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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted October 14, 2015
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skeletonbow: Also, please fix Galaxy client to directly show what currency the prices are in.
1.
GOG supports two $ currencies: USD and AUD. AUD prices are shown as A$. All other are just in USD

2.
prices can vary depends on country which you are in currently

3.
there is a bug when changing the currency or language through settings, you need to re-login on each platform to have all consistent. gog.com and galaxy don't share these settings on the fly
Posted October 14, 2015
avatar
songoqu: 1.
GOG supports two $ currencies: USD and AUD. AUD prices are shown as A$. All other are just in USD

2.
prices can vary depends on country which you are in currently

3.
there is a bug when changing the currency or language through settings, you need to re-login on each platform to have all consistent. gog.com and galaxy don't share these settings on the fly
This is odd then because I get two different prices and I've never changed my currency before ever and don't appear to have the choice to do so if I wanted to (which I don't). So my currency selection is whatever it was in 2009 when I signed up basically which shows as USD in the website at the bottom, and USD in Galaxy under account settings.

I'm in Canada and have not been to another country since 2005. The only way I would appear to be in another country is if Galaxy is IPv6 enabled and you have servers operating over IPv6 in which case my IPv6 tunnel would be preferred and that terminates in New York City.

Either way though I still see 2 very different prices both in USD presumably and while I technically live in a border town, I am firmly in Canada on wired Internet (no wifi). I'll gladly take the prices Galaxy is offering me though which are 20% cheaper.

Update 1: I just relaunched Galaxy client and watched network traffic in Windows Resource Manager and Galaxy initiations quite a few connections but I did in fact note that it does connect over both IPv4 and IPv6 so this could potentially be the reason for different prices. If it turns out I get cheaper games for using an IPv6 tunnel then I definitely embrace the future (although I've embraced it since 2007)...

Having said that, if any other Canadians out there want a 20% discount on games -> http://www.tunnelbroker.net might be your discount coupon. :)

Update 2 Ok, this is very strange. I just reloaded the GOG.com homepage in Firefox and it went from being IPv4-only to dualstack (IPv4 homepage with IPv6 subresources) but the price stayed the same at $9.99. In Google Chrome I reloaded and the price went from $9.99 to $7.99 also with IPv4 homepage with IPv6 subresources. Galaxy shows $7.99 all the time. So now it appears that the price shown has a degree of randomness to it rather than just being a Galaxy versus browser thing. Repeatedly reloading the page with cold cache results in the price occasionally changing from $7.99 to $9.99 and back.

Anyhow, I like this feature! Please don't change it! :)


Update 3 Upon closer inspection, the subresources that are loading over IPv6 in Firefox and Chrome are just fonts.googleapis.com and doubleclick.net analytics or whatever, everything GOG in nature appears to be IPv4-only on repeat page reloads, but the prices do randomly change from time to time nonetheless. I can't easily test this in Galaxy client without manually resolving IPs from resource monitor (I'm using the IPvFox and IPvFoo extensions in Firefox and Chrome respectively). So this goes back to strange now, but awesome-strange. :)
Post edited October 14, 2015 by skeletonbow
Posted October 14, 2015
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JayBDD: Is there any hope of the games that are not compatible with Galaxy (e.g. Sam & Max Beyond Time and Space) getting updates to make them compatible? Or am I being too hopeful? Would be nice to have my playtime in those games tracked (as well as not having to resort to third-party patches just to run some of them in fullscreen >_>).
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mike_cesara: Did you try install them manually and adding to Galaxy? The Bard's Tale seems to be not Galaxy compatible (not on windows anyway), but keeps tracking playtime after adding to the client.
Thanks for the suggestion, but the last time I did that (with Jade Empire), Galaxy decided it had to redownload all of the game files.. At least I kept my saves, but I can't afford to get the connection I'm using shaped due to excessive data usage. I'm nervous about that happening with other games.
Posted October 14, 2015
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mike_cesara: Did you try install them manually and adding to Galaxy? The Bard's Tale seems to be not Galaxy compatible (not on windows anyway), but keeps tracking playtime after adding to the client.
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JayBDD: Thanks for the suggestion, but the last time I did that (with Jade Empire), Galaxy decided it had to redownload all of the game files.. At least I kept my saves, but I can't afford to get the connection I'm using shaped due to excessive data usage. I'm nervous about that happening with other games.
I'm messing with Galaxy a lot for last couple of months and a whole game was redownloaded only once, Rise of the Triad after serious update. I believe your Jade Empire installer was quite old and that's why Galaxy decided to redownload whole game.
If The Bard's Tale folder contains files like goggame-1207659164.info, goggame-galaxyFileList.ini, you should be perfectly safe with adding the game. Can't promise anything bad won't happen though : )
Posted October 15, 2015
We've released Galaxy update 1.1.5. This release contains a few bugfixes - for issues that broke in 1.1.4. As usual, you can find detailed list of changes at the top of this thread :)

