It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
avatar
Taro94: Thanks for an exhaustive reply. I appreciate it, although I was aware of most of what you said, hence the "most of them" part. ;)
I know it's a very complex feature, but I was hoping at least for some rough and unofficial estimated time. Will it probably be done in 2017? Or 2018? Later still? I simply want to know when to expect something new in this regard, as the overlay is the main reason I'm excited about Galaxy. At the moment every update gets my hopes up that the overlay support has at least been extended to more titles or improved in any way, but it's been a long time since there was any substantial change to this feature.
They haven't said anything specifically about time frame of that to my knowledge, but I suspect it will be present at least in a first incarnation probably for the first major release. I'm guessing that might be version 1.2 but pure speculation of course, and we have no idea when that might be released either AFAIK. Honestly though, I wouldn't be surprised if it is sometime between now and the end of 2017, but hopefully before the end of this year. Perhaps they'll surprise us with a major release in time for the winter holiday season. :)
I've posted a suggestion at the Comunity Wishlist about creating groups and sub-groups for games you have installed in Galaxy and open them in a form of a tree.
https://www.gog.com/wishlist/galaxy/create_your_own_group_and_subgroups_for_games_installed_in_galaxy

A presentation:

->Turn-Based Strategy Games
--->Heroes Of Might & Magic Seriers
----->HOMM1
----->HOMM2
----->HOMM3
----->HOMM4
----->HOMM5
--->Etherlords series
----->Etherlords 1
----->Etherlords 2
->1st Person Shooters
--->Doom Series
----->Ultimate Doom
----->Doom 2
----->Final Doom
avatar
Spy_Gentleman: I've posted a suggestion at the Comunity Wishlist about creating groups and sub-groups for games you have installed in Galaxy and open them in a form of a tree.
https://www.gog.com/wishlist/galaxy/create_your_own_group_and_subgroups_for_games_installed_in_galaxy

A presentation:

->Turn-Based Strategy Games
--->Heroes Of Might & Magic Seriers
----->HOMM1
----->HOMM2
----->HOMM3
----->HOMM4
----->HOMM5
--->Etherlords series
----->Etherlords 1
----->Etherlords 2
->1st Person Shooters
--->Doom Series
----->Ultimate Doom
----->Doom 2
----->Final Doom
That's a pretty cool idea and it looks like it could be implemented easily based on directory structure.
avatar
Spy_Gentleman: I've posted a suggestion at the Comunity Wishlist about creating groups and sub-groups for games you have installed in Galaxy and open them in a form of a tree.
https://www.gog.com/wishlist/galaxy/create_your_own_group_and_subgroups_for_games_installed_in_galaxy

A presentation:

<snip>
I don't think it is exactly what you're asking for, but the GOG "TAG" feature kind of partially does this already. I wish it worked more like the similar Steam feature does though where you can actually see all of your configured game categories (in Steam parlance) all simultaneously as well as a game being in more than one category at a time. The GOG "TAG" feature lets you tag games similarly, and they can be in more than one group at a time, but you can only see one or more tagged groups at a time and they are aggregated rather than being separated if more than one tag is selected at a time. Additionally, they're sorted using the standard GOG sorting mechanisms where I think what you're ultimately asking for is potentially only handled by some kind of manual-sort feature that doesn't yet exist in Galaxy unfortunately.

Hopefully they address these kind of customization issues with future features though that allow people to customize things more to their own personal tastes.
avatar
Spy_Gentleman: I've posted a suggestion at the Comunity Wishlist about creating groups and sub-groups for games you have installed in Galaxy and open them in a form of a tree.
https://www.gog.com/wishlist/galaxy/create_your_own_group_and_subgroups_for_games_installed_in_galaxy

A presentation:

<snip>
avatar
skeletonbow: I don't think it is exactly what you're asking for, but the GOG "TAG" feature kind of partially does this already. I wish it worked more like the similar Steam feature does though where you can actually see all of your configured game categories (in Steam parlance) all simultaneously as well as a game being in more than one category at a time. The GOG "TAG" feature lets you tag games similarly, and they can be in more than one group at a time, but you can only see one or more tagged groups at a time and they are aggregated rather than being separated if more than one tag is selected at a time. Additionally, they're sorted using the standard GOG sorting mechanisms where I think what you're ultimately asking for is potentially only handled by some kind of manual-sort feature that doesn't yet exist in Galaxy unfortunately.

Hopefully they address these kind of customization issues with future features though that allow people to customize things more to their own personal tastes.
My biggest problem with tags is that they don't work offline, as doesn't the library.
avatar
Taro94: My biggest problem with tags is that they don't work offline, as doesn't the library.
If it works like that then I certainly would hope that they will address that in a future update to ensure Galaxy never requires online presence for anything except what is absolutely technically required by definition such as checking if friends are online, downloading updates, etc. Perhaps they don't have local caching of tag configuration with sync to server yet or something like that.
Why won't Galaxy "run as administrator"?

