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high rated
I've been a massive fan of GOG for nearly a decade, so believe me when I say that I really want them to succeed, but I can't help thinking that GOG has been in somewhat of a decline in quality over the last few years. Keep in mind that this is only one man's opinion, but I thought it was worth outlining a few areas where I think GOG needs improvement.

Feel free to add your own suggestions to the list, but I'll get the ball rolling with my top three.

#1. GOG Needs Better Linux Support

I'm sure I'm not alone when I say that I would much rather be using Linux as my primary operating system, but GOG support on Linux is virtually non-existent and I find that extremely frustrating (to say the least). I have to admit that I've recently been having a conflict in my mind when it comes to choosing between a platform that's DRM-Free (GOG), or a platform that has more Linux support (Steam), and I'm not entirely sure which direction I plan to go. It would make my decision a lot easier if GOG said that they're planning to make Linux support a priority, but that doesn't seem to be the case. I could be wrong, but I really think that Linux is going to be the future of gaming, especially with the recent success of the Steam Deck and Proton software/Steam OS.

#2. CD Projekt Should Stop Stealing GOG Developers

I think it's safe to say that most of the developers at GOG have been recruited by CD Projekt to help patch Cyberpunk, but I can't help thinking that this was a huge mistake. I can't prove that Cd Projekt are stealing developers, but it's pretty obvious that they are. I realize that they can do whatever they want, because it's their company, but It's painfully obvious that the developers at GOG have virtually abandoned Galaxy since the release of Cyberpunk, because there have only been a handful updates over the last 10 months and support has slowed down to a crawl. Needless to say this is likely putting future development of Galaxy behind schedule, and GOG is going to continue losing ground to other platforms if they're not able to improve their own software.

#3. The Website Needs Improvement

I want to start by saying that I actually think that the GOG storefront is much better than Steam, Epic or Humble, but I can't help thinking that GOG needs to make better choices when it comes to the overall design. I realize that opinions on this issue may vary, but I wanted to point out three problems that I think should be addressed. #1. The main banner at the top of the page should not be overlapping the image below (see image marked 'Banner'). I'm not sure why GOG chose to make these images overlap, but it just doesn't look right. #2. GOG recently changed the game images near the bottom of the screen to a really strange square shape, and this also doesn't look right (see image marked 'Square'). #3. The website loads like absolutely garbage on tablets. I'm not sure if this is a universal problem, but every time I try to view GOG's storefront from a tablet, it never works properly. Obviously I'm not running my games from a tablet, but sometimes I just want to see what's new, and I can't get the website to work. I also realize that some of these issues may seem minor on the surface, but it does lend itself to the idea that GOG's quality is in decline.

Normally I don't like to be so negative when it comes to criticizing GOG, but I can't help feeling a little disappointed by GOG's direction over the last few years. That being said, let me know what you guys (and gals) think. Do you think GOG has been losing focus (a decline in quality)? Or do you think they're doing a good job overall? Share your thoughts below.

* Obviously all comments are welcome, but please try to keep your suggestions constructive.
Attachments:
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Post edited September 02, 2021 by joelandsonja
high rated
#4 GOG Needs to Keep the Offline Installers as Up to Date as the Galaxy Builds

This is not currently the case and has been getting worse recently. I have supplied GOG with a list of discrepancies and was kindly rewarded by a stony silence.

#5 GOG Would Do Well to Identify Which Games Have Single-Player Elements That Require Client Authentication or Online Connection

For example, Absolver or CP2077.
GOG definitely needs to clean up the game pages and the store search and sorting features. Information is not up to date (ex: games which added controller support after release do not get the game page updated). You can't search for genre, developer or anything other than game name. It's super underdeveloped.

Plus, sorting for older or newer games isn't useful when the release dates are a jumbled mess.
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mrkgnao: #4 GOG Needs to Keep the Offline Installers as Up to Date as the Galaxy Builds

This is not currently the case and has been getting worse recently. I have supplied GOG with a list of discrepancies and was kindly rewarded by a stony silence.

#5 GOG Would Do Well to Identify Which Games Have Single-Player Elements That Require Client Authentication or Online Connection

For example, Absolver or CP2077.
I couldn't agree more. Nice suggestions!
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samuraigaiden: GOG definitely needs to clean up the game pages and the store search and sorting features. Information is not up to date (ex: games which added controller support after release do not get the game page updated). You can't search for genre, developer or anything other than game name. It's super underdeveloped.

