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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted December 23, 2015
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mike_cesara: Doesn't look bad at all, however, after few minutes I don't really mind how big pixels are ; )
Are you sure game isn't blocked with firewall? You can use direct IP if you know someone who hosts the game.
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BKGaming: It is most likely a firewall issue, had the exact same thing, but never tried to fix it as I don't really play online much. Allowed the game through the firewall and now I see the servers.
This or The Great US firewall : D
I use to do lan parties in the past, it was always fun as hell. Now I rarely play online but I did try The Rise of the Triad. Not bad, not bad at all.
I would like to see Gwent standalone here. With multplayer of course, perhaps even integrated with GoG service..
Posted December 23, 2015
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BKGaming: It is most likely a firewall issue, had the exact same thing, but never tried to fix it as I don't really play online much. Allowed the game through the firewall and now I see the servers.
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mike_cesara: This or The Great US firewall : D
I use to do lan parties in the past, it was always fun as hell. Now I rarely play online but I did try The Rise of the Triad. Not bad, not bad at all.
I would like to see Gwent standalone here. With multplayer of course, perhaps even integrated with GoG service..
Hmm, still no dice.

Disabled Windows Firewall and Software Firewall.

I don't see why it wouldn't see the servers it sees Gog's servers when downloading the TROTT GOG Galaxy update files before I could launch.
Posted December 23, 2015
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TrueDosGamer: Hmm, still no dice.

Disabled Windows Firewall and Software Firewall.

I don't see why it wouldn't see the servers it sees Gog's servers when downloading the TROTT GOG Galaxy update files before I could launch.
No clue to be honest.. Can you see changelog in ROTT launcher? When I block the game on firewall I can't get neither log nor servers..
Attachments:
rott_launch.jpg (267 Kb)
Posted December 23, 2015
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TheImpZA: Anyone have any tips to fix the "SERVER PROBLEM" issue?
please report it on mantis.gog.com, your log file would be very handy.
Do you experience these issues only when downloading by galaxy, or also for backup installers?
Posted December 23, 2015
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TrueDosGamer: Hmm, still no dice.

Disabled Windows Firewall and Software Firewall.

I don't see why it wouldn't see the servers it sees Gog's servers when downloading the TROTT GOG Galaxy update files before I could launch.
avatar
mike_cesara: No clue to be honest.. Can you see changelog in ROTT launcher? When I block the game on firewall I can't get neither log nor servers..
Yes I get the Apogee Launcher screen with the Change Log inside. I'll try and copy and paste it and place it in a text file as proof.

I'm going to reboot the computer and relaunch into GOG Galaxy to make sure any files need updating.

Then reinstall TROTT from scratch and then let GOG Galaxy patch it again for network play and give it another shot.

Okay when connecting to GOG Galaxy after importing TROTT after installation it will start downloading this
173MB file at a download speed of 0.5->0.6 Megabytes / second.

Suggestion to GOG Team:

Any chance TROTT GOG Galaxy update file(s) can be downloaded off the GOG website library instead as a standalone patch?

173MB file downloaded and now "UPDATING" status... Whatever this patch is it's taking its sweet time.

I'm probably just going to backup the "Rise of the Triad (2013)" folder so next time I won't have to deal with this delay.

I think it's done just stuck on the "UPDATING" Moving 100.0%.

Okay...

Same result again.


I took a snap of the Change log in the Apogee Launcher. I copy copy and paste the text but it's way too long to post.
Attachments:
trott_searching_.jpg (36 Kb)
apogee_launcher_.jpg (105 Kb)
Post edited December 23, 2015 by TrueDosGamer
Posted December 23, 2015
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TrueDosGamer: Yes I get the Apogee Launcher screen with the ChangeLog inside. I'll try and copy and paste it and place it in a text file as proof.
exceptions in my firewall:
\Rise of the Triad (2013)\Binaries\ROTTLauncher.exe
\Rise of the Triad (2013)\Binaries\Win32\ROTT.exe
\Rise of the Triad (2013)\Binaries\Win64\ROTT.exe
Perhaps you could try more -> manage -> verify/repair in Galaxy..
Posted December 23, 2015
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TrueDosGamer: Yes I get the Apogee Launcher screen with the ChangeLog inside. I'll try and copy and paste it and place it in a text file as proof.
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mike_cesara: exceptions in my firewall:

\Rise of the Triad (2013)\Binaries\ROTTLauncher.exe
\Rise of the Triad (2013)\Binaries\Win32\ROTT.exe
\Rise of the Triad (2013)\Binaries\Win64\ROTT.exe
avatar
mike_cesara: Perhaps you could try more -> manage -> verify/repair in Galaxy..
Added all three to my Windows Firewall.

Verify / Repair synced

Also checked under:
X:\Documents and Settings\All Users\GOG.com\Galaxy\
LOG file not present so no errors.

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TheImpZA: Anyone have any tips to fix the "SERVER PROBLEM" issue?
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songoqu: please report it on mantis.gog.com, your log file would be very handy.
Do you experience these issues only when downloading by galaxy, or also for backup installers?
The slow downloading of the TROTT level editor from the library accessed via my browser not GOG Galaxy only occurs when inside GOG Galaxy it began downloading that 173MB TROTT patch file. Once the 173MB TROTT patch file finished the TROTT level editor I was downloading in the browser jumped back up to normal peak download speeds.

No LOG files found in :

X:\Documents and Settings\All Users\GOG.com\Galaxy\

For TROTT or any other GOG Galaxy network game to be added,

Is there a default IP address and port for the GOG Galaxy transmissions?

