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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 11, 2015
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taltamir: 1. Galaxy absolutely needs to have an option to NOT run automatically on startup. Between steam, origin, desura, and impulse there are too many of them to let them all run all the time. I manually run steam when I want to play a steam game/update. I should manually be able to do that with galaxy
2. Galaxy should let you download an installer for backup.
3. Galaxy needs some debugging
1 You can on settings/General/ first option.
2 They said you can, but I haven´t seen it yet
Posted May 11, 2015
Using XP is a huge security risk as it doesn't get security updates any more. Why should GOG support a 14 year old, insecure operating system that it's own manufacturer doesn't support any more?
Posted May 11, 2015
getlogin
Posted May 11, 2015
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taltamir: 1. Galaxy absolutely needs to have an option to NOT run automatically on startup. Between steam, origin, desura, and impulse there are too many of them to let them all run all the time. I manually run steam when I want to play a steam game/update. I should manually be able to do that with galaxy
2. Galaxy should let you download an installer for backup.
3. Galaxy needs some debugging
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odomi2: 1 You can on settings/General/ first option.
2 They said you can, but I haven´t seen it yet
As far as I remember the installers are stored in the extras section but I am not sure.
Posted May 11, 2015
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taltamir: WindowsXP Is dead not because "microsoft said so", but because it really is dead.
Oh, I must have missed the magic time when all my old games that won't work on anything newer than XP suddenly did... :-)
Post edited May 11, 2015 by mvscot
Posted May 11, 2015
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Kristian: Using XP is a huge security risk as it doesn't get security updates any more. Why should GOG support a 14 year old, insecure operating system that it's own manufacturer doesn't support any more?
You are missing the point of the discussion but since everything about this has already been said I guess there is no need to go on with it.
Posted May 11, 2015
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odomi2: 1 You can on settings/General/ first option.
2 They said you can, but I haven´t seen it yet
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MarkoH01: As far as I remember the installers are stored in the extras section but I am not sure.
I can´t even see that folder, only the game installed.
Well, beta is beta, I´ll use gog downloader for the backups.
Posted May 11, 2015
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MarkoH01: As far as I remember the installers are stored in the extras section but I am not sure.
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odomi2: I can´t even see that folder, only the game installed.
Well, beta is beta, I´ll use gog downloader for the backups.
No, no, no. I meant if you chose to install a download from library you can go into the extras and chose the installer of the game on the same page. But as I said I am not sure about this. I could check my WIn7 (hooray;)) partition where Galaxy iy still living to check it.
Posted May 11, 2015
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odomi2: I can´t even see that folder, only the game installed.
Well, beta is beta, I´ll use gog downloader for the backups.
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MarkoH01: No, no, no. I meant if you chose to install a download from library you can go into the extras and chose the installer of the game on the same page. But as I said I am not sure about this. I could check my WIn7 (hooray;)) partition where Galaxy iy still living to check it.
AH! Ok xD Thanks I´ll check it out.
Posted May 11, 2015
reinstalled the Client and now it doesnt start anymore

my log:

