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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 13, 2015
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Venom: !!! PLEASE READ BEFORE POSTING !!!

== KNOWN ISSUES ==
- pausing downloads or throttling max download speed is not yet possible
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lebowitz:
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kot0005: Aborting download removes the files completely. Now I have to re download 26.4gb of witcher 3.. I tried to save the files to a different location but gog galaxy still deletes them and does a fresh download. This is so broken.
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lebowitz: Abort means abort, what did you think would happen? Just use the gog downloader if your bandwidth is such a valuable resource. Alternatively, there's a bit of a workaround to pause downloads with Galaxy. If you close the client before the download is finished, you can launch the client later and verify the files, and it will resume where it left off.
Yeah I knmow abort is stopping but it shouldnt remove the files completely. Bndwidth not the issue its the speeds I get. Took me a day to download 24gb
Posted May 13, 2015
Gog galaxy client looking nice so far.
Posted May 13, 2015
I think many of us have this question:

If TW3 is downloaded via the website, then installed and added to the galaxy library, will it record game time and achievements?
Posted May 13, 2015
Gog galaxy is cool and good.
Posted May 13, 2015
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Krageesh: If I download the Witcher 3 installer, install it, then add the folder to GoG Galaxy, I get the same features as if I downloaded the game directly through Galaxy right? Auto-update, achievements and such.
Yes, exactly. :)
Posted May 13, 2015
You really should have waited for the website redesign 'till the beta of galaxy is over and it is going to be released. The current state is a complete mess IMHO.

1. Gifts are now under Orders&Settings and I first have to tick off the selections in a dropdown menu. (Usability Level: Beneath Hell).
2. Getting gog-downloader-links is a pain in the ass, everything seems to be just more clicks away.
3. "Pages" in the Library. Really? At least give me the side selection at the top and not only at the bottom.
4. "Dark"-Theme completely removed?
5. Little icons indication plattforms for the games missing now?
6. Instead of adding the "forum"-link on the game page additionally to the shelf page you now removed it there and put into this dropdown menu.
7. Everything now seems to be grey-in-grey. Missing icons indicating the filetype of a downloaded extra content are also missing.
8. Removed links to the store page for shelf games?

And I'm pretty sure i could add several entries to this list...

Please, before you decide to mess up your website again at least make it optional first until it is finished and not in an half-useable state.
Posted May 13, 2015
Just updated GOG Galaxy and all of my installed games were deleted from off my drive?

This happened whilst downloading a game which has since ceased downloading.

I'm getting a 'server problem' message next to the more tab.
Attachments:
galaxy.png (162 Kb)
Posted May 13, 2015
I've been trying to download TW3 for 2 days now from the (most up to date) Galaxy Beta and the downloads are PAINFULLY slow (often it just stops altogether). I have a 150Mbps connection, so it's not a bandwidth issue... if I download it direct from the GoG website, I can grab it pretty fast, so it seems it's an issue with the Galaxy Client. I know the Galaxy Client is downloading the uncompressed game directory and not the packaged installer files... maybe that's part of the problem, I don't know... but at the rate it's going now, I won't even make it for launch day with the Galaxy Client, so I may have to just use the installer files downloaded from the GoG site and import the folder into Galaxy.
Attachments:
capture2.png (5 Kb)
Posted May 13, 2015
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saluk: However, the mark of "winxp not supported" on the bug you filed (which you seem to have taken GREAT offense at) was less a communication to you, and more of a triage action. They only have enough time to look at so many bugs, and your specific bug had a TON of winxp related elements to it. Enough that while the bug on Win7 may be for the same reason, it may actually exist for a different reason. As someone who works in bug software like this, in a situation like yours I too would glance through the bug and immediately think "oh, this is a winxp issue". It's not immediately clear that it might not be.
I don't want to begin with the whole XP thing again - I never wanted it in the first place (and I am about to give up on XP so this won't be an issue in the future) but I was angry that I was brushed off so easy given all the time I tried to help THEM. But I know how the registry works and the "installed software" part in the two registrys work pretty much the same. So a professional should have noticed this. Also the fact that I told them that the first installed game is featured in the start menu as "The Witcher Enhanced Edition" and the imported as "The Witcher Enhanced Edition Director's Cut" should have ring a bell. I have programmed myself and if I try to check if an Entry already exists, I would ask the script if this specific entry DOES already exist. Given that the Galaxy version has a different name Galaxy thinks that this is not the case and makes another entry. This has absolutely nothing to do with XP at all.

