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Hello. I'm having this issue with gog galaxy. Every time I start up the program I get this error "libgcc_s_dw2-1.dll not found" though galaxy will still load and work fine. I've scoured the internet and cannot find a solution.
I could use some help:D
Contact support.
Don't forget to report it at mantis.gog.com
Instructions here:
https://www.gog.com/forum/general/gog_galaxy_beta_2

Quote:
Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
Post edited April 28, 2016 by omega64
Did you try simply reinstalling? It often fixes DLL errors.

Whatever you do, don't use sites offerint DLL files for direct download. Those files contain code that can be executed and not much is stopping people from uploading viruses that pose as a legit DLL library.
I think that is linked to the C++ redistributables?!

You might want to repair/install the C++ redist and if that fails, update the C++ redist through the Windows Update manually (no, do not ever use automatic updates on Windows, unless you want to be forcefully upgraded to Windows 10:))
avatar
Feallan: Did you try simply reinstalling? It often fixes DLL errors.

Whatever you do, don't use sites offerint DLL files for direct download. Those files contain code that can be executed and not much is stopping people from uploading viruses that pose as a legit DLL library.
Yes tried reinstalling, tried repairing C++, nothing.
Contacting support does nothing.
This is my only option.
avatar
omega64: Don't forget to report it at mantis.gog.com
Instructions here:
https://www.gog.com/forum/general/gog_galaxy_beta_2

Quote:
Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
Support doesn't help, at ALL. Just bot responses.
Post edited April 28, 2016 by Brothan
avatar
Feallan: Did you try simply reinstalling? It often fixes DLL errors.

Whatever you do, don't use sites offerint DLL files for direct download. Those files contain code that can be executed and not much is stopping people from uploading viruses that pose as a legit DLL library.
avatar
Brothan: Yes tried reinstalling, tried repairing C++, nothing.
Contacting support does nothing.
This is my only option.
avatar
omega64: Don't forget to report it at mantis.gog.com
Instructions here:
https://www.gog.com/forum/general/gog_galaxy_beta_2

Quote:
Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
avatar
Brothan: Support doesn't help, at ALL. Just bot responses.
They will respond when they read it,give it time.
avatar
Brothan: Yes tried reinstalling, tried repairing C++, nothing.
Contacting support does nothing.
This is my only option.

Support doesn't help, at ALL. Just bot responses.
avatar
Tauto: They will respond when they read it,give it time.
I have, they respond with basic trouble shooting tips that don't help.Ie, uninstall and reinstall galaxy, install this C++ version, everything I have done but doesn't help.
Support never helps and I have to rely on help from people in the forums.
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Tauto: They will respond when they read it,give it time.
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Brothan: I have, they respond with basic trouble shooting tips that don't help.Ie, uninstall and reinstall galaxy, install this C++ version, everything I have done but doesn't help.
Support never helps and I have to rely on help from people in the forums.
Okay maybe you need to yell a bit louder,besides they are only humans.
avatar
Feallan: Did you try simply reinstalling? It often fixes DLL errors.

Whatever you do, don't use sites offerint DLL files for direct download. Those files contain code that can be executed and not much is stopping people from uploading viruses that pose as a legit DLL library.
avatar
Brothan: Yes tried reinstalling, tried repairing C++, nothing.
Contacting support does nothing.
This is my only option.
avatar
omega64: Don't forget to report it at mantis.gog.com
Instructions here:
https://www.gog.com/forum/general/gog_galaxy_beta_2

Quote:
Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
avatar
Brothan: Support doesn't help, at ALL. Just bot responses.
I'm surprised you're getting this error at all. Libgcc is a Linux library and the file which Galaxy says is missing generally seems to be using only in Windows ports of Linux programs, which Galaxy is not (?).

I searched my computer for this file and it is ONLY present in C:\Program Files\GIMP 2\32\bin. Not in system32, not the Galaxy folder.

The version of GIMP I have installed is GIMP 2.8.14 (windows 64 bit). What you can try doing is installing this version (or any newer, assuming they contain this file) and then copying the file you're missing to the folder when your GOG Galaxy .exe is present, or if it doesn't help, C:\Windows\system32. This way is more hassle, but much safer than downloading just a random .dll from internet.

If this works, this is a band-aid solution, as this problem shouldn't be present at all, but you can try.