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AB2012: Believe me I don't want it to be true, but ever since GOG started rejecting support tickets for older offline installer builds, and responded with "Just use Galaxy", I feel that's where it's going to end up. Just looking for the right excuse at the right time.
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idbeholdME: Well, access to older game versions in general is more of a nice to have when it comes to digital distribution. You are forced to use only the latest version in 99% of cases. This is actually one of the main reasons I still prefer retail over anything digital, because I can get a 1.0 version of a game (or very close to it) and update it as I see fit. Galaxy has the rollback feature (although only a couple of versions back), which is why I assume they refer you to it in this case. Do we even know if GOG archives all the older installer builds? They might not to reduce space requirements.

Having that feature somehow available for offline installers would be nice although I don't see a practical way to achieve this. But expecting GOG to host and offer downloads of every single previous installer version for a given game doesn't seem feasible. Especially when it's so popular these days to release a game and spam patches every week after release.
There are straightforward solutions that do not require much storage. Basically, build the offline installer on the fly from the galaxy build + patches only when asked to download it, plus limited time caching.
Post edited September 02, 2021 by mrkgnao
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joelandsonja: I've been a massive fan of GOG for nearly a decade, so believe me when I say that I really want them to succeed, but I can't help thinking that GOG has been in somewhat of a decline in quality over the last few years. Keep in mind that this is only one man's opinion, but I thought it was worth outlining a few areas where I think GOG needs improvement.

Feel free to add your own suggestions to the list, but I'll get the ball rolling with my top three.

#1. GOG Needs Better Linux Support

I'm sure I'm not alone when I say that I would much rather be using Linux as my primary operating system, but GOG support on Linux is virtually non-existent and I find that extremely frustrating (to say the least). I have to admit that I've recently been having a conflict in my mind when it comes to choosing between a platform that's DRM-Free (GOG), or a platform that has more Linux support (Steam), and I'm not entirely sure which direction I plan to go. It would make my decision a lot easier if GOG said that they're planning to make Linux support a priority, but that doesn't seem to be the case. I could be wrong, but I really think that Linux is going to be the future of gaming, especially with the recent success of the Steam Deck and Proton software/Steam OS.

#2. CD Projekt Should Stop Stealing GOG Developers

I think it's safe to say that most of the developers at GOG have been recruited by CD Projekt to help patch Cyberpunk, but I can't help thinking that this was a huge mistake. I can't prove that Cd Projekt are stealing developers, but it's pretty obvious that they are. I realize that they can do whatever they want, because it's their company, but It's painfully obvious that the developers at GOG have virtually abandoned Galaxy since the release of Cyberpunk, because there have only been a handful updates over the last 10 months and support has slowed down to a crawl. Needless to say this is likely putting future development of Galaxy behind schedule, and GOG is going to continue losing ground to other platforms if they're not able to improve their own software.

#3. The Website Needs Improvement

I want to start by saying that I actually think that the GOG storefront is much better than Steam, Epic or Humble, but I can't help thinking that GOG needs to make better choices when it comes to the overall design. I realize that opinions on this issue may vary, but I wanted to point out three problems that I think should be addressed. #1. The main banner at the top of the page should not be overlapping the image below (see image marked 'Banner'). I'm not sure why GOG chose to make these images overlap, but it just doesn't look right. #2. GOG recently changed the game images near the bottom of the screen to a really strange square shape, and this also doesn't look right (see image marked 'Square'). #3. The website loads like absolutely garbage on tablets. I'm not sure if this is a universal problem, but every time I try to view GOG's storefront from a tablet, it never works properly. Obviously I'm not running my games from a tablet, but sometimes I just want to see what's new, and I can't get the website to work. I also realize that some of these issues may seem minor on the surface, but it does lend itself to the idea that GOG's quality is in decline.

Normally I don't like to be so negative when it comes to criticizing GOG, but I can't help feeling a little disappointed by GOG's direction over the last few years. That being said, let me know what you guys (and gals) think. Do you think GOG has been losing focus (a decline in quality)? Or do you think they're doing a good job overall? Share your thoughts below.

