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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted August 14, 2015
Why on earth does the Galaxy client log you out automatically from time to time? It's extremely annoying.
Posted August 14, 2015
Windows 10 fresh new install. Galaxy is set to start with Windows, but it doesn't, no matter what I do. I tried to gave it all persmissions (run as administrator, all security permissions, exclusion of the folrder in my anti-virus, etc).

I have to start it manually after boot each time. :(

Also, why after EACH format (I format a lot, bencher) I have to REDOWNLAOD every games each time? Why is it not detecting my games that are all in the same GOGgames folder?!?!?

Really tired of redownloading Withcer 3 with each Windows installation because I've tried everything and it doesn't recognize my installation. :(
Posted August 14, 2015
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Syvere: Why on earth does the Galaxy client log you out automatically from time to time? It's extremely annoying.
When this happens to me, I can never log back in without restarting the entire program, at which point I have to put up with its atrocious load times. It's extremely annoying. But sometimes it doesn't ever log out, even after hours? Is it logging out at the slightest network hiccup?

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ALevesque: Also, why after EACH format (I format a lot, bencher) I have to REDOWNLAOD every games each time? Why is it not detecting my games that are all in the same GOGgames folder?!?!?
Galaxy's ability to detect existing installs is notoriously bad. If Scan for Existing Games doesn't work, you can manually import each game in turn... every single time you format.
Post edited August 14, 2015 by Blackdrazon
Posted August 14, 2015
''If Scan for Existing Games doesn't work, you can manually import each game in turn... every single time you format.''

I tried it. Not working also. :( Galaxy doesn't detect the Witcher 3 and Pillar of Eternity, even if manually importing, EACH time I format, so I need to redownload those 2 games every time. :( With my awesomely slow internet speed, it takes 24 hours to redownload both.

Should have bought them on Steam since Steam always find all my installed games after I reformat.

No matter what I do Galaxy doesn't want to start with Windows 10. Anyone was able to have Galaxy start when booting Windows 10 and could tell me what they did to have it work?
Posted August 14, 2015
It just took 10 minutes for GOG Galaxyy to start up. It went from 5 min to 10 min. WTF.
Post edited August 14, 2015 by monkeydelarge
Posted August 14, 2015
I fixed the problem. I uninstalled Jade Empire and now it takes Galaxy 4 to 5 seconds(normal time for me) to start up for me. So Jade Empire is doing something to GOG Galaxy that makes GOG Galaxy start up really slow for me. Anyone have Jade Empire installed and is having a slow start up problem?

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monkeydelarge: Lately it has been taking GOG Galaxy around 5 minutes to start for me. Why is this happening and how can I fix this problem?
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Fallen_Zen: We're currently working on fixing that.
Awesome. Maybe this post(above) will help you guys?
Post edited August 14, 2015 by monkeydelarge
Posted August 14, 2015
If I start Anachronox through Galaxy any compatibility settings I've enabled for the game are not used. If I run the .exe directly it works fine. I haven't tested any other older games to see if the same issue arises (if messing with the compatibility is necessary).

Not quite sure if this is a bug or a feature request. But the client should give us an option to use compatibility settings if it just overrides your own.
Posted August 15, 2015
Need some help here please.

Got galaxy client installed on 2 different computers (one is a laptop). Ive got my game install folder on a portable HD, that is shared between the 2,

I can update a game on my laptop, which updates the files on the portable drive. Then I can plug the drive into my PC, run the galaxy client, and it doesnt think the game has been patched. Instead, it attempts to repatch the game again.

Clearly, the files are patched. It seems to be a log file somewhere that is telling my PC that the version of the game is older than the files actually are. Ive checked the log files for the client as listed in the main post here, but I cant find anything to help with this issue. Its mostly a problem with games that have large patches. I use my laptop at work to download at 100mps, where as at home, i only get a measly 1.5mpbs. Games like witcher 3, want to download 7.5gb of data, which is just a huge issue over my bad internet. And no, i dont have any other options for net here. AT&T is the only option, and they refuse to upgrade their old copper phonelines.

