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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection

1.2.58 (September 13, 2019)
macOS:
- Enabled hardened runtime, making our application more secure
- Implemented Apple's notarization

1.2.59 (September 23, 2019)
Overlay:
- [Windows] Fixed crash in Overlay affecting some games (including Fallout 3 (Radeon only) and Dragon Age: Origins)
Achievements:
- [Windows] Fixed issue with achievements sometimes not being saved while playing offline

1.2.60 Beta (07 October, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update

1.2.61 Beta (October 23, 2019)
Updater:
- Fixed an issue where non-admin users would not be able to update to newer versions of GOG Galaxy

1.2.62 Beta (October 30, 2019)
Overlay:
- Fixed crashes for various games

1.2.63 (December 02, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update
Overlay [Windows]:
- Now supports games which use Vulkan API (e.g. Jupiter Hell, X4: Foundations)
- Fixes crashes for various games

1.2.64 (December 04, 2019)
- Hotfix for launching games

1.2.66 (January 23, 2020)
- Added information about GOG Galaxy 2.0 Open Beta
- Optimization related to showing download progress
- Fixed an issue where Overlay did not launch for some games that use Vulkan
- [Windows] Updated code signing certificate
- [MacOS] Crash fixes

1.2.67 (February 24, 2020)
General:
- [Windows] GOG Galaxy will now show a warning when trying to run on non-NTFS file systems
- Improved security of the application
- Updated POCO library
GOG GALAXY Update:
- Fixes for bugs in the GOG Galaxy update process
Post edited February 24, 2020 by TheTomasz
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zmagnum: Hey All, anybody else having an issue with the backups and goodies - Backup installer for any game availible in Galaxy. I try to download an installer and it goes to fail withn 10 seconds and complains of server problems, I had no problem with this feature before the 1.2.6 update.

if I attempt to download the installer via the GOG website via firefox, it works as it was intended. I also have no issues with just installing a game in galaxy outright, it downloads and installs, but I prefer using the backup installers via galaxy for archival purposes and it seems to use less data cap than when installing via gog galaxy.

Thanks
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MarkoH01: I just tested it. I did not manage to see any progress in the progressbar indicator. However the backup installer was still downloaded fine.

Edit: Trying again with a biger game and it seems to work fine atm.
Thanks, must be on my end then. Guess I'll just use the website to DL the installers till I can figure it out.
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MarkoH01: I just tested it. I did not manage to see any progress in the progressbar indicator. However the backup installer was still downloaded fine.

Edit: Trying again with a biger game and it seems to work fine atm.
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zmagnum: Thanks, must be on my end then. Guess I'll just use the website to DL the installers till I can figure it out.
If Galaxy still does not work for you and it's too much work for you to use your browser there is still the possibility that the GOG downloader is still working (at least I am still using it - but I'm still on win7). If you want to try you can still find it here: gog.com/downloader - so you can use it until you have figured out that Galaxy problem.
Post edited May 15, 2017 by MarkoH01
1.2.6 is pretty buggy, I'm not quite sure how GOG managed to overall have the release version be in a more buggy state then what beta was for the last few months but somehow they managed it.

---

Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?

As I said, buggiest version yet... that or the server is having issues again.
Post edited May 15, 2017 by BKGaming
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BKGaming: 1.2.6 is pretty buggy, I'm not quite sure how GOG managed to overall have the release version be in a more buggy state then what beta was for the last few months but somehow they managed it.

---

Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?

As I said, buggiest version yet... that or the server is having issues again.
Which game you're referring to?
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BKGaming: Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?
I usually encounter this when my line is saturated, similar to how the button for installing may take a while when downloading something. It does need a bit better handling of what's happening I guess.
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BKGaming: 1.2.6 is pretty buggy, I'm not quite sure how GOG managed to overall have the release version be in a more buggy state then what beta was for the last few months but somehow they managed it.

---

Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?

As I said, buggiest version yet... that or the server is having issues again.
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Johny.: Which game you're referring to?
Wonder if that's only with one game...
Post edited May 15, 2017 by omega64
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Johny.: Which game you're referring to?
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omega64: Wonder if that's only with one game...
I tried a few games and the goodies are shown fine so Johny's question seem to be valid.
Post edited May 15, 2017 by MarkoH01
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Johny.: Which game you're referring to?
JMich might be correct. It's not any one particular game. I was seeing it in a few random games last night. Sometimes I will look at it for a game and it will show "There are no downloads for this game" and look at it again later on and then the downloads show fine.

Most likely some kind of connection issue or the server was acting up...

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JMich: ...similar to how the button for installing may take a while when downloading something. It does need a bit better handling of what's happening I guess.
Unfortunately I get this constantly regardless if I'm downloading something. I don't quite know what the issue is but if I restart Galaxy it will work normal for about 10 - 15 min then go back to taking a really long time. We're talking 10 - 15 min to load the install window in some cases as well as games pages and stuff if viewed for uninstalled games. Settings like languages will also sit and spin. The longer Galaxy is running the worse it is. Check connection speed and it's normal, web sites work fine, etc.

