It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionHas something been removed from Users' Libraries?(25 posts)(25 posts)
(25 posts)
Pages:
1
2
This is my favourite topic
Posted September 17, 2019
As question says.

Seems something misses from my Games Page: I've just checked my entire Library but I haven't noticed a thing...

Maybe a demo?
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted September 17, 2019
try refreshing: https://www.gog.com/account/refresh
Posted September 17, 2019
Ninja'ed
Post edited September 17, 2019 by Themken
Posted September 17, 2019
avatar
Sachys: try refreshing: https://www.gog.com/account/refresh
No change: it keeps signing one element missing.
Posted September 17, 2019
Did you buy ALL games directly from GOG.com?
Posted September 17, 2019
avatar
Sachys: try refreshing: https://www.gog.com/account/refresh
avatar
visconteprimus: No change: it keeps signing one element missing.
in the past there have been games that have temporarily vanished (fallout being a noted example as it kept happening every now and then for a long time), but in this case id suggest you contact support in case somethings gone amiss.
avatar
Themken: Did you buy ALL games directly from GOG.com?
Also a good question.
Post edited September 17, 2019 by Sachys
Posted September 17, 2019
avatar
Themken: Did you buy ALL games directly from GOG.com?
Yes, totally.
Posted September 17, 2019
avatar
visconteprimus:
Look at your orders and compare and then contact support or skip step one and force them to do it.

https://www.gog.com/account/settings/orders
Post edited September 17, 2019 by Themken
Posted September 17, 2019
avatar
visconteprimus: No change: it keeps signing one element missing.
avatar
Sachys: in the past there have been games that have temporarily vanished (fallout being a noted example as it kept happening every now and then for a long time), but in this case id suggest you contact support in case somethings gone amiss.
avatar
Themken: Did you buy ALL games directly from GOG.com?
avatar
Sachys: Also a good question.
The problem is I have no actually idea of what is missing: seems to me my games are still but the counter says one is missing. :\
Posted September 17, 2019
avatar
Sachys: in the past there have been games that have temporarily vanished (fallout being a noted example as it kept happening every now and then for a long time), but in this case id suggest you contact support in case somethings gone amiss.

Also a good question.
avatar
visconteprimus: The problem is I have no actually idea of what is missing: seems to me my games are still but the counter says one is missing. :\
thats why i say contact support
Posted September 18, 2019
And this is why i use gogrepo. After a point it becomes impossible to know what you have or what you had... :D
Posted September 18, 2019
avatar
visconteprimus: Seems something misses from my Games Page: I've just checked my entire Library but I haven't noticed a thing...
Sometimes GOG merges some games. Eg, the Penumbra Trilogy used to have 3x separate entries but then GOG reclassified the third one (Requiem) as DLC for the second, so now only 2x entries are visible in the library view.
Posted September 18, 2019
avatar
visconteprimus: Seems something misses from my Games Page: I've just checked my entire Library but I haven't noticed a thing...
avatar
AB2012: Sometimes GOG merges some games. Eg, the Penumbra Trilogy used to have 3x separate entries but then GOG reclassified the third one (Requiem) as DLC for the second, so now only 2x entries are visible in the library view.
Well, I've contacted Support a couple of hours (circa) ago, hoping in an answer. Let's see.
Posted September 18, 2019
I had a similar problem in the GOG Galaxy and I found out that the "missing" library entry is Hotline Miami 2: Wrong Number - Digital Comics.

To be more precise, it was displayed in the library, but it said that it's not yet avaliable in GOG Galaxy.
Posted September 18, 2019
avatar
visconteprimus: The problem is I have no actually idea of what is missing: seems to me my games are still but the counter says one is missing. :\
When do you recall seeing the counter being +1? Two days ago? A week ago? Three months ago?

Just so that if it happened like within a week or two, I could double-check with e.g. gogrepo if something is about to vanish from my collection.

EDIT: Not sure if this thread also tracks vanishing items:

https://www.gog.com/forum/general/the_what_did_just_update_thread
Post edited September 18, 2019 by timppu
Pages:
1
2
This is my favourite topic
Community
General discussionHas something been removed from Users' Libraries?(25 posts)(25 posts)
(25 posts)