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BUG REPORTING: Please use http://mantis.gog.com

Always attach your logs when reporting bugs. You can find them at:
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On MacOSX: /Users/Shared/GOG.com/Galaxy/Logs


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Hi, everyone!

The Galaxy team is hard at work to bring you the Client application that will let you manage your GOG.com games library more conveniently. We’d love for the initial release experience to be as smooth and streamlined as possible for everyone, but releasing an app of this scope is no easy feat.

But before we jump in and hand out the alpha Client, we’d like to set some ground rules.

1) The key word here is ‘alpha’, which means that this is not the final app and not all functionalities are present. The purpose of this test is to evaluate the core tech in the Client on a wider set of computer configurations than what we can locally test on, so only core features are included. Below I will post a detailed list of what is present and what we plan to add in future releases.

2) Alpha also means that you can encounter some unexpected issues. If you have a metered connection (a bandwidth cap or payments per bandwidth used) or you’re currently playing and can’t afford a loss of game time, this might not be for you. In other words, if you want to avoid potential problems with the alpha Client, simply wait for the final release.

3) Please, please, please refrain from posting screenshots, reviews or first impressions, both on our forums or elsewhere, as this is not the final product and many changes will still be made.

If you’ve read all of the above proceed to the signup page: http://www.gog.com/galaxy/alpha

We will be sending out invitations in batches (along with some more info on how to install the client and report bugs), so not everyone will receive one right away.
Post edited May 02, 2015 by Destro
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Hi everyone,

we've released the 0.7 version a couple of minutes ago, here's the changelog:

- Back/Forward navigation in the Store section
- Import Folder - it is now possible to import a game which is not compatible with the client, by clicking the game in the Library section and choosing ‘Import Folder’ from the More dropdown
- Startup page option - it is now possible to decide if the client should start on LIBRARY page, STORE page, or continue previous session
- Search option - you can press enter in the search field to continue searching in the Store
- Option to Show Game Folder added to MORE menu
- New sidebar sorting options (sort by name)
- External links will now be forwarded to the system browser
- Wishlist option added to the LIBRARY menu
- Community option in the STORE menu
- Forum Replies option in the ACCOUNT menu
- Option to keep saves, when uninstalling a game
- Windows: starting the client when another instance is already running should now open the running instance (rather than displaying error message)
- Improved ‘Last Played’ information, which should now show the time of the user stopped playing the game, rather than started playing the game
- Fixed uninstallation issues on Windows
- Fixed an issue which prevented using Paypal, when buying a game
- Fixed an issue which prevented from displaying Terms and Agreements when registering new account
- Fixed some issues when installing and uninstalling DLCs
- Bugfix: client will now not allow dragging elements onto its window
- Fixed memory leaks, causing to crash the application when downloading lots of games
- Fixed a bug which was causing the client to crash on exit
- Fixed an issue, which sometimes caused the client to duplicate the news on game view
Post edited May 01, 2015 by Destro
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HOW TO IMPORT EXISTING GAMES INSTALLATIONS INTO GALAXY

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library, then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Post edited May 01, 2015 by Destro
Sounds like a far better option than downloading 15gb again. I'll give it a go right now. Will report back.
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BKGaming: *Important if you don't want duplicate start menu items and probably wrong registry info.
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JMich: Wouldn't it also work if you renamed the folder, then ran the shortcuts once to identify the new place (or manually fix them)?
Probably, but I'm the type of person I rather have a clean install myself. But yea could probably skip doing that and be fine. Galaxy will create it's own new shortcuts when it re-installs the game. You just have another set of dead shortcuts that you would need to remove from the old install to get rid of them.

I can also tell you how to get the folder names if anyone needs that... little bit involved but it's not to hard.
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HeDanny: Sounds like a far better option than downloading 15gb again. I'll give it a go right now. Will report back.
You will have like a 400 - 500 MB patch if I remember right. :P
Post edited March 31, 2015 by BKGaming
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BKGaming: Galaxy will create it's own new shortcuts when it re-installs the game. You just have another set of dead shortcuts that you would need to remove from the old install to get rid of them.
I was just about to mention this. I went to uninstall the witcher and just noticed I now have two versions of "XIII" in my Program and Features list. urgh.. Has this been noted as a bug?

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BKGaming: I can also tell you how to get the folder names if anyone needs that... little bit involved but it's not to hard.
From the galaxy cashe, right? I also just noticed that, despite cancelling the install. Twice. The cache files are still there, and appear to be the full 15gb in properties, despite knowing I only downloaded less than 100mb each time. That is... curious.

