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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted November 10, 2015
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andry18: Sorry guys, but it's a looong time that galaxy doesn't count the hours in game, nor the unlocked achievements.
I tried just everything, even doing a clean installation of galaxy. Any tips?
Some games still don't work properly with galaxy, see http://mantis.gog.com/view.php?id=3316
Posted November 10, 2015
avatar
andry18: Sorry guys, but it's a looong time that galaxy doesn't count the hours in game, nor the unlocked achievements.
I tried just everything, even doing a clean installation of galaxy. Any tips?
avatar
kachna96: Some games still don't work properly with galaxy, see http://mantis.gog.com/view.php?id=3316
Very true.
Playtime however, is still counted. At least for me..
Attachments:
playtime.jpg (176 Kb)
Posted November 10, 2015
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kachna96: Some games still don't work properly with galaxy, see http://mantis.gog.com/view.php?id=3316
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mike_cesara: Very true.
Playtime however, is still counted. At least for me..
Alan Wake for example doesn't count playtime at my end.
Posted November 10, 2015
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mike_cesara: Very true.
Playtime however, is still counted. At least for me..
avatar
kachna96: Alan Wake for example doesn't count playtime at my end.
Sadly I don't own Alan Wake on gog yet, thus can't check. And have only 71 games installed, can't say much about all the rest..
The only games I experienced problems with not counting playtime were games launched via launcher, what can be easily fixed.
See The Witcher 2 example above.
Well, Galaxy is still somewhere between alpha and beta state. Not everything works as expected ; )
Post edited November 10, 2015 by mike_cesara
Posted November 10, 2015
avatar
kachna96: Alan Wake for example doesn't count playtime at my end.
avatar
mike_cesara: Sadly I don't own Alan Wake on gog yet, thus can't check. And have only 71 games installed, can't say much about all the rest..
The only games I experienced problems with not counting playtime were games launched via launcher, what can be easily fixed.
See The Witcher 2 example above.
Well, Galaxy is still somewhere between alpha and beta state. Not everything works as expected ; )
Yea Alan Wake does not appear to work, nor does it count last played. I've reported this before, along with a number of other games. I can't say for 100% but it appears any game were Galaxy doesn't count the last played, it also doesn't count time played either. Just from my own experience.
Posted November 10, 2015
Thanks to both for the support.
Unfortunately it's not an antivirus problem, I've already tried to disable it or even unistall, but that didn't solve the problem. For what concerns the games...I have this problem since september, no matter which game I was playing on.
And I played quite a lot. the witcher 3 and this war of mine are the only ones that I played before the problem appears, so they have some old stats, but for the others (divinity original sin, soma, stasis, the vanishing of ethan carter, mark of the ninja, alan wake & alan wake american nightmare) just 0, and the same happens to the witcher 3 (I'm playing the hearts of stone expansion these days, but I'm still stuck with the "196h 22m")
Posted November 10, 2015
avatar
mike_cesara: Sadly I don't own Alan Wake on gog yet, thus can't check. And have only 71 games installed, can't say much about all the rest..
The only games I experienced problems with not counting playtime were games launched via launcher, what can be easily fixed.
See The Witcher 2 example above.
Well, Galaxy is still somewhere between alpha and beta state. Not everything works as expected ; )
avatar
BKGaming: Yea Alan Wake does not appear to work, nor does it count last played. I've reported this before, along with a number of other games. I can't say for 100% but it appears any game were Galaxy doesn't count the last played, it also doesn't count time played either. Just from my own experience.
Last played does not work for some games, since the very beginning I believe.
But still does count time spent in game on win7, might be some compatibility issue with win10.
Honestly, Galaxy seems to be such a mess I suspect it's kind of protection from disassembling ; )
avatar
andry18: Thanks to both for the support.
Unfortunately it's not an antivirus problem, I've already tried to disable it or even unistall, but that didn't solve the problem. For what concerns the games...I have this problem since september, no matter which game I was playing on.
And I played quite a lot. the witcher 3 and this war of mine are the only ones that I played before the problem appears, so they have some old stats, but for the others (divinity original sin, soma, stasis, the vanishing of ethan carter, mark of the ninja, alan wake & alan wake american nightmare) just 0, and the same happens to the witcher 3 (I'm playing the hearts of stone expansion these days, but I'm still stuck with the "196h 22m")
Unfortuantely I don't have any games you mentioned, except The Witcher 3, which seemed to work for you before expansion..
Mantis and a lots of patience seems to be the way.. ; )
Post edited November 10, 2015 by mike_cesara
Posted November 10, 2015
avatar
BKGaming: Yea Alan Wake does not appear to work, nor does it count last played. I've reported this before, along with a number of other games. I can't say for 100% but it appears any game were Galaxy doesn't count the last played, it also doesn't count time played either. Just from my own experience.
avatar
mike_cesara: Last played does not work for some games, since the very beginning I believe.
But still does count time spent in game on win7, might be some compatibility issue with win10.
Honestly, Galaxy seems to be such a mess I suspect it's kind of protection from disassembling ; )
avatar
andry18: Thanks to both for the support.
Unfortunately it's not an antivirus problem, I've already tried to disable it or even unistall, but that didn't solve the problem. For what concerns the games...I have this problem since september, no matter which game I was playing on.
And I played quite a lot. the witcher 3 and this war of mine are the only ones that I played before the problem appears, so they have some old stats, but for the others (divinity original sin, soma, stasis, the vanishing of ethan carter, mark of the ninja, alan wake & alan wake american nightmare) just 0, and the same happens to the witcher 3 (I'm playing the hearts of stone expansion these days, but I'm still stuck with the "196h 22m")
avatar
mike_cesara: Unfortuantely I don't have any games you mentioned, except The Witcher 3, which seemed to work for you before expansion..
Mantis and a lots of patience seems to be the way.. ; )
well, thanks ;)
Posted November 10, 2015
Just fired up Galaxy 1.1.5, it didn't seem to attempt to update or indicate there was an update, but I saw the two new bundle promos for today and middle-clicked on both of them which caused them to both be opened in new tabs in Firefox instead of in the Galaxy client. At the bottom of the page that came up was a bright blue notification that said along the lines of "Your Galaxy client is out of date and was unable to be updated automatically, you can download the new version from <link>", so I downloaded it and the file I got is:

setup_galaxy_1.1.5.28.exe

When I run this, it tells me that the version of Galaxy that I have is newer than the one I downloaded. I'm not sure how I can both simultaneously have a newer version of Galaxy installed and at the same time not have the latest version, but I'm intrigued to find out. :)

Oh, also... the other day I configured The Witcher 3 to NOT auto-update, restarted Galaxy several times since and confirmed that auto-updates of The Witcher 3 were disabled. Last night I started up Galaxy and switched away to another app, and when I returned Galaxy had 3/4 downloaded The Witcher 3's new update even though I had disabled it and confirmed it was disabled several times. I went in and checked the configuration and auto-updates were in fact enabled again. It appears the only way to stop auto-updates is to uninstall the game, or uninstall Galaxy. :)
Post edited November 10, 2015 by skeletonbow
Posted November 10, 2015
As a followup to my last post, I manually uninstalled Galaxy 1.1.5 via the Control Panel, then ran the new installer for 1.1.5.28 and when I start up Galaxy I still get version 1.1.5 and none of the new features show up.

It turns out that uninstalling Galaxy doesn't actually uninstall it either, the C:\Program Files ... Galaxy folder has all the files still in it from the first install, and C:\ProgramData\Galaxy is left behind as well. It appears all it uninstalls is itself from the registry, but leaves the files on the hard disk. I uninstalled it again, then manually deleted the directories it uses and just reinstalled it now to my E: drive which is where I actually want it, but it still stores files on the C:\ProgramData also. Hopefully that gets fixed in a future release. I'll just use a Windows junction point to force it onto my E: drive for now so it's not burning up my SSD.
Ok, so now I've successfully installed 1.1.5.28, but it very clearly still says it is 1.1.5 in the title bar, and when I middle-click on a game promo I am still told by the website in Firefox that my Galaxy is out of date. At this point I think it's safe to conclude that something is messed up in Galaxy and/or on the website, so I'll uninstall and wait for the next update.

Chat hasn't worked for me for a while either, but that's a separate issue that I forgot to mention before.
Post edited November 10, 2015 by skeletonbow
Posted November 10, 2015
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skeletonbow: Ok, so now I've successfully installed 1.1.5.28, but it very clearly still says it is 1.1.5 in the title bar, and when I middle-click on a game promo I am still told by the website in Firefox that my Galaxy is out of date. At this point I think it's safe to conclude that something is messed up in Galaxy and/or on the website, so I'll uninstall and wait for the next update.
This happens always when you land up on http://embed.gog.com instead of https://embed.gog.com
Nothing to say about uninstalling Galaxy, some files as well as registry entries stays untouched for some reason..
Post edited November 10, 2015 by mike_cesara
Posted November 10, 2015
Since the beginning of the beta. Now I can start downloading. Took you guys a while but thanks!
- Bugfix: Fixed Server Error message when initializing download of some games on low speed connection
Posted November 10, 2015
Galaxy 1.1.5 (beta) sometimes gives 2 errors (one after another), when i exit it.
Screenshots of errors in attachment. I'm using XP, 32bit. Never experienced those errors before 1.1.5.
Attachments:
error.jpg (13 Kb)
error2.jpg (15 Kb)
Posted November 10, 2015
I've got about 9 GOG games installed, Galaxy ground my hard disk and system into the ground for an hour just now "scanning" my games. I'm not sure what it was doing, but probably calculating file hashes on them all for comparison with the GOG servers versions of the games. As a suggestion I would recommend configuring this process to happen with very low process priority, and if Windows has the functionality to also have very low I/O priority. If I was using Linux I could use iorenice to affect it, no idea if Windows has such a tool.

Ended up killing Galaxy to stop it from taking over my entire 8-core 32GB system as I have important stuff to do. :) Soon as it was stopped, the system jumped back to function, before that it was massively disk thrashing. Hopefully that process can be streamlined in the future and greatly reduced CPU/RAM/diskIO loads. My hard disk sounded like it was going to let out smoke.
Posted November 11, 2015
Any word on an ETA for the Galaxy on Linux yet?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)