Plus, sorting for older or newer games isn't useful when the release dates are a jumbled mess.
I also agree with these suggestions. More sorting options are needed (and that goes for Galaxy too).
Post edited September 01, 2021 by joelandsonja
I completely agree, but even if it stays the same at least the games are DRM free.
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mrkgnao: #4 GOG Needs to Keep the Offline Installers as Up to Date as the Galaxy Builds

This is not currently the case and has been getting worse recently. I have supplied GOG with a list of discrepancies and was kindly rewarded by a stony silence.

#5 GOG Would Do Well to Identify Which Games Have Single-Player Elements That Require Client Authentication or Online Connection

For example, Absolver or CP2077.
The problem is mrkgnao is they simply don't care anymore!
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samuraigaiden: GOG definitely needs to clean up the game pages and the store search and sorting features. Information is not up to date (ex: games which added controller support after release do not get the game page updated). You can't search for genre, developer or anything other than game name. It's super underdeveloped.

Plus, sorting for older or newer games isn't useful when the release dates are a jumbled mess.
Oh they USED to have that feature!
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aCyborg: I completely agree, but even if it stays the same at least the games are DRM free.
You think they will keep that last tenet, You've got to be joking?
Post edited September 02, 2021 by fr33kSh0w2012
The website is terrible for downloading games, but thankfully Galaxy now lets you download offline installers and goodies through its much better interface. Not a solution for those who refuse to use any kind of client, even a DRM free one, but it works for the vast majority of users.

I would guess GOG feel little incentive to upgrade this aspect of the website.
high rated
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mrkgnao: #4 GOG Needs to Keep the Offline Installers as Up to Date as the Galaxy Builds

This is not currently the case and has been getting worse recently. I have supplied GOG with a list of discrepancies and was kindly rewarded by a stony silence.

#5 GOG Would Do Well to Identify Which Games Have Single-Player Elements That Require Client Authentication or Online Connection

For example, Absolver or CP2077.
avatar
fr33kSh0w2012: The problem is mrkgnao is they simply don't care anymore!
Of course they don't, but it's important to have these kinds of threads, so that GOG always has a more up-to-date and relevant set of issues to ignore. We don't want GOG not to care about things that we don't care about.
Post edited September 02, 2021 by mrkgnao
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fr33kSh0w2012: The problem is mrkgnao is they simply don't care anymore!
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mrkgnao: Of course they don't, but it's important to have these kinds of threads, so that GOG always has a more up-to-date and relevant set of issues to ignore. We don't want GOG not to care about things that we don't care about.
Truer words have never been spoken! =)
Post edited September 02, 2021 by joelandsonja
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mrkgnao: #4 GOG Needs to Keep the Offline Installers as Up to Date as the Galaxy Builds

This is not currently the case and has been getting worse recently. I have supplied GOG with a list of discrepancies and was kindly rewarded by a stony silence.

#5 GOG Would Do Well to Identify Which Games Have Single-Player Elements That Require Client Authentication or Online Connection

For example, Absolver or CP2077.
for #4
GOG could simply use .zip archives for this. theses archive should contain configuration files for reg keys, ini settings, dependecies and checksum information. then they could give us a universal installer for the installation of these archives. this would be much more flexible.

for #5
absolutely right, furthermore GOG should also give us more informations about multiplayer games. Especially if a game has LAN Support or needs Galaxy for multiplayer.
high rated
For sure the offline installers. Without those there's no point in promoting DRM-Free.

Gogmixes plz.
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joelandsonja: I've been a massive fan of GOG for nearly a decade, so believe me when I say that I really want them to succeed, but I can't help thinking that GOG has been in somewhat of a decline in quality over the last few years. Keep in mind that this is only one man's opinion, but I thought it was worth outlining a few areas where I think GOG needs improvement.

#1. GOG Needs Better Linux Support

#2. CD Projekt Should Stop Stealing GOG Developers

#3. The Website Needs Improvement
The first one is not really an improvement for the huge greater majority of customers, just a quite small minority, and GOG don't really sell Linux games as such, just give Linux versions as a bonus with the Windows versions.

