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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 14, 2015
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skeletonbow: Ouch, that's going to bite me in the ass potentially. My C: is my SSD which I reserve for specific things and games aren't one of them. It has very little space left on it varying between 1-4GB on any given day and I put all my game downloads, installations etc. on my E: and F: hard disks. If Galaxy is temporarily downloading to C: before moving files elsewhere it's going to end up filling my SSD and causing a problem eventually I imagine. I'll have to investigate this more and if it is doing that I'll have to move the temp directory it uses onto somewhere on my E: drive and set up a junction point on C: to point to E: to "fix" it. :)

Thanks for the warning though, I've been using Galaxy client for a few months now lightly testing mostly small games but I have had some failures and it could be due to something like C: filling. I definitely need to investigate more deeply.
You can manually set where Galaxy utilizes the temp directory for downloads under the Galaxy settings. So if change this to another hard-drive before downloading again, you should be okay.
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skeletonbow: Any idea what was fixed? I had a look and couldn't find a changelog in Galaxy or the site etc. I had tonnes of problems with Warband personally so if it's updated I'm hoping some/all of the issues have been fixed as I *loved* Mount and Blade and everyone says Warband is better, but I had tonnes of problems with it which was very disappointing. Fingers crossed!
Issues it had with Galaxy apparently, before today's patch installation resulted in being broken every time... was able to install though after the patch.
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skeletonbow: Ouch, that's going to bite me in the ass potentially. My C: is my SSD which I reserve for specific things and games aren't one of them. It has very little space left on it varying between 1-4GB on any given day and I put all my game downloads, installations etc. on my E: and F: hard disks. If Galaxy is temporarily downloading to C: before moving files elsewhere it's going to end up filling my SSD and causing a problem eventually I imagine. I'll have to investigate this more and if it is doing that I'll have to move the temp directory it uses onto somewhere on my E: drive and set up a junction point on C: to point to E: to "fix" it. :)

Thanks for the warning though, I've been using Galaxy client for a few months now lightly testing mostly small games but I have had some failures and it could be due to something like C: filling. I definitely need to investigate more deeply.
Actually I take that back, while you can change the temp directory for downloads, Galaxy places a lot of crap in ProgramData - > GOG.com which I assume will always be on C: (perhaps not if installed outside of C: not sure), if so... your going to run into issues. Mine is at nearly 3GB with 80+ games installed. You may want to check that out.
Post edited May 14, 2015 by BKGaming
Posted May 14, 2015
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GabeCube: Is there a way to share Wishlists with other people? I tried posting the link that appears on my Wishlist page but everyone tells me they are getting a 404 page... so I guess it just work if the owner is the one logged in?

Is this normal behavior? I mean, one would THINK a wishlist would be shareable, right?
Yes, this is normal behaviour and yes, the wishlist is sharable.

Go to your privacy settings to set your wishlist to be readable either by nobody, friends or anybody. In the first case the link will always give a 404, in the second case the link will show your wishlist if the user is logged in and you have confirmed their friend request (or the other way round) otherwise it will show a 404, in the third case the link will always show your wishlist.

