It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionGreat (NOT), PayPal refusing GOG's transactions.(42 posts)(42 posts)
(42 posts)
Pages:
1
2
3
This is my favourite topic
Posted August 25, 2019
avatar
Flyingfluffypiglet: I second that on the cliff and all, and indeed would have been worth a laugh them doing the same with Steam as well. I can assure you it is true, but I guess that short of the calls recordings between me and Paypal made public or someone coming out of the woodwork to spill the beans on as to why and stuff, I guess it's just my word if it counts for anything around here.

Somebody here actually raised that -a possible Brexit thing?- but besides the fact we're not there yet, cutting their profit in such a way makes no sense, especially since GOG is not a UK company but has plenty of UK customers. I'm more inclined in thinking it's something else at play but still pretty much in the dark on that one.
Well whatever the cause it is confusing......hopefully you can ask paypal about it some more and also ask why some UK customers can use it just fine while you cannot?

=======
=======
avatar
GameRager: If it's UK related I wonder why they are doing such? Because of the whole breXit thing?
avatar
MarkoH01: More important: if it is UK related why are there still people in the UK which don't have a problem?
Maybe it's specific to a few areas of the UK? I don't know, but this does intrigue me, I must admit.

========
========
avatar
ThorChild: The nicest thing about this system is no bank/credit card details are needed at all so it is 100% secure for online payments. I just wish ALL online retailers used it. The only downside is it is pretty impossible to always use up 100% of the credit you have paid for, so say on a £25 voucher i often have something like £1.16 left over and no game to spend that small amount on.

Now if that bothers you you can use a paysafe card (not voucher) and that acts more like a credit card, but requires you to give details online to paysafe to create an account etc. I find the few quid 'lost' here and there not an issue for giving me a 100% safe and secure and easy form of online payment so prefer the voucher to the card option, but it is there for those that might prefer it.

So huge kudos for GOG for giving this excellent and easy option :)
Paysafe seems like a good option for some, but I think the company(paysafe?) should allow people to use remaining funds as partial payment on purchases, or that stores should allow one to add any paysafe funds to their wallets/etc.
===========
===========
avatar
FlockeSchnee: You can use that rest amount if you type the number for that voucher first. If the amount doesn't cover your purchase, you will be prompted to type in the number of a second voucher. (That means the first voucher will be used up entirely and the missing rest will be deducted from the second one.)
I don't know about the UK (or other countries), but in Germany I can use two vouchers at maximum and only if the buying price is below 30 € total (and I believe to remember it has to be more than 5 € total).
So you need to spend more than 5 and less than 30? That seems a bit silly/dumb, imo...especially if one wants to just spend their few euro(less than 5) on something to spend it up fully.
Post edited August 25, 2019 by GameRager
Posted August 25, 2019
avatar
GameRager: So you need to spend more than 5 and less than 30? That seems a bit silly/dumb, imo...especially if one wants to just spend their few euro(less than 5) on something to spend it up fully.
I'm not sure about the 5 € (it's been a long time since I might have tried to use up two or three vouchers with small amounts left), I'm also not 100 % sure I actually tried using more than two vouchers at once, but I believe I remember that from way back in the beginning. That also means, I'm not entirely sure the restrictions are still there, since I never tried again (to go over the 30 € when I wanted to use two vouchers for example, at least with that number I'm 100 % sure).
I'm assuming the 30 € limit (and therefor two vouchers at maximum limit -if I remember that right-) is problably due to scams. After all, there must be a good reason those paperslips have a warning about "never "hand over" the number via phone/eMail" and such printed on it.
Post edited August 25, 2019 by FlockeSchnee
Posted August 25, 2019
avatar
GameRager: So you need to spend more than 5 and less than 30? That seems a bit silly/dumb, imo...especially if one wants to just spend their few euro(less than 5) on something to spend it up fully.
avatar
FlockeSchnee: I'm not sure about the 5 € (it's been a long time since I might have tried to use up two or three vouchers with small amounts left), I'm also not 100 % sure I actually tried using more than two vouchers at once, but I believe I remember that from way back in the beginning. That also means, I'm not entirely sure the restrictions are still there, since I never tried again (to go over the 30 € when I wanted to use two vouchers for example, at least with that number I'm 100 % sure).
I believe the 30 € limit (and therefor two vouchers at maximum limit -if I remember that right-) is problably due to scams. After all, there must be a good reason those paperslips have a warning about "never "hand over" the number via phone/eMail" and such printed on it.
Still, i'd rather people be able to use such(and be able to dispute scams later somehow) without limit than to have a limit.
Posted August 25, 2019
avatar
ThorChild: The only downside is it is pretty impossible to always use up 100% of the credit you have paid for, so say on a £25 voucher i often have something like £1.16 left over and no game to spend that small amount on.
Well, but you can use more than one code for a buy. So if you have 1.16 € left on one voucher, then you can combine it with an other voucher to buy an other game that costs more than on the first voucher is left.
Posted August 25, 2019
avatar
GameRager: Still, i'd rather people be able to use such(and be able to dispute scams later somehow) without limit than to have a limit.
Me too, in general. But it's not my company. And there are restrictions for everything in life. (Of course, these restrictions may only be in place, so you may feel more inclined to register with paysafecard. But, like ThorChild (it seems to me), I use paysafecard so I don't have to give my bank details "into the void, that is the internet" (let alone the possibility of tech/internet knowledgeable criminals to find those details and use them at my expense).)
It doesn't really limit me. The games I buy usually cost below 30 € anyway. And a 50 € voucher covers those few which don't. (I believe the next higher would be 100 €, but as far as I remember, that is/was the threshold for "money laundering" -at least in Germany-, so one might need a registered account to use that -in Germany-.) So far I never used paysafecard for anything else and I only use it on gog, because I only buy games on gog. It works for me. Might not for others.
Post edited August 25, 2019 by FlockeSchnee
Posted August 25, 2019
avatar
GameRager: Still, i'd rather people be able to use such(and be able to dispute scams later somehow) without limit than to have a limit.
avatar
FlockeSchnee: Me too, in general. But it's not my company. And there are restrictions for everything in life. (Of course, these restrictions may only be in place, so you may feel more inclined to register with paysafecard. But, like ThorChild (it seems to me), I use paysafecard so I don't have to give my bank details "into the void, that is the internet" (let alone the possibility of tech/internet knowledgeable criminals to find those details and use them at my expense).)
It doesn't really limit me. The games I buy usually cost below 30 € anyway. And a 50 € voucher covers those few which don't. (I believe the next higher would be 100 €, but as far as I remember, that is/was the threshold for "money laundering" -at least in Germany-, so one might need a registered account to use that -in Germany-.) So far I never used paysafecard for anything else and I only use it on gog, because I only buy games on gog. It works for me. Might not for others.
As for not giving out details: Most sites are pretty secure and don't store your info in digestable form(by hackers) on their side.

