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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted February 19, 2016
Include a Back button for mouse. It's driving me nuts having no easy access back button!
Posted February 20, 2016
I just added a new feature request to the Galaxy wishlist, to request that industry standardized keyboard accelerators (hot-keys) get added in a future Galaxy release for improved usability/ease of use. I searched the Galaxy wishlist for this first and did not find any previous requests of this nature. I intend that all standard hot-keys get added, but in particular the ones people are likely to use the most such as F5/CTRL-R for refresh/reload, ALT-ARROW for back/forward and other similar keys many people use regularly.

The lack of these features make it impossible to bind these functions to mouse buttons on programmable mice also, which probably is what the previous poster was hoping for.

Here is the wishlist entry for others who may wish to vote for this feature as well:
<span class="bold">https://www.gog.com/wishlist/galaxy/add_keyboard_hotkeys_for_all_standard_web_browse r_features</span>
Post edited February 20, 2016 by skeletonbow
Posted February 20, 2016
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JAD2012: HI,

I've noticed that the GOG Galaxy client only detects that you are playing a game if you launch that game from the Galaxy library, not by using an external shortcut or a Steam shortcut. That means, that time played and achievements won't register properly...

Right now, Galaxy doesn't have screenshots support nor in-game interface, therefore, I want to use Steam for those things, but if Galaxy doesn't know that I'm playing, I lose the achievements function.

Is all of this correct or did I do something wrong?
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skeletonbow: Achievements should still work fine, however you're right that Galaxy needs to start the game in order to keep track of game time. You could possibly in theory set it up so that Galaxy launches the game through Steam to get screenshots, or Steam launches the game through Galaxy, but I haven't had any luck with that.
I used to make that trick with Origin, (add it to Steam library and launch Origin from there) so that I would have Steam overlay within Origin games to make screenshots and chat, but it doesn't work with Galaxy :S
Could someone tell me when you unlock the 1st achievement for The Witcher 2? That way, I would be able to know if achievements still work.
Posted February 20, 2016
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JAD2012: I used to make that trick with Origin, (add it to Steam library and launch Origin from there) so that I would have Steam overlay within Origin games to make screenshots and chat, but it doesn't work with Galaxy :S
Yeah, that's what I found too. I wasn't ever able to get Galaxy and Steam overlay to work together so I ended up just launching the game directly from Steam and avoiding Galaxy for The Witcher 3.

The downside was that Galaxy has no concept of how long I actually played the game for, but it probably wouldn't have kept track of it well anyway as I never have found it reliable for keeping track of game time to date. Also, no broadcasting to the world through Galaxy that I was playing The Witcher 3 for unhealthy amounts of time. :)

The upside was that The Witcher 3 itself tracks game time via the character screen so at least I know how long I logged even though there's no record on my account of it. Would be nice to see it ranked up near the top of my game list for play time though. Other upside is that I could take screenshots. It shocks me that many games do not include a built in screenshot feature these days since it takes like 3 lines of code to implement, literally. Other benefits were that I was able to stream my gameplay live to friends via Steam broadcasting, and to use the Steam overlay to bring up the web browser in-game for a few things rather than having to ALT-TAB out of the game. And of course the nice handy Steam FPS counter. To get some plugs in for GOG though, I always rename my Steam shortcuts for GOG games to "<game name> (GOG.com)".
Posted February 20, 2016
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JAD2012: I used to make that trick with Origin, (add it to Steam library and launch Origin from there) so that I would have Steam overlay within Origin games to make screenshots and chat, but it doesn't work with Galaxy :S
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skeletonbow: Yeah, that's what I found too. I wasn't ever able to get Galaxy and Steam overlay to work together so I ended up just launching the game directly from Steam and avoiding Galaxy for The Witcher 3.

