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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted January 26, 2016
Found a minor glitch in Galaxy client, where when clicking on "DOWNLOAD EXTRAS" from the main library view for a given game, sometimes you are taken directly to the game's download extras page while other times you are taken to the game's install/news/achievements page instead. The bug is that it should always go to the download page, but instead it acts a little random. The issue is not 100% reproduceable and may not show up when someone tries to click on DOWNLOAD EXTRAS the first few times. If you use the client heavily for a while viewing lots of games and manually switching views and going to their download page from their installer page however, at some point in time the client screws up and the main library page links to DOWNLOAD EXTRAS will take you to the game's install page instead of the download page. When it does this, it does not do it for all games but seems rather random. Filed a bug in mantis to track the issue for now.

If someone else is able to reproduce this and can figure out a way to reliably trigger the issue on purpose, please feel free to add comments to my bug report. If anyone is unable to reproduce it, you may need to tinker around a lot with the client without restarting it before you notice the problem at all. Just a minor issue, but it is a bug nonetheless. I may make a video of the problem if I get bored some time if GOG can't reproduce it on their own but I'd rather not if I can avoid it. :)

http://mantis.gog.com/view.php?id=3821
Posted January 26, 2016
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flying_phoenix: For some reason game time tracking doesn't work for any of my games. I don' t understand as I am always connected to the internet. I go to configurations and Game Time Tracking's box is gray and unselectable.
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skeletonbow: Game time tracking is very experimental and unreliable right now, but hopefully it'll be fixed in the next versioned release.
I see thank you. I hope it is fixed as well. I really wonder just how much time I put into The Witcher III for example.
Posted January 26, 2016
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skeletonbow: Game time tracking is very experimental and unreliable right now, but hopefully it'll be fixed in the next versioned release.
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flying_phoenix: I see thank you. I hope it is fixed as well. I really wonder just how much time I put into The Witcher III for example.
I've never had any issues with Galaxy tracking my play time, it seems to work just fine. Are you starting your games directly through Galaxy or through a desktop shortcut? As far as I can tell, Galaxy doesn't track the game time when using desktop shortcuts, unfortunately. I'm not sure if this is how it's supposed to work, though.
Posted January 26, 2016
Can someone please tell me how to uninstall this garbage Galaxy??? This is most evil client I have seen! There is no option to uninstall it and is not even registered with windows as installed application, so I cannot uninstall it from windows 7. I hear all kind of complaints about Steam but they are far better than GOG Galaxy: at least I can uninstall it anytime I want! So I ask: is there anyone who can tell me how to get rid of this insidious app? Thank you!
Posted January 26, 2016
None of the "Flatout" game extras can be downloaded through Galaxy client due to "server problem". I'm mentioning it here just for those keeping track and making sure their local backups are complete. JudasIscariot has fixed these type of problems quickly in the past so this will probably get fixed fast too. People who have downloaded their backups using Galaxy client will need to re-download these files once they're fixed. If anyone wants to track the issue:

http://mantis.gog.com/view.php?id=3825
Post edited January 26, 2016 by skeletonbow
Posted January 26, 2016
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flying_phoenix: I see thank you. I hope it is fixed as well. I really wonder just how much time I put into The Witcher III for example.
The Witcher 3 has a separate game time keeper built into the game. You can see it from one of the game's in-game menu screens for your character. It keeps track of the game time whether or not you are using Galaxy and it's time is separate from Galaxy's timer.
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Paul31286: I've never had any issues with Galaxy tracking my play time, it seems to work just fine. Are you starting your games directly through Galaxy or through a desktop shortcut? As far as I can tell, Galaxy doesn't track the game time when using desktop shortcuts, unfortunately. I'm not sure if this is how it's supposed to work, though.
That may be so, but if you read through this forum thread back one page at a time you'll find that anywhere between 1 to 5 people report Galaxy's game time tracking to be broken regularly so it isn't a case where it works for everyone, or it works for nobody. It is a case where it is known to be buggy, GOG has acknowledged this and is working on improving it, and some people encounter it regularly while other people either don't encounter it or they aren't paying close enough attention to notice that they encountered it. Either way it is not only a bug, but one that is confirmed. There are also bug reports about it in mantis.

The problem is confirmed to happen when launching the game directly within Galaxy client, and while Galaxy is connected to GOG and with a functional Internet connection. Keep using it enough and it will most likely happen for you too.
Post edited January 26, 2016 by skeletonbow
Posted January 26, 2016
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mad2gamer: Can someone please tell me how to uninstall this garbage Galaxy??? This is most evil client I have seen! There is no option to uninstall it and is not even registered with windows as installed application, so I cannot uninstall it from windows 7. I hear all kind of complaints about Steam but they are far better than GOG Galaxy: at least I can uninstall it anytime I want! So I ask: is there anyone who can tell me how to get rid of this insidious app? Thank you!
Be aware that Galaxy is not a finished product, but rather is an in-development product that is in beta testing. Using beta products means wanting to test them and provide bug reports back so that they can be fixed. People who do not want to test things and report bugs probably should avoid using beta software at all and wait until it is an officially released product at which point it will probably be much more feature complete and also more stable and reliable.

Having said that, Galaxy does indeed register itself with Windows and show up in the control panel with an option to uninstall (screenshot attached, Windows 7/x64). Have a look again in case you missed it, but if it's not there then perhaps something went wrong. If you really do not have an entry in the control panel for it, then you could try running the installer again to reinstall it and then uninstall it which might work. Otherwise you may have to delete the directory where you installed it to manually. In addition to that, it creates a data store under C:\ProgramData which you may want to locate and delete also as it can be several gigabytes in size.