Also there are gift cards that work on some sites(don't know if they work here, though) which are not tied to a person's bank account.

(BTW I am not trying to force you or anyone NOT to use paysafecard....I am just stating other options and info on such.)
Posted August 25, 2019
avatar
GameRager: If it's UK related I wonder why they are doing such? Because of the whole breXit thing?
avatar
MarkoH01: More important: if it is UK related why are there still people in the UK which don't have a problem?
That's what I've been trying to figure out. I've been looking at their reasons -the ones they give in clear anyway- for restriction/limitation put on accounts, and it could be a number of things triggering it. I suspect it could even be something like some UK customers getting refunds for whatever reasons, it happens, which could have been enough to flag the account. Am not saying that this what happened, but what could easily happen with Paypal. What I do know for sure is that they're no stranger to hitting under the belt when a suit, or shall I say an Executive, decides to, so who knows.

In any case, I informed GOG as soon as it happened so if anybody can get an answer, which is more than due, it's them. So let's hope they do indeed get an answer and not get fed some BS just to fob them off.

avatar
ThorChild: For years now i've only used the 'paysafe' card method of buying games from GOG. It goes like this:

1. pop into any cornershop/newsagent and ask for a 'paysafe' voucher and they will ask you for how much (you can ask them for what demoninations it is available, like £10, £25 etc) and you will get given a paper slip for the amount asked.

2. go home and log into GOG. Buy some games, and when done chose the 'paysafe' voucher payment option.

3. This will pop-up a paysafe payment screen (https) and you will be prompted to input the numbers from your voucher, which iirc is about 20, and it will deduct the cost from your slips total. It's a little like what you used to do for mobile phone top-ups etc.

4. Then just download and install and play your games.

The nicest thing about this system is no bank/credit card details are needed at all so it is 100% secure for online payments. I just wish ALL online retailers used it. The only downside is it is pretty impossible to always use up 100% of the credit you have paid for, so say on a £25 voucher i often have something like £1.16 left over and no game to spend that small amount on.

Now if that bothers you you can use a paysafe card (not voucher) and that acts more like a credit card, but requires you to give details online to paysafe to create an account etc. I find the few quid 'lost' here and there not an issue for giving me a 100% safe and secure and easy form of online payment so prefer the voucher to the card option, but it is there for those that might prefer it.

So huge kudos for GOG for giving this excellent and easy option :)
Interesting, never really paid attention to the paysafe method and it be so readily available, so that's good to know, especially if and when for some unknown reason all else were to fail. Thank you for mentioning it, no kidding that saying 'one learns every day' ;-)
Post edited August 25, 2019 by Flyingfluffypiglet
Posted August 25, 2019
avatar
GameRager: Well whatever the cause it is confusing......hopefully you can ask paypal about it some more and also ask why some UK customers can use it just fine while you cannot?
I've been thinking about doing just that, for, and that's where indeed I am not liked at all, I tend to be like a raging bull getting a red cloth waved at its face, or a dog with a bone, I don't easily let go.

Another thing about nobody else so far reporting the same problem I had, there's a possibility they reported it only to GOG directly, and either didn't think or couldn't be bothered to report it to the community as well. I only did so to warn others who may face a similar problem.

