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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted October 12, 2015
Is there something wrong with the website? I just realised my rep jumped about 90+ today..
Sure, one of my posts were marked as a solution, but..
Posted October 12, 2015
Inside the Galaxy client on the GOG storefront homepage right now, the Witcher 3 expansion is listed as being $7.99 regular price and $6.89 on sale, but nowhere at all is defined what $ means. Is that USD, CAD AUD, NZD or some other dollar currency? Please indicate this somewhere and make it configurable for people.

If I go to the GOG homepage in Firefox and am logged into my account however, the exact same advertisement shows the game as $9.99 USD regular price and on sale for $8.49 USD.

What is more confusing is that $8.49 USD would be about $11'ish CAD. But Galaxy is offering me the game for $6.89? Whether that is $6.89 USD or CAD it is still cheaper than $8.49 USD shown on the Galaxy website itself. Colour me confused! Now, if this is a glitch or something then super holy shit I want to buy it for $6.89 USD/CAD either way, but I want to know exactly what currency will be charged to my credit card. Also, if it is a glitch and it gets fixed, then without any sense of entitlement whatsoever, it'd be nice if GOG would give me it for $6.89 CAD for pointing out the glitch. :oP

Either way, one way or another at some point or another I will be buying it here anyway whether it is $6.89 CAD or $3849273434823423498 ZWD. LOL

avatar
mike_cesara: Is there something wrong with the website? I just realised my rep jumped about 90+ today..
Sure, one of my posts were marked as a solution, but..
Naw, you're just awesome! +1 :)
Post edited October 12, 2015 by skeletonbow
Posted October 13, 2015
Hello,

I am unable to find answer for this anywhere, so I am trying to ask here, too.

It is possible to play multiplayer of Van Helsing I and II with my friend, who owns this game on Steam?

Thank you.
Posted October 13, 2015
avatar
MMLN: Hello,

I am unable to find answer for this anywhere, so I am trying to ask here, too.

It is possible to play multiplayer of Van Helsing I and II with my friend, who owns this game on Steam?

Thank you.
I think it is, if you want to be a 100% sure try asking the developers.
Posted October 13, 2015
Finally decided to uninstall Galaxy.

I really want to use it, but everytime there is an update then I end up seeing the "Server Problem" error in Galaxy and then I have to uninstall the whole game and reinstall.

However this time not even the reinstall wanted to work. It said the same Server Problem.

I think I will rather wait till the beta system gets to a functional state.
Posted October 13, 2015
So is there a plan to make Witcher 3 1.10 to show achievement pop ups like it did with the 1.8.4 "overlay" beta channel?
Posted October 13, 2015
I am not sure if I should classify this as a real bug, but for sure it's a glitch.

I have Wastland 2 in my library (no Kickstarter edition) but it's not installed yet. It still is shown as Wasteland 2, not Wasteland 2 Director's Cut (I am referring to the game art / game name withing Galaxy).

If I search for the game in the Store, Wasteland 2 Director's Cut comes up (with distinctive name/art) as already owned.

Would be great if the Library items would sync.
Posted October 13, 2015
Tech Issues

Galaxy beta client works in off line mode. Well only once after a clean reinstall.
But as soon as i log in and go online it terminate itself completely without any error messages.

It seems too me that my firewall or virus scanner ( Microsoft Essentials that is)
is terminating or blocking the program, but even when their both disabled i am still getting the same problem.
Tried reinstalling on a different pathway, and with administrator rights aswell.
Reinstalled Xnaa frameworks too, did not help.
I am using Windows 7 Premium fully updated.

I cant really find many tech issues around the forums or on the internet concerning this error,
but perhaps i'll need another visit at specsavers.

