It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionGog.com support (What you think of it)?(52 posts)(52 posts)
(52 posts)
Pages:
1
2
3
4
This is my favourite topic
Posted June 03, 2016
avatar
KiNgBrAdLeY7: If i bother to count how many times Steam support delayed, provided me with TOTALLY irrelevant answers to my ticket and most importantly, that for ALL of my issues they 100% failed to provide me with a working solution for the game i needed each time (this is neither hyperbole, nor lie), then i say; "GOG is GOD".
And here I thought you weren't religious.
Posted June 03, 2016
avatar
tinyE: I tried changing my user name to MexicanFaggot.

They ignored my requests.
avatar
jamyskis: Well, you could have asked to change it to MrBrainsFaggots and then claimed it was all a big misunderstanding.

(British users will get the joke)
You've been here since the beginning, you mist remember MexicanFaggot. :P

My favorite reply was "I can't imagine why you'd want to change that."
Posted June 03, 2016
avatar
jamyskis: Well, you could have asked to change it to MrBrainsFaggots and then claimed it was all a big misunderstanding.

(British users will get the joke)
avatar
tinyE: You've been here since the beginning, you mist remember MexicanFaggot. :P

My favorite reply was "I can't imagine why you'd want to change that."
Mind explaining the joke? O_o
Posted June 03, 2016
I think I've only had to contact GOG Support once in eight years. They were a bit slow on the uptake but I think it speaks volumes about the quality of the site on the whole and the absence of DRM (bearing in mind that every contact I've had with Steam Support has been regarding its convoluted subscription system and DRM problems).
avatar
tinyE: My favorite reply was "I can't imagine why you'd want to change that."
Oh yes, I remember it well.
avatar
omega64: Mind explaining the joke? O_o
Well, if you google it, the first link proudly states "The home of Britain's best loved faggots."

...

...

It's a type of meatball.
Post edited June 03, 2016 by jamyskis
Posted June 03, 2016
avatar
jamyskis: Well, if you google it, the first link proudly states "The home of Britain's best loved faggots."

...

...

It's a type of meatball.
Wow.
Posted June 03, 2016
avatar
tinyE: My favorite reply was "I can't imagine why you'd want to change that."
avatar
jamyskis: Oh yes, I remember it well.
But.. so they didn't change his username in the end..
Posted June 03, 2016
It's great. Every issue I had was resolved gracefully.
Posted June 03, 2016
Complaining thread N°50237821.

I feel like GOG support right now.

I wonder though, do I will get paid for having read the OP ?
Posted June 03, 2016
Terrible, in January i've sent a ticket, was promised a solution and since February that they're purposely ignoring my emails.
Posted June 03, 2016
I don't think I've ever had to contact Support about any "real" issues. Generally it has just been suggestions, and while it is annoying to constantly get the copy-paste "I'm afraid that I can't comment on any upcoming deals and releases (or lack thereof). I can only assure you that we're doing everything possible to get our hands on the best content possible" spiel, I can appreciate that GOG Support has more important things to worry about.
Posted June 03, 2016
avatar
Cyraxpt: Terrible, in January i've sent a ticket, was promised a solution and since February that they're purposely ignoring my emails.
What is the problem? If you sent a ticket about rabbits tearing up your rose bushes, I can't really blame them for ignoring you.
Post edited June 03, 2016 by tinyE
Posted June 03, 2016
well they are better then steam support i suppose
Posted June 03, 2016
avatar
snowkatt: well they are better then steam support i suppose
Cant even compare honestly... I sent a steam ticket in my own language and they respond back in english. Also, refunds are all handled by a robot. We could say we were scammed, robbed and what not. Its always a robot answering and literally there is no live support on steam. Its all automated. Steam doesnt has a support platform at all.
Posted June 03, 2016
avatar
tinyE: What is the problem? If you sent a ticket about rabbits tearing up your rose bushes, I can't really blame them for ignoring you.
Told them to clean up their room, they said "YES MOOOOOOOM" but then run away to play Playstation over at Billy's house. Three months since i saw them, tsk tsk...
Posted June 03, 2016
avatar
SkyExplorer: possibly what happened in my situation?
Yours is an old account (December of 2013) that had little to no activity, that suddenly wishes to change the display name. That does usually trigger a "possibly compromised account" flag, thus why GOG asks for a bit of confirmation.
Pages:
1
2
3
4
This is my favourite topic
Community
General discussionGog.com support (What you think of it)?(52 posts)(52 posts)
(52 posts)