Liosan
Posted October 15, 2015
Could someone please explain to me how this game overlay option works? I guess the beta chanel option is there to have the possibility for beta updates whenever tehy are available but what is this game overlay option for?
Posted October 15, 2015
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Liosan: We've released Galaxy update 1.1.5. This release contains a few bugfixes - for issues that broke in 1.1.4. As usual, you can find detailed list of changes at the top of this thread :)

Liosan
Grammar error
work after loosing and regaining
Should be losing.
Posted October 15, 2015
And now it's my turn! ; )
How to remove friend from Galaxy?
Adding seems very easy, even too easy as for me. Got a friend request a couple of days ago, clicked on avatar just to ask who's this and request was automatically accepted. Now, tell me please how can I remove a friend from Galaxy? ; p
Actually already did it on website, couldn't find any other way to do that in client.
Posted October 15, 2015
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Liosan: We've released Galaxy update 1.1.5. This release contains a few bugfixes - for issues that broke in 1.1.4. As usual, you can find detailed list of changes at the top of this thread :)

Liosan
Thanks! Now, can we get any kind of update/estimate on the Linux version?
Posted October 16, 2015
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Liosan: We've released Galaxy update 1.1.5. This release contains a few bugfixes - for issues that broke in 1.1.4. As usual, you can find detailed list of changes at the top of this thread :)

Liosan
When will Galaxy be likely to download updated game files to the set directory/folder when manually manage folders is set,

There seems to be an issue where Galaxy just downloads to C: > users > user name > appdata > local > temp, disregarding your setup, then moves the files on to your set directory/folder.

This results in game files/patches in the case of The Witcher 3 having an endless loop of downloading files it has already.
I chewed up 50GB because of Galaxy repeated downloading of The Witcher 3 patch.

I've since had to uninstall The Witcher 3 from Galaxy.
Posted October 16, 2015
please put the wishlist in store or library it doesn't make any sense under our profile
Posted October 17, 2015
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DarkR1der: When will Galaxy be likely to download updated game files to the set directory/folder when manually manage folders is set,
Oh yes!!!! This annoys me like hell! I have a very slow con and d/l many gigabytes when installing a game just to find out it's NOT in the manually set game folder, is a major PITA in my case!

Please GOG, make this a priority to make sure that the downloads are put in that folder and that the installation is started from there afterwards, so that we have at least the installer there in case things go wrong. So that we users with bad cons don't have to d/l stuff serveral times (this also helps in case of a HDD failure!).

edit: and it should NOT matter if I d/l a game via 'configuration' or via 'install'. Everything I d/l should be put there, regardless how the d/l was started.
Post edited October 17, 2015 by realsyntech
Posted October 17, 2015
hi guys,

my gog galaxy client crashes.

i reinstalled the client first on C: drive and then on D: drive, i tried even in "cmd" the "sc delete GalaxyClientService" thing, but nothing worked for me.

actually the client pops up and asks me for login, after accessing my account the client crashes.

hope someone knows how to fix this ..

thank you


i used to play the witcher 3 on a windows 7 home premium 64bit system
i am sorry but i can't find the gog galaxy logs otherwise i would post them .. ??
Posted October 17, 2015
Dear GOG,
Just a minor issue, missing game icons on list.
GOG Galaxy 1.1.5 (beta) installed
Thanks for help
Attachments:
missing_gog_game.png (48 Kb)
Posted October 17, 2015
avatar
RaKkoon717: hi guys,

my gog galaxy client crashes.

i reinstalled the client first on C: drive and then on D: drive, i tried even in "cmd" the "sc delete GalaxyClientService" thing, but nothing worked for me.

actually the client pops up and asks me for login, after accessing my account the client crashes.

hope someone knows how to fix this ..

thank you

i used to play the witcher 3 on a windows 7 home premium 64bit system
i am sorry but i can't find the gog galaxy logs otherwise i would post them .. ??
Uninstall Galaxy, go to %ALLUSERSPROFILE%\GOG.com\Galaxy\* and backup/delete temp, redists and webcache folders, then try installing Galaxy again.

*usually C:\ProgramData\GOG.com\Galaxy
^should be sticky or something..

and that's the place where you can find logs.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)