The downside was that Galaxy has no concept of how long I actually played the game for, but it probably wouldn't have kept track of it well anyway as I never have found it reliable for keeping track of game time to date. Also, no broadcasting to the world through Galaxy that I was playing The Witcher 3 for unhealthy amounts of time. :)

The upside was that The Witcher 3 itself tracks game time via the character screen so at least I know how long I logged even though there's no record on my account of it. Would be nice to see it ranked up near the top of my game list for play time though. Other upside is that I could take screenshots. It shocks me that many games do not include a built in screenshot feature these days since it takes like 3 lines of code to implement, literally. Other benefits were that I was able to stream my gameplay live to friends via Steam broadcasting, and to use the Steam overlay to bring up the web browser in-game for a few things rather than having to ALT-TAB out of the game. And of course the nice handy Steam FPS counter. To get some plugs in for GOG though, I always rename my Steam shortcuts for GOG games to "<game name> (GOG.com)".
And did you get achievements for the Witcher 3 playing that way? I really need to know this haha
Posted February 20, 2016
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Pirate_PL: Little feature request - Games in Library need a 'Go to Store page' button/option somewhere (like Steam has).
I have a bunch of games I've gotten for free here and thus I don't really remember what genre they are or what they're about. I'm looking at them and I don't even know if I want to play them or not. Would be nice to be able to easily go to the store page and read the description to refresh my memory.
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skeletonbow: Yes, this! I can't tell how many times I am in my library view or on the game install/play view and want to go to the store card for the game to see system requirements or game writeup description, reviews, or some other related info that is on the store page. Right now you can't do it in one, two, or even 57 mouse clicks, you have to go to the Store->Browse Games then either navigate one page at a time until you find it or type it into the search field. Very non-user-friendly PITA! :)

I am guessing that the reason they do not have links from the games to the store page for a game, is because the games in-library are unbundled and they'd have to create a mapping from an unbundled game ID to the bundle it came from, however there may be games that there is no one to one mapping such as games with different variations like Pillars of Eternity that has 3 different editions, or games that come with and without the DLC, etc. Still, Steam manages to do this and it works so I'm sure GOG has the capacity to figure out something useful also. Worst case they can study Steam. :)
That's under the 'MORE' tab - click on it, and select 'STORE PAGE & REVIEWS' from the menu. Well, unless that option's not on Galaxy, and only on the website. :/

Don't know about removed games, though. I don't have any.
Posted February 20, 2016
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tamablenebula: That's under the 'MORE' tab - click on it, and select 'STORE PAGE & REVIEWS' from the menu. Well, unless that option's not on Galaxy, and only on the website. :/

Don't know about removed games, though. I don't have any.
That's only if you want to install a game. If you have the game installed and click on it in your library side bar, it brings up the page that shows achievements etc. where you can hit Play to start a game, but unfortunately no Store Page option is anywhere to be found. You have to click on "Library" at the top of the main content area, then go find your game, or go to the Store itself and browse games then go find it. It would be much more intuitive and convenient to have it on the game page menu or by right clicking on the installed games and getting a context sensitive menu that includes it.
Posted February 21, 2016
When I run galaxy client without internet the icons of the games are missing in the list and instead there is a loading animation. I am using the latest beta.

Anyone have the same issue?
Posted February 21, 2016
I installed Witcher 3 a few months back, reinstalled windows but the game was on a separate SSD. Can run the game fine, but I tried to install the new DLC I bought "cannot find game". Ok no registry entry and the installer (for some very weird reason?) has no ability to point to the current folder where the game resides - unlike about 99% of modern game DLC out now. I then tried GOG galaxy and scanned for games by pointing it at the folder "no game found" - what? I imported folder to force it - "checking files" - yeah we determined 100% are there, re-downloading 31GB.

I finally gave up and just let it re-download.

EDIT: it appears it downloaded about 5GB, and I was on ver 1.11, and I had the 1.12 patch ready to go, and that definitely wasn't 5GB. Not sure what it downloaded tbh, so my feedback is to have it tell you "downloading missing game components" and then tell us how big of a download it is, instead of just saying 31GB. that lack of information may cause people to panic if they have metered connections (as we all will some day, praise be to COMCAST the evil one).
Post edited February 21, 2016 by SeNate
Posted February 21, 2016
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vgezer: When I run galaxy client without internet the icons of the games are missing in the list and instead there is a loading animation. I am using the latest beta.