The default is to share with friends so it works as expected.
Posted May 14, 2015
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BKGaming: You can manually set where Galaxy utilizes the temp directory for downloads under the Galaxy settings. So if change this to another hard-drive before downloading again, you should be okay.
Issues it had with Galaxy apparently, before today's patch installation resulted in being broken every time... was able to install though after the patch.
Actually I take that back, while you can change the temp directory for downloads, Galaxy places a lot of crap in ProgramData - > GOG.com which I assume will always be on C: (perhaps not if installed outside of C: not sure), if so... your going to run into issues. Mine is at nearly 3GB with 80+ games installed. You may want to check that out.
Ah, in that case the problem shouldn't affect me as I changed all 3 of the directories to be not on C: already. Galaxy itself is installed on C: and puts its logs and stuff on C: but I'm hoping the amount of space it uses is in the 200MB or less range. I dunno how big ProgramData gets but I'll have to check that also. If it grows over time in any substantial way I'll have to uninstall it and reinstall it on E: if the option is there, or use a junction point or symlink trick or some other hackery. Either way, I will prevail! :)
Posted May 14, 2015
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BKGaming: You can manually set where Galaxy utilizes the temp directory for downloads under the Galaxy settings. So if change this to another hard-drive before downloading again, you should be okay.
Issues it had with Galaxy apparently, before today's patch installation resulted in being broken every time... was able to install though after the patch.
Actually I take that back, while you can change the temp directory for downloads, Galaxy places a lot of crap in ProgramData - > GOG.com which I assume will always be on C: (perhaps not if installed outside of C: not sure), if so... your going to run into issues. Mine is at nearly 3GB with 80+ games installed. You may want to check that out.
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skeletonbow: Ah, in that case the problem shouldn't affect me as I changed all 3 of the directories to be not on C: already. Galaxy itself is installed on C: and puts its logs and stuff on C: but I'm hoping the amount of space it uses is in the 200MB or less range. I dunno how big ProgramData gets but I'll have to check that also. If it grows over time in any substantial way I'll have to uninstall it and reinstall it on E: if the option is there, or use a junction point or symlink trick or some other hackery. Either way, I will prevail! :)
Yea it grows as you install more games by the looks of it...
Posted May 14, 2015
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BKGaming: Yea it grows as you install more games by the looks of it...
Yeah, I just checked and the GOG dir on C:\ProgramData is 500MB which is not currently a problem but will absolutely become one if I let it keep growing. If there's no way to move where it stores that data around via configuration, then I'm definitely going to have to use a junction point but that's not a big deal for me really, I do that with a number of other applications already. It's very self-empowering! :)
Posted May 14, 2015
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BKGaming: Yea it grows as you install more games by the looks of it...
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skeletonbow: Yeah, I just checked and the GOG dir on C:\ProgramData is 500MB which is not currently a problem but will absolutely become one if I let it keep growing. If there's no way to move where it stores that data around via configuration, then I'm definitely going to have to use a junction point but that's not a big deal for me really, I do that with a number of other applications already. It's very self-empowering! :)
Lol, as long as you can find a solution.. that is really what matters. xD
Posted May 14, 2015
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Gibush: This has probably been gone over, but question.

I pointed GOG Galaxy to my old (non-Galaxy) installation of The Witcher: Enhanced Edition. It detected it and started apparently reinstalling (I assume that's what the OP means by "overwriting files".

But it's only 6gb. Does GOG Galaxy only install one language, as in English? Because that'd be useful, actually. I remember the alternate voices taking up quite a few GBs in the original installation.
I don't remember exactly how it works for The Witcher, but if under MORE -> CONFIGURE you can see a language selector (it's disabled during install / update process) then it's exactly what you're saying.

It works the same way for The Witcher 3 - by defauly it installs English only voiceovers (and all subtitles), but with the picker you can install additional voice-over. Later on we will add pre-config window at the start of installation so you will be able to pick the language up front.
Posted May 14, 2015
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BKGaming: Lol, as long as you can find a solution.. that is really what matters. xD
Yep, it's probably more of a corner-case scenario too rather than one many will encounter as a % of users I imagine. :) I'm a little forgiving about such things though too as my mind thinks in terms of filesystem heirarchy layout in Linux/UNIX where such things would be dumped somewhere under /var either on the root partition or some submounted partition of that, and ultimately Windows has such capabilities too even though almost nobody uses it. ;oP

ULTIMATELY though, I really really really really really really REALLY need a bigger SSD drive. I thought 120Gb would be huge compared to what I was used to when I built this machine but holy crap did I ever underestimate how massive modern games and other software are, especially DAW and other audio production software. Holy crapsticks batman! I don't even know what that means! I totally need a 240-480+GB SSD that doesn't suck for a good price though one of these days... :)
Posted May 14, 2015
I have some problems with galaxy:

I manage the folders manually and pointed galaxy to my gog download folder
where I save the installers with the old gog downloader.
When I download a game again via the more>download extras optoin in galaxy it is downloading
everything again and is not checking the files which are already there. The old gog downloader
checked the existing files and was downloading only new files.

When I download a game via the more>download extras and I want to install
it later with galaxy it is downloading the game again. Is it not possible to install a game
offline with the install button in galaxy?
Posted May 14, 2015
Been continuing to try and install Galaxy, but all I get now when try to launch it is an error:

GOG Galaxy Error
Essential components needed to start GOG Galaxy are missing. Please reinstall the application.

