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General discussionGreat (NOT), PayPal refusing GOG's transactions.(42 posts)(42 posts)
(42 posts)
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This is my favourite topic
Posted August 21, 2019
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BreOl72: Short answer: yes.
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Maxvorstadt: Especially because Paysafecards already exist.
I meant to say gift cards like Kelefane mentioned, but I think like you guys said; it would be too expansive.
Post edited August 21, 2019 by novumZ
Posted August 21, 2019
Funny how basically nobody - even in the UK - does seem to have an actual problem using GOG with Paypal but still they (Paypal) told the OP about restricting prurchases from GOG generally in the UK.
Posted August 21, 2019
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Flyingfluffypiglet: I -and no doubt countless others- have been unable to purchase games with Paypal, for what at first I thought was a glitch on their system, turned out to be them having put restrictions on GOG's account, thus not allowing any purchases being make through them.

Don't know what Paypal is playing at recently, but there's a trend of them putting restrictions on long established merchants, so customers either don't buy, or chose another method of payment they may well bulk out, and tough if they don't like it. Talk about penalizing both customers and merchants!

Unknown if and when those restrictions are going to be lifted, and if so in a timely manner, but what is known is that PayPal seems lately to really go out of its way to make people want to turn their back on them. Yes it's a convenient method of payment but the way it's being going downhill for a while, and is now restricted merchants who not doubt contributed towards PayPal's hefty profits is disgusting, to say the least!

Edit: Second discussion today with Paypal who indeed confirmed that it was a UK executive decision to restrict GOG's account and not accept payments.

After being served a huge plate of bollocking that would have given me a fatal indigestion by just taking a nibble, I pointed out to them that restricting in such a way all of a sudden made no sense at all, and that I'd love to see them try that one on say Steam, if they'd dare. Anyway, the guy I spoke with got the point and 'assured' me he'd raise those points with the board. Yeah right and pigs are flying overhead in a nice formation.

So I got my games anyway by just paying on GOG with my card, which I will do from now on anyway for PayPal can take a high jump, crash and burn.
smart move there!!! it is we the people who have the last say with our money !!!!
Posted August 22, 2019
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MarkoH01: Funny how basically nobody - even in the UK - does seem to have an actual problem using GOG with Paypal but still they (Paypal) told the OP about restricting prurchases from GOG generally in the UK.
I wouldn't call that funny, and to say that nobody had/has a problem, well not quite. Besides being one who did, I doubt I that day was the only one. Because the way the payment did not go through with simply the payment windows going on and on about attempting and them being unable to process, it could easily have been dismissed as a glitch, I simply got suspicious and called there and then given I'd made a successful payment for something else shortly beforehand.

So the first time I called them I was told about the restriction, and so came to report that here, then saw that somebody claiming to be in the UK said they were able to pay that way. So called them back to not only get a confirmation of the restriction but also demand an explanation and so on and so forth. I was put through a 'payment specialist' if memory serves me well, who indeed confirmed that there was a restriction put in place in the UK etc etc. Now I can only go by was I was told, TWICE, andmy personal experience of repeated failures at purchasing my games.

So if indeed some people really in the UK did manage to use Paypal as payment, well that's for Paypal to answer for.

Satisfied?
Posted August 22, 2019
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darthspudius: If it's any use to anyone, I just made a purchase and all appears to be okay.
Which is what I don't get. I don't know how such restrictions work; do they allow only a certain amount of daily transactions ? Does it have to do with a particular cookie not being allowed (somebody mentioned something about that on another thread -link is given in one of the reply) ? I've always assumed accounts are tied in with the country of their owner, therefore any purchasing restriction would be enforced, but perhaps not. Couldn't test in on that occasion because I didn't think at the time attempting to again purchase by this time routing my encrypted connection through another country.
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Maxvorstadt: Well, I guess this is a result of the Brexit.
LOOL, could be, given the way some panic big time as if the earth was going to stop rotating as a result. They could have at least waited until it actually happened instead of penalizing all parties in such a manner, though I can't help smiling thinking of what a smart way it is to themselves cut down their own profits as a result!
Post edited August 22, 2019 by Flyingfluffypiglet
Posted August 22, 2019
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MarkoH01: Funny how basically nobody - even in the UK - does seem to have an actual problem using GOG with Paypal but still they (Paypal) told the OP about restricting prurchases from GOG generally in the UK.
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Flyingfluffypiglet: I wouldn't call that funny, and to say that nobody had/has a problem, well not quite. Besides being one who did, I doubt I that day was the only one. Because the way the payment did not go through with simply the payment windows going on and on about attempting and them being unable to process, it could easily have been dismissed as a glitch, I simply got suspicious and called there and then given I'd made a successful payment for something else shortly beforehand.

