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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 09, 2015
Not really a bug, but more of a huge glaring oversight. A way to search and add people as friends is urgently required. Having to hunt people down on the forums without being able to search them by name anywhere is horrible. Take this post for example, i'm posting here not just to tell you this, but to let a friend actually add me to their friends list.
Posted May 09, 2015
is there some sort of delay with for the emails I signed up but not got a email yet and noticed on other forums its a open beta
Posted May 09, 2015
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jon1138: Little Big Adventure 1 doesn't run using Galaxy. A Dosbox window opens but closes immediately after.
I just tried it and it worked for me. Hve you installed it via Galaxy or using some of the import functions?
Post edited May 09, 2015 by MarkoH01
Posted May 09, 2015
I'm not seeing any indication on what's compatible with Galaxy in my library. And I have quite a few games that I've bought that when I try to scan and add games to, I just get "Did not find any games to import".

Also, does Galaxy not support adding games that were not bought on GOG? As in serving as a launcher for everything I have?
Posted May 09, 2015
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jsjrodman: Also it seems currently auto-update is a per-game setting. That might be okay, but there should be a GLOBAL auto-update setting and it should be easy to find before galaxy auto-updates anything.
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Destro: There will be a global setting foe this.

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EckoShy: And I would file a bug report, but I'm not clear on the part about about including a Galaxy client log. I found the location where the logs are, but there are multiple logs and I don't know which ones would have the useful information needed for the report.
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Destro: Feel free to include entire log folder aipped and just provide an explanation of what happened and steps to reproduce. If you want to help even further, you can always close Galaxy, remove all the logs and then relaunch the Client reproducing only steps required for the bug to occur - this will result in much cleaner logs addressing only specific issue being reported.
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KJTB8: Posting here for advice whether to post a bug report. 've searched and cannot find mention of this anywhere else.

I've only just d/led Galaxy, and wanted to put it through paces I'd commonly use it for. I downloaded Call To power 2 through Galaxy, and launched it. I had the common issue of the movies not playing. I quit out, changed the application file to XP compatible, and launched it from the file directory. At this point, the movies run properly.

I exited out, and went back to Galaxy to launch the game. From here, the videoes no longer run in game. I quit out, and relaunched from the directory, and the movies work again. I checked Galaxy again by launching the game, and the movies in there do not run.

It looks like that when you need to run a game in compatibility mode, Galaxy doesn't recognise any changes made.

I am running 64bit WIn 7

Any advice would be most welcome
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Destro: If you haven't already reported it to mantis then please follow these steps

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
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Destro:
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mcgeehe: I wanted to add to my last post about Galaxy deleting my games...

It also deleted my save games... not cool, not cool at all. I went to play some KOTOR and my saves were gone, didn't even get a chance to back them up. No warning, nothing.
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Destro: When uninstalling game you should have an option to select whether saves will be left intact or should be removed. Did you report the issue to bug tracker? See sticky post on top.
Thanks, I'll report it there.

No, the issue is that Galaxy uninstalled my games by itself. It's done this twice now after an update to the client and this time I lost my saves to certain games.
Posted May 09, 2015
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mcgeehe: No, the issue is that Galaxy uninstalled my games by itself. It's done this twice now after an update to the client and this time I lost my saves to certain games.
This is a very weird situation.... We'll look into the logs as soon as you post them, but just to be sure - since I cannot imagine any other reason why this could happen on update... did you by any chance install your games into the same folder as the Galaxy Client is installed?
Posted May 09, 2015
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tonyt3rry: is there some sort of delay with for the emails I signed up but not got a email yet and noticed on other forums its a open beta
I think so, I have been waiting a couple of hours
Posted May 09, 2015
Had a problem on checkout with a game.

Galaxy does not link me to my paypal account, or at least the link doesn't work, if galaxy is also a web browser, or other way galaxy simply doesn't launch the main browser to complete transaction.

if is the second, it will take about 20 minutes to patch it

skonvolt
Posted May 09, 2015
How I install a game in an other language? The language option under "Configure" is available only AFTER the game is installed! To change the language I have to install the english version first. Then I can switch the option and I have to re-download the complete game in the new language! That is stupid in my eyes... Why I can not set the language BEFORE I click on install?
Posted May 09, 2015
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mcgeehe: No, the issue is that Galaxy uninstalled my games by itself. It's done this twice now after an update to the client and this time I lost my saves to certain games.
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Destro: This is a very weird situation.... We'll look into the logs as soon as you post them, but just to be sure - since I cannot imagine any other reason why this could happen on update... did you by any chance install your games into the same folder as the Galaxy Client is installed?
I made a subfolder named 'Games' inside the 'GalaxyClient' folder. Could that be the reason? Should I make a new folder outside the 'GalaxyClient' folder?

When I submitted my issue I could not find a folder named 'Logs'. I searched all folders assosiated with GOG and couldn't find it.