Any suggestions are welcome.
Posted October 14, 2015
avatar
mike_cesara: Is there something wrong with the website? I just realised my rep jumped about 90+ today..
Sure, one of my posts were marked as a solution, but..
avatar
skeletonbow: Naw, you're just awesome! +1 :)
Fair enough ; )) Thanks a lot, you've made my evening : )

avatar
JamieTTT: Tech Issues
(..)
Any suggestions are welcome.
Could you post your logs at ? Instructions in the [url=http://www.gog.com/forum/general/gog_galaxy_beta_2/post1]very first post at the top of the page.
You may also have a look at http://www.gog.com/forum/general/gog_galaxy_client_keeps_closing_itself/post10
Posted October 14, 2015
At first I thought it's matter of cookies and cache but now I see that I have different avatar (old one) on the forums and new, updated one through Galaxy, sometimes it doesn't update and still shows old version, strange. No problems with game time btw but client will not stay in position if fullscreen, only when exited in windowed mode.
Posted October 14, 2015
Hi everyone,

There's an issue with Galaxy client crashing when it starts to update The Witcher 3. Sometimes this is seen as a crash a few seconds after start or after logging in. This issue is very rare, but if you're encountering it, you may try this workaround:

1. Make sure this is the issue - that the crash you are seeing occurs right after the progress bar on The Witcher 3 appears.
2. Make sure Galaxy Client is NOT RUNNING.
3. Delete the directory C:\ProgramData\GOG.com\Galaxy\storage\1207664643
4. Issue should be fixed, and Galaxy should be able to run and fetch the update now.

If you delete this directory, Galaxy will have to re-check all the game files. This might take a few minutes.

We are working or resolving the issue.

Liosan
Posted October 14, 2015
I asked earlier about why the prices being shown in dollars in Canada are different on the GOG.com website versus what is showing up in the Galaxy client. I figured it was relevant here since it directly concerns Galaxy and is ambiguous, also no country currency is indicated in Galaxy while USD is indicated on the website. So either I'm getting two different USD prices depending on whether I use the website or Galaxy, or I'm seeing USD on the website and some other country's dollar on Galaxy which I would presume might be CAD however CAD is not an option on the website so as far as I know that is not possible currently. Other options include the Australian dollar, the New Zealand dollar, the Zimbabwe dollar and the purple unicorn dollar. It'd be nice to know which one it actually is though and I wont experiment with my credit card to find out.

I should also mention that you temporarily did not get some of my money due to not getting a response because in addition to TW3 expansion I wanted to buy some other things that were on sale but wanted the lower price shown on Galaxy if it was in fact lower, but not being able to confirm the currency rate left me hanging so I didn't purchase. Now the sale prices are over, but there is still dollar pricing discrepancies showing so I'm holding off on any purchases until I get a response (from GOG, not users).

For the record, I don't care about the missed sale prices, I'll wait for a future sale to pick up the games I wanted, I just want the info so I can make better purchase decisions next time and hopefully not miss out. Also, please fix Galaxy client to directly show what currency the prices are in.

Additional technical info that may or may not be relevant: I'm in Canada using a Canadian ISP to connect to GOG over IPv4 normally however I also use an American IPv6 tunnel so if Galaxy servers are IPv6 enabled I may actually show up as coming from the US which could possibly influence decision making on the GOG side. I doubt that is the case yet, but wanted to add that detail in case it was relevant.
Posted October 14, 2015
Wasn't sure if I'd get a response to my last post either and I don't want to miss out on any more good deals waiting for one so I went ahead and submitted an official query to support as they tend to respond within 24 hours. I'll post an update here with the info they provide in case anyone else experienced this also and is curious.
Posted October 14, 2015
Having reinstalled galaxy and done several restarts of my pc I am still having the issue where on waking from sleep mode galaxy (which was connected) is in it's offline mode asking to connect. Galaxy was fine until about a week ago when it started to do this.

This means that I'm still trying to download the montrously huge 17 gig patch for witcher 3 nevermind considering the new expansion.

Any suggestions on how I can coax it back into connecting coming out of sleep mode would be appreciated as my connections not good enough to cope with downloading stuff and play games that require a connection. The lag caused by the patch download starting cost me a ship in Elite: Dangerous.
Posted October 14, 2015
This is the first post I have ever made in my life about anything.

I am looking to play some of the boss gogs I got with other people. My friend in real life told me that I should install the gog galaxy, as she has something called the Steam, and that lets her play with other people.

Does gog galaxy let me play multiplayer? Are they going to include that at some point? Am I even on the right forum? What's a forum?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)