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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 01, 2016
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BKGaming: Galaxy is crashing for me every single time I go to close it on 1.1.9. Never had crashing before this... not even in alpha. Sigh.
Same here. When I close GoG Galaxy (usually after playing Witcher 3 for a couple of hours) it crashes...it is not a serious problem but it's annoying. Never happened before.
Posted May 01, 2016
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BKGaming: Galaxy is crashing for me every single time I go to close it on 1.1.9. Never had crashing before this... not even in alpha. Sigh.
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Silen: Same here. When I close GoG Galaxy (usually after playing Witcher 3 for a couple of hours) it crashes...it is not a serious problem but it's annoying. Never happened before.
Please put this in Mantis with logs. :) (please look at Venom's post pinned to the top) The crash screenshot or quote would be nice. :)
Post edited May 01, 2016 by Johny.
Posted May 02, 2016
Hello, I am loading up the GOG application for the first time in a while. I downloaded a Witcher 3 patch of some sort, but I can't see the full title of what I downloaded... Even in the "Get backup and extras" I can't see the full title of what I am downloading. I can open up the folder of what I downloaded, but it still doesn't really explain any of what it is.

Is there a way to see the information easier for each download?
Posted May 02, 2016
I feel like this is the third time I've asked, never with any answer, but is there any ETA on being able to choose features? Ever since the beta launched it's been listed on the Galaxy page that you can "Choose your features", and this has never had the "(soon)" after it that was used for other features that weren't implemented yet. And yet, after all this time, it's still not possible for anything except for the overlay.
Posted May 02, 2016
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Marioface5: I feel like this is the third time I've asked, never with any answer, but is there any ETA on being able to choose features? Ever since the beta launched it's been listed on the Galaxy page that you can "Choose your features", and this has never had the "(soon)" after it that was used for other features that weren't implemented yet. And yet, after all this time, it's still not possible for anything except for the overlay.
^This
Posted May 02, 2016
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Silen: Same here. When I close GoG Galaxy (usually after playing Witcher 3 for a couple of hours) it crashes...it is not a serious problem but it's annoying. Never happened before.
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Johny.: Please put this in Mantis with logs. :) (please look at Venom's post pinned to the top) The crash screenshot or quote would be nice. :)
Just so I know.
I had this happen to me about a week ago (April 25, version 1.1.9). With every crash I got the option to send a crash report to GOG and I did (2 or 3 reports, can't remember). I assumed that is good enough and there is no need to also post on Mantis.
Was I wrong?
Posted May 02, 2016
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BKGaming: Galaxy is crashing for me every single time I go to close it on 1.1.9. Never had crashing before this... not even in alpha. Sigh.
Yeah, it's pretty bad right now :( We're getting tons of reports about this. Thanks for sending them, but - unfortunately, none of them are helpful :( Please do *not* submit this to Mantis - we have really a lot of these crash reports already, and Mantis would just increase the confusion without bringing anything useful.

So, I need some quick info about what's possibly causing the crash. Because of course it doesn't happen on our machines...

So, to whoever is experiencing this problem:
- do you have the "Quit Galaxy when closing the main window" checkbox enabled in settings? if yes, do you exit by the tray icon anyway?
- is somebody talking to you when the problem occurs, or are there any pending chat/friends notifications, is the tray icon or window bar blinking, etc?
- does Galaxy start when you launch Windows?
- how long was Galaxy running before you shut it down? Do you hibernate your machine with Galaxy running?

Thanks in advance!

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Johny.: Please put this in Mantis with logs. :) (please look at Venom's post pinned to the top) The crash screenshot or quote would be nice. :)
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mrkgnao: Just so I know.
I had this happen to me about a week ago (April 25, version 1.1.9). With every crash I got the option to send a crash report to GOG and I did (2 or 3 reports, can't remember). I assumed that is good enough and there is no need to also post on Mantis.
Was I wrong?
You are correct - please don't send them to Mantis, the crash reports are enough. Thanks :)

Liosan
Post edited May 02, 2016 by Liosan
Posted May 02, 2016
- do you have the "Quit Galaxy when closing the main window" checkbox enabled in settings? if yes, do you exit by the tray icon anyway? No, it's not enabled
- is somebody talking to you when the problem occurs, or are there any pending chat/friends notifications, is the tray icon or window bar blinking, etc? No
- does Galaxy start when you launch Windows? No
- how long was Galaxy running before you shut it down? Do you hibernate your machine with Galaxy running? Some hours. No.


However, other than these crashs, the game time traking function it's not working anymore and the option window has a strange aspect. I'm under Win 7 64 Bit.
Attachments:
cattura.png (315 Kb)
Post edited May 02, 2016 by ZX12
Posted May 02, 2016
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Liosan: So, to whoever is experiencing this problem:
- do you have the "Quit Galaxy when closing the main window" checkbox enabled in settings?
Yes.

