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General discussionHey Blues(10 posts)(10 posts)
(10 posts)
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This is my favourite topic
Posted September 01, 2022
Sorry for this but I could do with the ''Gogbear '' on order& settings let alone order history can't get to them do to as mentioned the''Gogbear'' page and thus refunds not viable for me for months but after the no discount on Shadow of Mordor for hours and me buying it full price then afew hours later goes abnd gets 75 percent off in the news release I would love that issiu resolved for me and others .. while would like the difference in the price put in wallet funds just saying

What makes this worse can't contact a blue normally via my settings I can't change becaue of where the 'Gogbear '' is
Post edited September 01, 2022 by BanditKeith2
Posted September 01, 2022
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BanditKeith2: Sorry for this but I could do with the ''Gogbear '' on order history and refunds not viable for me for months but after the no discount on Shadow of Mordor for hours and me buying it full price then afew hours later goes abnd gets 75 percent off in the news release I would love that issiu resolved for me and others .. while would like the difference in the price put in wallet funds just saying
That would p*ss me off too. Hope you get it resolved.

I'm assuming it must have been a technical error (the delayed special a few hours after the release).
Post edited September 01, 2022 by Magnitus
Posted September 02, 2022
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BanditKeith2: Sorry for this but I could do with the ''Gogbear '' on order& settings let alone order history can't get to them do to as mentioned the''Gogbear'' page and thus refunds not viable for me for months but after the no discount on Shadow of Mordor for hours and me buying it full price then afew hours later goes abnd gets 75 percent off in the news release I would love that issiu resolved for me and others .. while would like the difference in the price put in wallet funds just saying

What makes this worse can't contact a blue normally via my settings I can't change becaue of where the 'Gogbear '' is
It's weird, I don't experienced any problems, have you tried to do it thorugh Galaxy, your phone or another browser?
Posted September 02, 2022
Open a support ticket. If that doesn't work for you either, supposedly you can e-mail support (at) gog (dot) com directly.
Posted September 02, 2022
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BanditKeith2: Sorry for this but I could do with the ''Gogbear '' on order& settings let alone order history can't get to them do to as mentioned the''Gogbear'' page and thus refunds not viable for me for months but after the no discount on Shadow of Mordor for hours and me buying it full price then afew hours later goes abnd gets 75 percent off in the news release I would love that issiu resolved for me and others .. while would like the difference in the price put in wallet funds just saying

What makes this worse can't contact a blue normally via my settings I can't change becaue of where the 'Gogbear '' is
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Ruvika: It's weird, I don't experienced any problems, have you tried to do it thorugh Galaxy, your phone or another browser?
Tried it for months on getting the order & settings to work just to show up(assuming it was server overload as the 'gogbear implies) by using Microsoft's own browser and Opera GX even tried the Galaxy app''' Never have thought of nor wanted to use my phone to try it .. but its worth noting I cleared cache and even tried on a new machine and still getting the same issue .. Its perhaps a region server situation but I ain't sure
Posted September 02, 2022
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Ruvika: It's weird, I don't experienced any problems, have you tried to do it thorugh Galaxy, your phone or another browser?
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BanditKeith2: Tried it for months on getting the order & settings to work just to show up(assuming it was server overload as the 'gogbear implies) by using Microsoft's own browser and Opera GX even tried the Galaxy app''' Never have thought of nor wanted to use my phone to try it .. but its worth noting I cleared cache and even tried on a new machine and still getting the same issue .. Its perhaps a region server situation but I ain't sure
So far, you are the first that report this problem, so that make it weird, I will send this thread to a blue.
Posted September 02, 2022
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Ice_Mage: Open a support ticket. If that doesn't work for you either, supposedly you can e-mail support (at) gog (dot) com directly.
did so abit ago for a refund mentioning the other issue too in it .. still strange and waiting to get word back I just assume the order and setting thing is screed server side and they are aware of it as its been months like that ..as it can't just be me having the issue.. though now even the wallet after the support ticket is acting up too.. but that I attributive to the new game here(shadow of mordor) lacking a discount then having one suddenly in less then a day
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BanditKeith2: Tried it for months on getting the order & settings to work just to show up(assuming it was server overload as the 'gogbear implies) by using Microsoft's own browser and Opera GX even tried the Galaxy app''' Never have thought of nor wanted to use my phone to try it .. but its worth noting I cleared cache and even tried on a new machine and still getting the same issue .. Its perhaps a region server situation but I ain't sure
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Ruvika: So far, you are the first that report this problem, so that make it weird, I will send this thread to a blue.
Thanks
Post edited September 02, 2022 by BanditKeith2
Posted September 02, 2022
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BanditKeith2: Sorry for this but I could do with the ''Gogbear '' on order& settings let alone order history can't get to them do to as mentioned the''Gogbear'' page and thus refunds not viable for me for months but after the no discount on Shadow of Mordor for hours and me buying it full price then afew hours later goes abnd gets 75 percent off in the news release I would love that issiu resolved for me and others .. while would like the difference in the price put in wallet funds just saying

What makes this worse can't contact a blue normally via my settings I can't change becaue of where the 'Gogbear '' is
Hey, We are terribly sorry for the inconvenience [edited] please contact our Support Team. I'm assuming that the support page might now work for you, so please contact us directly at support@gog.com
Post edited September 02, 2022 by sysia_GOG
Posted September 02, 2022
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sysia_GOG: [edited].
I applaud GOG for taking the initiative on this.
Post edited September 02, 2022 by sysia_GOG
Posted September 02, 2022
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BanditKeith2: Sorry for this but I could do with the ''Gogbear '' on order& settings let alone order history can't get to them do to as mentioned the''Gogbear'' page and thus refunds not viable for me for months but after the no discount on Shadow of Mordor for hours and me buying it full price then afew hours later goes abnd gets 75 percent off in the news release I would love that issiu resolved for me and others .. while would like the difference in the price put in wallet funds just saying

What makes this worse can't contact a blue normally via my settings I can't change becaue of where the 'Gogbear '' is
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sysia_GOG: Hey, We are terribly sorry for the inconvenience [edited] please contact our Support Team. I'm assuming that the support page might now work for you, so please contact us directly at support@gog.com
Thanks I had been unsure how to get to support so used a email receipt prior as I went to the support bot that way asked on a refund and mentioned the gogbear when it said the standard method.. Sorry for the extra confusing work I just hope the Gogbear issue gets fixed so I don't need to bug you guys next time a issue pops like the pricing again
Post edited September 02, 2022 by sysia_GOG
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This is my favourite topic
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General discussionHey Blues(10 posts)(10 posts)
(10 posts)