I'm not against more Linux, and I grab all I can when downloading the Windows versions, I'm just being realistic. It would also be, I reckon, down to the DEV or PUB whether we get a Linux variant or not, so not sure how GOG can be held accountable really anyway.

I think you've got number two backwards, and that CDPR programmers help out with GOG when they are not super busy working on developing a game. From what I understand, GOG is a secondary less important part of CD Projekt.

The website sure does need some improving, but for me it is the bloat that is the biggest issue, and I am afraid that is related to a modern mindset and only gets worse every year. So don't hold your breath.

Aside from that, the main GOG page needs to have its priorities changed when it comes to loading. News should appear first and not last for one thing, and less should be shown on the main page for another ... less images anyway.

Everything should be kept simple quick and responsive, and not hog so much memory like the main page especially does.
Post edited September 02, 2021 by Timboli
#6. Tickets shouldn't take 2-6 weeks to get a response. I mean seriously, wtf.
avatar
joelandsonja: I've been a massive fan of GOG for nearly a decade, so believe me when I say that I really want them to succeed, but I can't help thinking that GOG has been in somewhat of a decline in quality over the last few years. Keep in mind that this is only one man's opinion, but I thought it was worth outlining a few areas where I think GOG needs improvement.

Feel free to add your own suggestions to the list, but I'll get the ball rolling with my top three.

#1. GOG Needs Better Linux Support

I'm sure I'm not alone when I say that I would much rather be using Linux as my primary operating system, but GOG support on Linux is virtually non-existent and I find that extremely frustrating (to say the least). I have to admit that I've recently been having a conflict in my mind when it comes to choosing between a platform that's DRM-Free (GOG), or a platform that has more Linux support (Steam), and I'm not entirely sure which direction I plan to go. It would make my decision a lot easier if GOG said that they're planning to make Linux support a priority, but that doesn't seem to be the case. I could be wrong, but I really think that Linux is going to be the future of gaming, especially with the recent success of the Steam Deck and Proton software/Steam OS.

#2. CD Projekt Should Stop Stealing GOG Developers

I think it's safe to say that most of the developers at GOG have been recruited by CD Projekt to help patch Cyberpunk, but I can't help thinking that this was a huge mistake. I can't prove that Cd Projekt are stealing developers, but it's pretty obvious that they are. I realize that they can do whatever they want, because it's their company, but It's painfully obvious that the developers at GOG have virtually abandoned Galaxy since the release of Cyberpunk, because there have only been a handful updates over the last 10 months and support has slowed down to a crawl. Needless to say this is likely putting future development of Galaxy behind schedule, and GOG is going to continue losing ground to other platforms if they're not able to improve their own software.

#3. The Website Needs Improvement

I want to start by saying that I actually think that the GOG storefront is much better than Steam, Epic or Humble, but I can't help thinking that GOG needs to make better choices when it comes to the overall design. I realize that opinions on this issue may vary, but I wanted to point out three problems that I think should be addressed. #1. The main banner at the top of the page should not be overlapping the image below (see image marked 'Banner'). I'm not sure why GOG chose to make these images overlap, but it just doesn't look right. #2. GOG recently changed the game images near the bottom of the screen to a really strange square shape, and this also doesn't look right (see image marked 'Square'). #3. The website loads like absolutely garbage on tablets. I'm not sure if this is a universal problem, but every time I try to view GOG's storefront from a tablet, it never works properly. Obviously I'm not running my games from a tablet, but sometimes I just want to see what's new, and I can't get the website to work. I also realize that some of these issues may seem minor on the surface, but it does lend itself to the idea that GOG's quality is in decline.

Normally I don't like to be so negative when it comes to criticizing GOG, but I can't help feeling a little disappointed by GOG's direction over the last few years. That being said, let me know what you guys (and gals) think. Do you think GOG has been losing focus (a decline in quality)? Or do you think they're doing a good job overall? Share your thoughts below.

* Obviously all comments are welcome, but please try to keep your suggestions constructive.
I can certainly agree with these. GOG may be the best games distributor but that doesn't mean there isn't any room for further improvement, because there certainly is. I really do wish that CDP would keep GOG's team separate from CDPR and just hire more temporary devs for CDPR when issues like that arise because GOG still needs some major improvements.
What will ensure GOG can actually stay in business another decade?