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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 11, 2015
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Geralt_of_Rivia: Galaxy doesn't re-download the whole game when you change the language. It only downloads the files that are different in the language of your choice.
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Lebostein: No. You are not right! After changing the language, GOG redownload the COMPLETE game in a new subfolder. Result: After changing the language, I have the english AND the german version on my harddisk. The app needs now the double space on the harddisk (I have a Mac)
That shouldn't have happened. You should file a bug report on Mantis.
Posted May 11, 2015
Is compression still a planned feature, or has this already been implemented? I ask because I see that bug reports about it have been closed (see http://mantis.gog.com/view.php?id=950 as an example), and yet I'm still seeing this issue months later:
http://i.imgur.com/2JzOYp5.png

I don't want to open another report if it's a known issue that's still being worked on.
Posted May 11, 2015
Hi guys. I'm just wondering which games that supports achievements at the moment (if any). Just want to check if any of my games work with it now. :)
Posted May 11, 2015
I've downloaded The Witcher 1 using gog.com.downloader and gog galaxy can't detect it. Please advise and A BIG THANK YOU! YOU'RE AWESOME! IT'S THE HYPE!
Attachments:
tw1-problem.jpg (106 Kb)
Posted May 11, 2015
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Darkenmal: For some reason games on Galaxy are only downloading at 0.2 mb/s. Is there anyway to fix this?
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skeletonbow: Wow, 0.2 millibits per second is mega slow! That's slower than the communication link to the Pioneer space probe even I think!

The problem could be on the client side (a bug), or it could be on the server side due to massive overloading of the servers over the last few days from the big rollout of the beta and other things happening. Try exiting the client completely from the taskbar and starting it up and trying again to see if that helps at all. If not, might want to wait until later in the day perhaps and try again but if the problems persist I'd recommend filing a bug report in Mantis. Hope this helps.
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dix_ponga: 2) Is it me, or are Galaxy's downloads making my Internet connection a little slower? I experienced some kind of lag and slow connections while Galaxy is downloading a game. Is it right? Is it just a BETA problem, or GOLD version would remain the same?
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Destro: Isn't Galaxy by any chance hitting the maximum speed of your internet connection by any chance? There will be a speed cap option added later on, for now if you experience such slowdowns I'd suggest opening app settings and decreasing "number of download threads"
I've been getting extremely slow speeds of 0.1 and 0.2 Mb/s the last couple of weeks. The client is set at 6 simultaneous connections by default (I believe), and minimizing it to 2 connections increased my download speed to 1.6 Mb/s. Dropping it down to 1 connection increased my speed to 2.0Mb/s, which isn't optimum but is at least tolerable. For those of you who are experiencing slow download speeds, I'd recommend trying this first. [EDIT: Ironically, my current download has come to a dead stop. Heh.]
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S4MUR4I: I've downloaded The Witcher 1 using gog.com.downloader and gog galaxy can't detect it. Please advise and A BIG THANK YOU! YOU'RE AWESOME! IT'S THE HYPE!
Are your install directories set the same between both clients? EDIT after looking at your screen cap: Galaxy (by default) installs to a directory called GalaxyClient. You can change that in the settings.
Post edited May 11, 2015 by SpiderFighter
Posted May 11, 2015
I don't think it's worth it to post on mantis, but friends list dropdown menu is broken. Either on regular and embed site.
Posted May 11, 2015
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mike_cesara: I don't think it's worth it to post on mantis, but friends list dropdown menu is broken. Either on regular and embed site.
Ack, broken here, too.
Posted May 11, 2015
I think that there must be pause button when downloading, and setting max download bandwith would be useful. When you abort download, the client should ask if you sure, as I've already clicked it by accident.

Also there is serious bug, when you close the client (or it crashes as in my case), after you reopen it, it tries to continue downloading, but there's a catch. You have to get another 25GB (Witcher 2) space on your disk, or it won't start, even though it already allocated the space for a game. So if you want to download it with closing the client, you must have 50GB space on your disk.
Post edited May 11, 2015 by malindkm
Posted May 11, 2015
Does the friend options actually works? I don't see the accept button.
Posted May 11, 2015
We definitely need a way to manually add users to our friends list
Posted May 11, 2015
Hey I've got my Galaxy Client and all current games installed on my D drive (HDD) but want to install TW3 onto my C drive (SSD), is there anyway to do this through Galaxy without moving everything else onto the C drive (SSD)? Thanks!

EDIT: I figured it out by manually selecting where each folder would download (into the D drive) and then install (into the C drive) in the settings. I'm hoping that after I've installed TW3 I can change the install folder back to my D drive and everything will work, I'll let you know what happens.
Post edited May 11, 2015 by Neudd
Posted May 11, 2015
can we install games in other language different from english?
Posted May 11, 2015
O.K., I am now finally out. Support just told me that Galaxy does not support Windows XP and so they disregarded my bug report. I've tested for hours, destroyed some of my installations and wrote a bug report to get THAT reply? Hell, even Steam does support Win XP and several games still support Win XP. I hope you guys had fun with all the work you did on Galaxy but obviously you don't want me to be part of it. The optional client is so optional that you only can use it if you use a special OS - no thanks! Please kill me of your beta testing list and take the Client from my library which now also looks like shit but that is a different story. Oh boy, I was so in love with GOG but what you guys are doing at the moment - not funny at all! Bye Galaxy!
Post edited May 11, 2015 by MarkoH01
Posted May 11, 2015
Since the new account stuff makes it more tedious to find GOG Downloader links and the downloader itself no longer seems to maintained, I tried using the Galaxy client for this (downloading offline installers and extras).

Is the client due to match the downloader's functionality of downloading only changed files? It just seems to blindly download everything even though I have the same versions of installers, etc. already in the folder I pointed it at. The downloader seems to be clever enough to check first (and it seems to check at least hashes rather than just filenames and/or timestamps).

Also, it's not clear whether the temp folder it uses is meant for downloading game files or offline installers (I keep them on different drives, so they should be separate temp download folders to avoid excessive data copying). I thought that the client might consider offline installers to be "extras", but no, it seems to use the "Download games to:" folder for them (the labelling is very confusing here).
Posted May 11, 2015
Friends list dropdown menu is fixed now. Thank you very much!
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)