BeatriceElysia: I did downloaded it. No chance for trading, or tickets, no...
You are not eligible for a refund if you have already downloaded it and it works...
...but it doesn't hurt to ask, if you have a good reason and they believe you (buying a wrong game in mistake might be a good enough reason).
For instance, I did get credit back when I accidentally bought a vanilla version of X Rebirth, when I meant to buy the X Rebirth Home of Light Complete Edition (and I didn't want to have to buy the Home of Light upgrade because getting the vanilla game + upgrade cost much more than buying the complete edition right away).
And yes I had already downloaded it too. Anyway when I explained that I really meant to buy the complete edition instead, they refunded me in store credit and removed the vanilla version from my account. Then I later bought the complete edition.