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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 25, 2015
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dirtyharry50: I tried to fire up Planescape Torment on my iMac today, running OS X 10.10.4, i5 3.4, Nvidia GeForce GTX 775M with 2 gigs RAM, 8 gigs system RAM. The game was working fine the last time I played it which may have been roughly two or three weeks ago. Like all 10 GOG games on this system, it was freshly installed by Galaxy since Galaxy at least here would not migrate existing apps, it would just download and install them again.

When I tried to run the game, I got a system message with progress bar indicating the game app was being verified. This should not have been happening for a game that was already approved by me earlier and was then run, etc. That is only a one time, first time thing with an app from an unidentified developer on OS X. No, this was NOT a case of that being the issue. The verify failed with a message that the app was corrupt and offered to move it to the trash for me.

I tried another GOG game I had installed and run previously. The same exact thing happened.

I tried the remaining 8 titles, all of which had already been given their approval by me previously and played. All of the were reported as corrupt.

No, my hard disk is not failing. I've been using this computer all day, in fact I used it quite often, and just sticking with today, I ran a lot of other games to see what would happen. Not one single problem. I've been running various apps all day long. Not one single problem. Not one.

That's all I need to see along with knowing how buggy Galaxy is to know where blame can be assigned here. What happened and how? I have no idea but something ain't quite right when only the 10 Galaxy games which were all tested and ran just fine not long ago are now all corrupt while not one other issue exists with this system.

So anyway, I am off now to get PST via HTTP download just like I always used to do and I will install that. Hopefully the that isn't corrupt but I am thinking that is going to be fine.

Worthy of note, I have left all settings for Galaxy at their defaults which means I have allowed Galaxy to update whatever it wants whenever it wants to. I don't know if that played any role here. I do know I don't have time for this. As I have said before, errors this catastrophic are not the stuff one expects to see in a beta, this is stuff that ought to be found in-house and fixed before any end user is burned by it. I know, testing entails risks and I am fine with it. I don't care they are gone. It goes with the territory but my comment still stands not that it matters I guess.

I just bring it to point out to anyone here that is using this thinking it is by and large safe and might just have an annoyance or two, make sure you are fully backed up. That's all. That reminds me. I am myself. I'll go fetch an earlier PST install from there, from before Galaxy presumably destroyed my 10 GOG installs somehow.
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Fallen_Zen: We'll definitely look into it but it's rather strange issue. Do you have any reproduction steps maybe? Have you tried repairing the games? Can you do a Terminal command on a broken game bundle like this and paste the output?

codesign -vvv /Applications/GameName.app
I agree that is a very strange issue indeed. I don't know how one would go about trying to reproduce something like that. The same day I reported this, I trashed all the games as the system offered to when each failed to verify with the error noted above. So there's nothing to repair now. They are gone. I wound up downloading a new installer for Planescape Torment and it started up fine. I just checked it again now. It's still fine. I downloaded direct from the site via HTTP download to get it.

I have removed Galaxy from my system. As I noted above, I just don't have time for this personally. I did put some time into the test effort here, logged some bugs but I've had enough. It's nothing personal but I am very unhappy with top management for the decision making that led to this being revealed and released before it was ready as I've said on multiple occasions. I am a paying customer who's purchased nearly three hundred titles here so I just want to return now to playing games not testing client software, etc.

I wish you all the best with this and hope it turns out well eventually.
Posted July 26, 2015
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dirtyharry50: I agree that is a very strange issue indeed. I don't know how one would go about trying to reproduce something like that. The same day I reported this, I trashed all the games as the system offered to when each failed to verify with the error noted above. So there's nothing to repair now. They are gone. I wound up downloading a new installer for Planescape Torment and it started up fine. I just checked it again now. It's still fine. I downloaded direct from the site via HTTP download to get it.

I have removed Galaxy from my system. As I noted above, I just don't have time for this personally. I did put some time into the test effort here, logged some bugs but I've had enough. It's nothing personal but I am very unhappy with top management for the decision making that led to this being revealed and released before it was ready as I've said on multiple occasions. I am a paying customer who's purchased nearly three hundred titles here so I just want to return now to playing games not testing client software, etc.