Anyone have the same issue?
That seems to happen off and on for some people. I've had it happen a few times also over time. Right now it happens if I install Lords of the Realm CD edition, but only with that one game's icon that never shows up. Incidentally Galaxy has red text for the game stating "not yet supported" even though the game installs and runs fine although it loads behind Galaxy out of focus. Probably the lowest priority ever to bother fixing though I imagine as it's been like this forever.

For other problems of this nature, uninstalling the Galaxy client, then going into Program Files and deleting the Galaxy subdirectory completely, and also going into C:\ProgramData and blowing away the GOG Galaxy directory, then reinstalling the client again seems to fix the problem for some people, it did for me. Note that if you install your games under a dubdirectory of the client install directory, this will erase all of your games and any savegames or other data stored inside the game directories.
Posted February 22, 2016
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Pirate_PL: Little feature request - Games in Library need a 'Go to Store page' button/option somewhere (like Steam has).
I have a bunch of games I've gotten for free here and thus I don't really remember what genre they are or what they're about. I'm looking at them and I don't even know if I want to play them or not. Would be nice to be able to easily go to the store page and read the description to refresh my memory.
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skeletonbow: Yes, this! I can't tell how many times I am in my library view or on the game install/play view and want to go to the store card for the game to see system requirements or game writeup description, reviews, or some other related info that is on the store page. Right now you can't do it in one, two, or even 57 mouse clicks, you have to go to the Store->Browse Games then either navigate one page at a time until you find it or type it into the search field. Very non-user-friendly PITA! :)
I'm confused by this. In Galaxy, you can click the down arrow for a game and select "STORE PAGE AND REVIEWS" to go to the Store page.

And a neat little trick, you can click your middle mouse button on it and open the page in your browser.

Now my complaint: If I start multiple downloads, if one needs to install something extra (DirectX, PhysX, etc.), the remaining downloads pause and wait. Did nobody assume we might not sit and watch the downloads?
Posted February 23, 2016
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skeletonbow: Yes, this! I can't tell how many times I am in my library view or on the game install/play view and want to go to the store card for the game to see system requirements or game writeup description, reviews, or some other related info that is on the store page. Right now you can't do it in one, two, or even 57 mouse clicks, you have to go to the Store->Browse Games then either navigate one page at a time until you find it or type it into the search field. Very non-user-friendly PITA! :)
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Zizbuka: I'm confused by this. In Galaxy, you can click the down arrow for a game and select "STORE PAGE AND REVIEWS" to go to the Store page.
Well, as they say... a picture says a thousand words. Screenshot 1 shows Galaxy with a game selected and the game's library page up for launching the game. No link to the store is present, thus requiring you to have to go elsewhere within Galaxy to find a link to the store for this game, and multiple mouse clicks to get there. It's not that it is not possible to get to the page, it is that it is not convenient or user friendly to get there with a single click for a common thing one will want to do.

Screenshot 2 shows how the similar screen in the Steam client does have a link to the store page, making the same operation much more friendly and easy, without requiring multiple clicks to get to the page.
Attachments:
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steam-yes-store.jpg (221 Kb)
Posted February 23, 2016
@sekeletonbow Could you please answer my question? You seem to be around much helping the users :P Did achievements unlock for you while playing Witcher 3 when you launched the game from Steam?
Post edited February 23, 2016 by JAD2012
Posted February 23, 2016
I have a quick question that you all might be able to help me with
Does GOG Galaxy client make all games purchased on GOG able to play multiplayer like Steam?
Posted February 23, 2016
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TheDarkProphet: I have a quick question that you all might be able to help me with
Does GOG Galaxy client make all games purchased on GOG able to play multiplayer like Steam?
Like Steam, it comes down to if a dev wants to implement it... so yes the potential is there for any game to include Galaxy multiplayer same as they do on Steam but doesn't mean every game will.
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)