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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 20, 2016
Yeah! This is also my question: Why games installed with the installer (*.exe on Windows or *.pkg on Mac OS) don't register themselves inside Galaxy? I install all my games via installer, because I backup the installer on an external drive. At the moment every game needs an manual import in Galaxy after installing with installer.
Posted July 20, 2016
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Lebostein: Yeah! This is also my question: Why games installed with the installer (*.exe on Windows or *.pkg on Mac OS) don't register themselves inside Galaxy? I install all my games via installer, because I backup the installer on an external drive. At the moment every game needs an manual import in Galaxy after installing with installer.
See my question directly above yours. All of the game installers did not get Galaxy support added to them yet, so for games that do not have Galaxy support files present we have to add them manually until GOG decides to update them. Hopefully they do it soon or give us an estimate as to when it might be though.
Posted July 20, 2016
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MarkoH01: I just saw WHY "Book of unwritten Tales" was downloading an additional 2,5 GB of data for me after I installed it via (actual) backup installer and imported it via Galaxy import function. This is a pure Galaxy bug. I have installed the German version of the backup installer and when starting Galaxy it redownloaded the ENGLISH version so to start the German version at all I would have to redownload it from Galaxy again.
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Liosan: Sorry for this. This *generally* works - unfortunately, there are some pretty old game installers which don't include the required information. This is one such installer - it's from early 2014, from before the Galaxy project was started. With no information available, Galaxy defaults to English. We'll fix the installer for this game soon.
Liosan
Great to hear this and thank you for the reply :)
Posted July 20, 2016
Liosan: Is it technically possible for us to take some of the gog DLLs and other bits from a game that does have Galaxy support and doctor a script or something and run a command to cause a game to be registered with Galaxy? I suppose one could run one of the installers that works and debug it to figure out the magic sauce, but if it's something simple enough for someone skilled at development to be able to whip up a script or something, it'd be useful information to know to possibly be able to create a simple automated script or similar to hold some of us over until the packages all get updated on the GOG side of things.

I'm going to go snoop through the GOG files etc. and see if I can figure anything out, maybe fire off an installer and suspend it to examine the temporary files in the payload etc. for now and see what I can come up with. I really want badly to not have to manually import games if I can avoid it even if I have to binary edit .exe files to do so. :)
Posted July 20, 2016
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skeletonbow: I really want badly to not have to manually import games if I can avoid it even if I have to binary edit .exe files to do so. :)
The .info file and a registry entry (HKLM\SOFTWARE\WOW6432Node\GOG.com\Games) should be all that you need. Remember that the WOW6432Node part of the registry key is only needed if you are using a 64-bit OS.
Posted July 20, 2016
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JMich: The .info file and a registry entry (HKLM\SOFTWARE\WOW6432Node\GOG.com\Games) should be all that you need. Remember that the WOW6432Node part of the registry key is only needed if you are using a 64-bit OS.
Oh sweet, thanks! That should be easy enough to do, just install and import each game once, copy the .info file Galaxy yanks from GOG's servers and dump the registry folder it imports, and write a nice little script to wrap it all up. I'm going to go try that with one game right now and see how I fare. Thanks again for the info!
Posted July 20, 2016
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JMich: The .info file and a registry entry (HKLM\SOFTWARE\WOW6432Node\GOG.com\Games) should be all that you need. Remember that the WOW6432Node part of the registry key is only needed if you are using a 64-bit OS.
Ok, I installed The 11th hour, imported it into Galaxy, grabbed the .info file and exported the registry hive for it, uninstalled it, reinstalled it, dropped the .info file in place and imported the registry key. Galaxy didn't notice, nor pick it up after a client restart so there's something more. I am guestimating that there is a command to run that informs Galaxy to rescan the registry for games or something. Perhaps a commandline option to the client itself. GalaxyClient --help /help /h etc. don't produce a usage screen of the secret sauce. I'm going to dump the text of the executable to try to find hidden undocumented commandline options with the GNU "strings" command (Cygwin) and see what I find now...
Posted July 20, 2016
The game installers come with GameuxInstallHelper.dll which appears like it might be something that the installer uses to talk to the running Galaxy client.

Edit: nope, it's used to register games with Windows Vista and newer's Game Explorer. Back to the drawing board.
Post edited July 20, 2016 by skeletonbow
Posted July 20, 2016
Bingo, I hit the jackpot:

GalaxyClient.exe /gameId=1207659000 /command=installed /path="E:\GOG Games\11th Hour"

That is what the setup_*.exe game installers invoke that inform the running Galaxy client that a game has just been installed. It does not appear to be necessary to pre-import registry keys, but you do appear to need the .info file. You just install the game, drop a backup copy of the .info file in the folder and run the command above.

I've tested this with a few games and it seems to work. Doing it manually doesn't really save time or effort though, so for it to be useful it is something that needs to be automated with a script. It'd be nice to figure out a way to automate grabbing the .info files from GOG if that is even possible, but if not then the only way I can think of to handle it is to either make a backup copy of the .info file for each game the first time you manually import it in Galaxy and then that backup could be used by an automated script in the future.

Another option would be to analyze the .info files to determine what the most important bits inside are that Galaxy client needs to know to validate the file and connect to GOG to update things. I know it does not have to be the most recent .info file for a game because Galaxy downloads a new one anyway, so if it is possible to figure out how to automate generating "dummy" .info files that contain only the bare minimum info for Galaxy to work, it will then happily download the full blown .info file and overwrite the dummy one once it is able to connect to the service.

Has anyone tried to reverse engineer the Galaxy communication protocol by chance yet?
Post edited July 20, 2016 by skeletonbow
Posted July 22, 2016
Anyone else having issues with Galaxy taking a significantly long time showing available upgrades (aka DLC) on game pages or the install page taking forever to show when clicking install? It's even timing out on me sometimes and showing a generic server problem message.

Seems like Galaxy is taking a long time connecting to the server and retrieving that info... some optimizations seem to be needed.
Post edited July 22, 2016 by user deleted
Posted July 22, 2016
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Sounds like a backend server problem perhaps, might want to file it in mantis with your logs.
Posted July 22, 2016
Is there a way to get access to extra downloads via the client without having to manually navigate through the folders via explorer?
Posted July 23, 2016
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ShadowWulfe: Is there a way to get access to extra downloads via the client without having to manually navigate through the folders via explorer?
No, but for some content that might be a nice future feature to have. Might be worth adding to the wishlist:

https://www.gog.com/wishlist
Posted July 24, 2016
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skeletonbow: Sounds like a backend server problem perhaps, might want to file it in mantis with your logs.
Yea mostly likely. I probably fill something out for it soon. Feels like those reports are mostly ignored though anymore. I think GOG has to many to shift through at this point. If I was them I'd clear it out when the next major version releases (starting to feel bit like a pipe dream at this point, but I'll keep the faith) and just start fresh.

---

Anyway, what I'm interested in testing right now is a Linux build. Though I got a feeling that games that currently have achievements and stuff are going to get screwed on Linux unless the devs have already included them even though Galaxy wasn't out (which is doubtful).
Posted July 25, 2016
I constantly have an "update failed" amongst any updates or installs I have. But because it doesn't give a title I don't know which update is failing! It only appears amongst other updates, etc. It never appears on it's own when you click on the icon in the bottom left to see whats updating or how a download is doing.
Post edited July 25, 2016 by UK_John
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)