I wish you all the best with this and hope it turns out well eventually.
I understand, thank you nevertheless for the report :)
Posted July 26, 2015
Hi everyone!
There is any short key option in GOG Galaxy? (like Shift+Tab in steam)
Posted July 26, 2015
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Vance98: Hi everyone!
There is any short key option in GOG Galaxy? (like Shift+Tab in steam)
You mean for the overlay? That's not useable yet... should be coming soon.
Post edited July 26, 2015 by BKGaming
Posted July 26, 2015
Yes I mean forthe overlay!
Thanks man
Posted July 26, 2015
Hello, i just downloaded the Galaxy Client from the GOG Galaxy web page version 1.0.5.14 as I recently did a clean installation of Windows and i let it update to 1.0.6.31. When i imported Witcher 3 to the Galaxy client its verifies the game and starts downloading 1GB Update but the game is already patched to 1.07 but anyway i let it update the game but then i noticed that "The Witcher 3 Wild Hunt" main header text is too big and in bold letters which i really hate it. So, i uninstalled the galaxy client and reinstalled it again to fix the Font / Text Size (but it didn't work) and imported the game and it starts downloading the 1GB again :( anyway to stop the game from updating? and how do i change the Font / Text size like the one on the picture i have attached please? Thank you!
Attachments:
2015-07-26_08_43.jpg (42 Kb)
Posted July 26, 2015
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Sarkiri: Hello, i just downloaded the Galaxy Client from the GOG Galaxy web page version 1.0.5.14 as I recently did a clean installation of Windows and i let it update to 1.0.6.31. When i imported Witcher 3 to the Galaxy client its verifies the game and starts downloading 1GB Update but the game is already patched to 1.07 but anyway i let it update the game but then i noticed that "The Witcher 3 Wild Hunt" main header text is too big and in bold letters which i really hate it. So, i uninstalled the galaxy client and reinstalled it again to fix the Font / Text Size (but it didn't work) and imported the game and it starts downloading the 1GB again :( anyway to stop the game from updating? and how do i change the Font / Text size like the one on the picture i have attached please? Thank you!
That's how the font is, you really can't change it. Hopefully the UI becomes a little better eventually...

As far as the 1GB update, yea not sure why the client does this. It appears to have trouble identifying that all the files needed are present in the games folder already, and because of that downloads files it already has. I've noticed the issue with many games even though the games were patched all the way to the current version when I import them or verify there files. When the games are updated the only files it should be downloading is those needed by Galaxy to make the game function with it but for some reason this is not what happens. Hopefully that also improves as right now it makes Galaxy a huge bandwidth hog when compared to the standalone installers. :/
Posted July 26, 2015
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Sarkiri: Hello, i just downloaded the Galaxy Client from the GOG Galaxy web page version 1.0.5.14 as I recently did a clean installation of Windows and i let it update to 1.0.6.31. When i imported Witcher 3 to the Galaxy client its verifies the game and starts downloading 1GB Update but the game is already patched to 1.07 but anyway i let it update the game but then i noticed that "The Witcher 3 Wild Hunt" main header text is too big and in bold letters which i really hate it. So, i uninstalled the galaxy client and reinstalled it again to fix the Font / Text Size (but it didn't work) and imported the game and it starts downloading the 1GB again :( anyway to stop the game from updating? and how do i change the Font / Text size like the one on the picture i have attached please? Thank you!
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BKGaming: That's how the font is, you really can't change it. Hopefully the UI becomes a little better eventually...

As far as the 1GB update, yea not sure why the client does this. It appears to have trouble identifying that all the files needed are present in the games folder already, and because of that downloads files it already has. I've noticed the issue with many games even though the games were patched all the way to the current version when I import them or verify there files. When the games are updated the only files it should be downloading is those needed by Galaxy to make the game function with it but for some reason this is not what happens. Hopefully that also improves as right now it makes Galaxy a huge bandwidth hog when compared to the standalone installers. :/
i have uploaded 2 more screenshots to show the difference, you can see in the first screenshot that "The Witcher 3: Wild Hunt" Text is smaller but on the second the Text is too big which annoys me the most as for the update i'll download it. I just want to revert the Text to it default size :( both the screenshots are take from the same GOG Galaxy Client 1.0.6.31. (I was on Windows 8.1 earlier and had no issue with it then i installed windows 7 because i was getting low fps in Borderlands 2 with PhysX set to high in windows 8.1 and then again i moved to windows 8.1 a few days ago now i have the big Text issue. Thanks!
Attachments:
2015-07-22_07_37.jpg (419 Kb)
2015-07-26_11_23.jpg (430 Kb)
Post edited July 26, 2015 by Sarkiri
Posted July 26, 2015
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BKGaming: That's how the font is, you really can't change it. Hopefully the UI becomes a little better eventually...