Ive also tried just copying over the gog.com folder to my PC, which works for about 10 seconds, until galaxy thinks that all the games are corrupted, and removes them from the client. Apparently they are flagged as "Missing minimanifest". No idea where this manifest file is stored, but it seems to be essential for getting the client to see and accept game installs. It also seems like info for each game install is being shoved into the windows registry.

The fact that it is so difficult to manage this is almost worse than the game having DRM.

Without the client, I could just run the game from the install folder without any issues. The client makes this process much more complex and much more of a total pain. I dont think this supports GoGs mindset on DRM free.

The funny thing is, a DRM client like steam lets me do this entire process without any issues. Isnt that backwards of how it should be? It manages this without any registry files amazingly, letting you have multiple folders where your games are installed, and allowing you to move them from one drive to the other, by using local appmanifest files that serve as the "what game version" and "where is it installed" master index of the whole process. Not sure why the galaxy client doesnt copy this simple and very usable process.
Post edited August 15, 2015 by Gadzooks
Posted August 15, 2015
trying it, lets hope it is as friendly as steam
Posted August 15, 2015
For a while now, I can't manually update games through the Galaxy client. It will tell me Update Available but there is no longer a button to click. I can turn on automatic updates and it will download just fine. In fact, if I go to the GOG library page in my account and download the patch and run it, the Galaxy client doesn't seem to get the message that the update is installed and will keep telling me there is an update available until I turn on the automatic updates so it can do it. Only then does the notification clear.

Is this a new bug or is something wrong with my install?
Posted August 15, 2015
Ok… this is becoming ridiculous really fast… -_-;
Is there a way to stop Galaxy that try to update a game that is already Up-To-Date ?

I had to manually update Kyn, DreamFall Chapter Season Pass & The Witcher 3 as Galaxy disconnected in the middle of the down (GOG Bear ?), no problem when I tried with GOGDownloader.
After a Verify&Repair Galaxy has stopped to try to update Witcher 3, but it still trying to redownload Kyn (7.8GB) & DreamFall Chapter Season Pass (9.2GB)
Post edited August 15, 2015 by Sarasa
Posted August 15, 2015
''Is there a way to stop Galaxy that try to update a game that is already Up-To-Date ? ''

Totally. This is beyond ridiculous for people with really slow internet or plans with a max Gb per months.

This need to be fixed also for when you format and re-install Windows, or just simply move your GOGgames folder to another disk. No reason for Galaxy to ALWAYS re-downlaod a game that is up to date.

Galaxy must be better at discovering existing up-to-date GOG games.
Posted August 15, 2015
What's up with achievements for Ziggurat? It says none are available, but the icon and the collapsing section are there.
Posted August 15, 2015
I still get the grey window in galaxy.
Have tried every solution i could find on the web and also uptaded and after not getting it fixed to un/reinstall at least 3 times new client versions when they were released.
Only way i can run Galaxy without problem is still running it under compatibilty Win XP ( SP3 ).
Im running Win8.1 64.
Posted August 15, 2015
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javi_js100: I love the app, but I can't manage to add friends. I have to post a message in order to do that :S
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wlodar_gog: as you can see on the public wishlist here -http://www.gog.com/wishlist/galaxy/add_friends_via_username_or_email_address, we're working on it hard, please wait for a next version of gog galaxy (will be soon, without ETA yet )
While you're implementing this, please be aware of potential privacy/security issues:

- Sending an invite by indicating an email address might reveal whether said email address has an attached GOG account (and in the absence of a captcha test can be used by hackers to check a harvested email list against GOG's database)
- Sending an invite TO an email address (legit use case: the friend I'm inviting doesn't have a GOG account yet) can be used for spamming
- Invites shouldn't be sent through the block list (when it's implemented) but should be declinable through the block list (to prevent a malicious user from sending an invite and leaving the victim with a bunch of permanent unclearable alerts)
- Invites should make use of the anti-spam system (if any).
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)