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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 11, 2015
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RAZORLIGHT: reinstalled the Client and now it doesnt start anymore

Return code: -24 (Could not install service.).
uninstall, clear registry from everything Galaxy related and install again... it's a known bug
Post edited May 11, 2015 by cyboff
Posted May 11, 2015
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MarkoH01: Sorry to bother you again. But I just found out about something which I find quite amusing. We all know now that Galaxy is not officially supporting WinXP (which is old and dead and dangerous - yeah, I got it). But who can explain me what is written in the opening post?

"Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs "

Now I am laughing pretty loud, sorry guys, but Galaxy does not support XP but still stores its log in a specific folder? I don't think you have been thinking this through.
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Destro: Would it be better if instead we artificially blocked people from launching it on XP (even though it's perfectly possible)? Or making it forbidden to report to us any bugs from XP machines would be better... because "principles"? ;)

We're openly saying that we don't support development of the Client with XP in mind, so that you are aware if even it works for you somehow (it only works in XP SP3 32bit and has some issues on Vista), it might stop working in a few updates. If you however insist on trying to launch it in on any of these platforms and succeed, then have fun with it and we're happy to hear your feedback as well.
I'm surprised by the Vista issues honestly, been using the client since December with one major issue/crash... overall I can't believe how stable it's been. xD
Posted May 11, 2015
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taltamir: WindowsXP Is dead not because "microsoft said so", but because it really is dead.
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mvscot: Oh, I must have missed the magic time when all my old games that won't work on anything newer than XP suddenly did... :-)
What you missed is having the decency to read a post before replying to it.
As you might have noticed had you actually read the post in question, the person I was replying to made the CORRECT assertion that an OS is dead/alive based on marketshare, not arbitrary declarations.

his explicit argument is that its not dead in that people are still using it and that they will lose customers by not supporting it.
Except the statistics prove that very few people still use it (and shrinking).

As for a "magic time" when it stops working, there is nothing magic about it, old hardware breaks, new hardware does not have drivers for XP and as such doesn't work with it
Post edited May 11, 2015 by taltamir
Posted May 11, 2015
avatar
RAZORLIGHT: reinstalled the Client and now it doesnt start anymore

my log:

2015-05-11 19:30:57:426 [galaxy_client][Information]: Log started. Application version: 1.0.0.871 (2015-05-05 14:58).
2015-05-11 19:30:57:426 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-05-11 19:30:57:426 [galaxy_client][Information]: Resetting preferences to default values
2015-05-11 19:30:57:426 [galaxy_client][Error]: File does not exist or directory path was passed to Serializer::Deserialize ('C:\ProgramData\GOG.com\Galaxy\environment.json')
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting downloads path to C:\GOG Games\!Downloads\temp
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting storage path to C:\ProgramData\GOG.com\Galaxy\storage
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting library path to C:\GOG Games
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting support path to C:\ProgramData\GOG.com\Galaxy\support
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting run at startup setting to true
2015-05-11 19:30:57:441 [galaxy_client][Information]: Service is currently installed, but its executable file does not exist.
2015-05-11 19:30:57:472 [galaxy_client][Information]: Service GalaxyClientService.exe is already installed, installation is not needed at this time.
2015-05-11 19:30:57:472 [galaxy_client][Information]: Service deleted successfully
2015-05-11 19:30:57:613 [galaxy_client][Information]: Service DACL updated successfully
2015-05-11 19:30:57:613 [galaxy_client][Information]: Service GalaxyCommunication.exe installed
2015-05-11 19:30:57:613 [galaxy_client][Information]: Application initializer not allowing to continue execution. Return code: -24 (Could not install service.).
2015-05-11 19:31:32:541 [galaxy_client][Information]: Log started. Application version: 1.0.0.871 (2015-05-05 14:58).
2015-05-11 19:31:32:541 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-05-11 19:31:32:541 [galaxy_client][Information]: Resetting preferences to default values
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting downloads path to C:\GOG Games\!Downloads\temp
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting storage path to C:\ProgramData\GOG.com\Galaxy\storage
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting library path to C:\GOG Games
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting support path to C:\ProgramData\GOG.com\Galaxy\support
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting run at startup setting to true
2015-05-11 19:31:32:557 [galaxy_client][Information]: Service is currently installed, but its executable file does not exist.
2015-05-11 19:31:32:604 [galaxy_client][Information]: Service GalaxyClientService.exe is already installed, installation is not needed at this time.
2015-05-11 19:31:32:604 [galaxy_client][Information]: Service deleted successfully
2015-05-11 19:31:32:697 [galaxy_client][Information]: Service DACL updated successfully
2015-05-11 19:31:32:697 [galaxy_client][Information]: Service GalaxyCommunication.exe installed
2015-05-11 19:31:32:697 [galaxy_client][Information]: Application initializer not allowing to continue execution. Return code: -24 (Could not install service.).
Same problem...get message saying"Essential components needed to start GOG Galaxy are missing.Please reinstall the application. When I reinstall get same result.
Posted May 11, 2015
avatar
MarkoH01: Sorry to bother you again. But I just found out about something which I find quite amusing. We all know now that Galaxy is not officially supporting WinXP (which is old and dead and dangerous - yeah, I got it). But who can explain me what is written in the opening post?

"Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs "

Now I am laughing pretty loud, sorry guys, but Galaxy does not support XP but still stores its log in a specific folder? I don't think you have been thinking this through.
avatar
Destro: Would it be better if instead we artificially blocked people from launching it on XP (even though it's perfectly possible)? Or making it forbidden to report to us any bugs from XP machines would be better... because "principles"? ;)

We're openly saying that we don't support development of the Client with XP in mind, so that you are aware if even it works for you somehow (it only works in XP SP3 32bit and has some issues on Vista), it might stop working in a few updates. If you however insist on trying to launch it in on any of these platforms and succeed, then have fun with it and we're happy to hear your feedback as well.
I understand what you are saying and I appreciate the feedback. But even though I understand why you don't block those users even though you don't officially support XP I really still don't understand why you haven't blocked bug reports from XP users. Because what is the point? I have really invested some time to test Galaxy (did not even realize that it is Win7 and up only - that is why) and to reproduce the bug I sent to your team just to help you. I wrote quite a bit to tell them exactly what the problem is and given that English is not my native tongue this was not so easy. All I got the next day was "sorry, we don't support XP". I am quite sure that nobody has even tested if the problem also occurs on Win7. If bugs on XP does not interest you then why let the user type such a bug report which will be disregarded no matter what?
avatar
RAZORLIGHT: reinstalled the Client and now it doesnt start anymore

my log:

2015-05-11 19:30:57:426 [galaxy_client][Information]: Log started. Application version: 1.0.0.871 (2015-05-05 14:58).
2015-05-11 19:30:57:426 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-05-11 19:30:57:426 [galaxy_client][Information]: Resetting preferences to default values
2015-05-11 19:30:57:426 [galaxy_client][Error]: File does not exist or directory path was passed to Serializer::Deserialize ('C:\ProgramData\GOG.com\Galaxy\environment.json')
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting downloads path to C:\GOG Games\!Downloads\temp
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting storage path to C:\ProgramData\GOG.com\Galaxy\storage
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting library path to C:\GOG Games
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting support path to C:\ProgramData\GOG.com\Galaxy\support
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting run at startup setting to true
2015-05-11 19:30:57:441 [galaxy_client][Information]: Service is currently installed, but its executable file does not exist.
2015-05-11 19:30:57:472 [galaxy_client][Information]: Service GalaxyClientService.exe is already installed, installation is not needed at this time.
2015-05-11 19:30:57:472 [galaxy_client][Information]: Service deleted successfully
2015-05-11 19:30:57:613 [galaxy_client][Information]: Service DACL updated successfully
2015-05-11 19:30:57:613 [galaxy_client][Information]: Service GalaxyCommunication.exe installed
2015-05-11 19:30:57:613 [galaxy_client][Information]: Application initializer not allowing to continue execution. Return code: -24 (Could not install service.).
2015-05-11 19:31:32:541 [galaxy_client][Information]: Log started. Application version: 1.0.0.871 (2015-05-05 14:58).
2015-05-11 19:31:32:541 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-05-11 19:31:32:541 [galaxy_client][Information]: Resetting preferences to default values
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting downloads path to C:\GOG Games\!Downloads\temp
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting storage path to C:\ProgramData\GOG.com\Galaxy\storage
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting library path to C:\GOG Games
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting support path to C:\ProgramData\GOG.com\Galaxy\support
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting run at startup setting to true
2015-05-11 19:31:32:557 [galaxy_client][Information]: Service is currently installed, but its executable file does not exist.
2015-05-11 19:31:32:604 [galaxy_client][Information]: Service GalaxyClientService.exe is already installed, installation is not needed at this time.
2015-05-11 19:31:32:604 [galaxy_client][Information]: Service deleted successfully
2015-05-11 19:31:32:697 [galaxy_client][Information]: Service DACL updated successfully
2015-05-11 19:31:32:697 [galaxy_client][Information]: Service GalaxyCommunication.exe installed
2015-05-11 19:31:32:697 [galaxy_client][Information]: Application initializer not allowing to continue execution. Return code: -24 (Could not install service.).
avatar
Lectryl: Same problem...get message saying"Essential components needed to start GOG Galaxy are missing.Please reinstall the application. When I reinstall get same result.
I found this:
http://www.gog.com/forum/general/gog_galaxy_beta_starts_now_e5bf1/post925
maybe it helps.
Post edited May 11, 2015 by MarkoH01
Posted May 11, 2015
Client looks god, but it doesn't seem to be usable with my setup at present. I store my GOG games on a NAS drive to ensure that there's plenty of space. However, whenever I try a fresh install, or try and point a pre installed game towards an existing folder by the methods described in the FAQ, it scans the files and comes back with 'Installation Failed: Out of Disk Space'.

The actual games work fine through their shortcuts, just not through the Galaxy Client at the moment.
Posted May 11, 2015
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taltamir: 1. Galaxy absolutely needs to have an option to NOT run automatically on startup. Between steam, origin, desura, and impulse there are too many of them to let them all run all the time. I manually run steam when I want to play a steam game/update. I should manually be able to do that with galaxy
2. Galaxy should let you download an installer for backup.
3. Galaxy needs some debugging
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odomi2: 1 You can on settings/General/ first option.
2 They said you can, but I haven´t seen it yet
Thank you, I gotta say that this
http://i.imgur.com/DYH804K.png
is a very odd and counter intuitive place to hide your (gogs, not you, I know are not a gog employee) settings at, especially when there is literally a second page ALSO called settings (under the username at the top right where its blacked out)

It also needs a settings button in the menu you get when right clicking the tray icon.
Attachments:
gog_galaxy_setti.png (200 Kb)
Post edited May 11, 2015 by taltamir
Posted May 11, 2015
@ MarkoH01

worked, thank you
Posted May 11, 2015
avatar
taltamir: his explicit argument is that its not dead in that people are still using it and that they will lose customers by not supporting it.
Except the statistics prove that very few people still use it (and shrinking).
You might be correct with this (I simply trust you and your statistics here). And that is not really a miracle because Microsoft does not support it anymore and newer hardware does not support it anymore so new PCs don't have it anymore. That does not really mean that it is (or was if you prefer to say so) a bad system. Microsoft pushed it off the market to sell their newer systems. So obviously Microsoft declared XP dead and so it nearly is.