Also this is what Galaxy did when all my games went missing. The client takes a bit longer to load up, then it acts like it's trying to refresh the games list and library. It hangs for a second then everything is gone. The folders are left along with the uninstallers but all other files are gone.
Posted May 09, 2015
Hi all
I have a question about Heroes 3. I want to play H3 with HD mode but i really dont know how i can startup with HD mode. All i can is start only Heroes 3 without any modes. I missed something or galaxy cant start game with HD mode?
Thanks all and gog galaxy was a great idea!
Posted May 09, 2015
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Renegade63: Hi all
I have a question about Heroes 3. I want to play H3 with HD mode but i really dont know how i can startup with HD mode. All i can is start only Heroes 3 without any modes. I missed something or galaxy cant start game with HD mode?
Thanks all and gog galaxy was a great idea!
I don't have this game but, a lot of games come with a separate configurator. Inside Galaxy when on the tab for Heroes 3 click the 'More Options' button and see if there is a selection for settings or configuration etc...

There is also this

https://sites.google.com/site/heroes3hd/

Edit: I re-read your post. Do you already have the HD mod and Galaxy won't launch the game using it?
Post edited May 09, 2015 by mcgeehe
Posted May 09, 2015
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Renegade63: Hi all
I have a question about Heroes 3. I want to play H3 with HD mode but i really dont know how i can startup with HD mode. All i can is start only Heroes 3 without any modes. I missed something or galaxy cant start game with HD mode?
Thanks all and gog galaxy was a great idea!
avatar
mcgeehe: I don't have this game but, a lot of games come with a separate configurator. Inside Galaxy when on the tab for Heroes 3 click the 'More Options' button and see if there is a selection for settings or configuration etc...

There is also this

https://sites.google.com/site/heroes3hd/
In more is only automatic updates(or something similar). I cant find some button that can allow me startup game from different exe. Problem is H3 HD have different exe file and gog galaxy start only that exe file from original game. Anyone know how to set different exe in galaxy?

I propably have HD patch from side that you are poste.

Sorry for english :)

Yes, galaxy start only with that exe without HD mode.
Post edited May 09, 2015 by Renegade63
Posted May 09, 2015
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Destro: This is a very weird situation.... We'll look into the logs as soon as you post them, but just to be sure - since I cannot imagine any other reason why this could happen on update... did you by any chance install your games into the same folder as the Galaxy Client is installed?
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mcgeehe: I made a subfolder named 'Games' inside the 'GalaxyClient' folder. Could that be the reason? Should I make a new folder outside the 'GalaxyClient' folder?
Yes, that is most likely the reason :). You see, what happened was that once there was an update to the Client, its Updater app was cleaning existing installation folder of the Client before installing a new one in the same place. Since you installed your games within a folder of Client installation, game files were accidentally wiped with each such update cleanup...

For now I'd strongly suggest installing games outside of the folder where Galaxy is installed and in the future we will look into making the update cleanup mechanism a bit less zealous :).
Posted May 09, 2015
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mcgeehe: I don't have this game but, a lot of games come with a separate configurator. Inside Galaxy when on the tab for Heroes 3 click the 'More Options' button and see if there is a selection for settings or configuration etc...

There is also this

https://sites.google.com/site/heroes3hd/
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Renegade63: In more is only automatic updates(or something similar). I cant find some button that can allow me startup game from different exe. Problem is H3 HD have different exe file and gog galaxy start only that exe file from original game. Anyone know how to set different exe in galaxy?

I propably have HD patch from side that you are poste.

Sorry for english :)

Yes, galaxy start only with that exe without HD mode.
Try this.

1. Make a back up of both exe files. [desktop is the best place]
2. Rename the original exe by adding .old to it. [inside the game folder]
3. Rename the modified exe to match the original [if the name already matches you can skip this step]
4. Try to launch from Galaxy.

Doing this might trick Galaxy into using the modified exe. If it doesn't work you can change the names back or just delete them and move the ones from your desktop back to the game folder.

If none of that works make a feature request to allow custome exe files to be selected for launching a game.
All the info you need to make a feature request is covered at the top of the forum in the blue text.

http://www.gog.com/wishlist/galaxy

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mcgeehe: I made a subfolder named 'Games' inside the 'GalaxyClient' folder. Could that be the reason? Should I make a new folder outside the 'GalaxyClient' folder?
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Destro: Yes, that is most likely the reason :). You see, what happened was that once there was an update to the Client, its Updater app was cleaning existing installation folder of the Client before installing a new one in the same place. Since you installed your games within a folder of Client installation, game files were accidentally wiped with each such update cleanup...

For now I'd strongly suggest installing games outside of the folder where Galaxy is installed and in the future we will look into making the update cleanup mechanism a bit less zealous :).
Ya that makes sense. I'll go ahead and move the games folder to another location. Glad that we were able to find this little bug.

Thanks for your help! I'll also update my bug report to reflect this.
Post edited May 09, 2015 by mcgeehe
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)