* Obviously all comments are welcome, but please try to keep your suggestions constructive.
GoG have the better license, steam the better platform. The community could make an opensource game client. Cause GOG api, is pretty awesome. I work with designing such platforms, and I have high hopes for GOG, in this field

I don't think a "cd" project is needed. What is needed, and the only thing I miss on GOG, is actual ownership. Ownership implies that you are able to do whatever you want with your item. You are (as far as i am aware) not allowed to resell the games you own on GOG. Why not ? if you buy a DRM free game, and own a copy, why can't you sell it ?

the old "blizzard model", was awesome. You buy the game, good luck with it. Burn it, sell it, play it

How to do it practically ? whenever a person buys a game. That person gets a secret code. If you want to sell the game, you sell this code. Not the game, cause really the game is just the data. But the license to the game, is what gives you ownership, and the right to play the game

I do agree with you on your comment about the homepage. Maybe a "try it" option for people on "obscure" platforms. And if it runs, you can post a review and explain how. I never look for platform when i buy games, cause I know mostly every game will run on GNU/Linux. Newer games no, but games made before 1999 yes
Post edited September 02, 2021 by BinaryBits
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mrkgnao: ...
cheers
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AB2012: Exactly what's making up most of the higher selling costs, and what has changed vs previous years when it was lower?
I think this might have something to do with the servers, at least to some extent. The infrastructure needs to grow to sustain the increasing number of released titles. Also my own experience shows that it received an upgrade (in my region anyway). Not so long ago I had drops to even 10-20 Mbit/s when downloading games. Now my downloads usually hover around stable 350 Mbit/s, so the servers were improved for sure. Of course the server space needs to be doubled to support offline installers, as you pointed this out. Support also received some assistance in the last year. There must be also some other factors involved, but I'm not able to tell you what it is.

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AB2012: I think the real question isn't "What if CDPR goes bankrupt", but rather it's entirely possible for a parent company to decide that "some changes will have to be undertaken to minimize the loss" to a subsidiary's unprofitable business model as in "we can reduce GOG's selling costs by halving storage requirements. And we can do that by scrapping offline installers..."
Server space is a lesser problem here. The bigger issue is data bandwidth. But I don't think that the offline installers will disappear. It's a too recognizable feature to get rid off it.
Post edited September 02, 2021 by Sarafan
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joppo: This time I will vehemently disagree with you. Like AB2012 said, unfortunately the most viable buyers would gladly bury Gog in favor of their own store. Either that or they wouldn't spend 5 minutes after signing the purchase before throwing DRM-free out of the window.

It could be great for us customers IF the theoretical new owner was someone who considers DRM-free just as important a value as Gog once did many years ago. But if I'm being realist, this scenario requires way too much optimism.
Our best hope is that the current not-so-happy financial statements bring some well-needed epiphany to Gog/CDP's current leadership that alienating your current customer base in the process of pursuing your competitor's customers (who might not be seduced by the novelty) isn't that good an idea after all.
I will clarify by saying that, imo, the best thing that could happen to GOG would be for it to be bought by a private individual or group that truly cares about DRM-free and is committed to re-establishing DRM-free as a priority. It would be far preferable to the current ownership who are clearly intent on shoehorning as much DRM onto the store as they can reasonably get away with, to boost short-term profits and satisfy their shareholders.

But, I agree with you that finding such a buyer would be very difficult and so it is probably not likely to happen.
I really think that the employees at GOG need to get together and have a serious discussion about the future of the company and what steps they need to take to address the problems they might be having. Sometimes a company gets complacent when it comes to direction, so this might actually help them refocus their efforts into something more productive. If anyone at GOG is listening, please get together with your staff and write down a checklist of the various problems that need to be addressed and what steps you need to take in order to resolve them. Assign each staff member with a certain task that they need to accomplish, and once every job is complete you should come up with a new checklist that includes any new ideas/features that you can add to Galaxy, the website, or promotions that will either improve customer experience, or might help draw in any potential new customers.