2015-05-11 19:30:57:426 [galaxy_client][Information]: Log started. Application version: 1.0.0.871 (2015-05-05 14:58).
2015-05-11 19:30:57:426 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-05-11 19:30:57:426 [galaxy_client][Information]: Resetting preferences to default values
2015-05-11 19:30:57:426 [galaxy_client][Error]: File does not exist or directory path was passed to Serializer::Deserialize ('C:\ProgramData\GOG.com\Galaxy\environment.json')
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting downloads path to C:\GOG Games\!Downloads\temp
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting storage path to C:\ProgramData\GOG.com\Galaxy\storage
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting library path to C:\GOG Games
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting support path to C:\ProgramData\GOG.com\Galaxy\support
2015-05-11 19:30:57:426 [galaxy_client][Information]: Setting run at startup setting to true
2015-05-11 19:30:57:441 [galaxy_client][Information]: Service is currently installed, but its executable file does not exist.
2015-05-11 19:30:57:472 [galaxy_client][Information]: Service GalaxyClientService.exe is already installed, installation is not needed at this time.
2015-05-11 19:30:57:472 [galaxy_client][Information]: Service deleted successfully
2015-05-11 19:30:57:613 [galaxy_client][Information]: Service DACL updated successfully
2015-05-11 19:30:57:613 [galaxy_client][Information]: Service GalaxyCommunication.exe installed
2015-05-11 19:30:57:613 [galaxy_client][Information]: Application initializer not allowing to continue execution. Return code: -24 (Could not install service.).
2015-05-11 19:31:32:541 [galaxy_client][Information]: Log started. Application version: 1.0.0.871 (2015-05-05 14:58).
2015-05-11 19:31:32:541 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-05-11 19:31:32:541 [galaxy_client][Information]: Resetting preferences to default values
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting downloads path to C:\GOG Games\!Downloads\temp
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting storage path to C:\ProgramData\GOG.com\Galaxy\storage
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting library path to C:\GOG Games
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting support path to C:\ProgramData\GOG.com\Galaxy\support
2015-05-11 19:31:32:557 [galaxy_client][Information]: Setting run at startup setting to true
2015-05-11 19:31:32:557 [galaxy_client][Information]: Service is currently installed, but its executable file does not exist.
2015-05-11 19:31:32:604 [galaxy_client][Information]: Service GalaxyClientService.exe is already installed, installation is not needed at this time.
2015-05-11 19:31:32:604 [galaxy_client][Information]: Service deleted successfully
2015-05-11 19:31:32:697 [galaxy_client][Information]: Service DACL updated successfully
2015-05-11 19:31:32:697 [galaxy_client][Information]: Service GalaxyCommunication.exe installed
2015-05-11 19:31:32:697 [galaxy_client][Information]: Application initializer not allowing to continue execution. Return code: -24 (Could not install service.).
Posted May 11, 2015
Sry if this has been mentioned before:
At the end of the Import of my pre galaxy Witcher 2 folder my programs were closed and the system rebooted without aksing for permission (Win7, 64 Bit). Would be great if you could implement a question before galaxy does it on its own.
Posted May 11, 2015
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S4MUR4I: I've downloaded The Witcher 1 using gog.com.downloader and gog galaxy can't detect it. Please advise and A BIG THANK YOU! YOU'RE AWESOME! IT'S THE HYPE!
GOG Galaxy can't detect it but it can import the game using the import option through the library. After that however my Witcher 1 has two registry entrys and in my software folder in windows is mentioned two times. I filed a report and it was disregarded because I am using Windows XP. You can try if the problem persists in Win7. I could try as well but I have given up for Galaxy at the moment.
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MarkoH01: O.K., I am now finally out. Support just told me that Galaxy does not support Windows XP and so they disregarded my bug report. I've tested for hours, destroyed some of my installations and wrote a bug report to get THAT reply? Hell, even Steam does support Win XP and several games still support Win XP. I hope you guys had fun with all the work you did on Galaxy but obviously you don't want me to be part of it. The optional client is so optional that you only can use it if you use a special OS - no thanks! Please kill me of your beta testing list and take the Client from my library which now also looks like shit but that is a different story. Oh boy, I was so in love with GOG but what you guys are doing at the moment - not funny at all! Bye Galaxy!
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odomi2: Windows XP is no longer supported by Microsoft itself. It´s pointless to develop a new program for a dead OS.
I understand those of you who don´t want to leave it, but you don´t have any reason to complain about developers not considering it anymore.
Sorry to bother you again. But I just found out about something which I find quite amusing. We all know now that Galaxy is not officially supporting WinXP (which is old and dead and dangerous - yeah, I got it). But who can explain me what is written in the opening post?

"Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs "

Now I am laughing pretty loud, sorry guys, but Galaxy does not support XP but still stores its log in a specific folder? I don't think you have been thinking this through.
Post edited May 11, 2015 by MarkoH01
Posted May 11, 2015
Eyyyyyy
Posted May 11, 2015
No problem so far. It was worth to wait. Thanks.
Posted May 11, 2015
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MarkoH01: Sorry to bother you again. But I just found out about something which I find quite amusing. We all know now that Galaxy is not officially supporting WinXP (which is old and dead and dangerous - yeah, I got it). But who can explain me what is written in the opening post?

"Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs "

Now I am laughing pretty loud, sorry guys, but Galaxy does not support XP but still stores its log in a specific folder? I don't think you have been thinking this through.
Would it be better if instead we artificially blocked people from launching it on XP (even though it's perfectly possible)? Or making it forbidden to report to us any bugs from XP machines would be better... because "principles"? ;)

We're openly saying that we don't support development of the Client with XP in mind, so that you are aware if even it works for you somehow (it only works in XP SP3 32bit and has some issues on Vista), it might stop working in a few updates. If you however insist on trying to launch it in on any of these platforms and succeed, then have fun with it and we're happy to hear your feedback as well.
Post edited May 11, 2015 by Destro
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)