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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted September 17, 2016
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Tyrrhia: Opening it with Sublime Text (the best text editor! <3) will render it completely readable and with a nice colour code. I don't really know a lot about CSS, yet, but I guess you'd have to tinker with the "font-size" elements (Sublime tells me there are 33 matches); I don't know which ones change what, though, so it would probably be mostly trial-and-error.
Yeah, I had to do some trial and error to increase the size of the side bar and download pane, and a few other things. I'd like to shrink the fonts on the sidebar and reduce line padding and increase them in the content area some time too. The Galaxy web design is more of a static design than a responsive design, and it doesn't scale well to high-res higher-dpi displays ATM unfortunately, but it's not terrible either. I just have OODLES of wasted whitespace and wish I could CTRL+mousewheel zoomie on it. :)


Steam client doesn't allow that either though, but you can skin Steam officially more easily than editing the Galaxy CSS files (although Steam's skinning is kind of a hack of its own) :)
Post edited September 17, 2016 by skeletonbow
Posted September 17, 2016
Edit: Don't care anymore, have accepted that Galaxy will not work correctly.
Post edited September 17, 2016 by mcgeehe
Posted September 18, 2016
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mcgeehe: Edit: Don't care anymore, have accepted that Galaxy will not work correctly.
what do you mean it doesnt work?
Posted September 18, 2016
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ralphunreal: what do you mean it doesnt work?
My guess is that they posted about a problem they were having with Galaxy 6 hours ago, and before anyone got to read their comment and possibly offer advice or assistance they got upset and an hour later edited the post and removed whatever was originally said and replaced it with what's showing there now.

Not much we can do to potentially help someone if they don't give enough information and have the patience to wait for someone to respond. Galaxy isn't for everyone I guess.
Posted September 18, 2016
Just dropping this here since I thought it was interesting. It looks like Galaxy is borking Xenonauts.

https://www.gog.com/forum/xenonauts/invisible_aliens_fresh_v165_install_with_galaxy
Posted September 18, 2016
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Lebostein: In future it is possible to manage and download installers with Galaxy? It would be nice to set a "backup folder" and Galaxy stores the current installers in it...
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JudasIscariot: You do have the "Backups & extras" option where you can download any installer for a given game. Is that what you were referring to or did you have something different in mind?
I wonder if you would consider adding an option to keep my backups updated automatically, where it would download anything new automatically.
Posted September 18, 2016
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JudasIscariot: You do have the "Backups & extras" option where you can download any installer for a given game. Is that what you were referring to or did you have something different in mind?
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guynamedbilly: I wonder if you would consider adding an option to keep my backups updated automatically, where it would download anything new automatically.
That'd be great.
Posted September 18, 2016
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Avogadro6: Just dropping this here since I thought it was interesting. It looks like Galaxy is borking Xenonauts.

https://www.gog.com/forum/xenonauts/invisible_aliens_fresh_v165_install_with_galaxy
Reading through the thread it appears that while people are rightfully upset their game is not working, that they are blindly blaming it purely on Galaxy being at fault with no clear evidence that that is the case having been demonstrated yet. Before that can be concluded, someone would need to produce a reproduceable test case showing that installing the game via Galaxy causes the problem always, however if you download the manual game installer and install it that way the problem doesn't exist. That may or may not be the actual case, but nobody has clearly communicated nor demonstrated it to be the case yet in that thread from what I can tell.

What it really needs is someone who is willing to test it to try to reproduce it who can do so completely devoid of emotion with the goal of trying to reproduce and confirm the bug exists, and try to help narrow down what the actual cause might be rather than jumping to conclusions with an inherent emotional need to cast blame on something specifically.

Whatever the cause might be, whether it is a bug introduced by the game developers, or by GOG somehow on their end, whether it is specific to Galaxy based installation or it happens for more people than that isn't clear but would be good to find out, and then once the details are known it can be addressed by GOG or the game developer or whatever/whoever is determined to be the cause of the problem.

I own this game and am going to install it via Galaxy right now to see if I can reproduce the issue or not. I will provide feedback later, but anyone experiencing the issue should provide as much details in the other thread as possible so that it is easier for others such as myself to try to reproduce it and potentially help contribute to narrowing the issue down in hopes someone can resolve it sooner. Focusing on finding solutions rather than casting blame that is.

