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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 25, 2016
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UK_John: I constantly have an "update failed" amongst any updates or installs I have. But because it doesn't give a title I don't know which update is failing! It only appears amongst other updates, etc. It never appears on it's own when you click on the icon in the bottom left to see whats updating or how a download is doing.
Does this also happen when you run a "Verify & Repair" check on a given game?
Posted July 25, 2016
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UK_John: I constantly have an "update failed" amongst any updates or installs I have. But because it doesn't give a title I don't know which update is failing! It only appears amongst other updates, etc. It never appears on it's own when you click on the icon in the bottom left to see whats updating or how a download is doing.
Well I had this problem. Turned out it was Outlast. Couldn't really find anything to solve the problem so in the end I ended up deleting it and reinstalling. That worked.
Posted July 25, 2016
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BKGaming: Yea mostly likely. I probably fill something out for it soon. Feels like those reports are mostly ignored though anymore. I think GOG has to many to shift through at this point. If I was them I'd clear it out when the next major version releases (starting to feel bit like a pipe dream at this point, but I'll keep the faith) and just start fresh.

---

Anyway, what I'm interested in testing right now is a Linux build. Though I got a feeling that games that currently have achievements and stuff are going to get screwed on Linux unless the devs have already included them even though Galaxy wasn't out (which is doubtful).
I dunno about you, but I've been both filing and receiving bug reports online to various projects/products for about 20 years, whenI've spent my personal time and energy to file a bug report in some bug tracker, included all of the details and spent at least 5 minutes to several hours gathering and reporting data so that the developers on the other end get as useful of a report as possible, one thing I find to be the most aggravating of all, is when nobody ever even looks at or acknowledges receipt of the bug report and then later on my bug gets automatically closed either by a robot script or a mass human bug close - either of them using a generic message like "This bug was filed a long time ago, we've released a new version since, please upgrade to the new version and test it out and if the problem still exists please waste another hour of your personal time to file a new report so that we'll autoclose it in 6 months too after having never looked at it."

So, when I experience that - the first time I complain about it. The second time, I discontinue filing "useless" bug reports that will never see human eyes and only end up getting closed by a script or whatever. If a project wants to triage a lot of bug reports then someone should actually look at each individual bug report to determine if it is even likely that the report might be fixed or not, or if it is definitely not fixed simply by reading the report.

A bug reporter's time is valuable also, and just gang-closing them sight unseen is greatly disrespectful in my eyes. I hope GOG never does this. I for one would definitely put a huge low-priority on filing bug reports in the future if they started doing that. Also what's worse is that mantis kind of sucks because it has no "reopen" feature available to bug reporters, so if a bug is closed and still does exist then you have to spend a crap tonne extra time filing a new bug report and waste gobs of your time. If I were paid by the hour to do that a decent wage then sure, but free labour? Not a chance. :oP
Posted July 25, 2016
Hi everyone, everything works great so far and I will welcome any amazing additions from GOG. Only issues I had so far had to do with The Witcher 3, especially in updating the game after a while. Nevertheless you have done an amazing job keep it up!
Posted July 25, 2016
avatar
BKGaming: Yea mostly likely. I probably fill something out for it soon. Feels like those reports are mostly ignored though anymore. I think GOG has to many to shift through at this point. If I was them I'd clear it out when the next major version releases (starting to feel bit like a pipe dream at this point, but I'll keep the faith) and just start fresh.

---

Anyway, what I'm interested in testing right now is a Linux build. Though I got a feeling that games that currently have achievements and stuff are going to get screwed on Linux unless the devs have already included them even though Galaxy wasn't out (which is doubtful).
avatar
skeletonbow: I dunno about you, but I've been both filing and receiving bug reports online to various projects/products for about 20 years, whenI've spent my personal time and energy to file a bug report in some bug tracker, included all of the details and spent at least 5 minutes to several hours gathering and reporting data so that the developers on the other end get as useful of a report as possible, one thing I find to be the most aggravating of all, is when nobody ever even looks at or acknowledges receipt of the bug report and then later on my bug gets automatically closed either by a robot script or a mass human bug close - either of them using a generic message like "This bug was filed a long time ago, we've released a new version since, please upgrade to the new version and test it out and if the problem still exists please waste another hour of your personal time to file a new report so that we'll autoclose it in 6 months too after having never looked at it."

So, when I experience that - the first time I complain about it. The second time, I discontinue filing "useless" bug reports that will never see human eyes and only end up getting closed by a script or whatever. If a project wants to triage a lot of bug reports then someone should actually look at each individual bug report to determine if it is even likely that the report might be fixed or not, or if it is definitely not fixed simply by reading the report.

A bug reporter's time is valuable also, and just gang-closing them sight unseen is greatly disrespectful in my eyes. I hope GOG never does this. I for one would definitely put a huge low-priority on filing bug reports in the future if they started doing that. Also what's worse is that mantis kind of sucks because it has no "reopen" feature available to bug reporters, so if a bug is closed and still does exist then you have to spend a crap tonne extra time filing a new bug report and waste gobs of your time. If I were paid by the hour to do that a decent wage then sure, but free labour? Not a chance. :oP
This is why I always ask a bug reporter to check if the problem is fixed with the latest version UNLESS it's something like SOTS: The Pit, a game I was personally involved in seeing its being fixed to be available in Galaxy, then I just close the report stating it's fixed but if the reporter has further issues to please file a new report :)

Also, I ask for confirmation that a problem is fixed before closing if it's not a version-related one :P
Posted July 25, 2016
avatar
skeletonbow: I dunno about you, but I've been both filing and receiving bug reports online to various projects/products for about 20 years, whenI've spent my personal time and energy to file a bug report in some bug tracker, included all of the details and spent at least 5 minutes to several hours gathering and reporting data so that the developers on the other end get as useful of a report as possible, one thing I find to be the most aggravating of all, is when nobody ever even looks at or acknowledges receipt of the bug report and then later on my bug gets automatically closed either by a robot script or a mass human bug close - either of them using a generic message like "This bug was filed a long time ago, we've released a new version since, please upgrade to the new version and test it out and if the problem still exists please waste another hour of your personal time to file a new report so that we'll autoclose it in 6 months too after having never looked at it."