No idea why, but I've put detailed logs on mantis but haven't heard anything yet. Maybe this is just a side effect of that issue. :(

EDIT: Actually I have now CONFIRMED it is a side effect of the above issue. I found a game with this issue, and restarted Galaxy. The language setting took a 10 - 20 seconds to load after restart and then the backups showed fine. Before the restart it would just sit there and spin and spin.
Post edited May 15, 2017 by BKGaming
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Johny.: Which game you're referring to?
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BKGaming: JMich might be correct. It's not any one particular game. I was seeing it in a few random games last night. Sometimes I will look at it for a game and it will show "There are no downloads for this game" and look at it again later on and then the downloads show fine.

Most likely some kind of connection issue or the server was acting up...

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JMich: ...similar to how the button for installing may take a while when downloading something. It does need a bit better handling of what's happening I guess.
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BKGaming: Unfortunately I get this constantly regardless if I'm downloading something. I don't quite know what the issue is but if I restart Galaxy it will work normal for about 10 - 15 min then go back to taking a really long time. We're talking 10 - 15 min to load the install window in some cases as well as games pages and stuff if viewed for uninstalled games. Settings like languages will also sit and spin. The longer Galaxy is running the worse it is. Check connection speed and it's normal, web sites work fine, etc.

No idea why, but I've put detailed logs on mantis but haven't heard anything yet. Maybe this is just a side effect of that issue. :(

EDIT: Actually I have now CONFIRMED it is a side effect of the above issue. I found a game with this issue, and restarted Galaxy. The language setting took a 10 - 20 seconds to load after restart and then the backups showed fine. Before the restart it would just sit there and spin and spin.
I can confirm something similar (less time to wait than for you, but it's still long) happens on my network at home, possibly on any network outside of GOG HQ. :)

Also, we'll see into why you see "There are no downloads for this game" before the data loads (obviously false information).
Post edited May 16, 2017 by Johny.
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Johny.: I can confirm something similar happens on my network at home, possibly on any network outside of GOG HQ. :)
Well if it helps I again provided detailed logs in mantis number 0004912 for Liosan. I hope the issue can be found soon. If you need more logs or for me to do it a few times with more than one game, just let me know. :)

I can't stress enough how annoying it is to have to restart every time I want to queue a butch a games without having to wait forever to do so or to do something as simple as view an uninstalled game page via library. :P

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Johny.: Also, we'll see into why you see "There are no downloads for this game" before the data loads (obviously false information).
It might be due to a lack of a loading bar or spinner, so it probably just shows that message until it can actually load it... that would be my guess.
Hi, the other day I reset windows 10 due to some issues with the computer. Before the final steps it showed a list of apps which will be removed, including GOG Galaxy and games. It didn't delete all the files or do proper un-installs, it seems to have just removed them from the installed list. How can I repair or re-install to the same existing location and import my games which are still there? Cheers

*edit
actually I am mistaken, gog and games are not listed in the pdf for apps which were removed, however they are no longer in the start menu or in the apps section of control panel.
Post edited May 16, 2017 by Philby
I love gog to death, but in spite of galaxy consistently needing a re-start after a few minutes (Especially infuriating during updates/installs) I still use it for said purpose, though I'll have to resort to reverting to the manual method as this has become too irritating to continue!

The maddening thing is that version 1.1 worked flawlessly and for some reason, the damn program constantly freezes up and cannot even update/fully install my games without a hard re-start via process hacker/Task Manager!

EDIT: You know what would be great? The option to roll back galaxy without the auto update, that would fix everyone's issues!
Post edited May 17, 2017 by takezodunmer2005
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takezodunmer2005: (snip)
The maddening thing is that version 1.1 worked flawlessly and for some reason, the damn program constantly freezes up and cannot even update/fully install my games without a hard re-start via process hacker/Task Manager!
(snip)
Bugfixes for freezes are coming in next update 1.2.7 AKA bug hunting. :) I hope it will resolve your issue.

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Philby: (snip)
It didn't delete all the files or do proper un-installs, it seems to have just removed them from the installed list. How can I repair or re-install to the same existing location and import my games which are still there? (snip)
Install GOG Galaxy, then try to use Scan&Import method (top-left GOG logo -> Scan & Import ; or your game view -> MORE -> manage installation -> import folder) to import your games. If it's a success, you can try Veryfy & Repair (game view -> MORE -> manage installation -> Verify/Repair).

If the games won't import for you - go to your library and install them and override your games locations.
I recommend to backup those games saves just in case.

Next time you can contact our support for that. :)
Post edited May 17, 2017 by Johny.
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Johny.: Bugfixes for freezes are coming in next update 1.2.7 AKA bug hunting. :) I hope it will resolve your issue.
Nice this sounds good, was wondering why the update was taking longer than usual... suppose getting an ETA would be a little to much though. :P
Hi i would like to report a new bug I just experienced , using Galaxy 1.2.6 . it loads up fine but after sitting idle for a while it says its not responding and I have to ctl-alt-del and close it that way. I am using windows 8.1 and is fully updated.
I see that your working on bug fixes for freezes on next update!
Post edited May 17, 2017 by Greywolf234