As far as the 1GB update, yea not sure why the client does this. It appears to have trouble identifying that all the files needed are present in the games folder already, and because of that downloads files it already has. I've noticed the issue with many games even though the games were patched all the way to the current version when I import them or verify there files. When the games are updated the only files it should be downloading is those needed by Galaxy to make the game function with it but for some reason this is not what happens. Hopefully that also improves as right now it makes Galaxy a huge bandwidth hog when compared to the standalone installers. :/
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Sarkiri: i have uploaded 2 more screenshots to show the difference, you can see in the first screenshot that "The Witcher 3: Wild Hunt" Text is smaller but on the second the Text is too big which annoys me the most as for the update i'll download it. I just want to revert the Text to it default size :( both the screenshots are take from the same GOG Galaxy Client 1.0.6.31. (I was on Windows 8.1 earlier and had no issue with it then i installed windows 7 because i was getting low fps in Borderlands 2 with PhysX set to high in windows 8.1 and then again i moved to windows 8.1 a few days ago now i have the big Text issue. Thanks!
Galaxy links to an embedded web page, which is what your actually seeing, so I would imagine that page has a few different fonts set and it can't find the same font that it uses on your Windows 7 machine on your Windows 8 machine so it picks a different one. Again just my best guess, do have any other games installed on your Windows 8 machine? Do they also look like that?
Posted July 26, 2015
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Sarkiri: i have uploaded 2 more screenshots to show the difference, you can see in the first screenshot that "The Witcher 3: Wild Hunt" Text is smaller but on the second the Text is too big which annoys me the most as for the update i'll download it. I just want to revert the Text to it default size :( both the screenshots are take from the same GOG Galaxy Client 1.0.6.31. (I was on Windows 8.1 earlier and had no issue with it then i installed windows 7 because i was getting low fps in Borderlands 2 with PhysX set to high in windows 8.1 and then again i moved to windows 8.1 a few days ago now i have the big Text issue. Thanks!
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BKGaming: Galaxy links to an embedded web page, which is what your actually seeing, so I would imagine that page has a few different fonts set and it can't find the same font that it uses on your Windows 7 machine on your Windows 8 machine so it picks a different one. Again just my best guess, do have any other games installed on your Windows 8 machine? Do they also look like that?
Other games seem to have the same issue too.
Posted July 27, 2015
loaded 3x times the setup_galaxy_1.0.6.31.exe and got the following error message:

The Setup files are corrupted. Please optain a new copy of the program.
Posted July 27, 2015
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hanschke: loaded 3x times the setup_galaxy_1.0.6.31.exe and got the following error message:

The Setup files are corrupted. Please optain a new copy of the program.
Same for me. Try this one: http://cdn.gog.com/open/galaxy/client/setup_galaxy_1.0.5.14.exe
Posted July 27, 2015
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hanschke: loaded 3x times the setup_galaxy_1.0.6.31.exe and got the following error message:

The Setup files are corrupted. Please optain a new copy of the program.
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mike_cesara: Same for me. Try this one: http://cdn.gog.com/open/galaxy/client/setup_galaxy_1.0.5.14.exe
Thank you! I did the same as hanschke and couldn't go anywhere with the install. Used your link and when I installed it, the client updated itself to the new 1.0.6.31 version. Seems to be going ok. Saved me some hair pulling. ;P
Posted July 27, 2015
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mike_cesara: Same for me. Try this one: http://cdn.gog.com/open/galaxy/client/setup_galaxy_1.0.5.14.exe
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sh4r: Thank you! I did the same as hanschke and couldn't go anywhere with the install. Used your link and when I installed it, the client updated itself to the new 1.0.6.31 version. Seems to be going ok. Saved me some hair pulling. ;P
What's the rush? You will get your chance to get bald eventually ; )
Posted July 27, 2015
Galaxy 1.0.6.31.0 installer seems to be ok now.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)