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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 21, 2015
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lowl1fe: After patch (galaxy update), I cannot connect to GoG.com via Galaxy no more? Is anyone else experiencing the same problem?
Give it a min, then restart... should work.
Posted July 21, 2015
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lowl1fe: After patch (galaxy update), I cannot connect to GoG.com via Galaxy no more? Is anyone else experiencing the same problem?
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BKGaming: Give it a min, then restart... should work.
Did this already, and I've also restarted my router. Still the same.
Posted July 21, 2015
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BKGaming: Give it a min, then restart... should work.
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lowl1fe: Did this already, and I've also restarted my router. Still the same.
You exited fully by right clicking and hitting exit on the Galaxy icon? Then not sure, I had some connection issues after the patch but it only last for a min or two.
Post edited July 21, 2015 by BKGaming
Posted July 21, 2015
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lowl1fe: Did this already, and I've also restarted my router. Still the same.
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BKGaming: You exited fully by right clicking and hitting exit on the Galaxy icon? Then not sure, I had some connection issues after the patch but it only last for a min or two.
Yep, even restarted PC.
Posted July 21, 2015
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BKGaming: You exited fully by right clicking and hitting exit on the Galaxy icon? Then not sure, I had some connection issues after the patch but it only last for a min or two.
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lowl1fe: Yep, even restarted PC.
Could just be a server issue, but I would think we would all experience it. If it doesn't start working soon, then please report it on http://mantis.gog.com/
Posted July 21, 2015
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lowl1fe: Yep, even restarted PC.
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BKGaming: Could just be a server issue, but I would think we would all experience it. If it doesn't start working soon, then please report it on http://mantis.gog.com/
Thanks m8, much obliged.
Posted July 21, 2015
Terraria just updated and it did not turn blue to let me know an update was available or have a blue dot. Have not experienced update issues in a while, so something might be messed up there after the last galaxy update. Updates were turned off of course.

See pic.
Attachments:
terraria_bug.jpg (16 Kb)
Post edited July 21, 2015 by BKGaming
Posted July 21, 2015
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lowl1fe: Yep, even restarted PC.
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BKGaming: Could just be a server issue, but I would think we would all experience it. If it doesn't start working soon, then please report it on http://mantis.gog.com/
I've uninstalled the latest version and installed an older one (1.0.5.14) (the patch version was something like 1.0.6xx)..now it is working again with the older one, however, It does not update to the latest version.
Posted July 21, 2015
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BKGaming: Could just be a server issue, but I would think we would all experience it. If it doesn't start working soon, then please report it on http://mantis.gog.com/
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lowl1fe: I've uninstalled the latest version and installed an older one (1.0.5.14) (the patch version was something like 1.0.6xx)..now it is working again with the older one, however, It does not update to the latest version.
My pages are loading very very slow and downloading the Terraria update was slow as heck. My guess is there having some server issues, but I'm not sure why you could not connect at all.

Not sure about getting the update again either.
Posted July 21, 2015
So, this is not an issue, but just a general post of appreciation:
usually I only play older games, where updates aren't as important, but with Terraria 1.3 I'm really starting to appreciate GOG Galaxy and the auto-update function. Every week there is a new patch, and manually updating that would be a huge pain in the arse. The auto-update on the other hand really is a huge quality of life improvement I wouldn't want to miss.
Posted July 21, 2015
Ok, dumb question, where is the pause button for the downloads? I want to close my laptop and download the rest later but i can't find anything that says pause, only abort.
Posted July 21, 2015
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Cyraxpt: Ok, dumb question, where is the pause button for the downloads? I want to close my laptop and download the rest later but i can't find anything that says pause, only abort.
It's currently not added, but will be added soon. Clicking exit on the client in the taskbar while it is downloading should allow you to resume later were it was at. Just don't abort as that will delete your progress.
Posted July 21, 2015
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Cyraxpt: Ok, dumb question, where is the pause button for the downloads? I want to close my laptop and download the rest later but i can't find anything that says pause, only abort.
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BKGaming: It's currently not added, but will be added soon. Clicking exit on the client in the taskbar while it is downloading should allow you to resume later were it was at. Just don't abort as that will delete your progress.
Eh, i end up completing the download anyway, guess i'll use the method that you described until they fix it, thanks.
Posted July 22, 2015
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BKGaming: And that is what I take issue with then. KSP's update mechanism isn't really built in. You got to launch the launcher under MORE and then make a KSP account to update. It does not update the game by just launching it like most built in updaters. Steam handles the updates for this game from what I have read, there is no real reason Galaxy can't either.

Not to mention the launcher fails to work right (it could not tell a new update was available) and it is annoying.

EDIT: I guarantee you there are a lot of people with no idea how they are suppose to update this game. It's confusing.
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Fallen_Zen: I'll pass this suggestion to appropriate people. Thanks :)
Have we made like any progress on this or gotten anywhere? Would like to know something before the next update... thanks.
Post edited July 22, 2015 by BKGaming
Posted July 22, 2015
I've just started GOG Galaxy and got an update: 1.0.6.31 (beta).

