Did you take the survey? Because you're just making up things to fit you're narrative now.

When a customer suddenly goes from spending hundreds here per year for many years to hardly buying anything at all, they might want to figure out why that is.

Actually a lot of the arguing is among the DRM-free base itself. Many people will go off on others if there words can be interpreted in any way that they are not 100% DRM free, the fact we have people here segregating the community and placing some into "Pro DRM" is an issue. Hell I want DRM-free games yet there are many times I have been labelled a Pro DRM person because my comments were not coming off as outraged enough for some.

The question is how many people are still buying hundreds of games compared to people who are not.

Still waiting for someone bold enough to step up and share the link.

Can you even share the survey? It seem to be for the person only. because you can only take it once.

It rather annoyingly, was "targeted", which presumably means they only want 18-25 year olds or some other demographic they think is hip, instead of their hip replacing core customer base.

https://www.smartsurvey.co.uk/s/7F3DKH/

Yeah, I noticed. I dunno if it's some kind of distant cultures thing, but it feels like they're more out of touch than should be considered relatable. Don't they realize that most of us are in the 30 to 9000 year old dragon girl demographic?

Here you go
https://www.smartsurvey.co.uk/s/7F3DKH/

I wanted to do it yesterday already but I misinterpreted something. When trying it in a private window, it told me that I already completed it. So I concluded that this 6 characters ID was unique for everyone.

But I just tried again using a VPN and it worked, so I guess everyone can use it.

Since the link is posted, everyone take it now.

I took the survey, and questions like "how important is DRM-free to you" leave little doubt as to their probing in that regard.
"How do you feel about subscription services?"
"What kind of subscription services would you like us to use?"
"Do you love online gaming and leaderboards?"
Paraphrasing, but all those questions were there.

Well, my reasons for not buying as much as I did in the past are:

1) I already own most of the games (available on GOG) that I'm interested in
2) my other hobbies have taken over a lot of my leisure time lately, so I don't feel the "need" for new games right now (not to mention my backlog)
3) with a lot of (actually needed IRL) stuff getting more and more expensive these days, unnecessary expenditures for luxury items like PC games are pretty low on my list of priorities

The survey didn't ask me any questions which would have required me to tell them any of the above.
I guess, now they know.
Though I don't know what they could do on their side, to change any of that...

Waves in lapsed customer.

A little "I've been boycotting the incompetent management", a lot of, "There have seriously been a dearth of interesting releases."
I've found more interesting games via DOSgames. I already own most of the classic old DOS titles, so right now the biggest gap would be WIndows 3.x and 9x games. Largely in the domain of shareware. We're missing a lot of titles from 1992/3-1996.

I get it, Mechwarrior 2 is both impossible to licence and run, but I'm already on Linux, you could just print a disclaimer, Abandon All Hope, Ye who Enter, behold yourselves the software of bits beyond running! Leave it to me to figure out how to get Gunmetal running, just rescue it from extinction.

Because let's face it, short of of source ports made by a dedicate team, it takes a lot of work to get Creatures, Interstate 76, and other such titles running in the best of circustances.