So the first time I called them I was told about the restriction, and so came to report that here, then saw that somebody claiming to be in the UK said they were able to pay that way. So called them back to not only get a confirmation of the restriction but also demand an explanation and so on and so forth. I was put through a 'payment specialist' if memory serves me well, who indeed confirmed that there was a restriction put in place in the UK etc etc. Now I can only go by was I was told, TWICE, andmy personal experience of repeated failures at purchasing my games.

So if indeed some people really in the UK did manage to use Paypal as payment, well that's for Paypal to answer for.

Satisfied?
I meant "funny" in the sense of "being strange" - maybe I simply used the wrong wording. Also I did not want to offend you - I simply found it strange. So far nobody here has stated to have the same problems as you did. That's why I said "obviously nobody - even in the UK" even though Paypal told you otherwise. That was the whole point of my post. I think it is strange that Paypal tells you that they won't accept Paypal from GOG in UK but still other people from the UK stated that they did not have any problems. It was this statetement from Paypal I considered to be strange.
Post edited August 22, 2019 by MarkoH01
Posted August 22, 2019
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MarkoH01: I meant "funny" in the sense of "being strange" - maybe I simply used the wrong wording. Also I did not want to offend you - I simply found it strange. So far nobody here has stated to have the same problems as you did. That's why I said "obviously nobody - even in the UK" even though Paypal told you otherwise. That was the whole point of my post. I think it is strange that Paypal tells you that they won't accept Paypal from GOG in UK but still other people from the UK stated that they did not have any problems. It was this statetement from Paypal I considered to be strange.
No worries, not offended,and we all -myself included- don't always use the right wording ;-) And you are absolutely right in that it is strange, and I'm pretty rattled lately with Paypal's shenanigans. Barring a tech glitch and there's been a few of those on their site, I wanted to verify this business of restriction on the UK side because, for all I knew, the 1st person I spoke to who mentioned it could have fed me some BS just for the sake of coming up with an answer. But I got it confirmed so I got even more, let's say annoyed to remain polite, because as I've mentioned in a post, 2 merchants I've been using for ages all of a sudden got that kind of grief from Paypal, and one mentioned in the mail they sent their customers to warn them they could not longer take that method of payment that it had something to do with Paypal 'updating', again, their T&C which of course vary from countries to countries and which seems to negatively affects companies, especially if they happen to be doing quite well.

At least here I was able still purchase my games on GOG directly, but I'm getting really fed up with all those hoops we nowadays seem to have to jump through more and more, thanks to some 'giants' behaving no better than bullies, just because they are big.
Posted August 22, 2019
Why did they restrict GOG for paypal? is there something deeper that went on that we all don't know?
Posted August 23, 2019
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Huinehtar: Maybe it's related to another thing:

If I only allow scripts from gog.com on gog, I have the red mention "Selected payment method is curently unavailable, please choose a different one" when I try to pay with Paypal.

But then if I allow both:
-braintreegateway.com
-braintree-api.com,
Paypal is an available method.

So check Noscript, maybe.
Thanks! Same problem & solution here :)
Posted August 24, 2019
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Huinehtar: Maybe it's related to another thing:

If I only allow scripts from gog.com on gog, I have the red mention "Selected payment method is curently unavailable, please choose a different one" when I try to pay with Paypal.

But then if I allow both:
-braintreegateway.com
-braintree-api.com,
Paypal is an available method.

So check Noscript, maybe.
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goglin: Thanks! Same problem & solution here :)
Which may well work if it's a GOG related problem on choosing PP as payment option, but won't work when, as in my case, it's PP that's refusing the transaction.
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DreamedArtist: Why did they restrict GOG for paypal? is there something deeper that went on that we all don't know?
I was not given a why, nut especially with their regular changes to their T&C, could be for a number of things they decide to come up with. So why and why the UK, as I was told? Beats me. Given the strangeness of what happened, I would not dismiss something else indeed going on, but we'll probably never know.
Post edited August 24, 2019 by Flyingfluffypiglet
Posted August 24, 2019
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Flyingfluffypiglet: After being served a huge plate of bollocking that would have given me a fatal indigestion by just taking a nibble, I pointed out to them that restricting in such a way all of a sudden made no sense at all, and that I'd love to see them try that one on say Steam, if they'd dare. Anyway, the guy I spoke with got the point and 'assured' me he'd raise those points with the board. Yeah right and pigs are flying overhead in a nice formation.

So I got my games anyway by just paying on GOG with my card, which I will do from now on anyway for PayPal can take a high jump, crash and burn.
If true then they susck big time and can go leap off a cliff(the company not the people working there).

Also yeah, if they tried it with steam then steam would be suing them before the news hit the mainstream media.

