It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
It would be nice to see which games have achievements... right now i think its kinda impossible to know unless you look on the internet, and your rank, and everything involved... I asked to GOG team about the achievements and the told me that some games have, but i dont know how to see this...
avatar
seikus: Is there a list of achievements each game has?
Sadly there is none I know.. but..
avatar
Hidanen: It would be nice to see which games have achievements... right now i think its kinda impossible to know unless you look on the internet, and your rank, and everything involved... I asked to GOG team about the achievements and the told me that some games have, but i dont know how to see this...
there is a GOGmix Games with Galaxy Achievements
I'm having an issue - most games in my library is listed as "not compatible" which I click into it and I just get a spinning loading icon forever instead of a download button. The only game I have I've found that doesn't have the issue (I haven't gone through every single one) is Fallout 2. I can still download the installers from the website or the downloader so it's not a huge deal but it's annoying. Anyone have any suggests? I'm on Windows 10, my only anti-virus is Windows Defender and I've already checked my firewall settings to make sure it's not blocking galaxy.
Attachments:
issue.png (21 Kb)
Normally I am using GOG downloader to download my games but I wanted to give Galaxy another chance. Unfortunately after some minutes my download speed goes back to 0,2 Mb/s instead of the 0,7 I get in the bgeinning and everytime with GOG downloader. Is this a bug from Galaxy and will it be fixed? I already checked my firewall but everything is o.k. there. If this remains the downloadspeed for Galaxy it's useless for me.
avatar
seikus: Is there a list of achievements each game has?
avatar
mike_cesara: Sadly there is none I know.. but..
avatar
Hidanen: It would be nice to see which games have achievements... right now i think its kinda impossible to know unless you look on the internet, and your rank, and everything involved... I asked to GOG team about the achievements and the told me that some games have, but i dont know how to see this...
avatar
mike_cesara: there is a GOGmix Games with Galaxy Achievements
Ok, thank you for the help. It´s odd GOG still didn´t do it.
I came across this thread (http://www.gog.com/forum/jade_empire_special_edition/disk_access_problem/page1) for Jade Empire, and the Disk Access Problem error myself and others have had and thought i would post it here as it seems to be a Galaxy issue (download and install works outside Galaxy).

Please delete this if it does not belong here.
avatar
Venom: this is my 1st time using gog so i got jade and download gog galaxy so it downloads and it install when i come back it said disk access problem and i don't known what that means or how to fix it any help i would really be thankful
avatar
moonshineshadow: Try downloading and installing it outside of Galaxy and see if that works (run the install as administrator).
In case it helps, here is what i think is the relevant part of the log entry with the error (though I can provide the whole log on request if needed):

[i]2015-11-04 23:09:40:237 [galaxy_client][Error]: Could not write to file 'D:\GOG\GOG.com Downloads\1207659237\movies\j00_dfly_l_alt.bik.download' Exception: File access error (sharing violation: D:\GOG\GOG.com Downloads\1207659237\movies\j00_dfly_l_alt.bik.download)
2015-11-04 23:09:40:237 [galaxy_client][Error]: Writing to file 'D:\GOG\GOG.com Downloads\1207659237\movies\j00_dfly_l_alt.bik.download' failed..
2015-11-04 23:09:43:461 [galaxy_client][Error]: Error during downloadNeededFiles(). Install result: FailDiskAccessProblem (4)[/i]
Post edited November 05, 2015 by RevReese
avatar
Hidanen: It would be nice to see which games have achievements... right now i think its kinda impossible to know unless you look on the internet, and your rank, and everything involved... I asked to GOG team about the achievements and the told me that some games have, but i dont know how to see this...
avatar
seikus: Ok, thank you for the help. It´s odd GOG still didn´t do it.
For now you can use the GOGmix Mike provided, but do note that GOG has marked this wish as in progress on the wishlist, so you can expect that store pages for each game will eventually include this info.
Post edited November 05, 2015 by BKGaming
So far so awful.
I recently installed GoG Galaxy and the import Games Feature is absolute aweful. The full working installations of my Games are ignored and every game Folder i added (as described in the instructions in this thread) results in a complete new download of the gamefiles.
avatar
Asmodan: The full working installations of my Games are ignored and every game Folder i added (as described in the instructions in this thread) results in a complete new download of the gamefiles.
It doesn't really - only real differences are downloaded - please see here: http://www.gog.com/forum/general/gog_galaxy_beta_2/post2884/?staff=yes
avatar
Asmodan: The full working installations of my Games are ignored and every game Folder i added (as described in the instructions in this thread) results in a complete new download of the gamefiles.
avatar
Destro: It doesn't really - only real differences are downloaded - please see here: http://www.gog.com/forum/general/gog_galaxy_beta_2/post2884/?staff=yes
I see what you described with the english Games, but i realised the Problem is with the German Games. It Downloads the English Version of the Game when i have the German Versions installed. After the Download has finished i can can change the Language to German and then it Download the Files again, this is ridiculous. The galaxy Client is set to German, but i can not change the Language for the Games until it is Downloaded.
Apart from the bad download speed (only in Galaxy) I still have the problem that the sort order for franchises is off (I wrote about that several times) so I tried something different. Since there now is the option to order by tags I assigned a single tag to each game with a sort title (i.e. Witcher1, Witcher2, Witcher3). I was quite surprised that ordering by tags gave me Witcher3, Witcher2, Witcher1. Is it really so hard to offer a normal sort system which actually works like it is intended? So far for me the "new" account system as well as the Galaxy client has brought more downsides than upsides. I wish the GOG downloader would be supported making Galaxy really optional because in this case imo in the old times everything was better. Sorry guys, I know that you are working hard on Galaxy and in theory it is a nice client but there are just too many thinks not working the way I am expecting them to be.
Is there a list with the games that have working multiplayer trough GOG Galaxy?
I'd love to do some MP but i have no idea what games work right now..
Does "Overlay" mode work with Witcher 3 patch 1.11? I installed 1.11 some time ago and today (2015-11-06) I changed channel to "Overlay" and Galaxy downloaded patch 1.10 instead of updating existing patch 1.11.
Elder Scrolls III Morrowind constantly fails to download the installer. Anyone else experience this or should I report it on Mantis?