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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted March 31, 2016
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RottenRotz: Is there any way of changing games names under thumbnails in GOG Galaxy?
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Blackdrazon: If you go to the game's folder, you can find a file called "goggame-########.info." Edit the "name" parameter in this file, and that should fix it when GOG loads!
Nope,nothing happened.But thanks for helping!
Anyone else have an idea how to do that?
Post edited March 31, 2016 by RottenRotz
Posted March 31, 2016
Galaxy seems much much slower now. It takes 3-5 minutes for it to even pop up when clicking on it.
Posted April 01, 2016
Just leaving this here. :P
Fresh from installing the newest Sea Dogs: Caribbean Tales.
Attachments:
seadogs.png (48 Kb)
Posted April 01, 2016
Always, when try install new version of Galaxy i get error about 0xc0000007b, any solution?
Post edited April 01, 2016 by zozolek21
Posted April 01, 2016
Is there any way to tell the client not to create start menu shortcuts when installing a game? If I'm using the client, I don't need the shortcuts.
Posted April 01, 2016
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MarioFanaticXV: Is there any way to tell the client not to create start menu shortcuts when installing a game? If I'm using the client, I don't need the shortcuts.
Not yet, unfortunately.
Posted April 01, 2016
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zozolek21: Always, when try install new version of Galaxy i get error about 0xc0000007b, any solution?
This error most likely means that something in your system is corrupt or missing. Now I can't remember what it was in my case but likely candidates are Microsoft Visual C++ runtime and .Net runtime. As I do some coding I would think corrupt runtime for C++ was more likely culprit. Sorry that I can't be more helpful.
Posted April 01, 2016
After today's update witcher 3 (2.7 GB) galaxy bad displays installed DLC. Sorry for my English.
Attachments:
bez tytułu.jpg (179 Kb)
Posted April 01, 2016
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Taro94: Just leaving this here. :P
Fresh from installing the newest Sea Dogs: Caribbean Tales.
Do you use Kaspersky Internet Security? I had a similar issue with Pillars of Eternity and after disabling KIS Galaxy was able to download everything properly.

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Maciekw.132: After today's update witcher 3 (2.7 GB) galaxy bad displays installed DLC. Sorry for my English.
Same here.
Posted April 01, 2016
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Taro94: Just leaving this here. :P
Fresh from installing the newest Sea Dogs: Caribbean Tales.
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AlbertCole: Do you use Kaspersky Internet Security? I had a similar issue with Pillars of Eternity and after disabling KIS Galaxy was able to download everything properly.

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Maciekw.132: After today's update witcher 3 (2.7 GB) galaxy bad displays installed DLC. Sorry for my English.
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AlbertCole: Same here.
No, I don't. I've already downloaded the standalone installer and installed the game with it, but it's something that should be fixed.
Posted April 02, 2016
GalaxyClientHelper.exe uses a lot of memory ~175000k.
I like the galaxy but it may be better to run games outside the client.

Not that it is a problem, but it is a better experience if your computer is running quieter.
Posted April 02, 2016
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unseen4ce: GalaxyClientHelper.exe uses a lot of memory ~175000k.
I like the galaxy but it may be better to run games outside the client.

Not that it is a problem, but it is a better experience if your computer is running quieter.
Galaxy Client is a full blown web browser based on the Google Chrome engine, so it's going to use at least as much memory as any modern web browser when idle. Keep in mind that a large portion of the RAM used by web browsers is the content that they are displaying, decompressed images, video and other content. That's true even if the content is not currently being viewed due to the way that all web browsers cache data for performance. 175MB of data is actually quite small for this.

If someone's computer performance is negatively affected by using the Galaxy client to launch games, then the computer is probably resource constrained enough that they should consider either not using Galaxy client, or using it just to download/install games then exiting it to launch them from the Start menu or shortcuts instead. I would also recommend closing any web browsers or other applications that might be running in the background on such machines also though as that's likely to have an equal or greater impact on RAM usage as well.

I used to be stuck with a 2.8GHz P4 Northwood with 2GB of RAM using Windows XP, so I know what it can be like to be stuck with a legacy system like that, it can be painful. :) Most newer games as well as other technologies are either unusable, unplayable, or just really painful. One must resort to various manual system optimizations to drag it out as long as possible, but eventually the best optimization is to buy or build a new computer with modern specs. Not always doable right away, but big sighs of relief for sure when one is able to. :)
Posted April 02, 2016
I didn't know that about the browser, thanks.

My computer is a newer i5 with 16g ram and a Geforce 750ti. I went with something like this because I only play older games, maybe indie games sometimes.

It doesn't seem to be struggling to play games at all.
Posted April 02, 2016
this
client is still very off compare to likes of steam

i just want to play Master of Orion and heck I cant even successfully download the thing
It fail to auto search the already installed previous version folder, then it uses it OWN temp download folder and i had it downloaded in original folder but it fail to trigger the install to the manually selected original GOG games folder where the game is...
it just keep stuck in the final 19 mb.... for HALF AN HOUR, then I close the whole client and when i restart the client it goes auto download YET AGAIN in the GOG games folder...

i studied software in uni, and I am pretty sure the part of the code for client to auto search stuff or by default go to the previous GOG install mechanism as secondary default has yet to be written in the codes.

So i close the client again and copied the files from galaxy temp to now GOG temp but.. it fail to read that file as 99% complete. it STILL REDOWNLOAD THE WHOLE BLOODY THING...

come on... GOG, there are other established clients out there, alot of their little features is where it made them work and keeping their client base, please learn from them when you plan these, the road ahead is long.

For this version it would fail a lot of users who want their games organised their way in their PC.
Atleast you can attach a warning for user to reboot once they change the folders, save them the download time...

Steam went though all the crap for years.. so yeah
Good luck in the rocky road ahead

for Australia backwater that counts download limits, i would want 3.5 GB of my download limits back thank you very much....
Posted April 02, 2016
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jackau: i just want to play Master of Orion and heck I cant even successfully download the thing
It fail to auto search the already installed previous version folder, then it uses it OWN temp download folder and i had it downloaded in original folder but it fail to trigger the install to the manually selected original GOG games folder where the game is...
it just keep stuck in the final 19 mb.... for HALF AN HOUR, then I close the whole client and when i restart the client it goes auto download YET AGAIN in the GOG games folder...
The new Master of Orion?

First off remember this is a open beta and it will have issues. Galaxy is suppose to download to the !Downloads/temp folder when downloading games or patches. This is a temporary folder Galaxy uses when downloading, once the download is done Galaxy will move the installation to the game directory specified. The "Install games to:" location in setting is where you want your games to be installed, all your games will default to this location.

If it's the new one it should be a Galaxy compatible install. Use "scan and import" and point it to wherever you GOG games are installed. Galaxy should check what game files you already have and download only what is needed. If it's one of the older ones, you may have to go to Library > Find Game > More > Manage > Import Folder if the game was installed with an old standalone installer. You could also use this method for the newer "Galaxy compatible" games, I've had better results with Galaxy actually checking the game folder before downloading when using this method. Galaxy is far from perfect though in this regard when importing.

I've seen people have issues though with downloads getting stuck at the end, it's not something I've experienced though. Not sure what you can do about that.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)