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BKGaming: You will have like a 400 - 500 MB patch if I remember right. :P
WHoly.. seriously? Thats still pretty significant "gog compatibility patch". But still far better than 15gb. Thanks for the warning!
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HeDanny: and appear to be the full 15gb in properties, despite knowing I only downloaded less than 100mb each time. That is... curious.
Galaxy precaches the files to reduce fragmentation and to prevent lacking free space while downloading. If you do open the files, you'll see they are full of null characters, aka empty content.
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rmihaif: Thanks for your reply and sorry for being opaque but I don't think I know what you mean by "launcher". I don't have AvP installed anymore, I uninstalled it after trying out the multiplayer test. Is this launcher a separate application/entry in the installed program list in Windows that I also need to uninstall?
What you got with AvP wasn't the Galaxy Client, just a barebones launcher made to enable multiplayer in AvP and other games. So, if you have just that installed, it won't do anything by itself. The Client is only available to alpha testers, as per the OP.

For my part, I've had no problem installing the client over the AvP launcher. The two programs were designed, I believe, to overwrite each other for a seamless transition. If that's not the case for you, assuming you're a tester, I'd suggest going to the Control Panel and checking if anything named Galaxy Launcher, Galaxy Client, GOG Galaxy, AvP Classic 2000, or similarly is still listed among the installed programs, then uninstall it from there. To make sure, go to Program Files and check if there's still folders and files for "GalaxyClient". Once that has been removed, try installing the Client alpha. Get the latest version from your library, to be sure. If the problem still persists, you'll need to submit a report on mantis.gog.com
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rodrolliv: I have a similar problem to rmihaif's, already posted in the mantis, that Galaxy won't launch. I now wonder if it may be caused by the same game, so I too am interested in knowing how to completely remove any trace of AvP, its launcher and whatnot.
Check if any of that is helpful to you.
Post edited March 31, 2015 by Spinorial
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HeDanny: WHoly.. seriously? Thats still pretty significant "gog compatibility patch". But still far better than 15gb. Thanks for the warning!
For some reason Galaxy took over 15 minutes to check the files. I have no idea how much download that used. I thought it had b0rked as it showed no feedback during this process at all. Just now the "installing" tab updated. It is downloading an extra 680mb. While pretty significant, it is much better than 15gb, just to get my GOG game into the GOG Client.

Of course, Alpha. So no worries.
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HeDanny: Sounds like a far better option than downloading 15gb again. I'll give it a go right now. Will report back.
I've done some testing with these scenarios, so here's what I generally do if I have a pre-installed game that I want to import into Galaxy (once I see it listed in my Galaxy library):

1.Move the entire game folder, temporarily, to a neutral place on your HDD partition. The root should be fine, unless it was there to begin with (weird :/)
2. Make a new folder with the same name where the old one was (it's our fake installation), move the "unins" files from the original folder to this one.
2.b) Optionally, you can do the same with any other GOG "service files", i.e. ones that aren't part of the game itself. Examples would be GameuxInstallHelper.dll, Support.ico, or the Game's shortcut.
3. Run the uninstaller from the start menu or Control Panel or the folder itself. It should remove the fake installation, along with its old registry entries and shortcuts.
4. Next move the original game folder (with all the game data) to where Galaxy installs its games.
5. Run Galaxy and try to install the game in question. If it begins downloading things, cancel it. You'll need to rename the game folder to match its new Galaxy name. I gather you've figured out how to do it from the cache yourself.
6. If it sees the old installation, it should start a lot of disk-scratching. That's normal and means it's going over the files, checking that they're the right ones. It may update a few, or many, as the case may be. Once it's done that, it will proceed to install any redistributables, shortcuts, and registry information that the game needs.

That should be enough to import your installer game into Galaxy. Hope I didn't just bore you with stuff you already knew ;)
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HeDanny: For some reason Galaxy took over 15 minutes to check the files. I have no idea how much download that used. I thought it had b0rked as it showed no feedback during this process at all. Just now the "installing" tab updated. It is downloading an extra 680mb. While pretty significant, it is much better than 15gb, just to get my GOG game into the GOG Client.