(Aside: This is/was low rated....why? Apparently people either LOVE paypal a ton here, or dislike you for some reason)

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Flyingfluffypiglet: Update: then it must be country related for I am still not able to make a payment through Paypal, and I see others from different countries can.

I am so beyond pissed off, no way to express and remain relatively polite. Way not to go Paypal!
If it's UK related I wonder why they are doing such? Because of the whole breXit thing?

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Kelefane: I wish GOG had gift cards like Steam.
Tbh, game cards seem redundant when we have so many methods for people to pay online......one can even buy wallet funds on GOG with various payment types, so cards are an unneeded middleman for all but maybe people with only access to cash.
Post edited August 24, 2019 by GameRager
Posted August 25, 2019
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GameRager: If true then they susck big time and can go leap off a cliff(the company not the people working there).

Also yeah, if they tried it with steam then steam would be suing them before the news hit the mainstream media.

(Aside: This is/was low rated....why? Apparently people either LOVE paypal a ton here, or dislike you for some reason)

If it's UK related I wonder why they are doing such? Because of the whole breXit thing?
I second that on the cliff and all, and indeed would have been worth a laugh them doing the same with Steam as well. I can assure you it is true, but I guess that short of the calls recordings between me and Paypal made public or someone coming out of the woodwork to spill the beans on as to why and stuff, I guess it's just my word if it counts for anything around here.

Somebody here actually raised that -a possible Brexit thing?- but besides the fact we're not there yet, cutting their profit in such a way makes no sense, especially since GOG is not a UK company but has plenty of UK customers. I'm more inclined in thinking it's something else at play but still pretty much in the dark on that one.


As for the low rated, bah, water, duck's back and all that. Homever can feel free to love Paypal, so long as they don't drag me along in that unrequited love on my part, and since I've never posted anywhere in search of being liked but simply 'cause I got something to say, dislike me who wants to, fine by me and I won't loose a iota of sleep or appetite over it ;-).
Post edited August 25, 2019 by Flyingfluffypiglet
Posted August 25, 2019
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GameRager: If it's UK related I wonder why they are doing such? Because of the whole breXit thing?
More important: if it is UK related why are there still people in the UK which don't have a problem?
Posted August 25, 2019
For years now i've only used the 'paysafe' card method of buying games from GOG. It goes like this:

1. pop into any cornershop/newsagent and ask for a 'paysafe' voucher and they will ask you for how much (you can ask them for what demoninations it is available, like £10, £25 etc) and you will get given a paper slip for the amount asked.

2. go home and log into GOG. Buy some games, and when done chose the 'paysafe' voucher payment option.

3. This will pop-up a paysafe payment screen (https) and you will be prompted to input the numbers from your voucher, which iirc is about 20, and it will deduct the cost from your slips total. It's a little like what you used to do for mobile phone top-ups etc.

4. Then just download and install and play your games.

The nicest thing about this system is no bank/credit card details are needed at all so it is 100% secure for online payments. I just wish ALL online retailers used it. The only downside is it is pretty impossible to always use up 100% of the credit you have paid for, so say on a £25 voucher i often have something like £1.16 left over and no game to spend that small amount on.

Now if that bothers you you can use a paysafe card (not voucher) and that acts more like a credit card, but requires you to give details online to paysafe to create an account etc. I find the few quid 'lost' here and there not an issue for giving me a 100% safe and secure and easy form of online payment so prefer the voucher to the card option, but it is there for those that might prefer it.

So huge kudos for GOG for giving this excellent and easy option :)
Post edited August 25, 2019 by ThorChild
Posted August 25, 2019
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ThorChild: The nicest thing about this system is no bank/credit card details are needed at all so it is 100% secure for online payments. I just wish ALL online retailers used it. The only downside is it is pretty impossible to always use up 100% of the credit you have paid for, so say on a £25 voucher i often have something like £1.16 left over and no game to spend that small amount on.

Now if that bothers you you can use a paysafe card (not voucher) and that acts more like a credit card, but requires you to give details online to paysafe to create an account etc. I find the few quid 'lost' here and there not an issue for giving me a 100% safe and secure and easy form of online payment so prefer the voucher to the card option, but it is there for those that might prefer it.

So huge kudos for GOG for giving this excellent and easy option :)
You can use that rest amount if you type the number for that voucher first. If the amount doesn't cover your purchase, you will be prompted to type in the number of a second voucher. (That means the first voucher will be used up entirely and the missing rest will be deducted from the second one.)
I don't know about the UK (or other countries), but in Germany I can use two vouchers at maximum and only if the buying price is below 30 € total (and I believe to remember it has to be more than 5 € total).
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This is my favourite topic
Community
General discussionGreat (NOT), PayPal refusing GOG's transactions.(42 posts)(42 posts)
(42 posts)