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General discussionGOG Not Handing out a Refund? Case Number #853655 (14 posts)(14 posts)
(14 posts)
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Posted December 14, 2020
I've been trying so get a refund for Cyberpunk 2077 which I ordered on Dec 3 I still have yet to receive a new rely form it after the automatic message about getting a refund through a GOG wallet which I really don't want I just want a refund how hard is it to ask I though they had good CS what happened there this is getting ridiculous.
Posted December 14, 2020
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Rheinace: I've been trying so get a refund for Cyberpunk 2077 which I ordered on Dec 3 I still have yet to receive a new rely form it after the automatic message about getting a refund through a GOG wallet which I really don't want I just want a refund how hard is it to ask I though they had good CS what happened there this is getting ridiculous.
I'm sure the support queue is pretty busy right now. It's likely just taking longer than usual to get to your request.
Posted December 14, 2020
Not sure if this just for the consoles but as per the latest of their "yellow" updates/announcements you may get through in a more direct and timely manner by dropping an email to
helpmerefund@cdprojektred.com

Again - might be just for consoles, though.
Posted December 14, 2020
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Rheinace: I've been trying so get a refund for Cyberpunk 2077 which I ordered on Dec 3 I still have yet to receive a new rely form it after the automatic message about getting a refund through a GOG wallet which I really don't want I just want a refund how hard is it to ask I though they had good CS what happened there this is getting ridiculous.
You may need to reply to the automatic message (via e-mail) confirming that you want a refund and not GOG wallet credit:-
https://www.gog.com/forum/general/did_i_set_up_my_support_ticket_wrong
Posted December 14, 2020
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Rheinace: I've been trying so get a refund for Cyberpunk 2077 which I ordered on Dec 3 I still have yet to receive a new rely form it after the automatic message about getting a refund through a GOG wallet which I really don't want I just want a refund how hard is it to ask I though they had good CS what happened there this is getting ridiculous.
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AB2012: You may need to reply to the automatic message (via e-mail) confirming that you want a refund and not GOG wallet credit:-
https://www.gog.com/forum/general/did_i_set_up_my_support_ticket_wrong
the thing is i have and haven't heard anything since it's still open.
Posted December 14, 2020
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firstpastthepost: I'm sure the support queue is pretty busy right now. It's likely just taking longer than usual to get to your request.
It's really slow - 11 days isn't a good show for a refund request but I've had to wait a month or more before getting a reply (other than auto-response) on other tickets.
Posted December 14, 2020
low rated
maybe get informed if it runs on your system or not before buying
Posted December 14, 2020
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Rheinace: the thing is i have and haven't heard anything since it's still open.
If all else fails, try sending a private message to ponczo (a moderator here) asking him to "bump" it along.
Post edited December 14, 2020 by AB2012
Posted December 14, 2020
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Orkhepaj: maybe get informed if it runs on your system or not before buying
isn't that hilarious my parts are a Ryzen 7 2700x and and a 2060 super which are the recommended parts for playing at 1080p ultra yet I'm still constantly experiencing slowdowns and framerate blow 60 which is unacceptable for a promised well optimized game.
Posted December 14, 2020
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Rheinace: isn't that hilarious my parts are a Ryzen 7 2700x and and a 2060 super which are the recommended parts for playing at 1080p ultra yet I'm still constantly experiencing slowdowns and framerate blow 60 which is unacceptable for a promised well optimized game.
Ignore him. He's a low-grade agitator.
Posted December 14, 2020
low rated
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Rheinace: isn't that hilarious my parts are a Ryzen 7 2700x and and a 2060 super which are the recommended parts for playing at 1080p ultra yet I'm still constantly experiencing slowdowns and framerate blow 60 which is unacceptable for a promised well optimized game.
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TerriblePurpose: Ignore him. He's a low-grade agitator.
you are clearly trolling, not cool at all
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Orkhepaj: maybe get informed if it runs on your system or not before buying
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Rheinace: isn't that hilarious my parts are a Ryzen 7 2700x and and a 2060 super which are the recommended parts for playing at 1080p ultra yet I'm still constantly experiencing slowdowns and framerate blow 60 which is unacceptable for a promised well optimized game.
that's why check reviews how the game runs on similar systems to yours, never trust what companies advertise
Post edited December 14, 2020 by Orkhepaj
Posted December 14, 2020
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TerriblePurpose: Ignore him. He's a low-grade agitator.
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Orkhepaj: you are clearly trolling, not cool at all
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Rheinace: isn't that hilarious my parts are a Ryzen 7 2700x and and a 2060 super which are the recommended parts for playing at 1080p ultra yet I'm still constantly experiencing slowdowns and framerate blow 60 which is unacceptable for a promised well optimized game.
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Orkhepaj: that's why check reviews how the game runs on similar systems to yours, never trust what companies advertise
Kinda hard to get reviews since CDPR had a review embargo to hide the hideous sate the game was in we didn't really have nothing but the recommended specs to go on the way CDPR has handled this Launch has been plain awful to say the least .
Posted December 14, 2020
low rated
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Orkhepaj: you are clearly trolling, not cool at all

that's why check reviews how the game runs on similar systems to yours, never trust what companies advertise
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Rheinace: Kinda hard to get reviews since CDPR had a review embargo to hide the hideous sate the game was in we didn't really have nothing but the recommended specs to go on the way CDPR has handled this Launch has been plain awful to say the least .
that is clearly your fault for not waiting a week at least
Posted December 14, 2020
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Orkhepaj: maybe get informed if it runs on your system or not before buying
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Rheinace: isn't that hilarious my parts are a Ryzen 7 2700x and and a 2060 super which are the recommended parts for playing at 1080p ultra yet I'm still constantly experiencing slowdowns and framerate blow 60 which is unacceptable for a promised well optimized game.
This was what PC gaming used to be like. PC hardware has been stagnant for ages.
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Community
General discussionGOG Not Handing out a Refund? Case Number #853655 (14 posts)(14 posts)
(14 posts)