Of course, Alpha. So no worries.
Yep, that's the normal "import" response. Checking 15 GB worth of data takes a while ;) Congrats on the successful procedure!
Post edited March 31, 2015 by Spinorial
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HeDanny: From the galaxy cashe, right? I also just noticed that, despite cancelling the install. Twice. The cache files are still there, and appear to be the full 15gb in properties, despite knowing I only downloaded less than 100mb each time. That is... curious.
Nah, basically what I do is start the download, if I see it's re-downloading the entire game I cancel then look in ProgramData > GOG.com > Galaxy > Logs > GalaxyClient.txt

At the bottom you can normally find info for what folder Galaxy was looking for which is the name you need to use. This seems to work for most games, though a few smaller games like System Shock 2 and Stronghold Crusader want to download almost all of the original game again. Larger games though, I never done more than say 600 MB - 1GB at the most.

A lot of games are simply a small 2 MB patch or so though...

EDIT: I'm not sure if this works anymore after latest updates, having trouble finding folder names now. :/
Post edited April 05, 2015 by BKGaming
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Spinorial: What you got with AvP wasn't the Galaxy Client, just a barebones launcher made to enable multiplayer in AvP and other games. So, if you have just that installed, it won't do anything by itself. The Client is only available to alpha testers, as per the OP.

For my part, I've had no problem installing the client over the AvP launcher. The two programs were designed, I believe, to overwrite each other for a seamless transition. If that's not the case for you, assuming you're a tester, I'd suggest going to the Control Panel and checking if anything named Galaxy Launcher, Galaxy Client, GOG Galaxy, AvP Classic 2000, or similarly is still listed among the installed programs, then uninstall it from there. To make sure, go to Program Files and check if there's still folders and files for "GalaxyClient". Once that has been removed, try installing the Client alpha. Get the latest version from your library, to be sure. If the problem still persists, you'll need to submit a report on mantis.gog.com
Check if any of that is helpful to you.
Thanks. Unfortunately, that didn't work for me, hope it does for rmihaif.
I'm so un-hyped about Galaxy, after GOG said that they won't allow managing standalone installers through it :' (

(edited for more clarity)
Post edited March 31, 2015 by phaolo
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phaolo: I'm so un-hyped about Galaxy, after GOG said that they won't manage standalone installers :' (
I think you may have read that wrong, as I did myself. What they said was that the Galaxy Client would not automatically keep installers up to date. There is no way to do that even now. I was looking forward to this functionality myself. Alas it looks like it is not to be.

Stand alone installers will still be available for all games. At least that has been there stance up to even a few days ago in this thread.
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HeDanny: I think you may have read that wrong [..]
the Galaxy Client would not automatically keep installers up to date[..]
Stand alone installers will still be available for all games[..]
Uh? No, you misunderstood me. I was just talking about Galaxy.
We won't be able to manage (= update, install) standalones through it.
So, for me it's useless, because it won't grant automatic backups.

EDIT: maybe not 100% useless, if it will still allow some multiplayer, but way less good.
Post edited March 31, 2015 by phaolo
Hey!

I'm a Galaxy alpha tester. On Thursday I tried installing the game with the Galaxy client, but couldn't.

After trying to download the game about 4 times, eventually I succeeded in getting all the files, but the client wouldn't install. So I installed the .exe manually. It was successfully.

Unfortunately, the client wouldn't recognize a GOG game that was installed that way.

Is there a way of making the Galaxy client register the game, without removing it?

Thank you.
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icel: Hey!

I'm a Galaxy alpha tester. On Thursday I tried installing the game with the Galaxy client, but couldn't.

After trying to download the game about 4 times, eventually I succeeded in getting all the files, but the client wouldn't install. So I installed the .exe manually. It was successfully.

Unfortunately, the client wouldn't recognize a GOG game that was installed that way.

Is there a way of making the Galaxy client register the game, without removing it?

Thank you.
Could you please upload your logs, together with a bit more detailed description / steps to reproduce the problem, as a ticket to http://mantis.gog.com? It's virtually impossible to say what was wrong what was the cause of your problems without looking deeper into it - it can be connection issues, it can be Client bug and it can be specific game not being compatible with the Client...

Would be good if you could try installing few more games using INSTALL button, noting down what went wrong / what kind of issues were you experiencing and uploading these logs as well (if you have any troubles with downloading games using out website, please do note it in mantis as well)
Post edited March 31, 2015 by Destro
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realkman666: It's not optional if it gets installed against your will.
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Fallen_Zen: Even if it was so, you can uninstall it anytime and still use your games without it. So it is not DRM.
When you release Galaxy I hope you also release a Galaxy remover that cleans up every trace of galaxy on the HDD and in the registry.
Post edited March 31, 2015 by LosT_SouL_VL