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General discussionHot Pixel on a new monitor.(36 posts)(36 posts)
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Posted November 25, 2019
Well apparently you are out of luck.
You could try to ask for a replacement with a better/different model paying for the difference and returning the one you bought.
Alternatively if you are really bothered with that, and I feel you believe me, you could try to sell it on ebay for a lower price thanyou bought it making it clear that has a stuck pixel but also full warranty. That way you could buy another one loosing just some money in the process.
Posted November 25, 2019
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8BitChris: From experience, dead pixels stay, hot pixels just go away eventually.
Had one on my phone, went away within a year. Had 5 on my DS (all on the right side), 4 went away within months.
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MadalinStroe: As I said, it's a white pixel in the middle of the screen. It's too noticeable to not be bothersome. Also, I've tried jscreenfixer, and one more, which I don't remember.

I've never found anything online about hot pixels going away with time. I really hope you are right. That's the arcane information I'm looking for.
Which isn't to say that it'll work. It's a chance and a long shot at that. I've seen it happen (mainly with stuck pixels, never with dead ones - whereas both terms are still thrown together including advice on how to counter/fix them), but never after just days - took months or longer. And I'm not gonna try to talk you into keeping the thing if it really bothers you. As I said, sometimes it's enough to ask customer support (or the store you bought it from) if they can do something and if you're persistent, you might get your way. As it may be, I wish you the best of luck and I hope you can enjoy your monitor at some point. Replacement or not. :)
Posted November 25, 2019
Other than trying to massage it, nothing else is likely to work. I fixed my dead pixel by massaging it but I have no idea if it would work in this case. Worth a try I guess.
Posted November 25, 2019
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MadalinStroe: As I said, it's a white pixel in the middle of the screen. It's too noticeable to not be bothersome. Also, I've tried jscreenfixer, and one more, which I don't remember.

I've never found anything online about hot pixels going away with time. I really hope you are right. That's the arcane information I'm looking for.
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8BitChris: Which isn't to say that it'll work. It's a chance and a long shot at that. I've seen it happen (mainly with stuck pixels, never with dead ones - whereas both terms are still thrown together including advice on how to counter/fix them), but never after just days - took months or longer. And I'm not gonna try to talk you into keeping the thing if it really bothers you. As I said, sometimes it's enough to ask customer support (or the store you bought it from) if they can do something and if you're persistent, you might get your way. As it may be, I wish you the best of luck and I hope you can enjoy your monitor at some point. Replacement or not. :)
I see you are from Germany. To your knowledge, the same law applies there too? It seems that the European "14 days" period, during which you can return a bought good, no matter the reason, extends only to online bought goods. If you go in person, inside a store, and buy a good, then it seems that store rules apply.
Post edited November 25, 2019 by MadalinStroe
Posted November 25, 2019
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MadalinStroe: Note3: Talk about being a second class citizen. In US, AOC replaces units if they have even a single hot/stuck/dead pixel. However in Europe you need 5 or more.
Yep, the returned monitors from US go to Europe, so you got one of those returns.

From Europe, I don't know where the monitors with 5 or more bad pixels go. Possibly Africa, where you have to have 50 or more bad pixels before you can return the monitor.

Anyway, I bought a HP 27w monitor two weeks ago. Luckily it didn't have any bad pixels. It cost only 149€ (normally 199€ here) as it was an opened (but unused) package. It is quite good for my needs.