I want to try to force it open on my router as a last resort as I only have TROTT for testing and no luck seeing any servers for Multiplayer.
Post edited December 23, 2015 by TrueDosGamer
Posted December 23, 2015
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TrueDosGamer: (...)
I'm hosting a game now. Can you see anything?

edit:
What about Galaxy and firewall?
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClientService.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient Helper.exe
%ALLUSERSPROFILE%\GOG.com\Galaxy\redists\GalaxyCommunication.exe
Post edited December 23, 2015 by mike_cesara
Posted December 23, 2015
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TrueDosGamer: (...)
avatar
mike_cesara: I'm hosting a game now. Can you see anything?

edit:
What about Galaxy and firewall?

%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClientService.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient Helper.exe
%ALLUSERSPROFILE%\GOG.com\Galaxy\redists\GalaxyCommunication.exe
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mike_cesara:
Interesting...

X:\Documents and Settings\All Users\GOG.com\Galaxy

there is no redists folder and also no GalaxyCommunication.exe file anywhere

Ahh... did some more digging... the path to mine is located here:

X:\Documents and Settings\All Users\Application Data\GOG.com\Galaxy\redists

I even added GalaxyUpdater.exe to my Firewall exceptions.

Going to see if this did anything.

Okay same result. No servers.

Possible bug:

On a side note earlier I tried hosting a server and chose spectator mode. Alt-tabbed back to the desktop. Later when I went back into the game and then Quit to Menu. The game kept showing those intermission tidbits non stop one after another in a constant loop. I couldn't make it quit out. Tried the Windows key, Alt tabbing, Ctrl+Esc, and Alt+F4. It wouldn't quit out. Is there an in game keyboard command to exit the program besides using the Menu? Back in the day Ctrl+X, F10, Ctrl+C, Alt + X and a few others used to be the way to do things before Windows.


I think GOG should either release some older game for multiplayer for just testing purposes for users. Some 2D scroller in the hundred MB size range so it's a fast download. This TROTT is a beast of a download.

Probably the easiest would be adapting one of those Worms 2D games into GOG Play.

Worms Fort was a freebie not too long ago so probably a bunch of people have it.

Any chance this could be adapted for GOG Galaxy next on the list?
Post edited December 23, 2015 by TrueDosGamer
Posted December 24, 2015
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TheImpZA: Anyone have any tips to fix the "SERVER PROBLEM" issue?
avatar
songoqu: please report it on mantis.gog.com, your log file would be very handy.
Do you experience these issues only when downloading by galaxy, or also for backup installers?
Thanks, I've made a report on that site.

By backup installers, do you mean the installers downloaded directly from the GOG site? I can download those files.

I can't download anything in the Galaxy client though. Today, for the first time in a long time, Galaxy managed to get the file files to verify TW3, but when I paused the download, the Server Problem issue came back.

Merry Christmas, and have a good New Year!
Post edited December 24, 2015 by TheImpZA
Posted December 25, 2015
Have a Merry Christmas fellow Goggers, Galaxiers, and especially the GOG team.


Thanks for the hard work you've put in keeping this site alive DRM free and continuing to innovate it with GOG Galaxy and beyond!


TDG
Posted December 26, 2015
So, the simple, trusty and non intrusive GOG downloader got phased out by this? I just tried Galaxy and let me tell you is no more in my PC.

Sorry for the rude comment, I just don't like GOG Galaxy and what it wants to be, I just want the old downloader whose only purpose was to download games...
Posted December 26, 2015
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Crsldmc: So, the simple, trusty and non intrusive GOG downloader got phased out by this? I just tried Galaxy and let me tell you is no more in my PC.
Of course, no point in supporting something that is built into Galaxy, which can download standalone installers just like the downloader. Granted they probably should have waited to Galaxy was more stable.

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Crsldmc: Sorry for the rude comment, I just don't like GOG Galaxy and what it wants to be, I just want the old downloader whose only purpose was to download games...
Then download via browser with a good download manger. Not much different from the downloader. Your kind of late on this complaint seeing as the downloader has been fazed out for a while now.
Post edited December 26, 2015 by BKGaming
Posted December 26, 2015
Is there a way to remove list of ppl i chatted with? I don't mean friends of course, just some users i chatted just once to give or trade game keys. I keep seeing all of them. I don't want to block them, just to remove from my chat list.

I couldn't find any info about that in this thread.
Posted December 26, 2015
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Crsldmc: So, the simple, trusty and non intrusive GOG downloader got phased out by this? I just tried Galaxy and let me tell you is no more in my PC.
avatar
BKGaming: Of course, no point in supporting something that is built into Galaxy, which can download standalone installers just like the downloader. Granted they probably should have waited to Galaxy was more stable.

avatar
Crsldmc: Sorry for the rude comment, I just don't like GOG Galaxy and what it wants to be, I just want the old downloader whose only purpose was to download games...
avatar
BKGaming: Then download via browser with a good download manger. Not much different from the downloader. Your kind of late on this complaint seeing as the downloader has been fazed out for a while now.
Something that is barely built into Galaxy (its just too buggy right now) and we all know it will take some time to fix this properly, why not keep the Good Old GOG Downloader, no need to support it, I believe it was pretty stable all the time (atleast while they polished Galaxy's download aspects a bit more).

And no, I'm not late, this was going to happen early complaint or not, finally, using a third party software other than GOG's own software is not an option, like to keep my PC clean. :)
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)