Installing in T minus 5... 4... 3... 2... 1...
Posted September 18, 2016
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skeletonbow: Before that can be concluded, someone would need to produce a reproduceable test case showing that installing the game via Galaxy causes the problem always, however if you download the manual game installer and install it that way the problem doesn't exist.
And that's why I posted here. So that someone else could verify the case in a totally scientific, unbiased and non-emotional way. :P

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skeletonbow: That may or may not be the actual case, but nobody has clearly communicated nor demonstrated it to be the case yet in that thread from what I can tell.
Post 3 indicates some testing was already done:
I finally "fixed" the issue by completly uninstalling the game, shut off Galaxy, download the usual GOG install files and installing the game as usually with the setup.exe
[...]
PS: And don't run Galaxy again after that, since it will autodetect Xenonauts has been installed and automatically will try to "update" it to the bugged version...
But yes, I agree that more testing wouldn't hurt. Unfortunately I don't own the game on Gog.

Let's just hope someone will come to save the day. :P
Posted September 18, 2016
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Avogadro6: And that's why I posted here. So that someone else could verify the case in a totally scientific, unbiased and non-emotional way. :P

Post 3 indicates some testing was already done: But yes, I agree that more testing wouldn't hurt. Unfortunately I don't own the game on Gog.

Let's just hope someone will come to save the day. :P
I've been able to confirm the problem now but not yet the underlying cause. Working on that.
Posted September 19, 2016
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skeletonbow: I've been able to confirm the problem now but not yet the underlying cause. Working on that.
Well, that's very nice of you, but I think identifying which files are being replaced by Galaxy and sending a list to Gog should be more than enough.

Most of the game assets are not encrypted (sprites are in plain .png format, unit data is in xml files, etc.) so I suppose you could make a backup of the old files and then compare them to the Galaxy version if you really wanted to, and maybe even identify the bug with enough time and effort (I suppose closing Galaxy and replacing the new files with the old ones one by one would work too) but this is really something Gog and Goldhawk are better suited to do.
Posted September 19, 2016
The Galaxy installed version of Xenonauts 1.65 is indeed broken presently. I've filed a mantis bug report and a support ticket to get GOG folk on to fixing it. In the mean time use the standalone installer as it works fine.

https://embed.gog.com/forum/xenonauts/invisible_aliens_fresh_v165_install_with_galaxy
http://mantis.gog.com/view.php?id=4582
Posted September 19, 2016
Hey,

we have just released new version of Galaxy, 1.1.16. Most notably, we've added support for H.264 encoded videos (this should fix problems with YT videos not playing) and improved flow with paying using third party processors (like PayPal or paysafecard).

We're very sorry, but unfortunately we've encountered troubles with keeping Windows XP and Vista support for Galaxy and with this release, we must announce that Galaxy will no longer work on these systems. We want to keep moving forward and to offer you guys modern and best solutions available.
Post edited September 20, 2016 by TheTomasz
Posted September 19, 2016
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Kavalor: I can't play any videos lately with the galaxy client - message is your browser does not support HTML5 Videos .

Additionally when I click on the open in you tube it does not open . I see a separate window on the galayclient Tray Icon but cannot get to it even with ALT+TAB .

Any known issue with taht . I use Win10 and Firefox as Standard Browser but also Chrome installed and used. All in the newest version.
This is fixed with Galaxy 1.1.16 :)
Posted September 19, 2016
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TheTomasz: Hey,

we have just released new version of Galaxy, 1.1.16. Most notably, we've added support for H.264 encoded videos (this should fix problems with YT videos not playing) and improved flow with paying using third party processors (like PayPal or paysafecard).

We're very sorry, but unfortunately we've encountered troubles with keeping Windows XP and Vista support for Galaxy and with this release, we must announce that Galaxy will no longer work on these systems. We want to keep moving forward and to offer you guys modern and best solutions available.
Cool, glad to see the video problem resolved for folks, but more importantly the payment problems people were having as that's even more important, both for users and for GOG's bank account. :)

It is sad to hear the news about XP and Vista support in Galaxy being dropped but it is an understandable eventuality that would have to come some day sooner or later. The sad part isn't so much that they'll no longer be supported though, but rather that we're going to hear endless whining for weeks/months to come from the forthcoming witch burners that have yet to read the announcement. I wouldn't worry about it too much though, Microsoft is probably working on a way to automatically force them to upgrade to Windows 12 overnight without any way of opting out of it anyway. :)
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)