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saluk: The terseness of the message in that bug has less to do with "telling you off" and more to do with "to future folks looking through the bug tracker, this is why I closed this bug and didn't look into it".
As I told before: there is no reason for the bug tracker to even have a drop down field for XP if they'll never look into a reported bug IF the user is using XP because they don't officially support it.

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saluk: File the bug for win7. Or don't. Perfectly fair to be done with galaxy if it's not going to be supported in the future for your OS, of course. But you are blowing up over a perceived sleight that didn't happen.
As I said above, I'll change to Win7 completely since my new PC I ordered a few days ago won't support XP anymore anyhow, so I might give Galaxy another chance if it's running MUCH better than it does now. However I will not file a support ticket again. If they care they have all the informations about the bug in my old report and now here in the thread. If they don't care then sometime soon they will receive a bug report by another user because the bug is reproducable and occurs every time. I for myself have just deleted the double entry out of the registry and can live with it. I like to help but if somebody don't want my help then there's no need for me to pursue this any further.
Posted May 13, 2015
My Witcher 2 Install keeps trying to update then fail due to "disk access problem" I can play the game just fine but have it constantly trying to update and fail is a bit of a nuisance. Any ideas as to why its doing this? all my other games are fine.
Posted May 13, 2015
Sorry for the dumb Q, but does the galaxy have a back up function or will you guys implement one?
Also if I download my game on my laptop, can I transfer it to my desktop without redownloading the whole thing over again? (this does work with Uplay, Origin and steam). I know DRM free is the answer but will gog galaxy recognize already installed games? For example you download the game at 1% (let it create some maps), then copy paste your 30gb Withcer 3 pre-load from your lappy to desktop, and will galaxy say ready to play/discovering installed files or something like that?

thanks

EDIT: I think I might have found me answer, though I couldn't find any back up function....(yet)

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Krageesh: If I download the Witcher 3 installer, install it, then add the folder to GoG Galaxy, I get the same features as if I downloaded the game directly through Galaxy right? Auto-update, achievements and such.
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Fallen_Zen: Yes, exactly. :)
Post edited May 13, 2015 by Zurvan7
Posted May 13, 2015
Any changelog about new Galaxy version? :)
Posted May 13, 2015
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Zurvan7: Sorry for the dumb Q, but does the galaxy have a back up function or will you guys implement one?
It hasn't but it is planned.

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Zurvan7: Also if I download my game on my laptop, can I transfer it to my desktop without redownloading the whole thing over again? (this does work with Uplay, Origin and steam). I know DRM free is the answer but will gog galaxy recognize already installed games? For example you download the game at 1% (let it create some maps), then copy paste your 30gb Withcer 3 pre-load from your lappy to desktop, and will galaxy say ready to play/discovering installed files or something like that?
Galaxy is able to import installed games so it should be fine with this I'd guess.
Posted May 13, 2015
I can't start the software after installation. Have tried every different exe. file, but nothing happens what-so-ever when I try to launch it. A loading "circle" at the mouse cursor appears for about 1 second, goes away and nothing more. The software doesn't appear in the Task manager meanwhile either, so it's not that it takes a long time to load or the software has frozen.

Now, since the client is optional there's no harm on my part, I just use the website as regular. But does anybody know if I can still download the old "gog downloader"? Can't find it.
Posted May 13, 2015
I was just looking through the first 300 posts or so in the General Discussion thread list today to get a mental picture of the overall signal to noise ratio. I have come to the conclusion that when GOG rolls out that new forum code with moderation controls of some sort that have the result of raising or burying certain threads "below your giveashit threshold", the S/N ratio is probably going to skyrocket methinks. :)
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This is my favourite topic
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)