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taltamir: As for a "magic time" when it stops working, there is nothing magic about it, old hardware breaks, new hardware does not have drivers for XP and as such doesn't work with it
Also correct but he states a reason why someone could still WANT to use XP even if he/she is the minority. So the system is not totally dead - maybe in statistics but not for real. One of the reason I still hold on to XP (another being the terrible exploerer and the search function of win7 as well as the bad scaling at least on my monitor) is that I still have hundreds of games which are hard to get to work even on XP but nearly impossible to get them to run on Win7. For me "dead" would be something in which there simply is no use anymore and I see it different here. To make it clear: I KNOW that I am a minority here but still I am far from being alone.
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RAZORLIGHT: @ MarkoH01

worked, thank you
You're welcome. I am glad that I could help. I could have made the impression that I am only here to rant about Galaxy not supporting XP which really I am not :)
Post edited May 11, 2015 by MarkoH01
Posted May 11, 2015
avatar
Destro: Would it be better if instead we artificially blocked people from launching it on XP (even though it's perfectly possible)? Or making it forbidden to report to us any bugs from XP machines would be better... because "principles"? ;)

We're openly saying that we don't support development of the Client with XP in mind, so that you are aware if even it works for you somehow (it only works in XP SP3 32bit and has some issues on Vista), it might stop working in a few updates. If you however insist on trying to launch it in on any of these platforms and succeed, then have fun with it and we're happy to hear your feedback as well.
avatar
MarkoH01: I understand what you are saying and I appreciate the feedback. But even though I understand why you don't block those users even though you don't officially support XP I really still don't understand why you haven't blocked bug reports from XP users. Because what is the point? I have really invested some time to test Galaxy (did not even realize that it is Win7 and up only - that is why) and to reproduce the bug I sent to your team just to help you. I wrote quite a bit to tell them exactly what the problem is and given that English is not my native tongue this was not so easy. All I got the next day was "sorry, we don't support XP". I am quite sure that nobody has even tested if the problem also occurs on Win7. If bugs on XP does not interest you then why let the user type such a bug report which will be disregarded no matter what?
avatar
Lectryl: Same problem...get message saying"Essential components needed to start GOG Galaxy are missing.Please reinstall the application. When I reinstall get same result.
avatar
MarkoH01: I found this:
http://www.gog.com/forum/general/gog_galaxy_beta_starts_now_e5bf1/post925
maybe it helps.
That worked...Danke
Posted May 11, 2015
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Lectryl: That worked...Danke
Gern geschehen :)
Posted May 11, 2015
All this talk of XP, when is it coming to Linux? I want to complain about it not working as well! :D
Posted May 11, 2015
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MarkoH01: One of the reason I still hold on to XP [...] is that I still have hundreds of games which are hard to get to work even on XP but nearly impossible to get them to run on Win7. For me "dead" would be something in which there simply is no use anymore and I see it different here.
Indeed, that was my point. Not that I want to run the Galaxy client on XP, though (so long as I can reliably download the installers to another, supported system), and Galaxy is optional as far as enjoying GOG games is concerned, so long as I can still get my games onto this system over my LAN (I don't even use a web browser on the XP system, for obvious reasons).

Unlike, say, the Steam client, which is needed to even install many games, and although it still seems to work on XP , they keep breaking it for Athlons of that era by compiling it to use SSE2 instructions (which means I have no way to even get my Steam games onto that system...).

If I need to, I can even resurrect an even older system and run Windows 95 on it... (And I still have my 486SX for stubborn old DOS games, though DOSBox seems to handle most of what I throw at it.)
Posted May 11, 2015
I have around 960 GOG games installed and added to the Galaxy client and it's not useable because of the poor performance I get. Upon starting Galaxy as it goes through loading all the icon files for the different games, Galaxy is frozen and unusable for about ten minutes with CPU usage at 40%. Only once the icons are all populated can I use it at all and then it's still laggy with 15% CPU usage and 800MB ram usage.

My pc is fairly powerful with an i5 3570k and 16gb ram. It doesn't seem like the program should run as poorly as it is. I have a similar number of games on Steam and it's much quicker.

I wonder if it's because of the dynamic nature of Galaxy, pulling the list of games and icons every time. I don't know. I could put a video on Youtube or something if that would be helpful.

This is on Win 7 64.
Post edited May 11, 2015 by guynamedbilly
Posted May 11, 2015
Greetings everybody,

I hadn't any problems installing GOG Galaxy, but as I try to start it, only the outside frame appears.

Do you have any ideas - or did I skip an entry with the solution?
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