https://www.amazon.com/HP-27w-Monitor-Black-Onyx/dp/B078D7D7ZY
Posted November 25, 2019
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8BitChris: Which isn't to say that it'll work. It's a chance and a long shot at that. I've seen it happen (mainly with stuck pixels, never with dead ones - whereas both terms are still thrown together including advice on how to counter/fix them), but never after just days - took months or longer. And I'm not gonna try to talk you into keeping the thing if it really bothers you. As I said, sometimes it's enough to ask customer support (or the store you bought it from) if they can do something and if you're persistent, you might get your way. As it may be, I wish you the best of luck and I hope you can enjoy your monitor at some point. Replacement or not. :)
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MadalinStroe: I see you are from Germany. To your knowledge, the same law applies there too? It seems that the European "14 days" period, during which you can return a bought good, no matter the reason, extends only to online bought goods. If you go in person, inside a store, and buy a good, then it seems that store rules apply.
Correct. You can't refund it within 14 days unless you ordered online/via phone. However here a lot of stores will not give you a refund, BUT usually you can exchange a product with another of similar price (paying the difference or taking store credit). I am not sure (I don't think that) this is a law regulation, but I've done that in stores over here.
Posted November 25, 2019
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MadalinStroe: AOC's policy for Europe is 5 pixels with issues, for the unit to be declared faulty. Personally I don't think they might make an exception, just for me? :(
Have you tried talking to the store?
Posted November 25, 2019
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MadalinStroe: AOC's policy for Europe is 5 pixels with issues, for the unit to be declared faulty. Personally I don't think they might make an exception, just for me? :(
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Maighstir: Have you tried talking to the store?
Of course, I have! I tried to return it the very next day.
Posted November 25, 2019
You could try a black marker.
Posted November 25, 2019
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8BitChris: ...BUT usually you can exchange a product with another of similar price (paying the difference or taking store credit)...
I'm actually going to try that!
Posted November 25, 2019
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MadalinStroe: Because it was the first monitor I've bought in 7 years, and because I didn't have a laptop with me to actually see various backgrounds. The store only offered me a power socket. Plus I never imagined that I won't be able to return the product. I always assumed that the 14 day return period, covered all products and all reasons for return. I remember, that when I bought my previous monitor, I picked it up, then the next day the same model went on sale, for a considerable discount. So I returned it, and bought a superior model. No questions ask. But that was a different store.
Got it.
Kind of dangerous to buy such stuff (TV, monitors) without testing, as you know.
When I was buying mine, I was ready just to turn 180 degrees and go away if seller wouldn't have tested the monitor I chose (didn't want to go that route you have to go now, sadly; especially because my monitor was one of the most expensive ones at that time).
Posted November 25, 2019
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Maighstir: Have you tried talking to the store?
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MadalinStroe: Of course, I have! I tried to return it the very next day.
Right, it wasn't clear to me (maybe I missed that piece of information), so I was just making sure.
Post edited November 25, 2019 by Maighstir
Posted November 25, 2019
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timppu: Anyway, I bought a HP 27w monitor two weeks ago. Luckily it didn't have any bad pixels. It cost only 149€ (normally 199€ here) as it was an opened (but unused) package. It is quite good for my needs.

https://www.amazon.com/HP-27w-Monitor-Black-Onyx/dp/B078D7D7ZY
I would never put 1920x1080 on anything bigger than 24 inches and that is already stretching it. It actually looks bad on a 27 incher due to a DPI barely above 80.

I used to have 1920x1080 on a 21.5 inch monitor and that was perfect. I upgraded to 2560x1440 on a 24 inch and that is the sweet spot for me. Great DPI and doesn't tank FPS in everything because it's not 4k.
Posted November 25, 2019
As we get older, it gets harder to read the fine print. Scaling works perfectly sometimes, other times not so.
Posted November 25, 2019
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idbeholdME: I would never put 1920x1080 on anything bigger than 24 inches and that is already stretching it. It actually looks bad on a 27 incher due to a DPI barely above 80.
I have 1920x1080 on my 47 inch TV and no complaints here. :) My next TV will possibly be 65" 4K OLED something something, but then it is not like I will be watching or playing any 4K material on it either. My PC is not fast enough and I HD movies are fine to me.

I was thinking of buying a 27" monitor with higher resolution which would have cost around 500€, but I decided to go with this 149€ HD monitor of the same size. I figured it is so cheap I wouldn't regret it either way, and I didn't, in fact I was delighted how good the monitor is.

I didn't want a smaller monitor. I have two 22" monitors at my work and I felt that if I am going to buy a monitor at home, it will be bigger. 27" is fine.
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This is my favourite topic
Community
General discussionHot Pixel on a new monitor.(36 posts)(36 posts)
(36 posts)