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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted December 06, 2015
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Export: I wonder how the progress of achievements is going... *whistles*
What do you mean? Achievements are already a feature in the client on supported games, such as the Witcher 3, Trine 3, Stronghold Crusader 2, ect.
Posted December 06, 2015
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Export: I wonder how the progress of achievements is going... *whistles*
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BKGaming: What do you mean? Achievements are already a feature in the client on supported games, such as the Witcher 3, Trine 3, Stronghold Crusader 2, ect.
Really? I had no idea. I was checking by going to Settings, Features. It's still greyed out and marked as "coming soon". Any word on their plans to add it to more and more games as they go on, or is it down to the publisher?
Posted December 06, 2015
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Export: Really? I had no idea. I was checking by going to Settings, Features. It's still greyed out and marked as "coming soon". Any word on their plans to add it to more and more games as they go on, or is it down to the publisher?
Greyed out doesnt mean that its not implemented, just that you cant toggle it yet, same with the other features there like automatic updates, they are already in ;)
Posted December 06, 2015
I know it might not be related to GOG Galaxy but I just wanted to ask you - why there are some games in my library which I don't have? I don't want them (let's call them "suggested games") to show in my library. Having The Witcher 1 and 2 doesn't mean I want to see The Witcher 3 in my library now (with "buy" button). When someone has many games in his/her library then finding exact game to download it or play it, etc. might be more difficult. Of course I don't have a big game library now but some have.
Post edited December 06, 2015 by lefty
Posted December 06, 2015
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BKGaming: What do you mean? Achievements are already a feature in the client on supported games, such as the Witcher 3, Trine 3, Stronghold Crusader 2, ect.
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Export: Really? I had no idea. I was checking by going to Settings, Features. It's still greyed out and marked as "coming soon". Any word on their plans to add it to more and more games as they go on, or is it down to the publisher?
Down to the publisher. See here for a list: http://www.gog.com/mix/games_with_galaxy_achievements

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lefty: I know it might not be related to GOG Galaxy but I just wanted to ask you - why there are some games in my library which I don't have? I don't want them (let's call them "suggested games") to show in my library. Having The Witcher 1 and 2 doesn't mean I want to see The Witcher 3 in my library now (with "buy" button). When someone has many games in his/her library then finding exact game to download it or play it, etc. might be more difficult. Of course I don't have a big game library now but some have.
Hmm never seen that before, wonder if it's specific to Witcher 3? I own it so that might be why I've never seen it.
Post edited December 06, 2015 by BKGaming
Posted December 06, 2015
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lefty: I know it might not be related to GOG Galaxy but I just wanted to ask you - why there are some games in my library which I don't have? I don't want them (let's call them "suggested games") to show in my library. Having The Witcher 1 and 2 doesn't mean I want to see The Witcher 3 in my library now (with "buy" button). When someone has many games in his/her library then finding exact game to download it or play it, etc. might be more difficult. Of course I don't have a big game library now but some have.
You sure you dont see the shop page, but your library page? Never happened to me in the library.
Posted December 06, 2015
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lefty: I know it might not be related to GOG Galaxy but I just wanted to ask you - why there are some games in my library which I don't have? I don't want them (let's call them "suggested games") to show in my library. Having The Witcher 1 and 2 doesn't mean I want to see The Witcher 3 in my library now (with "buy" button). When someone has many games in his/her library then finding exact game to download it or play it, etc. might be more difficult. Of course I don't have a big game library now but some have.
We do not show recommendations on Account page (or generally games you don't have). The only situation where you could see The Witcher 3 there with a buy button would be that you own one of game DLCs but not the game itself. For The Witcher 3 this is possible to achieve that :). I cannot imagine any other game with such effect though and as I understand you mention multiple games...

