it did on the Bethesda site.

So go check that out.

Or you got it from a pirate. Even unknowingly. I can imagine a website that looks like Gog that has you create credentials and then they sell your credentials to other people. They give you a pirated game and I keep your credentials to try to steal your bank account.
Posted May 30, 2021
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Ryan333: Morrowind has never been offered for free directly through GOG. Also, there is no way you could have downloaded the game from GOG without having created an account. That's literally not possible -- even GOG's permanently free games require creating an account before you can download them. If you have a GOG installer for the game but have never created a GOG account, then you have downloaded a pirated copy from an illegitimate site.

However: the game was legitimately offered for free -- AND COMPLETELY DRM FREE -- through Bethesda a few years ago through their Bethesda.NET launcher. Maybe that's where you obtained the game?
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Fe0xaech: no, I got it from gog.com and the pic below should be enough of an evidence

Opera gx showed me this. I don't think opera instructed me into a fake site :P
That's proof you've installed a GOG version of the game, not proof of where and how you got it.
Posted May 30, 2021
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Tallima: I wonder if Bethesda uses the GOG build

Nobody believes your story because it didn't happen. Nobody would believe me if I said trolls sure are my mother because trolls don't exist. Free Morrowind here doesn't exist. But it did on the Bethesda site.

So go check that out.

Or you got it from a pirate. Even unknowingly. I can imagine a website that looks like Gog that has you create credentials and then they sell your credentials to other people. They give you a pirated game and I keep your credentials to try to steal your bank account.
That's not how the scam works, people steal your account and you don't get it back. Then they sell the account on EBay and get money. Your banking information is protected so just having access to the account doesn't get you that information. Such transactions are also painfully traceable.
Posted May 30, 2021
I never saw Morrowind free on GOG, which proves nothing other than my surprise when reading your story. When did this happen? The 15th of April?

Please clarify this for me: you say you "bought" Morrowind at the GOG store but:
a) You paid nothing, and
b) You do not remember creating an account

So why exactly do you really classify this as a purchase? Wouldn't a simple "I downloaded Morrowind from the GOG store for free" describe what you remember?

Now, seen as it was already said, we can't download games without logging into our account, not even for the free games. That is because the process happens in two steps:
1) We add the games to our account (paying if they are not free), and
2) We download them from our account, as many times as we want to.

What may have happened is that you were misled into thinking that you were getting the game from GOG, or your memory is playing tricks on you (mine does too, from time to time, it is only natural) and you downloaded from another website that could be making use of the GOG brand but don't exactly try to pass as it, and serve the GOG builds.

GOG always sends an email when you add a new item to your account. Can you find one such email? If you can, then it will clarify many things. Maybe you can find an email related to your GOG account creation. Those clues should lead you in the right direction.
Posted May 30, 2021
Another idea - find your receipt email.
Posted May 31, 2021
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Fe0xaech: I bought morrowind at this site for free, but I do not remember creating an account; or logging in at least. I realized if I lose the files right now, I will have to buy back. Any idea how can I register it to my account?
You cannot register a game to your account, except as you purchase it via your account or via a legit 3rd party who give you a gift code.

If you mistakenly have more than one account, then GOG Support may be able to help you combine accounts, if you are convincing enough.
Posted May 31, 2021
It seems that Morrowind was never a part of your current library and the account you are using now is new.

The only way to find on which GOG account you added the game is to provide us with a receipt (we always send an email confirming a purchase/new addition) or a serial key that you used to add the game to your library.

If you find it, please send it via a DM to me :)
Posted June 08, 2021
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Gede: I never saw Morrowind free on GOG, which proves nothing other than my surprise when reading your story. When did this happen? The 15th of April?

Please clarify this for me: you say you "bought" Morrowind at the GOG store but:
a) You paid nothing, and
b) You do not remember creating an account

So why exactly do you really classify this as a purchase? Wouldn't a simple "I downloaded Morrowind from the GOG store for free" describe what you remember?

Now, seen as it was already said, we can't download games without logging into our account, not even for the free games. That is because the process happens in two steps:
1) We add the games to our account (paying if they are not free), and
2) We download them from our account, as many times as we want to.