I must uncheck the option under the Compatibility tab in order to run the thing, else the "egg-timer" ring thing appears briefly before changing back into a standard cursor.
I can see no events relating to this among all the other "MS is busy trashing the core of your system without your intervention" notifications in Event Viewer.

The reason I've taken to setting programs to "run as administrator" is because Win10 doesn't often do that by default, even when one is the only permitted user and an administrator.
The worst case is the default running state of Command Prompt or PowerShell.
I mean, what idiot thought of that?
If one is using a terminal (such as the above mentioned pair) it's because they need to resort to accessing low-level system switches.
Maybe it's just the way I've always used MS OSes, but I can't think of anything "I" might need a terminal for with only basic "user" rights of access.
Another stupid occurrence of this is when running included troubleshoooters.
Now, tell me, why would I want to be running a system troubleshooter as a basic "user", where the task in hand may likely not receive necessary permissions to complete part/all of its core tasks?

I just know my question has probably nothing whatsoever to do with Galaxy - and lilely everything to do with this MS violation in computing.
Post edited September 27, 2016 by d3v14n7
avatar
d3v14n7: If one is using a terminal (such as the above mentioned pair) it's because they need to resort to accessing low-level system switches.
Not really. I do occasionally use powershell to download a list of things (easy scripting), and I also use the prompt to quickly archive folders.
The reason an administrator user does not have automatic elevation of privileges is the same reason a linux user has to use su or sudo to do administrative stuff: so software and/or scripts that try to modify stuff it shouldn't, doesn't.

P.S. From what I recall, Galaxy doesn't need to be run as an administrator, other than (maybe) the first time.
avatar
d3v14n7: If one is using a terminal (such as the above mentioned pair) it's because they need to resort to accessing low-level system switches.
avatar
JMich: Not really. I do occasionally use powershell to download a list of things (easy scripting), and I also use the prompt to quickly archive folders.
The reason an administrator user does not have automatic elevation of privileges is the same reason a linux user has to use su or sudo to do administrative stuff: so software and/or scripts that try to modify stuff it shouldn't, doesn't.

P.S. From what I recall, Galaxy doesn't need to be run as an administrator, other than (maybe) the first time.
While I was typing, I was thinking "someone's going to mention the requirement to use SU/+DO under Linux" and you did.
As I imply, "I" don't undertake such operations using any kind of "terminal" under Windows - whether the facility is there or not.
I simply use such tools when I'm attempting to wrestle back control of the Windows environment from debilitating MS impositions, which always requires privilege.
Under Linux/Unix everything useful is done from a terminal, while Windows still has some GUI functionality through its own methods and Services, Group Policy, Event Viewer, Control Panel etc.
ALL Linux/Unix distros I've tried all have a diabolical GUI version of "Control Panel" where the user cannot do much at all.
Under a Linux "Control Panel" there may be four or five separate display related options which, combined, provide less functionality than the old Win95 default "Display Properties" did, sans any kind of addtional graphics driver control panel.
Under Linux/Unix, comprehensive knowledge of Terminal is a requirement if one is to be any kind of "power user", otherwise left with almost non-existent GUI options as a "no sharp objects allowed" Mac user is with their current BSD varient.
Post edited September 28, 2016 by d3v14n7
avatar
d3v14n7: Under Linux/Unix everything useful is done from a terminal, while Windows still has some GUI functionality through its own methods and Services, Group Policy, Event Viewer, Control Panel etc.
Yes, I have tried the GUI to do a
for %i in (dir /ad) do (7z a "%i.7z" "%i\*.*")
The command is from memory, so it may not work as it should.
The fact that you only use the terminal for administrative work doesn't mean the terminal is there only for administrative work. And a script can very easily run a deletion command on a root directory, which running it elevated will be much worse than running it as a user.

Still, as long as you can do what you need to do, I'm not going to argue with that. But UAC is a very good thing to have on, even if you see no need for it.
avatar
d3v14n7: Under Linux/Unix everything useful is done from a terminal, while Windows still has some GUI functionality through its own methods and Services, Group Policy, Event Viewer, Control Panel etc.
avatar
JMich: Yes, I have tried the GUI to do a

for %i in (dir /ad) do (7z a "%i.7z" "%i\*.*")
avatar
JMich: The command is from memory, so it may not work as it should.
The fact that you only use the terminal for administrative work doesn't mean the terminal is there only for administrative work. And a script can very easily run a deletion command on a root directory, which running it elevated will be much worse than running it as a user.