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Liosan: if yes, do you exit by the tray icon anyway?
No . I click on the X in the top-right corner.

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Liosan: - is somebody talking to you when the problem occurs, or are there any pending chat/friends notifications, is the tray icon or window bar blinking, etc?
No.

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Liosan: - does Galaxy start when you launch Windows?
No.

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Liosan: - how long was Galaxy running before you shut it down? Do you hibernate your machine with Galaxy running?
Regardless of time.
I can easily reproduce it by opening Galaxy and closing it one second later (after it had opened, of course).

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Liosan: Do you hibernate your machine with Galaxy running?
No.
Posted May 02, 2016
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Liosan: So, to whoever is experiencing this problem:
- do you have the "Quit Galaxy when closing the main window" checkbox enabled in settings? if yes, do you exit by the tray icon anyway?
- is somebody talking to you when the problem occurs, or are there any pending chat/friends notifications, is the tray icon or window bar blinking, etc?
- does Galaxy start when you launch Windows?
- how long was Galaxy running before you shut it down? Do you hibernate your machine with Galaxy running?
- no
- no
- no
- varies; not usually
Posted May 03, 2016
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Liosan: - do you have the "Quit Galaxy when closing the main window" checkbox enabled in settings?
Yes.

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Liosan: if yes, do you exit by the tray icon anyway?
No.

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Liosan: - is somebody talking to you when the problem occurs, or are there any pending chat/friends notifications, is the tray icon or window bar blinking, etc?
No.

avatar
Liosan: - does Galaxy start when you launch Windows?
No


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Liosan: - how long was Galaxy running before you shut it down?
Varies. Sometimes a few min, sometimes an hour or more.

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Liosan: Do you hibernate your machine with Galaxy running?
No
Posted May 06, 2016
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Liosan: So, to whoever is experiencing this problem:
- do you have the "Quit Galaxy when closing the main window" checkbox enabled in settings?
No, currently not. I had it enabled in the past.
avatar
Liosan: - is somebody talking to you when the problem occurs, or are there any pending chat/friends notifications, is the tray icon or window bar blinking, etc?
No.
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Liosan: - does Galaxy start when you launch Windows?
No.
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Liosan: - how long was Galaxy running before you shut it down?
Just a couple of minutes.
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Liosan: Do you hibernate your machine with Galaxy running?
No.

Additional info:
- I'm using Win 7 64 bit
- I got a Galaxy update when I started the client
- I was uninstalling a game (Huniepop) via Galaxy right before closing the client
- I manually deleted some leftovers of uninstalled GOG games (X-Wing 1998 and Battlefront 2) while Galaxy was running
- I was logged in to GOG with my browser while closing Galaxy
- This happened to me once before, a couple of weeks/months ago (can't remember the circumstances)
Post edited May 06, 2016 by real.geizterfahr
Posted May 07, 2016
Can not import following games after installation with pkg installer:
- Banner Saga 2
- Kathy Rain

If I select the folder to import, then I get the message "Game failed importing"
Posted May 08, 2016
avatar
Venom: Hi Everyone,

Below you can find the changelog of GOG Galaxy.

GOG Galaxy 1.0.5:
- Download speed and reliability improvements
- Game time tracking should be updated more quickly after the game quits
- Default games installation path is now inside Galaxy folder (Windows)
- Added button to easily retry failed installation
- Achievements, game time tracking and other game information are now visible when offline
- All available DLCs will now be visible on a game view
- Bugfix: games installed in in Galaxy folder will not be removed on auto update
- Bugfix: "Essential Component Missing" will not block game installation to a path that’s different than the default
- Bugfix: Font rendering issues (blank boxes, no descriptions, no download speed)

GOG Galaxy 1.0.5.14: (Windows)
- Bugfix: tw3 installation issue.

GOG Galaxy 1.0.6.31: (Windows)
- Bugfix: tw3 installation issue.
- Bugfix: achievements not showing up on the gameview

GOG Galaxy 1.0.7.2023 (both Windows and Mac)
- Added an option to participate in early updates to Galaxy
- Added an option to disable "minimise to tray" behaviour
- Bugfix: Galaxy uninstaller would also remove game files - now it won't
- Various Galaxy self update improvements
- Various Galaxy network communication improvements

GOG Galaxy 1.1.2 (both Windows and Mac):
- Rollbacks - option to manually rollback your game to a previous version
- Installation screen - change install path, language, update preferences and more for every installation
- Pause/Resume functionality
- Friends search - search for new friends without using the forums
- Improved application wide back/forward navigation
- Improved performance (CPU and RAM usage, application launch)
- Better HiDPI support
- New sidebar compact style
- Double click to launch game in sidebar
- Bugfix: installing and launching games on non-admin accounts
- Bugfix: installing components needed for running some games (XNA redistributable)
- Bugfix: links to Reddit, Twitch and other external websites
- Various minor bug fixes and stability improvements