What may have happened is that you were misled into thinking that you were getting the game from GOG, or your memory is playing tricks on you (mine does too, from time to time, it is only natural) and you downloaded from another website that could be making use of the GOG brand but don't exactly try to pass as it, and serve the GOG builds.

GOG always sends an email when you add a new item to your account. Can you find one such email? If you can, then it will clarify many things. Maybe you can find an email related to your GOG account creation. Those clues should lead you in the right direction.
Why no one is believing me? And even though morrowind was never free at all, a question is a question. But that email part... That should really solve this problem!
Posted June 08, 2021
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Fe0xaech: Why no one is believing me?
Because your story contains a number of impossibilities.

Not only was Morrowind never free, it's impossible to download free games here without making an account.

So if you did once get Morrowind from here it must have been bought by you or gifted to you and you must have had an account. Finding email proof that it was added to your old account is pretty much your only hope.
Posted June 08, 2021
My guess is the OP downloaded it from something like that infamous "free gog games" site and mistook it for the official site.
Posted June 08, 2021
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Fe0xaech: Yeah, I always use that one email and rarely the alternative. But site says there is no accounts using those emails. You got it right...
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haidynn: sounds like the account got deleted, might be because you never actually bought anything.
I don't know if GOG really does that... well maybe if the user hasn't logged in for 10 years...

I consider the most likely cases to be:

1. The OP has just forgotten the email he used for that GOG account, and it is different from what he thinks.
2. The account had no two-factor authentication in place and got hijacked, and the hijacker(s) changed the email address.

I don't recall if changing the GOG email requires access to the old email... I've never changed the email.

EDIT: Well, if the user claim he has never created a GOG account before... yeah that sounds odd. Maybe he used his friend's GOG account to download the game then? That is not allowed of course, the TOS forbids such casual piracy.

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Fe0xaech: what does that mean? I am really sure I got it from gog and unsure why no one believes me... anyways, our real problem isn't Morrowind being free, Is there a way to register it to the new account? Like there are some files that came from gog in Morrowind's files. Maybe there is something useful that I haven't seen yet?
You said you used your current email address with that old GOG account, which means you should have an email receipt from the gog.com store as your proof or purchase.

Well, do you? Don't tell me you deleted it, that would be just foolish, destroying proof of purchase on purpose.

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Gede: GOG always sends an email when you add a new item to your account. Can you find one such email? If you can, then it will clarify many things. Maybe you can find an email related to your GOG account creation. Those clues should lead you in the right direction.
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Fe0xaech: Why no one is believing me? And even though morrowind was never free at all, a question is a question. But that email part... That should really solve this problem!
I might believe you if you present that email receipt from GOG.com, as a proof of purchase. A pic would be fine.
Post edited June 08, 2021 by timppu
Posted June 10, 2021
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Darvond: Wait.

Was Morrowind ever free? I know that you'd get hooked up with free copies of Elder Scrolls 1&2 when buying anything from Bethesda Softworks, but...
It was never free on GOG.com to my recollection however Bethesda gave Morrowind away for free on a promotion on their own Bethesda.net platform a few years ago. I have a free copy of it there from that, perhaps the person got a free copy there as well and just forgot about the details of where it was.
Posted June 10, 2021
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Fe0xaech: Why no one is believing me? And even though morrowind was never free at all, a question is a question. But that email part... That should really solve this problem!
The answer to your original question is: no, you can't add an arbitrary copy of a game that you downloaded somewhere to your GOG library. Your library only contains games that you acquired here (for money or for free) or that you have gift-codes for.

So, if you really got if for free on GOG (as a gift or something), just do as ponczo_ said and send him the confirmation email. Whenever GOG adds something for free to an account, they send the account owner an email that a free game was added. That would be your proof.

If you never got a confirmation email from GOG, that means that you didn't get the game from GOG, but only a pirated GOG game from somewhere else. In that case GOG will not add it to your account, since downloading a pirated game does not entitle you to getting that game for free. So just go through your old emails to find that confirmation email.
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This is my favourite topic
Community
General discussionHow can I register my once-free game?(30 posts)(30 posts)
(30 posts)