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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 14, 2015
avatar
Lebostein: I can't install games with the galaxy 1.0.1.912 Mac OS. "Out of disk space" but I have 40 GB free and I want to install a 0.5 GB game...
I've reported this as bug ID 0001818 here, maybe you can append your comment to that bug report, too? I hope this will get developer attention and a fix soon, because it is a big blocker bug!
Posted May 15, 2015
I just installed the galaxy client, it is showing version 1.01.917.

Whenever I open it, it pops up "gog galaxy is updating" (50mb download).

After closing the application (btw I'd like a one click close IN THE APP not my taskbar) and trying to open it again I get either another 50mb download or a 2.9mb download that is followed by a "there was a problem updating, you can always get the latest version from gog.com/galaxy".

I have my antivirus off, set the client (and all other exe's in the gog galaxy install folder) to run as an admin, and still get the issue.
Attachments:
gogupdate50mb_2.jpg (35 Kb)
gogupdate29mb_1.jpg (13 Kb)
Posted May 15, 2015
One of my installed (directly by Galaxy) games continues to state "Not Yet Played" despite playing it several times now
- Namely Saints Row 2

I've only a handful of other games installed or imported but all those other ones (in both situations) correctly display information regarding when last played. it's just Saints Row 2 that has this problem (so far) for me

(Admittedly this is a very minor, almost non-problem) but thought it might help to let the team know
I checked the list of known bugs in the OP but disclaimer - I haven't trawled through the other 41 pages of this thread to check whether anyone else posted anything similar (particularly as it's midnight and I need to be up early tomorrow)
Post edited May 15, 2015 by E_Dreamer
Posted May 15, 2015
avatar
expansionsss: I just installed the galaxy client, it is showing version 1.01.917.

Whenever I open it, it pops up "gog galaxy is updating" (50mb download).

After closing the application (btw I'd like a one click close IN THE APP not my taskbar) and trying to open it again I get either another 50mb download or a 2.9mb download that is followed by a "there was a problem updating, you can always get the latest version from gog.com/galaxy".

I have my antivirus off, set the client (and all other exe's in the gog galaxy install folder) to run as an admin, and still get the issue.
The latest version of Galaxy is 1.0.1.917 but you may still missing something. Try forcing update manually. Close the client (make sure is actually closed, not minimized in try) and with command line:

%ALLUSERSPROFILE%\GOG.com\Galaxy\redists\galaxyupdater.exe /clientUpdatePath="%PROGRAMFILES(X86)%\GalaxyClient" /redistUpdatePath="%ALLUSERSPROFILE%\GOG.com\Galaxy\redists" /reportToService /updateClient /updateRedist
Post edited May 15, 2015 by mike_cesara
Posted May 15, 2015
avatar
mike_cesara: The latest version of Galaxy is 1.0.1.917 but you may still missing something. Try forcing update manually. Close the client (make sure is actually closed, not minimized in try) and with command line:
I had a file permissions issue (that I thought I had resolved years ago). I have it working now, and its unrelated to gog galaxy, but still "unresolved". It has caused some extreme frustration over the years. Long story short, I (as the only user and admin) randomly lose file permissions to files/folders, even after using multiple fixes from ms support, 3rd party app permission fixer programs, manually changing user permissions, etc etc. The only thing I haven't tried (due to laziness and annoyance) is completely reinstalling win7.

Thanks for the help anyways. Is there any quick place I can see the most current version available?
Posted May 15, 2015
I just updated to latest version and I noticed it changed my default install location from D:\GOG Games to C:\GOG Games

Just thought I'd give a heads up.
Post edited May 15, 2015 by andrewabc
Posted May 15, 2015
avatar
mike_cesara: The latest version of Galaxy is 1.0.1.917 but you may still missing something. Try forcing update manually. Close the client (make sure is actually closed, not minimized in try) and with command line:
avatar
expansionsss: I had a file permissions issue (that I thought I had resolved years ago). I have it working now, and its unrelated to gog galaxy, but still "unresolved". It has caused some extreme frustration over the years. Long story short, I (as the only user and admin) randomly lose file permissions to files/folders, even after using multiple fixes from ms support, 3rd party app permission fixer programs, manually changing user permissions, etc etc. The only thing I haven't tried (due to laziness and annoyance) is completely reinstalling win7.

Thanks for the help anyways. Is there any quick place I can see the most current version available?
I think I had similar problem once, came with some ms update. Could be .net, but can't be sure now.. Personally I have plenty of serivces, DEP and any other functions set to off and sytem works without even one crash for about two years now. Sometimes without restart for weeks.
If you looking for detailed informations about current version, everytime you force update check in:

%ALLUSERSPROFILE%\GOG.com\Galaxy\logs\GalaxyUpdater.log
Posted May 15, 2015
Still want confirmation that copying an entire folder structure of Witcher 3 after preloading through Galaxy will still work now that I've pointed Galaxy to it. When I started to download the game, all folders were on default as it was the first download I did through Galaxy. I changed the options mid-download so that the install directory would be my S: (SSD) drive but it still installed it on the default drive...

I don't want to have to download the entire game again.. it's a shame that the installer is not kept as a backup. It would make sense to me to have an option to not delete the installer when it is downloaded by Galaxy, so you have a backup in case of stuff like this or so you can burn it to a disc or something.

So will my copied version work?
Posted May 15, 2015
Is there a way to take screenshots, like in steam you can just press F12. nice and convenient
Posted May 15, 2015
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bulldog0890: Is there a way to take screenshots, like in steam you can just press F12. nice and convenient
Agreed.
Posted May 15, 2015
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bulldog0890: Is there a way to take screenshots, like in steam you can just press F12. nice and convenient
avatar
dewritos: Agreed.
i was asking if its possible... i guess not
Posted May 15, 2015
Hi, I'm living in China so I'm not sure if this is a problem on your end or mine. The Chinese internet can be notoriously bad. In fact for a while your site was barely accessible and I was unable to download any of my games, even with your autodownloader.

Anyways...

I downloaded the GOG galaxy client and when I start up it tells me I need to update Galaxy. Okay.

The update is small (2 mb maybe) I get up to 1 mb and then it gives me an error message and tells me to download the full client from the main Galaxy page. It doesn't seem like that would help because I've downloaded Galaxy very recently.

Thankfully I can still download games (which is why I went ahead and purchased Wild Hunt). Just wondering if this is a known error, a China problem or what.
Posted May 15, 2015
- pausing downloads or throttling max download speed is not yet possible

This right here is still not working. WTF!
That should never have been an issue right from the release.
Nothing like trying to download the witcher 3, getting part way, and then it fails. Fking cool.
Just bring back the GOG.com Downloader.
Posted May 15, 2015
I tried to install Heroes of Might and Magic V: Hammers of Fate, and about halfway through, I got the blue screen of death and now my computer won't start. Did GOG break anyone else's computer?

Yes I entered a report at mantis.gog

After about 10 restarts, my computer seems to have shaken off whatever gog galaxy did to it. I promptly uninstalled gog galaxy, and I'm not sure I will be using it again, even after it passes beta.

When will gog downloader work again?
Post edited May 15, 2015 by iLiVeInAbOx
Posted May 15, 2015
Will they fix the download speeds on Galaxy? lets take Terraria the game is around 104mb and takes like 30 seconds to download from the site for me and if I use Galaxy it takes around 8 to 7 minutes... odd speeds going on


lol anything 4gb and above I just download from the site cause the client take forever :( Please fix DL speed soon GOG.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)