It seems I can't connect to my account now. In the Galaxy log (c:\ProgramData\GOG.com\Galaxy\logs\GalaxyClientService.log) the last entries are:

2015-07-22 00:02:26:402 [galaxy_service][Information]: Log started. Application version: 1.0.6.31 (2015-07-17 13:39).
2015-07-22 00:02:26:404 [galaxy_service][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-07-22 00:02:26:405 [galaxy_service][Information]: Service starting
2015-07-22 00:02:26:406 [galaxy_service][Information]: Started to listen on port 9978
2015-07-22 00:02:26:407 [galaxy_service][Information]: ServiceServer connected
2015-07-22 00:02:26:413 [galaxy_service][Information]: Received LaunchElevatedRequest 95715341
2015-07-22 00:02:26:413 [galaxy_service][Information]: Default working dir: C:\Program Files (x86)\GalaxyClient\
2015-07-22 00:02:26:413 [galaxy_service][Information]: Created process as user. Process path: C:\Program Files (x86)\GalaxyClient\GalaxyClient.exe, command line /deelevated, working directory: C:\Program Files (x86)\GalaxyClient\
2015-07-22 00:02:26:413 [galaxy_service][Information]: LaunchElevatedRequest complete: 1
2015-07-22 00:02:26:413 [galaxy_service][Information]: Sending message of type 2 [Sequence Number: -1], rseq 95715341 completed OK
2015-07-22 00:02:26:413 [galaxy_service][Information]: LaunchElevatedRequest response sent
2015-07-22 00:02:26:413 [galaxy_service][Information]: Connection closed by remote host
2015-07-22 00:02:26:413 [galaxy_service][Information]: ServiceConnectionHandler disconnecting
2015-07-22 00:02:26:610 [galaxy_service][Information]: ServiceServer connected
2015-07-22 00:02:26:626 [galaxy_service][Information]: Received FixDirectoryPrivilegesRequest 360340493
2015-07-22 00:02:26:666 [galaxy_service][Information]: Setting directory permissions for C:\Program Files (x86)\GalaxyClient OK
2015-07-22 00:02:26:673 [galaxy_service][Information]: Setting registry permissions for games OK
2015-07-22 00:02:26:678 [galaxy_service][Information]: Setting registry permissions for client OK
2015-07-22 00:02:26:682 [galaxy_service][Information]: Setting registry permissions for Galaxy OK
2015-07-22 00:02:26:682 [galaxy_service][Information]: FixDirectoryPrivilegesRequest complete: 1
2015-07-22 00:02:26:682 [galaxy_service][Information]: Sending response of type 4 [Sequence Number: 360340493], rseq 360340493. completed OK
2015-07-22 00:02:26:682 [galaxy_service][Information]: FixDirectoryPrivilegesRequest response sent
2015-07-22 00:02:26:682 [galaxy_service][Information]: Connection closed by remote host
2015-07-22 00:02:26:682 [galaxy_service][Information]: ServiceConnectionHandler disconnecting
2015-07-22 00:02:28:704 [galaxy_service][Information]: ServiceServer connected
2015-07-22 00:02:28:704 [galaxy_service][Information]: Received FixDirectoryPrivilegesRequest 1499685266
2015-07-22 00:02:28:891 [galaxy_service][Information]: Setting directory permissions for C:\ProgramData/GOG.com/Galaxy/webcache OK
2015-07-22 00:02:28:891 [galaxy_service][Information]: Setting registry permissions for games OK
2015-07-22 00:02:28:907 [galaxy_service][Information]: Setting registry permissions for client OK
2015-07-22 00:02:28:907 [galaxy_service][Information]: Setting registry permissions for Galaxy OK
2015-07-22 00:02:28:907 [galaxy_service][Information]: FixDirectoryPrivilegesRequest complete: 1
2015-07-22 00:02:28:907 [galaxy_service][Information]: Sending response of type 4 [Sequence Number: 1499685266], rseq 1499685266. completed OK
2015-07-22 00:02:28:907 [galaxy_service][Information]: FixDirectoryPrivilegesRequest response sent
2015-07-22 00:02:28:907 [galaxy_service][Information]: Connection closed by remote host
2015-07-22 00:02:28:907 [galaxy_service][Information]: ServiceConnectionHandler disconnecting
2015-07-22 00:02:58:907 [galaxy_service][Information]: Service inactivity timeout exceeded, terminating
2015-07-22 00:02:58:961 [galaxy_service][Information]: Service stopped

I've tried to connect multiple times to no avail.... Even restarted the client and even the PC.

EDIT: After several tries (at least 5 times) I've managed to log into the client.

P.S. I was about to re-download the client and install it over the existing one, however I've noticed that the download page is still pointing to the old version: 1.0.5.14 (beta). Just a hint for you guys.

Keep up the good works,
cheers.
Post edited July 22, 2015 by bioshark
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)