GOG Galaxy 1.1.3 (both Windows and Mac):
- Bugfix: Fixed store and library pages being unnecessary reloaded
- Bugfix: Fixed Server Error message when initializing download of some games on low speed connection
- Bugfix: Fixed crashing that was preventing some users from launching the client
- Bugfix: Various fixes for achievements

GOG Galaxy 1.1.4 (both Windows and Mac):
- Added number of online friends displayed in upper right corner
- Improved handling of DLCs
- When minimizing to Windows tray, notification will appear only once per client installation
- Bugfix: Clearing Windows tray icon while quiting

GOG Galaxy 1.1.5 (both Windows and Mac):
- Bugfix: Properly storing last play date of games
- Bugfix: Properly storing game list display settings
- Bugfix: Friends and chat should work after loosing and regaining Internet connection

Subsequent updates to 1.1.5 included:
- Updates and bugfixes to multiplayer functionality
- Bugfixes for in-game overlay for The Witcher 3

Changelog 1.1.6(both Windows and Mac):
Most important ones
Features:
- New downloads engine, including support for data compression (applies to selected games at launch, we will be rolling out more games over time)
- Game headlines, description, screenshots and store access available directly on the game view
- GOG Games under OS X Quarantine will be able to be launched through client

Bug Fixes:
- Galaxy Client Uninstaller will remove Client's files from ProgramData and properly remove Galaxy services it installed (only applies to new installations)
- Handling the case where installation fails with out of disk space is now improved
- Icons in sidebar will not randomly disappear
- No longer able to have Installation and Update job or two Installation jobs on the same game at once
- Verify/Repair will now properly report a number of fixed files
- Galaxy Client Renderer will no longer randomly shut down. Grey screen on Galaxy Client window should no longer happen
- Progress bar while downloading extras for games will now display proper value
- Client is able to handle games released in all languages (available on GOG) properly
- Sidebar "Last Activity" sorting will now properly work (Actions which are considered Activity are: Game Installation and Game Launch. Ie. those two will put the game on top)
- Frontend optimizations and bug fixes, improving general client UI responsiveness
- Crashes related to memory corruption should be fixed
- Scan&Import should function properly now :))))
- Importing a game won't show wrong download size anymore
- Installation won't fail, if it is started, before client downloads data needed for Installation Screen
- Hidden achievements handling is improved

Changelog 1.1.7 (both Windows and Mac):
Features:
- Added DLCs counter next to version on main game's view
- Uninstalled DLCs will be shown and installable as available upgrades on main game view

Bug fixes:
- Fixed compatibility with Windows XP, OS X 10.8 and 10.9 compatibility
- Fixed problem with Italic fonts being displayed, if user doesn't have Lato fonts installed
- Fixed aborting a rollback results in Game having no Status displayed
- Fixed problem with game version name being displayed as '-'
- Fixed several issues with Import Folder, for example you are no longer able to import a non-compatible game
- Fixed a problem were download speed was sometimes shown as 0 when in fact something was downloading
- Improved handling of Client's updates (Filelocking problem)
- Improved displaying compressed download size in job queue (Although, it's not perfect yet)

Changelog 1.1.8 (both Windows and Mac):
Bug fix:
- Fixed a bug with verify/repair not working properly on some of the games

Changelog 1.1.9 (both Windows and Mac):
- Improved support for downloading games with small files. Note this only applies to game versions released recently
- Improved handling of game patches (the ones outside Galaxy :) ) - Galaxy will recognize a patch was applied externally, which should prevent redownloading the game data again. Note this only applies to game patches released recently
- Dependency installers (like MSVC redists) run only during game installation and verify & repair, not during game updates
- Improved friends list and game invite handling in the in-game overlay
- BUGFIX: proper handling of games that have their own built-in updater
- BUGFIX: showing full game descriptions in galaxy (not just parts)
- BUGFIX: friends in the in-game overlay should be sorted

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games
uninstall this junk....I can't on my computer!!!

' Message file "C:\Program Files (x86)\GalaxyClient\unins001.msg"
is missing. Please correct the problem or obtain a new copy of the prgram '

I can't FIX this problem, the dang thing picked a update by it self and now
I CAN NOT uninstall this thing! :-(
Posted May 08, 2016
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haroldpboone: uninstall this junk....I can't on my computer!!!

' Message file "C:\Program Files (x86)\GalaxyClient\unins001.msg"
is missing. Please correct the problem or obtain a new copy of the prgram '

I can't FIX this problem, the dang thing picked a update by it self and now
I CAN NOT uninstall this thing! :-(
You can try to install it again:
1) if uninstall doesn't work then just delete GalaxyClient folder,
2) download latest GOG Galaxy installer: https://www.gog.com/galaxy,
3) install it and check if you can use or even uninstall (successfully this time, I hope).
Post edited May 08, 2016 by TPR
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