So, when I experience that - the first time I complain about it. The second time, I discontinue filing "useless" bug reports that will never see human eyes and only end up getting closed by a script or whatever. If a project wants to triage a lot of bug reports then someone should actually look at each individual bug report to determine if it is even likely that the report might be fixed or not, or if it is definitely not fixed simply by reading the report.

A bug reporter's time is valuable also, and just gang-closing them sight unseen is greatly disrespectful in my eyes. I hope GOG never does this. I for one would definitely put a huge low-priority on filing bug reports in the future if they started doing that. Also what's worse is that mantis kind of sucks because it has no "reopen" feature available to bug reporters, so if a bug is closed and still does exist then you have to spend a crap tonne extra time filing a new bug report and waste gobs of your time. If I were paid by the hour to do that a decent wage then sure, but free labour? Not a chance. :oP
Sorry but I have to disagree with you here. Sometimes it's impossible to keep track of every fixed issue and every reported issue. Especially when your getting hundreds to thousands of bug reports, GOG clearly can't keep up based on my own experiences of filing bug reports. You can contribute this to lack of good bug tracking software or lack of staff contributing to the project, but it is what it is. I can't even keep track of all the stuff I've fixed working as developer, some changes are quick but meaningful changes that aren't worth documening. This get's even more crazy with teams of developers working on different things.

It's also not uncommon to start fresh with bug reports during major software revisions, like going from alpha to beta, etc. This provides much more accurate bug reports that are more helpful then bug reports from 6+ months ago that may or may not even be relavant anymore. The goal here is to improve the software, and the best possible way of doing that is not by wasting time on old bug reports that have likley already been fixed. If it's not and it's signicant enough somebody will report it again.

While I get your time is valuable, GOG is not asking us to be paid testers... there not asking us to go out of our way to spend hours finding bugs or feel obligated to report anything. Reporting issues as you come across them is generally good enough, and would take very little time. We report issues because we want to imporve the software we like to use.
Posted July 25, 2016
So I had an issue with Galaxy not being able to load the storage info due to something I did in ProgramData (really wish there was a better way of handling this data), but anyway to keep a long story short... I got that fixed. Galaxy is not auto loading game pages however, I'm having to manually click every game to get the game pages to load. This means all my games with "The" in the title aren't automatically changing until I manually click each one. A bit tedious to say the least with hundreds of games installed.
Post edited July 25, 2016 by BKGaming
Posted July 26, 2016
For a few months now, I've received a message that Galaxy can't update. I tried to uninstall it and download a new file straight from the website, but the problem persists. I keep getting a pop-up saying that it needs to update, but can't.
Posted July 26, 2016
As possible features, a way to capture screen shots in the GOG client and be able to change usernames
Posted July 26, 2016
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Morty90: For a few months now, I've received a message that Galaxy can't update. I tried to uninstall it and download a new file straight from the website, but the problem persists. I keep getting a pop-up saying that it needs to update, but can't.
Are you sure it is not your firewall blocking the updates?
Posted July 26, 2016
Any word on the next big update?
Posted July 26, 2016
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Sniskerbobberton: Any word on the next big update?
It's suppose to be coming soon.. but GOG's coming soon and our coming soon it two totally different things. I mean many features have been listed as coming soon on the main page for well over a year now. I guess GOG has officially invented GOG time (they had to compete with Valve I guess).

Anyway... let's just hope it's worth the wait, otherwise I think many of us might start evaluating if Galaxy is worth waiting for or not. Not that I don't want GOG to succeed, but there comes a point where the waiting game becomes a little to long.
Post edited July 26, 2016 by BKGaming
Posted July 26, 2016
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Sniskerbobberton: Any word on the next big update?
avatar
BKGaming: It's suppose to be coming soon.. but GOG's coming soon and our coming soon it two totally different things. I mean many features have been listed as coming soon on the main page for well over a year now. I guess GOG has officially invented GOG time (they had to compete with Valve I guess).
That is why we call it coming soon™ when talking about gog's coming soon :P
Posted July 26, 2016
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BKGaming: It's suppose to be coming soon.. but GOG's coming soon and our coming soon it two totally different things. I mean many features have been listed as coming soon on the main page for well over a year now. I guess GOG has officially invented GOG time (they had to compete with Valve I guess).
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moonshineshadow: That is why we call it coming soon™ when talking about gog's coming soon :P
I just want to see some major changes to GOG/Galaxy before I die... but at this rate I may be dead first. :P
Post edited July 26, 2016 by BKGaming
Posted July 26, 2016
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ShadowWulfe: Is there a way to get access to extra downloads via the client without having to manually navigate through the folders via explorer?
Once you've finished download, you can use button in job queue (in left bottom corner) to access downloaded extras.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)