Still, as long as you can do what you need to do, I'm not going to argue with that. But UAC is a very good thing to have on, even if you see no need for it.
i agree with you.
We use them for different tasks.
This is why I quoted "I".
I don't work with/manage large amounts of files, so I don't use it for batch processing tasks, as you.
The only time I've used such is to list all my core system DLLs in order to re-register them to rule that issue out while troubleshooting.
In that case, it sits somewhere between yours and my usage scenarios.
I take your point about elevated scripts being able to hose directories; however, that's not likely to happen on my systems and I don't live in an online world of third-party malware due to the proactive protections on my system.
I'm one of those guys who never permits a running resident antivirus.
All such software ["malware" in itself, if you ask me] wants to do is do flag/isolate/delete my firmware flashers and accumulated "scene" prods.
Again, UAC, for me, is something I always disable.
MS keeps adding layers of permissions above "administrator" just to prevent one from interfering with their designs.
This, in itself, creates an infuriating "firewall" when trying to salvage the system from one of their foisted screw ups.
In MS' world, everything seems to becoming devalued:-
"Pro"/"Ult" releases behave more like "Home" versions, while "Home" versions like "Basic" versions
"Administrator" (without a big battle to reassert control) behaves like a mere "User", while "User" is like "Guest" - someone only able to interact through options presented by the interface.

Anyway, you've (unintentionally) encouraged me to continue my off-topic griping.

All I wondered was, why Galaxy won't even start using "Administrator" credentials, set under the Compatibility tab.

As previously moaned about; It's bad enough that one realises they need to really mess with manual permission elevations to get anything "administrative" done under Win anymore, let alone this [now] opposite scenario I've experienced with Galaxy.
How the hell is one supposed to troubleshoot Win anymore, with two possible opposing overarching conditions???!!!
After last update.


Podpis problemu:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: GalaxyClient.exe
Wersja aplikacji: 1.1.17.3
Sygnatura czasowa aplikacji: 57e11068
Nazwa modułu z błędem: KERNEL32.dll!QueryUnbiasedInterruptTime
Wersja modułu z błędem: 6.0.6002.19623
Sygnatura czasowa modułu z błędem: 56ec36a2
Kod wyjątku: c0000139
Przesunięcie wyjątku: 0006f7b3
Wersja systemu operacyjnego: 6.0.6002.2.2.0.768.3
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 9d13
Dodatkowe informacje 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Dodatkowe informacje 3: 9d13
Dodatkowe informacje 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Vista 64bit, all updates installed.
avatar
p0k3m0n: After last update.

<snip>

Vista 64bit, all updates installed.
Unfortunately, Galaxy has never officially supported Windows Vista and as of Galaxy 1.1.16 and newer, some of the components of Galaxy have been updated to newer versions which no longer support Windows XP and Windows Vista. (Google Chromium Embedded Framework, and an H.264 codec I presume from perusing the changelogs etc.)

If you wish to continue using Galaxy on Windows Vista you can install an older version of it and disable updates via a commandline switch (which someone as documented in the last few pages of this thread somewhere I don't have a handy link for ATM).

Alternatively, the only other way to continue using Galaxy is to upgrade your operating system to one of the ones officially supported which are currently Windows 7 and newer.
avatar
p0k3m0n: After last update.

<snip>

Vista 64bit, all updates installed.
avatar
skeletonbow: Unfortunately, Galaxy has never officially supported Windows Vista and as of Galaxy 1.1.16 and newer, some of the components of Galaxy have been updated to newer versions which no longer support Windows XP and Windows Vista. (Google Chromium Embedded Framework, and an H.264 codec I presume from perusing the changelogs etc.)

If you wish to continue using Galaxy on Windows Vista you can install an older version of it and disable updates via a commandline switch (which someone as documented in the last few pages of this thread somewhere I don't have a handy link for ATM).

Alternatively, the only other way to continue using Galaxy is to upgrade your operating system to one of the ones officially supported which are currently Windows 7 and newer.
You joking right? GOG sell even XP compatybile games, so their client MUST SUPPORT all system. NOW.
Post edited September 28, 2016 by p0k3m0n
avatar
skeletonbow: Unfortunately, Galaxy has never officially supported Windows Vista and as of Galaxy 1.1.16 and newer, some of the components of Galaxy have been updated to newer versions which no longer support Windows XP and Windows Vista. (Google Chromium Embedded Framework, and an H.264 codec I presume from perusing the changelogs etc.)

If you wish to continue using Galaxy on Windows Vista you can install an older version of it and disable updates via a commandline switch (which someone as documented in the last few pages of this thread somewhere I don't have a handy link for ATM).

Alternatively, the only other way to continue using Galaxy is to upgrade your operating system to one of the ones officially supported which are currently Windows 7 and newer.
avatar
p0k3m0n: You joking right? GOG sell even XP compatybile games, so their client MUST SUPPORT all system. NOW.
Not really considering the client is optional.
I guess that would make games that require Galaxy for multiplayer that would normally work on Vista fucked though.