Could you post a screenshot maybe of some other game appearing in such way? Or if you prefer please do contact our support directly.
Post edited December 06, 2015 by Destro
Posted December 07, 2015
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lefty: I know it might not be related to GOG Galaxy but I just wanted to ask you - why there are some games in my library which I don't have? I don't want them (let's call them "suggested games") to show in my library. Having The Witcher 1 and 2 doesn't mean I want to see The Witcher 3 in my library now (with "buy" button). When someone has many games in his/her library then finding exact game to download it or play it, etc. might be more difficult. Of course I don't have a big game library now but some have.
avatar
Destro: We do not show recommendations on Account page (or generally games you don't have). The only situation where you could see The Witcher 3 there with a buy button would be that you own one of game DLCs but not the game itself. For The Witcher 3 this is possible to achieve that :)
Could this also happen if someone adds the free DLC bundle? Because that would explain The Witcher 3 being there without someone remembering to buy it.
Posted December 07, 2015
Since GOG Galaxy moved from alpha to beta, I have had the same issues no matter how many updates GOG has done. This issue started just after Galaxy beta started. I was able to run Galaxy alpha without many issues.

The main issue is that;

(1) When I first installed Galaxy, it seemed to work well.
(2) However, once I logout from Galaxy and restarted again, none of my games was recognized by Galaxy at all.
(3) Scan and import button did not do anything. First of all, I cannot reach to 'This Computer' at all. Therefore I cannot direct Galaxy to my drive folders which contain my games. Even though I typed in the folder names, it did not recognize any games.
(4) Then I tried to get into each game menu from the Library. But it did not work either because I just couldn't go into each game menu. Double-clicking the game icons in the library just did not work at all.
(5) The only way for Galaxy to recognize games is to uninstall Galaxy and reinstall it again and again each time I logout Galaxy.
(6) The odd thing is that I cannot start Galaxy with Administrator's rights. And I cannot exclude Galaxy from DEP.
(7) My computer is running on W8.1 with Kaspersky. Turning off Kaspersky did not change anything. In the same computer I have three other booting drives with XP, W7, and Linux. Galaxy works normally with XP and W7. So this is an isolated issue with my W8.1 drive.

I already contacted GOG many times. So far I haven't gotten back any solutions from them. If there are any ideas about my issues from the community, please let me know. Thank you.
Posted December 07, 2015
So, what's the latest word on a Linux Galaxy client? Eagerly anticipating...........
Posted December 07, 2015
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kotokimura: Since GOG Galaxy moved from alpha to beta, I have had the same issues no matter how many updates GOG has done. This issue started just after Galaxy beta started. I was able to run Galaxy alpha without many issues.

The main issue is that;

(1) When I first installed Galaxy, it seemed to work well.
(2) However, once I logout from Galaxy and restarted again, none of my games was recognized by Galaxy at all.
(3) Scan and import button did not do anything. First of all, I cannot reach to 'This Computer' at all. Therefore I cannot direct Galaxy to my drive folders which contain my games. Even though I typed in the folder names, it did not recognize any games.
(4) Then I tried to get into each game menu from the Library. But it did not work either because I just couldn't go into each game menu. Double-clicking the game icons in the library just did not work at all.
(5) The only way for Galaxy to recognize games is to uninstall Galaxy and reinstall it again and again each time I logout Galaxy.
(6) The odd thing is that I cannot start Galaxy with Administrator's rights. And I cannot exclude Galaxy from DEP.
(7) My computer is running on W8.1 with Kaspersky. Turning off Kaspersky did not change anything. In the same computer I have three other booting drives with XP, W7, and Linux. Galaxy works normally with XP and W7. So this is an isolated issue with my W8.1 drive.

I already contacted GOG many times. So far I haven't gotten back any solutions from them. If there are any ideas about my issues from the community, please let me know. Thank you.
Hey, we will try to reproduce the errors you are getting. How did you try to contact us? Through support?
Posted December 07, 2015
I sent this issue through your mantis site. Thank you for your help.
Posted December 07, 2015
Development of Galaxy is going so slow... it's really disappointing to see.

There have been just minor updates since months now, must-have features like download speed limitation are still missing, if you add a lot of games the whole client becomes very slow and ressource intensive.

Is there even a defined state for when Galaxy will be released as the first final version or do you just make it up as you go?
Posted December 07, 2015
I've noticed the Galaxy client is still receiving patches; does anyone know why updates to the change log ceased after October?

Congratulations on what you've done with the client so far, GOG.
Posted December 08, 2015
I noticed it downloaded a patch just now when I started up game.

Was curious is there any place to see the patch notes?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)