And what did that get me? A low rated post as a kind soul mentioned, LOOOL, well no good deed and all that indeed, go figure! ;-)
Posted August 25, 2019
PayPal = GayPal for screwing people about.

There's lots of complaint about people having money frozen or being blocked or ripped off and now they are acting as censors.

The only good thing about it was the no transfer fee on buying in dollars because the rip off banks in the UK would charge about £1.50 on every transaction and the exchange rate was hidden. It also harmed buying from Europe because it was the same problem when buying products in Euros.
Post edited August 25, 2019 by Spectre
Posted August 25, 2019
avatar
GameRager: As for not giving out details: Most sites are pretty secure and don't store your info in digestable form(by hackers) on their side.

Also there are gift cards that work on some sites(don't know if they work here, though) which are not tied to a person's bank account.

(BTW I am not trying to force you or anyone NOT to use paysafecard....I am just stating other options and info on such.)
Just to say any site that stores credit card details can get hacked (if it has not already been). That is just the nature of the technology, and as such paysafe vouchers (not cards, as that requires details given online) are the only current 100% 'hack proof' payment system to use online.

So because of that there is no way you or anyone else could persuade me not to use a paysafe voucher where i can over giving credit card info online. It's just a more secure system.

And as others have said you can chain vouchers together to fully use up left over credit, i just tend to plan my buys before hand and get the paysafe card to fit that, then take a chance on whatever cheapest options are left. I don't buy often, but if i did then i'd probably use more of the funds per voucher than i currently do by using one after the other etc.
Posted August 26, 2019
avatar
Flyingfluffypiglet: After being served a huge plate of bollocking that would have given me a fatal indigestion by just taking a nibble, I pointed out to them that restricting in such a way all of a sudden made no sense at all, and that I'd love to see them try that one on say Steam, if they'd dare. Anyway, the guy I spoke with got the point and 'assured' me he'd raise those points with the board. Yeah right and pigs are flying overhead in a nice formation.

So I got my games anyway by just paying on GOG with my card, which I will do from now on anyway for PayPal can take a high jump, crash and burn.
avatar
GameRager: If true then they susck big time and can go leap off a cliff(the company not the people working there).

Also yeah, if they tried it with steam then steam would be suing them before the news hit the mainstream media.

(Aside: This is/was low rated....why? Apparently people either LOVE paypal a ton here, or dislike you for some reason)

==========
==========
avatar
Flyingfluffypiglet: Update: then it must be country related for I am still not able to make a payment through Paypal, and I see others from different countries can.

I am so beyond pissed off, no way to express and remain relatively polite. Way not to go Paypal!
avatar
GameRager: If it's UK related I wonder why they are doing such? Because of the whole breXit thing?

==========
==========
avatar
Kelefane: I wish GOG had gift cards like Steam.
avatar
GameRager: Tbh, game cards seem redundant when we have so many methods for people to pay online......one can even buy wallet funds on GOG with various payment types, so cards are an unneeded middleman for all but maybe people with only access to cash.
Alot of people don't like putting their information online. And Steam Gift Cards sell like hotcakes. Especially around Christmas time. I saw a lady who had a huge fat stack of $50 Steam cards once. It was probably around $1000 or so dollars worth of them.
Posted August 26, 2019
avatar
ThorChild: Just to say any site that stores credit card details can get hacked (if it has not already been). That is just the nature of the technology, and as such paysafe vouchers (not cards, as that requires details given online) are the only current 100% 'hack proof' payment system to use online.

So because of that there is no way you or anyone else could persuade me not to use a paysafe voucher where i can over giving credit card info online. It's just a more secure system.

And as others have said you can chain vouchers together to fully use up left over credit, i just tend to plan my buys before hand and get the paysafe card to fit that, then take a chance on whatever cheapest options are left. I don't buy often, but if i did then i'd probably use more of the funds per voucher than i currently do by using one after the other etc.
Fair enough.....I was just trying to show that CC and debit can also be safe and feasible as well(for stores that don't take such methods/etc), as well as point out other payment methods that don't reveal any personal info like gift cards. :)

==========
==========
avatar
Kelefane: Alot of people don't like putting their information online. And Steam Gift Cards sell like hotcakes. Especially around Christmas time. I saw a lady who had a huge fat stack of $50 Steam cards once. It was probably around $1000 or so dollars worth of them.
Good point as well, but I just think if one has such a card they should make use of it(else why have it?).

Plus if paysafe and visa/MC gift cards can be used on steam then people can also use that(if their area has it) and not have to worry about leaking personal info to hackers, again making such cards a bit more pointless for some.

(As for putting info online....all it would take would be one disgruntled employee at some payment company/billing company/gov't office/etc to leak ones info and all that precaution would be for naught. To me being careful is good, but being overly worried is a bit much)
Post edited August 26, 2019 by GameRager
Pages:
1
2
3
This is my favourite topic
Community
General discussionGreat (NOT), PayPal refusing GOG's transactions.(42 posts)(42 posts)
(42 posts)