Hope this helps.
Attachments:
galaxy-controlpa.jpg (173 Kb)
Posted January 26, 2016
The "The Guild" game extras for "MANUAL (ENGLISH)" can not be downloaded through Galaxy client due to "server problem". I'm mentioning it here just for those keeping track and making sure their local backups are complete. JudasIscariot has fixed these type of problems quickly in the past so this will probably get fixed fast too. People who have downloaded their backups using Galaxy client will need to re-download these files once they're fixed. If anyone wants to track the issue:

http://mantis.gog.com/view.php?id=3826
Posted January 26, 2016
When I attempt to add a game to Galaxy, it tells me that it can't find any games to import when I direct it to the game's file location. Happens with Rogue Legacy and Wasteland 1. I'm noticing that when I look in the folders through Scan and Import Folders, there aren't any game launcher icons appearing, yet they are there when I look them up in Windows.

Anyone know what's up?
Posted January 26, 2016
avatar
mad2gamer: Can someone please tell me how to uninstall this garbage Galaxy??? This is most evil client I have seen! There is no option to uninstall it and is not even registered with windows as installed application, so I cannot uninstall it from windows 7. I hear all kind of complaints about Steam but they are far better than GOG Galaxy: at least I can uninstall it anytime I want! So I ask: is there anyone who can tell me how to get rid of this insidious app? Thank you!
avatar
skeletonbow: Be aware that Galaxy is not a finished product, but rather is an in-development product that is in beta testing. Using beta products means wanting to test them and provide bug reports back so that they can be fixed. People who do not want to test things and report bugs probably should avoid using beta software at all and wait until it is an officially released product at which point it will probably be much more feature complete and also more stable and reliable.

Having said that, Galaxy does indeed register itself with Windows and show up in the control panel with an option to uninstall (screenshot attached, Windows 7/x64). Have a look again in case you missed it, but if it's not there then perhaps something went wrong. If you really do not have an entry in the control panel for it, then you could try running the installer again to reinstall it and then uninstall it which might work. Otherwise you may have to delete the directory where you installed it to manually. In addition to that, it creates a data store under C:\ProgramData which you may want to locate and delete also as it can be several gigabytes in size.

Hope this helps.
Thank you skeletonbow for your reply! No it does not show in my win7 control panel as installed game, that is why I was so desperate to get it uninstalled as I do not like to have any app/game that does not show in control panel...I started the Galaxy via its .exe command and saw it being updated by close to 90MB...galaxy client started as normal but it still did not show in my control panel! So, I did what you suggested, manualy deleted all files at all mentioned location! PS: it also stores files under user/AppData/Local and allusers/.... directory...all up there was 4 locations where it had galaxy files, including C:\ProgramData, and C:\Program Files.
Posted January 26, 2016
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mad2gamer: Thank you skeletonbow for your reply! No it does not show in my win7 control panel as installed game, that is why I was so desperate to get it uninstalled as I do not like to have any app/game that does not show in control panel...I started the Galaxy via its .exe command and saw it being updated by close to 90MB...galaxy client started as normal but it still did not show in my control panel! So, I did what you suggested, manualy deleted all files at all mentioned location! PS: it also stores files under user/AppData/Local and allusers/.... directory...all up there was 4 locations where it had galaxy files, including C:\ProgramData, and C:\Program Files.
Hopefully you did stop the Galaxy services, too ;)
Posted January 26, 2016
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flying_phoenix: I see thank you. I hope it is fixed as well. I really wonder just how much time I put into The Witcher III for example.
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Paul31286: I've never had any issues with Galaxy tracking my play time, it seems to work just fine. Are you starting your games directly through Galaxy or through a desktop shortcut? As far as I can tell, Galaxy doesn't track the game time when using desktop shortcuts, unfortunately. I'm not sure if this is how it's supposed to work, though.
I always start games via client. Despite this I never have had any of my games track a single minute for me.
Posted January 26, 2016
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exosquadron: When I attempt to add a game to Galaxy, it tells me that it can't find any games to import when I direct it to the game's file location. Happens with Rogue Legacy and Wasteland 1. I'm noticing that when I look in the folders through Scan and Import Folders, there aren't any game launcher icons appearing, yet they are there when I look them up in Windows.

Anyone know what's up?
Yeah, i know what's up:) As the versions of these games aren't entirely compatible with Galaxy Client, the Client won't find them using Scan and Import Folders feature. To import them and avoid additional downloads (assuming you've got patched game with newest updates installed) go to Library, click on Wastelands/Rogue Legacy and from More -> Manage menu choose Import Folder and point to a folder where the game is installed. Hope that helps:)
Posted January 26, 2016
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TomaszGOG: snip
Can you please give us an update on when we might see a new Galaxy update or if you guys are anywhere close? It's been a few weeks now so I'm just wondering where you are now.
Posted January 26, 2016
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mad2gamer: Can someone please tell me how to uninstall this garbage Galaxy??? This is most evil client I have seen! There is no option to uninstall it and is not even registered with windows as installed application, so I cannot uninstall it from windows 7. I hear all kind of complaints about Steam but they are far better than GOG Galaxy: at least I can uninstall it anytime I want! So I ask: is there anyone who can tell me how to get rid of this insidious app? Thank you!
Maybe something went wrong during install, because Galaxy definitely gets registered in the windows programs list and can be uninstalled from the control panel.

If there really is no Galaxy entry, open the folder of your Galaxy installation and use "unins000.exe" to uninstall the client manually.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)