Been trying different things but nothing seems to work.
Post edited May 14, 2015 by Segelbranth09
Posted May 14, 2015
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plumeharry: I have some problems with galaxy:

I manage the folders manually and pointed galaxy to my gog download folder
where I save the installers with the old gog downloader.
When I download a game again via the more>download extras optoin in galaxy it is downloading
everything again and is not checking the files which are already there. The old gog downloader
checked the existing files and was downloading only new files.

When I download a game via the more>download extras and I want to install
it later with galaxy it is downloading the game again. Is it not possible to install a game
offline with the install button in galaxy?
It appears that the client may not do a hash comparison on any local files already present but rather appears to do a direct download always even if the files already exist locally. Also, all installation is via the network right now because that is what they want to stress test to fix bugs in right now to make sure it is ready when they release it.

These are both something that is incomplete in the beta release currently but which hopefully GOG will improve and address in future builds before the product is officially released. Hopefully the option will be added to install from a local dir containing the installer backups at some point. I know that will end up being my preferred method of installation. I'll download all things to back up locally, install from my backup and then Galaxy can do its network sync to ensure the latest version is present (unless I disable it). At least that's how I hope it ends up in the end. If not, I'll probably do my installation from my local backups outside of Galaxy then import them into Galaxy but it'd sure be convenient to do all of that within the client in a nice easy to configure way. :) Just a minor detail though to sort out along the way...
Posted May 14, 2015
Hi folks

There seems to be a major issue with the "Manage" -> "Import Folder" procedure, in that required files are downloaded multiple times for different games.

For example, in the attached screenshots, you can see that Direct X and MSVC2005 have been DL'ed twice, once as part of the NWN2 download and then again for the Risen download.

Not only is this time consuming, but is a concern for those of us that have data cap restrictions for our broadband.

I don't believe required files are DL'ed when going through the GOG Downloader app, so this appears to be isolated to the GOG Galaxy functionality.

Can this please be looked at?

Thanks.
Attachments:
gg_nwn2.png (8 Kb)
gg_ris.png (6 Kb)
Posted May 14, 2015
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Segelbranth09: Been continuing to try and install Galaxy, but all I get now when try to launch it is an error:

GOG Galaxy Error
Essential components needed to start GOG Galaxy are missing. Please reinstall the application.

Been trying different things but nothing seems to work.
This has been answered before:
http://www.gog.com/forum/general/gog_galaxy_beta_starts_now_e5bf1/post925
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Goldbrand: Hi folks

There seems to be a major issue with the "Manage" -> "Import Folder" procedure, in that required files are downloaded multiple times for different games.

For example, in the attached screenshots, you can see that Direct X and MSVC2005 have been DL'ed twice, once as part of the NWN2 download and then again for the Risen download.

Not only is this time consuming, but is a concern for those of us that have data cap restrictions for our broadband.

I don't believe required files are DL'ed when going through the GOG Downloader app, so this appears to be isolated to the GOG Galaxy functionality.

Can this please be looked at?

Thanks.
I don't think that they'll change this. It's the same way this works on Steam and it's the same way it has worked before. In every GOG Installer you've downloaded through GOG downloader or manually there were the required redist packages contained - no matter if you already had installed them or not.
Post edited May 14, 2015 by MarkoH01
Posted May 14, 2015
Hi Mark

Thanks for the reply. I can confirm that this definitely did not happen previously.

I create a backup of my game installation folders so I know that the "redist" folder did not exist prior to activating the "Manage" -> "Import Folder" routine.

Please have a look at the attached screenshot. You can see the backup 7z archive on the right (created on 5 Apr 2014), which only has 2 folders in it, "bin" and "data". On the left you can see my current Risen installation folder, which has the "redist" folder that was DL'ed only a few hours ago.

Thanks.
Attachments:
gg_ris_backup.png (48 Kb)
Posted May 14, 2015
Galaxy keeps deleting installed games after updating itself. This sucks, as I had the whole 26G of Witcher 3 downloaded already, now it's all gone. WTF.

On a side note: I use a folder witin the Galaxy-Client to install games to (E:\GalaxyClient\Installed Games\)
If this is causing this issue FIX IT (please).
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)