I think you'd be amazed at what your company can accomplish if you just followed these simple steps.
Post edited September 02, 2021 by joelandsonja
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GOG should go back to its roots.
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joppo:
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Time4Tea: I will clarify by saying that, imo, the best thing that could happen to GOG would be for it to be bought by a private individual or group that truly cares about DRM-free and is committed to re-establishing DRM-free as a priority. It would be far preferable to the current ownership who are clearly intent on shoehorning as much DRM onto the store as they can reasonably get away with, to boost short-term profits and satisfy their shareholders.

But, I agree with you that finding such a buyer would be very difficult and so it is probably not likely to happen.
Ok then we are on the same page.
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Pangaea666: GOG should go back to its roots.
Their roots haven't really changed, they just added more on top. The newer games, the client... all optional.
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Pangaea666: GOG should go back to its roots.
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StingingVelvet: Their roots haven't really changed, they just added more on top. The newer games, the client... all optional.
Flat pricing? No geoblocking? Complete Editions? Lots of goodies? Dialogue with the community? Support?

You might not care about them, but these were GOG's roots.
Post edited September 02, 2021 by mrkgnao
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Pangaea666: GOG should go back to its roots.
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StingingVelvet: Their roots haven't really changed, they just added more on top. The newer games, the client... all optional.
There are many recent signs of GOG seeking to move away from DRM-free, or at least becoming somewhat apathetic towards it: GWENT, apathy towards games that have locked SP content, locked rewards in Cyberpunk, the Epic deal, Piggyback map ...
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StingingVelvet: Their roots haven't really changed, they just added more on top. The newer games, the client... all optional.
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mrkgnao: Flat pricing? No geoblocking? Complete Editions? Lots of goodies? Dialogue with the community? Support?

You might not care about them, but these were GOG's roots.
Indeed. And this message sounds (looks?) more like you.
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mrkgnao: 2) I believe GOG's strong point is its curation, which while always subjective, can still give it a harnessable image of quality. So, while maintaining curation, I would attempt to diversify into neglected categories, such as:
a) DRM games: Yes, DRM games. I don't think the die-hard DRM-free crowd is that big and we already know what they (we) will do when GOG introduces a bit of DRM. Nothing. As long as the percentage of DRM games is small (e.g. 10%) and clearly marked, I think GOG should be fine.
This doesn't. What. The. Fuck???
Not that they're not getting there already via the boiling frog method, as Time4Tea just pointed out.
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mrkgnao: Flat pricing? No geoblocking? Complete Editions? Lots of goodies? Dialogue with the community? Support?

You might not care about them, but these were GOG's roots.
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Cavalary: Indeed. And this message sounds (looks?) more like you.
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mrkgnao: 2) I believe GOG's strong point is its curation, which while always subjective, can still give it a harnessable image of quality. So, while maintaining curation, I would attempt to diversify into neglected categories, such as:
a) DRM games: Yes, DRM games. I don't think the die-hard DRM-free crowd is that big and we already know what they (we) will do when GOG introduces a bit of DRM. Nothing. As long as the percentage of DRM games is small (e.g. 10%) and clearly marked, I think GOG should be fine.
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Cavalary: This doesn't. What. The. Fuck???
Not that they're not getting there already via the boiling frog method, as Time4Tea just pointed out.
I never said that's what I, as a customer, wanted.
Post edited September 03, 2021 by mrkgnao
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mrkgnao: Flat pricing? No geoblocking? Complete Editions? Lots of goodies? Dialogue with the community? Support?
I think regional pricing is largely a good thing, I think "goodies" were almost always stuff that came with the games scanned in, or soundtracks. Modern games want to make money selling soundtracks, that's not GOG's fault. I don't remember dialog with the community ever being a priority.

This forum is nothing but endless complaints about GOG most of the time, yet they're still here offering more DRM free and fixed old games than any other store.
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StingingVelvet: I think regional pricing is largely a good thing.
Tell that to the people ending up paying more because of it. Especially when they're in poorer countries too. And then you have poor regions that don't get discounts, and poor people in wealthy regions...
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StingingVelvet: I don't remember dialog with the community ever being a priority.
Seriously? Nothing about TET's days?